DO NOT BRING YOU CAR HERE. Bringing my car to this shop was the worst mistake I've ever made. I…read morebrought it in for a simple boost issue caused by a bad down pipe, for context the car was running perfectly fine aside from a lag in acceleration. They were able to get my car in within a couple of days, which seemed promising, but after a few days, they called me back saying they had fixed the issue, but now my car had a slight knock. When I arrived to pick it up and started it, I was met with one of the worst rod knocks I've ever heard saying it had been there the whole time and a slight exhaust leak was covering it up. My car went into their shop with no knocking whatsoever and came out with complete engine damage as well as an 800 dollar charge for the down pipe. Ever since, I've been fighting with their insurance, who is now trying to total my car and offer me absolutely nothing for it. So now I'm left with two terrible choices: either pay for a new car completely out of pocket or spend $11,000 to replace the engine they destroyed. I cannot stress this enough, DO NOT EVER bring your car to this shop. They completely ruined my vehicle and left me stranded. I Will post video of knock if I'm able to.

DO NOT BRING YOUR CAR HERE. I brought my car here thinking they could get it fixed quickly so I…read morecould drive 300 miles home. My car only had a slight loss of power most likely due to low boost. They called me and said they could fix it for $800. I got no updates after that and had to call them asking if it was done. Then they said they think it may be knocking. When I got to the shop they tried to charge me $950 after quoting me $800 for a turbo up-pipe and install. They then proceeded to say there's a slight knock once the car heats up. It had no knock when I dropped it off and just had a bunch of work done not even a year ago when the head gasket was done. They said it was just a little knock and to throw some thicker oil in it and it would make it home. They claimed the knock had been there and "my exhaust was too loud to hear it", and that it's been there the whole time. THEY WILL TAKE ADVANTAGE OF WOMEN AND TEENAGERS. I spent 2 years in an auto tech class and worked in a shop, I know my way around cars. I made it out of their driveway and it instantly started a horrible rod knock. Their insurance company didn't look at the vehicle just made us wait weeks with no communication and then proceeded to back them up saying "you just couldn't hear it over your exhaust". They put my life in danger by telling me it was ok to drive it when it very well could have seized on me. I had to get it towed. Multiple mechanics said there was no way it was knocking before. DO NOT EVER GO HERE.

The service was excellent. We were on vacation in Vermont when our awning was broken. They came out…read morethe next day on a Sunday to get it back on the road. Thanks again guys for the response to our situation.

They do great work, honest. And you won't have to wait months to get the work done. Like you would…read more if you were to use a dealer. They come to where you are, saving you time and effort. They also do warranty work. If your RV needs work, then ORR is your go to!

I don't know how this place stays in business. Walked in asking for help upgrading the factory sub…read morein my 2022 Alfa Romeo Stelvio within the same form factor and keeping the factory infotainment controls. Guy behind the counter looked annoyed and immediately says "you probably can't do that." Interesting because I researched a couple 'upgrading the factory stereo' options in the online forums for my car beforehand and had a few options and plans with me ready to go. He then asked what the car was and shrugged his shoulders when I told him. I walked out. I next contacted Capital Car Audio in Epsom, NH. They had a proposal within a day to do exactly what I wanted at price I was happy with. I drove 2.5 hours to NH and waited 5 hours while they did the work. I'm glad I did. It was totally worth the drive and wait for the expert, knowledgable, and friendly service. I'm super happy with my new subwoofer upgrade that Creative Sound wasn't even interested in talking about.

I had a system installed in a new 4Runner out west. Just moving to Burlington, I needed some help…read moretracking down gremlins causing some issues that popped up with sound and sound distribution. I booked an appointment, and was in and out in just under an hour. Super helpful, and rebalanced/corrected wiring as needed. When time permits, heading back to upgrade some component speakers. Thanks Guys! NM

Keith and his crew quickly diagnosed our AC problem and efficiently repaired for a very reasonable…read moreprice. I recommend them to everyone!

Amazing customer service. I called for a last minute hole repair in my tire and they got me right…read morein. They are not the type of people to rip you off and actually charge what the service is worth unlike a lot of dealers. 10/10 recommend!

Great knowledgeable team. Purchased a repair kit for my inflatable boat and they gave me some…read moregreat advice for the tricky repair. Great prices. Buy local.

Meh Boat Exchange. Fine shop, pretty disheveled. The $185 part I needed was $1 under manufacturer…read moreMSRP. Told me I was getting a "heck of a deal." I'm unconvinced.

I was referred to Mackinaw Wheel Repair from another tire place in the area that was having trouble…read morefixing one of my tires. It had a slow leak, and I had to keep stopping and reinflate the tire. I called and left a message and the owner got back to me the next day. We scheduled the appointment and when I brought my car in, he was ready to get to work. Within 10 minutes, he had my tire off the car and mounted to inspect it and found the issue, which took another couple of minutes to fix. It turned out that paint had clogged the valve stem and his feeling was that the other tire place that recommended Mackinaw to me could have fixed the issue. The owner fixed the issue, mounted the wheel back onto my car and in the end did not charge me, because it took less than 15 minutes. So, with handshake and a thank you, I was on my way. Side note, the dog is friendly and fun to talk to while you wait.

I have used them twice to repair wheels and they are just amazing. I dropped off my wheel Tuesday…read moremorning for a crack repair in hopes to have it before thanksgiving. They were busy and told me they would try and the came through again for me and called me before the end of the same day with it completed! excellent service and quick turnaround time.

Great service, the service I had done on my Miata to deal with the shifting and everything is…read moreworking terrific he also recommended that my brake pads all needed fixing so that's my next project to get done

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!