The best experience when purchasing a car. Whether it's the dealership or the service department…read morethe staff is friendly, knowledgeable and helpful.

A huge thanks to Billion Toyota and service consultant Eric W. I'm traveling cross country and…read moreengine light came on. Eric was kind enough to run a quick diagnostic on my Tundra and said it was a small emission problem that could wait until I reach my final destination. Great customer service

Thi was my 2nd time here and I would rate 5 stars this time. Everyone I dealt with was genuinely…read morenice and friendly unlike my last visit. Everyone from Reina, service advisor, cashier and customer service drivers were great. I was here on a repeat problem with my suburban leaking fluid due to a faulty differential gear seal. I was very happy to hear that the previous seal was still under warranty so there was no charge for parts & labor to replace it again. The dealership is very clean inside for the customers.

Bought a Silverado 1500 on New Year's Eve from Billion and was left with a boat load of problems…read moreright off the bat. Horrible rattle noise that was discovered on a cold start. Assumed it was a "winter noise" but only got worse when spring came around. Also had rubbing stock tires and some vibrational issues from a TPMS sensor coming apart. I was told the truck was "detailed" but will definitely need a polish etc... a lot of small things that als added up. The part that still makes me hate this company more than anything is that I was lied to. My first question before making the 3 hour drive to their location was if it had a clean title, to which they responded with "oh yeah absolutely!" This was not the case. I checked the Experian data later on and saw an accident that was not disclosed to us even though we asked multiple times. Shame on me for not checking the report before purchasing but thought I could trust the sales team. Instant 0/5 stars for that lie. Makes me sick.

Amazing service (Kyle has helped me consistently so far. He's sold me my car, offered great…read moreconversation, works quickly and concisely.) Each time you walk in you're greeted promptly, you're offered drinks while you wait (coffee, water), you can wander through the other sections to see cars as you like, and the class of the BMW model is held high here. !! When coming in for a service, be sure to go over what services you'll be having done and the price. Recently a vehicle check (for $80) was done on my car that I didn't need, want, or ask for (but was due for). So when I received my bill it was $269.00 vs. $170.00 that I'd anticipated. I was told the checks were free from reception when setting up my service.That was a complimentary service on the vehicle, not a diagnostic. (Diagnostics are plugging in a computer, reading codes, and deleting any erroneous pop up codes, or resetting. It takes 5 ish minutes) Their diagnostics cost $80. Oil change for some years are $160. Be sure to know what you're in for before getting your service completed to have the transparency you most likely care to see in transactions. I would have liked to know my costs before receiving services like with any purchase. If costs aren't agreed to beforehand, don't do the service. If the services are done without costs agreed to, don't charge for the service you've done without permission. *This was absolutely not done with malicious intent, simply a communication error. (An $80 one ) 8/10+

It pays to shop around for tires. Received several quotes for tires for my BMW X3. over a 4 state…read morearea. BmW in Sioux Falls was by far the best price and had the best service. 5 STARS!​

Terrible!!! My husband and I bought 2012 dodge ram and 2 weeks later we have nothing just garbage…read moretruck. We spent so so much time and money ( around $3000 to fix) and even after that engine blow up. T& L refused to even cover $80 diagnostic fee to just find out what is going on. Huge disappointment!!!

Buyer beware; T & L Auto does not do inspections on their vehicles. I purchased a SUV there. I…read morehad it for only 6 months and had to bring it in (Larry's) for repair 4 different times, with bills totaling for $2500.

It's unfortunate because the vehicle itself is nice but the mechanics DO NOT CHECK THESE VEHICLES…read more I bought a 2016 Escalade and within 24 hours the thermostat is junked and engine idles like shit. Sales guy was nice but when you sell a vehicle, something that depreciates and is USED, you need to ensure everything is checked over time and time again before the sale. I would not recommend after previously recommending.

this worker name Carlos R is super rude, i was planning on buying a car with them but not anymore,…read morethat carlos guy is rude and ill rather take my bussines somewhere else. He is just not good at all and should learn some manners.

Bought our second car from luxury auto mall and our experience was awesome. Our salesman Ryan…read moreAbbott is a great guy to deal with. He's honest and trustworthy and very knowledgeable about the Cadillac automobile. I highly recommend him if your looking for a great car. I would really recommend the dealership to anyone looking for a automobile and definitely recommend Ryan Abbott to be your salesman.

Every time I take my vehicle in for service, the experience simply gets better each time. Great…read morestaff, great service and really simply makes me want to do more business with the company. Many thanks!

We were on our first day of vacation, about 10 hours away from home in a Ford we had bought just 1…read moremonth prior. Our transmission light came on. We were losing power and we were able to coast in to the dealership lot. From the moment we got there everyone was helpful. It needed diagnostics and we needed lunch! A lady told us about everything there was nearby and drove us in the courtesy car to a restaurant and offered to pick us back up. When we got back, we got the horrible news that our transmission was flawed (freestyle CVT) and irreparable. It would cost $5,750 to replace it. I came unglued inside. We were headed to YLSTN and nothing should have gotten in our way! My husband and I debated about what to do, and of course they tried to sell us a car. They offered us $500 for a car we had just bought (not there). The service person we had was great. He told us of some things to do nearby so we could still have a mini vacation and not travel any further because I was so worried. He even tried to get us a free room at a local hotel! My husband wanted to try and limp the car on over to Montana, so we did. We made it there and back (overheating the trans several times) found out about a recall after getting back home (if they would have done a bit of research they could have done it and possibly saved us a little trouble) and still drive it today (put about 13,000 miles on it since May 29,2013). Long story short- ultimately they will do what they are trained to do, try and sell you a car. However, they were kind, understanding, patient, helpful, courteous, and down right friendly.... oh, and they didn't charge me to tell me that it was junk! Thank you to those that helped us.

problems booking appointments online? because we only allow oil changes in the "quick lane" so you…read morehave lube techs working on your $120,000 truck? but what if I need other work that requires an oil change in the shop? they don't care, they're going to push you to a lower level of vehicle care because they can't find mechanics. fuck this place

If I could rate a zero I would. Terrible experience, lack of communication from the managers (they…read moregive you the run around), simply want your money and do not care about the principle of the matter. They only want your money and want to feel fancy in their sleazy attire. They are very condescending, lack morals, and are only in it for the big bucks. I have been charged for a service that wasn't even done, my vehicle did not even leave the lot - I had to get it towed out of there and taken elsewhere! Waste of time, money, and energy. Blood pressure rises through the roof every time I try to talk to anyone. Good luck and if you can - run the other way! It's all a monopoly and they only care about their selfish selves.

This is an absolute joke of a shop. Go to Frankman Motors instead. I called them and had an…read moreappointment the same day and was welcomed into the lot, heated service drive, and to a very nice waiting room. Dodge's oil change manager blamed the cold weather for them being 2+ hours behind? As did his service advisors (as if it hasn't been cold in SD every winter). They dropped the ball and lost a customer. Your staff needs training. Go somewhere else.