It's nice to shop at a hardware store that is not a big box store (not that the orange one and the…read moreblue one don't have their place, they do)... the staff at Rick's Ace Hardware are able to answer every question I have, as they know where everything is, and they know what to do... Randy has been especially helpful to me in planning and maintaining our lawn this year... answering questions in person and on the phone. They are VERY dog friendly, and give attention each visit, and offer dog biscuits, too. The selection of items is great. Recent valuable purchases include: - Scotts 4-step program - screen material for fixing windows - Rejuvenate floor cleaning set - Thompson's water seal for the patio - 3M claw hooks for hanging paintings / photos / frames much more easily than with a hammer - 3-in-1 household oil - cleaning products Thank you to the entire Rick's team... see you soon!

Ran out of propane today, went to Ricks Ace Hardware in Ellisville. Jack greeted me at the door, he…read morehelped me find a few things then I got my propane refill and he carried it to my car. I didn't even have to ask. You don't get that everyday.

I accidentally dropped my old school glass windowpane and the glass itself shattered, had two…read moreplastic corner attachment thingys broken, and the metal frame itself had one of the 4 sides break off. I had seen a facebook comment saying the did glass repair but due to the age and style of my window I had little hope... but Southside Hardware fixed it, good as new, for a fraction of the cost of some of the other window companies I had called. They always help me find what I need quickly and professionally, and never are pushy trying to upsell me on stuff. Would recommend 100/10

The store is a great store However I asked for a mane of a handyman to cut a small door in a casing…read morearound a pipe. I used a guy by the name of Vluff Litsch. He ruined my Knotty pine wall. He then started threatening me that he was going to bring two policeman to see his work into my house. The guy

Very helpful and honest. Several time they've suggested lower cost solutions to me and they have…read morealways been spot on!

Another great small business in Kirkwood. I always go here if I need help with anything. They…read morewill find screws, nails whatever you need. It is very convenient and not overly priced. My favorite place for hardware items. I highly recommend.

This is my favorite hardware store in town. They are so attentive to their customers that you don't…read morehave to wander around aimlessly. Someone will escort you to the product you need. Someone knowledgeable is always there. It's a small walkable footprint unlike the big box stores where most of your shopping time is spent walking around. A very large space with an ample parking lot. They are so customer friendly that they sell the best bottled soda and fresh popcorn, as well as a few other snacks! I drive far to get there because I call in advance to see if they can help me and always find what I need.

Great local hardware store with a variety of options to take care of the customers needs. Large…read moreparking lot out front. Easy accessibility without stairs. Great hometown feel. They have everything from painting to hardware items, to Christmas decorations and gardening. It's a better version of any hardware store I have been inside of in my opinion. The staff is super helpful and friendly. The prices are on point for items needed. I really love that they have popcorn that you can purchase so the facility smells wonderful while you shop. Cannot say enough good about this location. Highly recommend to stop in for all your home repair needs.

Staff is friendly and helpful. Store has everything I needed. I like the smaller local shopsread more

They are so nice, and take you right to what your looking for. Great customer service & fair…read moreprices. Free popcorn is a plus.

The girls at the customer service desk so kind laughing and having a good time…read more They promptly helped me with a return for a chainsaw and helped me find a new one

Pete Clark - a manager at the Chesterfield Home Depot - is definitely customer service driven. I…read morehad been given the run around in trying to get reimbursed for my rental equipment deposits - which were never utilized. I finally talked with Pete & he immediately & satisfactorily resolved the issue. Thank you Pete - I will keep coming back to the Chesterfield Home Depot!

Came here for the first time the other day looking for hanging hooks for 3-D wall art. specifically…read moresawtooth hangers. The cashier was extremely knowledgeable and directed me to the correct aisle where I found exactly what I was looking for, reasonably priced. The location was open until 6pm, the store was organized and fully stocked. I was able to grab what I needed and head home to begin my projects with ease. I will definitely be returning because I need larger hooks and the prices are good for me.

New name same service after 9 years…read more Grand Opening today was great. I ate hamburgers, hotdogs, sausages and pretzels for a snack... more like lunch. The workers didn't try to stop me. I went in trying to find CO2 cartilages for a plunger that my house had in the closet. While workers found my picture interesting... they didn't have any. I continued and ended up grabbing free seasoning, seeds and a free tote bag. Lunch and to some freebies made the visit worthwhile. The staff answered my questions, yet did not pressure me. Ego ? and yeti was on sale, but to expensive for me. The store looked clean and nice for the grand opening.

I had an extremely disappointing experience with Lowe's regarding a door purchase and installation…read more On September 18, 2025, I paid $5,991 for interior doors with professional installation included. The contract listed an estimated delivery date of October 18 and completion by November 17. Installation was scheduled through Lowe's Installation Partners for December 17, specifically to ensure the doors were installed before the holidays. The doors were delivered, but the installation never occurred. On December 17, the contractor no-called, no-showed. Lowe's did not intervene, escalate, or provide a solution. Instead, I was told to wait an additional month for installation, with a proposed date in mid-January. As a result, my living room is now filled with uninstalled doors and construction materials, with guests arriving for the holidays. I only accepted delivery because Lowe's assured me the installation would be completed as scheduled. When I requested cancellation and a full refund due to Lowe's failure to perform, I was told I would be charged a 20% restocking fee for "special order" doors--even though they were not custom-made. This experience shows a complete lack of coordination between Lowe's and its installers and no accountability when commitments are missed. Do not offer services you cannot commit to or fail to proactively manage. Given what has already occurred, I have no confidence that the doors would even be installed after another month of waiting. I would strongly caution anyone considering Lowe's installation services to look elsewhere.

I went in to get potting soil once I got home and I planted my palm tree I noticed the smell of the…read moresoil was horrible. I thought okay no big deal it's soil. A few days later I had worms and flies alll over my plants. I had to throw away one of them and was only able to save one. As to the store experience the staff was very nice and helpful.