I'm going to be honest I was very disappointed in the service that I received from this place. The…read moreowner seemed to be knowledgeable initially, but upon picking up my repair, didn't seem to actually put any effort effort diagnosing my issue. He was more interested in receiving a service fee for doing essentially nothing. I'm almost positive that they misdiagnosed not one but both of my lawn mowers one of which I let them keep based on the information that they told me. When they told me the second lawnmower couldn't be repaired. I pushed back and asked them if I take it to another shop and they're willing enable to get it fixed then would my $50 be refunded being that you didn't fix my problem. The owner didn't responded well another shop might be able to get it up and running, but I still don't think it's gonna cut.. Like I said, I don't typically leave bad reviews about places like this, but something needs to be said. I really think you would be better off spending your money somewhere else where they value you and actually take the time to figure out what the issue is and it's less focused on keeping your money for a service fee. I was torn between taking my lawn equipment to this place and a few other places in North County. The other places were booked up and I now see why they were booked up. My advice, wait on the other lawnmower repair places that are booked up versus taking your equipment to these people. I work in Construction and very much have respect for people who work in a service industry but these people just aren't it.

They fixed our lawnmower and blower expertly without charging us a fortune. They aren't the…read morespeediest if that is an issue for you.

If I could this zero stars I would. I pulled over just to write this review. My wife and I…read moreliterally just left this place 5 minutes ago. We are a black American couple who was interested in purchasing some heavy duty equipment. But by the looks of it, based on reading previous comments these people might not even be racist. They are just idiotic, incompetent, and negligent. My wife and I walked a portion in 30-35 degree weather, we went inside the sales center, everyone looked up and even made eye contact, however no one greeted us inside or outside. As we continued to walk through the store and figured someone would introduce themselves like most dealerships do, they continued to screw around with other things. Needless to say, no one should be buying from this place, whether you're Black American or White American, these people are as useless as a pocket on a t-shirt. And the pocket is more useful than them. We drove 45 minutes out of the way and passed several other dealerships just to come here. The wife called off work and I cancelled other ventures just to be let down. If Kubota lets these people advertise for them, they will continue to have low sales. I don't care if you sale 1 $80,000.00 tractor every quarter in a half, think about selling dozens every quarter.

They were helpful when I needed some help with my weed wacker. They sell great products here.read more

Left a chat message that I needed service for my zero turn mower. It was dead in the water and…read morewouldn't start. Called the next day and left another message. I can't go long without the mower with multiple acres to mow weekly. No one has ever called back. I ended up diagnosing the issue, drove 45 minutes to Dutzow to buy a starter, and between AI and me, we fixed it ourselves. Doug at Dutzow is "going to look into it" after I stopped in his office on the way out. Not holding my breath......

Bought a belt from the Farmington location, installed it and used it 1 time and then tried to cut…read moremy yard again and I made it maybe 1/2 throught and it basically stoppes cutting found out the belt is stretched my yard is about 1 acre, I checked all the pulleys and adjustments per the manual and all are correct and the pulleys run smooth and no noises, took the belt back (which they are 45minutes away but the only one that had it in stock) and was given the typical song and dance about there is to many variations to cause the issue which really means where not going to stand behind the product we sell, but thanks for your money. Horrible customer service. My next call will be to John Deere to complain probably won't help but it's just a phone call.

I was really pleased when my non running mower was fixed to perfection last year. Still running…read moregreat a year later. I had them fix my John Deer riding mower that's 10 years old and it's running great, like new. Just needed new pulleys, belt and a tube up. Best $400 I could have spent.

I had my push mower in for service on 4/13/2017. Service # 893030. It was tuned up…read more After I picked it up, I brought it home and filled up the tank. I started it up and did a swipe on my lawn, when I turned it off, I noticed a steady stream of gasoline coming out of the air filter area. This did not happen before. When I called, I explained I did not have a way to bring it in or pick it up anymore, but I would like it fixed. I paid for a tune up and a running mower and that's what I feel I should get. Cindy? Told me it would cost for the pick up and delivery, but I feel you should do this because it was not fixed the first time. She then she started to suggest I broke it myself. When I said that is not what happened, she hung up on me. I expected my mower to be fixed and running and I have a damaged machine. I don't feel this is good business practice.

Great customer service. Honest and affordable. Joe can diagnose issues very fast and is willing to…read morehelp. Labor is reasonable and turn around is quick. If you need something fixed right go to dons.

From the owner: Selling and repairing outdoor power equipment. We are your local Husqvarna, Toro, DR, Generac,…read moreKawasaki, and Oregon dealer. Also blade sharpening and chain sharpening available. Large inventory of in stock parts. Includes belts, filters, blades, oil, tires, tubes, chains, gaskets, carburetors, and much much more. We sell push mowers, zero turns, dr brush mowers, pressure washers, generators, chainsaws, trimmers,leaf blowers, and fuel/oil.

Customer service is appalling. Rude people to talk to on the phone. I think they do good work but…read morethey need to work out the time it takes to get your lawnmower back. Not sure I will use them again next year.

Saint Louis Equipment recently (July-August 2022) acquired Harvester Small Engine at 1430 Jungs…read moreStation Rd in St Charles. HSE had a great customer service attitude and quality repair performance and I can unequivocally state that this environment has continued with the "new" Saint Louis Equipment Team at St Charles. I recently (August) took my riding lawnmower there for a carburetor replacement (including fuel lines and filters) along with a tire change out. They were quick and efficient but more importantly, provided quality workmanship. After all, no matter the cost, if it doesn't continue to run long after the repair, then it wasn't done right. This is what you can expect from Saint Louis Equipment (STC), a Professional Team that wants and expects your return business so they are going to ensure that the repair is done right at a fair price.