First Option Auto Sale Sioux Falls, SD 605-799-3001…read more Hayder and Isaac provided straightforward, courteous assistance, and offered a trade value that was more than fair. They even included a new windshield on the purchased car for for $100. True professionals that understand that return customers, and word of mouth advertising are the best kind. Answering questions after hours, they provided continued support after the sale on the best value around. These guys are about value; doing functional repairs where needed in a way that allows them to offer you the best cars at the lowest price. Cars that get used day in, and day out. If you expect to enter your newly purchased vehicle in a show, and take 1st, - it will cost many times more than you pay here. They exceeded my expectations. Thanks again, Shanon Wolf

Hayder Hayyawi, who owns a market called neighborhood market owes our business $6,378.46 since…read moreMarch and has promised to pay us, he disputed his last payment and has blocked all communication with our business. All the product that he has in his store that is from us is stollen goods and sis illegally being sold. Please be warned that you are dealing with a thief! We are a legitimate company that has been in business for over 35 years.

My boyfriend and I were just driving through Sioux Falls (not staying) and our van started making a…read moreweird noise at low speeds and when turning. No place was able to get us in right away, but Hunter Automotive told us to come by and he would take a quick look at it. The owner told us the problem , leaking power steering fluid , and even filled us up. He wasn't able to do any work as he was so busy that day but he helped us out a ton , even took time out of his own busy schedule to check out our van and didn't even charge us. We were very thankful for him. Kind and honest mechanics like this are what make car work bearable.

Fixed my car the same day as my appointment, and fixed an additional part of my car for only $50…read moreextra. Fair prices and friendly customer service.

Last March, my wife and I were looking for a used vehicle with low miles to replace the van we had…read morebeen driving. Searched dealerships for a couple months when I found a beautiful 2019 Durango R/T with little over 80,000 miles, one owner, and available warranty. Test drove it, looked at it myself (I am a mechanic by trade), and took it to a shop just to be safe. All checked out, even the car fax. bought the vehicle and every service option they had including their "Ford Blue Pass warranty", and I am using that word with the loosest possible meaning. Also purchased the service plan for preventive maintenance. Got the first oil change done and a couple weeks later, we were heading home from our cabin when it started over heating. Pulled over and checked coolant which, lo and behold it was empty. Got to a gas station and bought coolant. Ran right out of the back side of the engine. Have it towed to ford, which was supposed to be covered by warranty...wasn't. Then they tried saying they probably would not have a loaner available for a couple days...that didn't last. Then, month and a half later, we finally got it back. Water pump, thermostat, and auxiliary heater hose had to be replaced. Warranty fought every aspect and was next to worthless. Went to pick it up and while driving home, all I could smell was coolant and I kept watching the temp gauge rise and fall. Also noticed that the left front tire wouldn't keep air, which it did perfectly fine before going to ford, come to find out that someone had curb checked the rim. I have a dash cam in there but of course, memory card was wiped. Called ford and told them which they said "bring it back", not that easy as my job takes me out of town every week and my wife runs a daycare out of the house but to make it worse, they wouldn't guarantee a loaner again. I admit I was mad, figured I'd bite the bullet and take it somewhere else, screw the warranty. Over time I cooled down, wife didn't need to drive much so the issue pretty much slipped our minds. Coldest day of the year 2024. Had to go pick up a prescription for my youngest. Could tell that heat was not circulating in the cabin, but coolant level is fine. Figured ambient temp was playing a roll. Almost back to Harrisburg when I see the temp gauge peak, every light on the dash lit, and the flipping car died. Right there, middle of the road, coldest day of the year. Walked until someone picked me up, and got it towed back to ford unfortunately. This time they had it for better part of two months. Had to rebuild the engine as they found metal in the crank case. Who did the oil change? Ah that's right. Had to fight with them about this being part of the same issue. Brought up the tire and memory card, they said "no proof? Well that's too bad". When we purchased the warranty and maintenance package, we were told that after every service the vehicle would be washed and vacuumed, it has never been done by them even though it has spent more time with them after purchase than with us. The real rub on this last experience is: I noticed the vehicle was hard starting, like it didn't have the power to crank the engine. I looked at the gauge on the dash that read 14.3 volts which is good. Got my fluke meter out and checked. Battery hovers around 12.3, goes to 13.7-14.5 after starting, then immediately drops to 12ish after ignition off. Alternator is shot, something they should have caught or at least checked before sending it out. The driver side HID headlight is also out. It has day time running lights so its pretty obvious but, they are also supposed to verify lighting functions before completing orders, as per what their flyer says concerning extended maintenance packages. Long story short, and the reason I am mad enough to write this review, I picked the vehicle up 3/25/24 after they had it since mid January. I noticed the alternator issue that night and called Paris immediately. She did not answer so I left a voicemail with my concern and asked for a call back. Next afternoon I tried again, no answer. I have called every day since and have not been called back. The seat memory and recall hasn't worked since they had it either, which is kind of minor in my opinion. I will never buy another vehicle from them, I will scream beware from the mountain tops, and as soon as this over priced warranty is expired, I wont have to see them again. I think we all will count that as a blessing. If you are looking at a vehicle there, be careful. That whole nice gimmick only goes so far apparently.

Arrogant! Won't listen! Not helpful. I called the parts department to enquire about getting a…read morekey cut for my pick up using the VIN to get the code. The parts department representative told me that Ford makes you show proof of ownership. A title, for example. He wouldn't shut up long enough for me to inform him that I am the owner of the truck and that I have the title. He just kept jumping in and talking over me. This is not the first time I've had this experience at Sioux Falls Ford. The last tine I called them, the receptionist wouldn't connect me to anyone in the service department. When I went to pick my truck up from them, they wouldn't give me the keys! Horrible experiences! Never Sioux Falls Ford! Never again!

I don't tend to leave negative reviews--but my experience with Sioux Falls Ford has been…read moredisappointing enough that I feel it's necessary. My issue is with a promise made to me through the Ford Blue Advantage program during the purchase process. After the sale, I followed up with Malik (salesman) to get that promise fulfilled--no response. I circled back again, and instead of helping, he questioned whether my tires even met the required tread specs to qualify, essentially implying the issue wasn't valid. I explained that there may have been an error in how the tread was originally documented and provided proof showing the tires were in fact worn. After that... nothing. No acknowledgment, no resolution, just silence. I'm writing this after also reaching out to the finance and sales management team via email. It has now been about two weeks since I first initiated the conversation with the salesman. I emailed management on Friday, and still--no response. It's been complete silence. What makes it worse is the pattern: instant responses and attention before the sale, but once there's an issue afterward, it's crickets. That kind of "pre-sale vs post-sale" shift is frustrating and honestly feels like a bad look for any dealership. In business, your word is everything. Don't promise something if you can't or won't deliver on it. It's not even about the tires anymore--I can pay for my own. It's about being questioned despite providing proof, and then being completely ignored afterward. I would have much preferred to update this review with a positive outcome, but without any accountability or response, I can't recommend this dealership based on my experience. If someone from management is willing to step in and make this right, I'm still open to resolving it.

problems booking appointments online? because we only allow oil changes in the "quick lane" so you…read morehave lube techs working on your $120,000 truck? but what if I need other work that requires an oil change in the shop? they don't care, they're going to push you to a lower level of vehicle care because they can't find mechanics. fuck this place

Sold a LEMON! 2016 VW Tiguan, 76,000 miles. Shipped to AZ, needed over $5000 in work before…read moredriving, although Tony assured me that the car was perfect & had been through their inspection process, SURE! I would HIGHLY advise taking ANY used car to another dealership/mechanic before purchasing. While I was drinking the kool aid and question the pricing of this vehicle, Tony's exact words"All good!! I get it cars are so weird now a days. These vw this specific model and year retains its value quite well". Purchased this car for 14k, can't find anyone that will give me more than $7500 for, that with me driving only 1500 miles since I received & extra $5000 put into the car. Do NOT trust these guys, I should have known but I didn't really have a say in the matter. I will happily drive this car that holds its value so good & gladly take a refund? Didn't think so!

This is a great dealership customer service and service my friend Andy from Distinctive…read morerecommended and y was awesome experience thank you for all your support and recommendation I got excellent deal I highly recommend

I was cruising around on my bike looking for a pickup when I came across Cheap Cars. I drove though…read morethe lot and noticed a couple reasonable priced pickups. I went back the next day test drove one and decided to go for it. Hans was very helpful and we struck a deal. We sat in his office and talked for quite a while. Very personable, I would recommend him to any of my friends or family.

Bought a car from Cheap Cars.A few days later it developed an oil leak. I took it back to the lot…read moreand they sent me to a repair shop and they paid for all needed repairs. Not too many used car dealers would do that.

Unfortunately needed to stop here due to an electrical issue with my 23' Colorado during my…read moreroadtrip from Arizona to Indiana. The service department has been so helpful and friendly all day. Alex was my primary service provider and he's been so helpful and giving me thorough and transparent updates throughout so I was able to get back on my journey. The service department was super busy but they did the best they could and were very friendly and professional throughout it all. Waiting area is nice and they have a couple designated shuttle drivers which was helpful. I highly recommend Alex for any service needs!

Bought a Silverado 1500 on New Year's Eve from Billion and was left with a boat load of problems…read moreright off the bat. Horrible rattle noise that was discovered on a cold start. Assumed it was a "winter noise" but only got worse when spring came around. Also had rubbing stock tires and some vibrational issues from a TPMS sensor coming apart. I was told the truck was "detailed" but will definitely need a polish etc... a lot of small things that als added up. The part that still makes me hate this company more than anything is that I was lied to. My first question before making the 3 hour drive to their location was if it had a clean title, to which they responded with "oh yeah absolutely!" This was not the case. I checked the Experian data later on and saw an accident that was not disclosed to us even though we asked multiple times. Shame on me for not checking the report before purchasing but thought I could trust the sales team. Instant 0/5 stars for that lie. Makes me sick.

I brought my '21 Yukon to These guys because my brake pad monitor alerted me that the front pads…read moreneeded replacement. When they were done, they had replaced the rotors also. I knew for a fact there wasn't anything wrong with them because I checked them myself. When I contacted them they said they automatically just do that when they replace pads. You may wonder what my qualifications are that i cauld make the assessment of the rotors. I was trained as a mechanic in the Army and I worked in that field for 10 years until I graduated from college with a Bachelors degree in Mechanical Engineering. Everyone always say that if a mechanic replaces a part on your car, save the parts so you can have an independent evaluation. My rotors had already been scrapped just hours later. In summary these guys are crooks. I will not buy another vehicle from them or their affiliates. Nor will any of them ever service any of my vehicles again.

This review is only for the service/parts/customer service…read more I am new to this dealership and have had my two vehicles in here in the past to be repaired/maintained. They have done a pretty good job up until now. Janene (JDBD Sales Associate) emails me after my vehicle was in and asks how my experience was, they pride themselves in customer service, and if for any reason my experience did not go well to reach out to her. Okay Ill reach out to her by responding back to her email. My response: Janene Ya you probably don't want me to fill out a survey. Ive been waiting for a part for my 2001 Chevrolet Suburban for a month. Kendal (Service advisor) left your company. Now I have a new service advisor (Harley). Harley tells me your parts dept can not find the part (Rear actuator control unit for 2001 Chevy suburban) because my vehicle is too old (really? 22 yrs old) and Chevrolet doesn't make that part anymore. I'm ok with a non GM part I told Harley, but the parts dept cant find an aftermarket part either. So I am informed that I should try to look on Ebay etc and see if I can find the part for you guys. Well I'm not a mechanic and I don't play one in the movies. So in 3 minutes, I find a part on Ebay that has the word actuator and vent door in the description title, but I'm not sure if this is the part. So does Billion GMC expect me, a non mechanic, to know if this is right part and buy it, or every time I find a possibility to call Harley and ask him if what I found is correct? It seems to me, the customer, who pays top dollar to take my vehicle to the dealer vs a small shop, that someone from the dealer should search Ebay to find the correct part for me. Hey, maybe I'm wrong. I don't know. Just seems like lack of good customer service to me. It has been two days since I emailed Janene and I have not heard back from her. Doesn't seem right to me. Unhappy customer - I would get back to them ASAP. There was no auto email coming to me to tell me she was on vacation etc. So the customer is overlooked. That is no bueno. I need this part so my vehicle's AC will work. Its summer and its hot and I cant use this vehicle for any long trips.