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    Verizon

    2.4 (316 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 week ago

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    The worst experience ever.
    Cris R.

    The worst Verizon experience I've ever had. Came in April 28 and bought an Apple Watch 42mm in store. I left with my new watch and three day later, I received another one in the mail. During this time, the Apple Watch I bought in store was not working. Apparently, they assigned the watch in the mail to be paired with my phone. I returned to the store on May 5th and advised them that they ordered me an extra watch and messed up on the activation. I told them that we needed to return the watch I bought in store and activate the watch I received in the mail. What did they do? They had me return the watch I got in the mail... realized they messed up and then made me return the watch I bought in store. I ended up leaving the store with no watch and the worst experience and waste of time ever. Keep in mind all of this was done by a regular employee and his manager.

    Lorena C.

    Every other month I go without service or 1 bar of LTE, imagine paying for the highest plan just to get CRAPPIEST of service. I'm convinced the sold MY SERVICE to sprint. This is by FAR, thee worst cellular service I've experienced in the 20+ yrs of having this service.

    Shmuel V.

    The staff at this store is AMAZING! The management is exceptional IF you get the right manager. If you get the wrong manager, expect to spend the whole morning or afternoon. Briana, Anthony, Connie, Marsha and Tatyana are excellent!

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    5 months ago

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    3 months ago

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    4 days ago

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    4 months ago

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    1 year ago

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    2 months ago

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    1 year ago

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    1 year ago

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    6 months ago

    Worst store ever. Manager is a joke and so are all the reps. Come here if you wanna get scammed and lied to about your new monthly bill.

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    8 months ago

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    6 months ago

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    6 months ago

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    9 months ago

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    10 months ago

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    4 months ago

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    11 months ago

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    10 months ago

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    11 months ago

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    1 year ago

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    6 months ago

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    8 months ago

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    10 months ago

    Very helpful with all my questions. Sometimes the wait is long, but not any longer than similar stores.

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    4 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Great experience setting up my new iPhones for my business account. Quick and easy set up! Matthew was great, thank you for helping us out.

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    8 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    I regret switching to them so much. I thought Att had bad customer service but they were able to top them. Do not enter this store!!

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    Page 1 of 8

    Ask the Community - Verizon

    My SIM card is not working?

    Hi Maria A., please give us a call at 800 922 0204 so that we can determine the source of the issue. Alternatively access our website for assistance and or chat with us at https://www.verizon.com/support/phones-and-devices/

    Don’t See Your Question? Ask Away!

    Review Highlights - Verizon

    The rep that helped me, Justin, is one of the best customer service reps I have come across in any business.

    Mentioned in 10 reviews

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    GeoLinks - Enterprise-Grade Internet Solutions

    GeoLinks

    (61 reviews)

    I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

    So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

    Digilink Network Services - Marina Del Rey high speed wireless internet service for the boating community

    Digilink Network Services

    (15 reviews)

    When I came aboard at Fraser Communications, we were unfortunately dealing with an awful…read morecommunications company. Phone calls were dropping at alarming rates and internet access was at best sporadic. Not good. Our IT Consultant recommended DigiLink and during our preliminary meetings with them, we grilled them mercilessly with how they would handle each and every nightmare situation that we had been dealing with. Finally assured that they were the ones, we committed to an entire new phone system - no small commitment. We have never looked back. Let's talk customer service first. When there's an issue and you call DigiLink - their easy voice navigation system gets you to a live person - in record time! Their incredible desire and commitment to resolving an issue is textbook perfect. Technical mishaps happen. Upstream carriers fail and that has a rippling effect. But it's how DigiLink responds that was what mattered. They communicated their progress and followed up to make sure all was back to normal. They never lost their personal touch even as I saw them grow which is what should happen. Throughout the years, our commitment with them grew. We added additional sophisticated systems and with their incredible service, there is no downtime to complain about. Internet speeds are absolutely rocket speed - no small feat for an advertising agency. I seriously wish other companies would use their customer service as a template

    Thanks Digilink you saved the day for me. I was required to work from home when my office building…read moreclosed due to the Covid-19 virus lock down. Diglink provided me with fast reliable internet so I could continue my tax practice from home without missing a deadline during the lock down. Thank you again and Keep up the good service

    Voemo

    Voemo

    (1 review)

    Woodland Hills

    Generally, I don't leave a bad review (but yet honest) for any business on Yelp! This one, though,…read moreI thought it would be absolutely necessary to write one for. I've been using this company to get international calls service to call home, and I never bothered to check the numbers to see if whatever they say makes sense or not. UNTIL RECENTLY! Let me start with the customer service reps. They are all nice to you as long as they think you wanna have a business with them. As soon as they see otherwise, they hang up on you; LITERALLY! I've spent time to create the profile for this business on yelp and leave a comment just to let everyone know to AVOID them at any cost. One of the worst customer service I've dealt with so far if not the worst one. And here's what I found out. The sales lady who always calls me to remind me to charge my card (when my balance is roughly at $5) called me on DEC. 28, and I ALWAYS ask her about my balance before I charge it. So, it was roughly $5 at that time. I know from an email dated DEC 10, my balance was almost $38. So, simple math tells me I used $33 from DEC. 10 to DEC 28. I just did a little calculation and divided $33 by the number of minutes used in that period, and the number I came up with was almost ~20 cents. So, I called back and I asked the lady about the most expensive rate they have (which is for calling cellphones home, and I don't go for that all the time), and I was told 14 cents. I was like, seriously!!! She told me that somebody from customer service dept. would call me in 30 mins; AND it didn't happen! I called them in the morning, and finally I got a voicemail. I called back and talked to a gentleman. Here's my 2 cents for Voemo customer service: even if you are dealing with a customer who is angry about the service and wants to leave, you'd let him to vent and NOT cutting him off and try to rationalize what you did. I told the gentleman that I wanted my money back (ONLY THE LAST AMOUNT I DID PUT IN MY ACCOUNT), and he simply said you can't have it. I told him I'd call my bank and take care of that through them. He responded to me: "read the company policy, you won't be able to do this". oh come on! just learn a little about customer service before you start your business. And finally, when I asked detailed breakdown of items in my account, I got no answer and my request to speak to someone at billing dept went nowhere! simply "email them!" Well, fortunately, there are more options out there; so, guys! do not ever think about this company! P.S. I would have left ZERO start if I had this option on yelp.

    Fiber Internet Center - Multiple Paths from Northern to Southern California

    Fiber Internet Center

    (3 reviews)

    Westlake

    I was always a little wary of smaller ISPs, thinking they didn't have the resources to compete with…read morethe big guys, but wow. I am blown away by the customer service we CONSTANTLY receive from Fiber Internet Center. We recently had a project which required us to establish a private connection to another large movie studio for some huge data transfers (think 5TB files). This was extremely time sensitive and could have cost us a lot of money if it wasn't done quickly. I reached out to Fiber Internet Center and it was done within a DAY. Normally these connections take 2-3 weeks for set up, but I told them about the urgency of the project, and the next morning I got an email from Bob saying that it was already done. They go above and beyond, even reaching out to the studio to make sure everything is working on their end as well. I expected to have to do this myself, since most companies wash their hands of the project once their end is done. I really can't thank them enough. Their customer service on top of the fact that they provide us with more than a gigabit of throughput puts these guys way ahead of the game. Our connection has been consistently reliable, and the VERY few times it isn't, I know exactly what's going on, and am never left in the dark. I can't say enough praise about this company and their team members, and I am sincerely grateful to them.

    Just called and they ONLY provide major commercial DSL internet service, starting at $100/mo.read more

    Verizon - mobilephones - Updated September 2026

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