We visited Parker Subaru in Coeur d'Alene with no intention of buying a car…read more None. We were there to look, learn, compare, and maybe file the information away for some future decision. Apparently, Parker Subaru did not receive the memo. For context, my wife and I have purchased 22 Hondas over the years and currently own a 2025 Honda CR-V Sport. So, for us to break our Honda streak--and while already owning a vehicle in this same general category--says something. Yes, we were impressed with the Subaru Outback, but this review is not primarily about the vehicle. Cars are personal decisions. This review is about Parker Subaru, and especially about Kyrus Condon. The dealership itself checks every box: immaculate facility, comfortable design, wide selection of models, trims, options, and colors, plus an indoor service bay. Everything about the place felt clean, organized, and professional without feeling cold or corporate. And the people were even better. Every person we met was a true professional, including Vance Allen in finance, which is usually my least favorite part of buying a car. Vance made that process clear, comfortable, and surprisingly pleasant. But Kyrus Condon is the one who turned a casual visit into an outstanding experience. Think of the worst attributes people often associate with car salespeople. Now imagine the exact opposite. That is Kyrus. I am in my 70s, so naturally anyone in his 20s still qualifies as a "kid" to me. But from the moment he greeted us, we had the sense that he genuinely had our best interests in mind. Not as a sales technique. Not as a polished routine. It simply seemed to be who he is. Kyrus has the rare ability to make you feel like work is his excuse to meet people and try to make their day better. You cannot train that. You cannot script it. And then there was his knowledge. My wife and I could not get over his database. There was not a question we asked--and I ask more questions than a toddler on his first trip through a natural history museum--that he did not answer quickly, clearly, and accurately. At one point we began trying to manufacture questions just to see if we could stump him. Curses, foiled again! After our test drive--which was supposed to be nothing more than information gathering--we found ourselves asking Kyrus for the sale. That, I suspect, may qualify as a lane departure of its own. From there, the next steps were easy, pleasant, and refreshingly free of pressure. And that includes the pricing. I came in mentally preparing for the usual dealership dance, but Parker Subaru presented a price that beat both my best-case scenario and what I was already willing to pay. It did not feel like something we had to wrestle out of them. It felt like one more expression of how they do business. Parker Subaru earned our business. Kyrus Condon earned our trust. And now, somewhat unexpectedly, I find myself not only happy with the Subaru we purchased, but also contemplating whether our relatively new CR-V should be traded for an Outback Wilderness--because apparently, once Parker Subaru gets your attention, it does not let go easily. Highly recommended.

I just purchased my second Subaru but the first from Steve Yost & Parker…read more When I arrived to the dealership, I'd already seen where the Wilderness Subaru's were located. It was a hot afternoon and Steve came out to see what I was looking at. I'm very particular about the color of my automobiles, so I wanted to view the various colors. Steve said he had the one I wanted on the showroom floor which he did. I wanted a bunch of upgrades and he found the car in Parker's lot. Made the purchase & picked the car up the next day. When I spoke to the A J Carr Finance he reviewed the car protections that can be added. We talked and suggested a couple items, i.e., oil changes, chipped windshields, ripped interior...items I needed. I had a special coating put on the exterior of the car because I'm an outdoor gal which does a lot of gravel/dirt driving. When I arrived the next day, Steve was with another customer but that didn't slow all the other staff members down. The staff helped move a couple items to my new car, walked me through the car and how some of the new features worked. It was fabulous and I wish I would have purchased my first Subaru from them. The staff at Parker work as a team which is how I think every auto dealership and retail businesses should work.

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I took my 2026 Palisade in for it's first service tooday. I was warmly greeted by the Service…read moreAdvisors. Brody is who ended up helping me. He was very friendly and professional, said the service work would take about 2 hours, it only took 90 minutes, bonus because I was waiting. While waiting, you have access to snacks and beverages. When my vehicle was ready, Brody explained to me what was done, explained recommended service intervals and answers all of my questions regarding future services. In the end, he also informed me that since this was my first service on our new vehicle, it was performed as a courtesy. I was somewhat surprised and very pleased. Midway and their staff totally met my expectations when we purchased and todays service experience. Prior to purchasing our vehicle, I was told by many local Hyundia owners to stay local, this is a family owned business and they treat their customer great. I was not disappointed and will surely tell other of my experience

From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

BEWARE! UNTRUSTWORTHY & UNETHICAL. SNAKES 100% & this is based off of MULTIPLE experiences. They…read moreripped My Partner off, as well, and took advantage of / Exploited Her! Below are from My Previous vehicle (I now have a BRAND NEW Toyota Hybrid XSE that I paid for in FULL that I had shipped from the Eastcoast) where I experienced extensive damage to My Vehicle when I respectfully declined to purchase their NEW tires (because they wanted an astronomically HIGH price) and simply opted to pay to get My Tires ROTATED. They took ZERO Accountability for it. DO NOT RECOMMEND! WARNING! NO.

I bought my car from NW Group Auto Sales in 2024 and had a really good experience. They were…read morehelpful, straightforward, and easy to work with throughout the process. Even recently, Eli took the time to try and help me with an issue, which I really appreciated. That kind of customer service goes a long way. It's nice to know they still care about their customers even after the sale. Definitely a place that treats people well.

If we could leave no stars, that would be too many. purchased a vehicle from this company and the…read morenext day an electrical issue appeared. The battery was being drained. We spent 1,200 on a new battery and the time it took a dealership to sync the battery to the car. Contacted the company and they had us bring the car in for them to do their diagnostic on it. They had the vehicle for almost 3 weeks and hardly any response from them when we tried to find out what was going on. We didn't have the car long enough to even license it. We finally just said we were coming to get the car. We took the car for trade-in and the dealership pulled up a car fax that showed this car was a lemon and worth only 2100.00 at auction. We were given 2,500.00 for a trade-in for a vehicle that cost us 11,000.00 and 1,200.00 for a new battery. Our loss was 9,700.00. Stay away from this company. They are crooks.

Please do not buy a vehicle from these people! We got a car…read morefrom them, maybe we got less than 30 miles on it an the transmission went out in it. Got $1000 back spent 3500$ into it still went out now we're getting another one for it. A $6900 car is costing us almost $1400. I wouldn't trust them at all.

Stateline Auto Sales have amazing cars! They take care of their customers! Very pleased with this…read moredealership!!

No high pressure sale's here just honest people who care about providing good service and good…read morecars. This will be my first place to go when looking for a reliable used car.

had an 11 am appointment. waited out in the freezing cold with cash. they left me waiting 1 1/2…read morehours. nobody ever showed up. but they did say sorry twice to repair the lost time and money i wasted going there instead of going to work. not professional at all. at 12 10 i decided to leave. when i got home , i saw a facebook message she wrote at 11:25 saying they couldn't be there at 11. i didn't get this message because i was in their parking lot waiting. lame excuses from some "hometown hero" family owned and operated. lol who doesn't arrive to their "business" for a customer with cash? makes you wonder whats up with the cars they sell? and are they profiling who they sell what to? curious minds wanna know

I would not have a deal with this guys. If you live with God then stay away from this business…read more They lie to customers, they don't pay to Trucking businesses what delivering cars for them. They open a fake brokerage, dispatch cars and then close it without paying to transportation companies. They owe me $1800 more then year and a half and block my phone number. Think before you want to have any deal with them....

We bought a Kia Sedona from CDA wheels almost five years ago for a very reasonable price. The van…read morehas served us well, and is still running strong. The service was excellent, and while we did have to replace some of the tires soon after purchase, they gave us a new battery from the start. Highly recommend.

They did very good at replacing a new engine in my family members car. They were able to explain…read morethe new engine and assembled it in a timely manner. The over all cost was fair. I would recommend them very highly.

don't go there. would not fix their screw up for a week. ended up fixing it myself. their mechanic…read moreis deaf i guess. Could not hear obvious noise I sent the care in for. He did hear another noise. A rattling exhaust shield. His solution was to just remove an exhaust heat shield. then left out an exhaust mount bolt. Car rattled loudly when we got home. called them, we are busy can't get you in for a week. Would not ever take my car to these subaru experts again. Now I have to take it to subaru to get a heat shield which they discarded and have the noise checked out.