Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

I shopped all over the valley calling places. I decided to go here since they had the best prices…read more Usually you get what u pay for but not here. My man Richard fixed my son's cracked IPhone 16 in about 30 minutes. He also cleaned it and gave me a free screen protector and case, who does that! To top it off he saw my phone and cleaned the charging port and speakers and hooked me up with a new case too! Me n my son feel like we have brand new phones now thanks to Richard, go hit them up for all your IPhone needs!

I came in because my charging port for my iPhone wasn't working anymore, turns out it just needed…read moreto be cleaned. They cleaned it up, got it working in about 2 mins and sent me on my way. Super impressed with the customer service at this location.

Damaged my PS5 during service and refused responsibility…read more I brought my fully working PlayStation 5 to this shop on 14503 Sherman Way, Van Nuys for diagnostics. The console ran perfectly for 30-40 minutes at a time before service. This was noted when I dropped it off. After their technician opened it, the console was returned in worse condition: - The heatsink was detached and loose, - The console shuts down in under 5 minutes, - There were scratches on internal parts, - The console had never been opened before, so all damage happened here. When I brought this up, the employee said on camera "this is your problem now" and threatened to call the police unless I immediately left because he "had to go home." I documented everything with photos and video. I've filed a complaint and am pursuing legal action. Avoid this place at all costs. Completely unprofessional and irresponsible.

Great service…read more Activation on my phone was great Ty for the customer service you guys have

TERRIBLE service! Dropped my watch off Friday. Quoted $100 for screen repair. Then told Tuesday…read more.. then Wednesday.. They offered NO discount, even though watch wasn't fixed when promised. Also, the don't do work on site. They ship products out to get fixed. Go somewhere else!

My phone wouldn't charge, so I found a highly rated shop on Yelp and it definitely lived up to its…read moreexpectations. Kevin was very professional, knowledgeable and was able to replace my iPhone's charge port within 1.5 hours and at a very reasonable price. Highly recommend Kevin and his shop!

This place is pricey but not willing to negotiate for screen and battery replacement on an iPad…read moremini. Looks else well for better pricing

I can't say enough good things about these guys! Shadhi and the team went above and beyond to fix…read morethe glass on my iPhone 16 Pro. As you probably know, replacing the glass on these phones can get really expensive, but they took amazing care of me and were completely honest throughout the process. Not only did they offer the best price around, but the aftermarket glass they used works perfectly. No lag, no issues -- honestly, I can't even tell it's aftermarket. It's not bulky at all and fits seamlessly into my phone case, just like the original. There was a small hiccup along the way getting my specific model in, but they handled it lightning fast and made everything right without hesitation. I highly recommend them: great service, great prices, and great people. My third time going to them between all of us and our family. We will be back.

My phone's screen was beyond cracked and they did a perfect job at fixing it very quickly.read more

My service center was out of Merritt Island, Florida. James was on time, and repaired my iPhone…read morequickly

I'm usually a DIYer. When my charging port failed to work, I saw a YouTube video and tried to clean…read moreout the port myself. After being unsuccessful, I found the Cellphone Guys and read the reviews. I was pleasantly surprised that the reviews were spot on---they greeted me professionally and assured me that they could clean out the port. Within minutes, my phone was as good as new AND, they refused to take any money! I can't say enough good things about this place, and I will definitely be back for phone issues---no more DIY for me, and I'll be trusting the professionals at Cellphone Guys! Thanks!

I was looking for a case the looking looking for a phone fix place to to find a iPhone 16 Pro with…read morea stand and this gentleman help me find it and he was fantastic. He he gave me great Customer Service OK

Been coming here for years. I just got the iPhone 17 Pro this week and went in to get the clear…read morescreen protector put on. $43.89, I couldn't believe it. The guy said they have gone up in price. Very disappointed and won't be returning. Ask for prices before you purchase. They should tell customers up front about price increases. As an update: George immediately reached out to correct the situation. It shows great customer service to a loyal customer, wanting to better my customer service experience. That is much appreciated George!

Its so difficult to find someone service my drones. So happy…read moreto found this company. They did a great job, replacing my gimbal shock for my DJI drones. Looking forward to come back again.

UPDATE IN RESPONSE TO OWNER: ​The owner's response is…read morefactually inconsistent with the service I was provided. Before I agreed to the $450 repair, the technician explicitly stated they needed to open the device first to verify the main boards were functional. They specifically told me they didn't want to charge me for a screen if the phone wouldn't work. Only after they confirmed "everything works fine" did I pay and proceed with the repair. ​To now claim the SIM issue is an "unrelated board problem" is a direct contradiction of their own initial diagnostic. The phone worked for a very short period before the SIM card failed--a common result of a loose connection or a damaged ribbon cable during a screen swap on an S24 Ultra. ​By their own admission, the board was healthy when they took my money. If it is non-functional now, it is a result of their workmanship. I also stand by my original statement regarding the $200 offer and the attempt to bribe me for a positive review, both of which remain unaddressed. I am seeking a full resolution for the damage caused to my device. UPDATE [Date]: THE PLOT THICKENS ​After further investigation, I discovered the "no service" issue was actually due to a T-Mobile billing/blacklist status--not a hardware failure. While the owner was correct that the phone was blocked, their "professional diagnostic" was a blatant attempt to scam me. They told me to my face that the motherboard was fried and that the phone was "no longer fixable," yet they offered to buy it for $250 for parts. ​Think about that: they were prepared to take a $1,300 Galaxy S24 Ultra with a brand-new screen and perfectly healthy internal hardware by lying about the "main board" being broken. They were clearly hoping I'd hand over the device so they could flip it or use the pristine parts, knowing full well the board was fine. ​Between the bribe for a good review and this "fake" hardware diagnostic, this business has proven they prioritize predatory profit over honesty. Do not let them "diagnose" your devices--they will tell you it's junk just to buy it from you for cheap.