I rarely leave negative reviews, but this experience was bad enough to warrant one. What I…read moreencountered at Viking Automotive in Vero Beach was not just disappointing--it was dishonest and unprofessional. From the beginning, basic expectations weren't met. Communication was slow or nonexistent, and when I did get answers, they were dismissive rather than helpful. I took my 2007 BMW Z4 3.0i E85 in for a straightforward diagnostic: rough cold start, a tire sensor issue, and a few mechanical noises. I was told it would take a couple of hours, which I was more than willing to pay for--especially if it meant getting a thorough, accurate assessment by their only BMW Mechanic! Instead, after about an hour, I found my car already sitting back in the lot with no phone call it was ready or an update. I was then told that nothing had been done beyond checking the oil, and that the engine was essentially "breaking down" due to supposed metal shavings and large debris in the oil filter. No one showed me the filter at the time. No one explained the findings clearly. I never even spoke directly to the mechanic. The written report was filled with vague language, like "possibly this" and "possibly that," which is not a diagnosis--it's guesswork. Despite claiming photos were taken, none were provided so I had to call and request them. Once I received the photos, I see this in the Subject of the email: * INSPECTION RESULTS FOR YOUR 2007 BMW Z4 ROADSTER* "3.0si" I Told them my Bimmer was a 3.0i ... did I receive another 2007 BMW owners diagnostic report?! And it's THEIR oil filter and diagnostic I received?!?! Are they THAT Unorganized & Incompetent? What's worse is what came next. After spending days stressed, believing my engine was failing, I had the car inspected by an independent mechanic. He reviewed the same photos and immediately identified what Viking called "metal" as air bubbles. When he physically inspected the car, he confirmed there were zero metal shavings or plastic debris in the oil filter--just bubbles. He also explained why the filter had collapsed, which was supposed to have been changed by a previous mechanic in Fort Pierce (obviously didn't change the filter, did they even change the oil)? After a cold start, changed AND filter, put in an additive all of which has quieted the tapping to ticking (intrinsic of the N52 per BMW) and improving. He then took my car for a drive afterward and stated my Bimmer has a strong engine! So now I'm left with a simple conclusion: either the Viking BMW mechanic, Colton, lacks the basic competence to distinguish between metal debris and air bubbles, or they knowingly misrepresented the condition of my engine, plus exaggerated damage, or diagnosed another BMW and sent me photos of another owner's Oil Filter, or simply LIED! None of which is acceptable. Kathy refused to do any other diagnoses as requested, nor will she do any repairs, and couldn't explain in-depth the diagnoses I needed explained. (She's a mechanic too??). The only person that should be explaining the diagnoses is THE Mechanic him or herself and Show ME the Filter! If they didn't want to work on an older BMW, they should have said so. Instead, they chose to provide a rushed, incomplete, and ultimately misleading assessment that caused unnecessary stress, wasted my time and money. Time IS Money! I would have gladly paid for a full, proper diagnostic and on MY CAR, Not someone elses. Instead, I paid for an hour of speculation and left with a completely inaccurate conclusion about MY vehicle's condition. I cannot recommend Viking Automotive to anyone looking for honesty, reliability, or professional integrity. There are far better options out there that actually value their customers, appreciate drivers that love their vehicle, and not only Do the Work, but stand behind it!

Took in a BMW 328 I with a whole laundry list of problems, Kathy was very helpful and gave me a…read morequote for all the work, most of the work has been completed. Very good quality cars running great.

I went there today to look at several different models because I wasn't sure exactly what I wanted…read more My salesman whose name is Shane was the absolute best sales person I have ever dealt with at a car dealership. He was extremely patient and he could not have been more accommodating. I was highly impressed. No high pressure! 10 out of a 10 rating for me.

I went last month looking for a new car. I was greeted by this woman named Cherm White. I made it…read moreclear to her that I was just looking around, not necessarily buying a car that same day. I came back 2 days later, test drove the car again but I still wasn't 100% sure with my decision. Obviously buying your first car is a pretty big deal. But not to Cherm. She kept trying to pressure me into buying a car I was not satisfied with. She made me very uncomfortable and upset. I was discussing with my family & she asked "why do you have to talk to your brothers?" She questioned what I could afford and try to pressure me into putting a bigger down payment than I wanted too. After that, she kept texting me and I kindly said I was not interested anymore. She then proceeded to ask what car I ended up getting. Few days later... I'm still getting emails & just yesterday she called me from her personal phone. I had already told her I wasn't interested so not sure why she keeps calling. Was very disappointed and upset this visit. Glad I took my business elsewhere. Cherm ruined my experience of buying a car.

In the past two years Two years, I had great experience with the service department for warranty on…read moremy Jeep Wrangler. It was time for me to purchase a new jeep so I contacted Bruce Ryan, Sales Representative @ Vatland. ****Bruce Ryan is incredibly knowledgeable, very professional, and And I was treated like a VIP!!! I purchased My first Jeep from Vatland,, and my sixth Jeep in my life. I am definitely a JEEP lifetime customer. I couldn't be happier with my choice, and the service provided in purchasing this vehicle was outstanding!

To the Vatland Owners, if you want to sell junk cars, call Uncle Tony's salvage, and they will pick…read moreup your junk cars and dispose of them. People do not come to a Dealership to buy Junk cars. They go to Dealers looking for a reliable vehicle to make one more of life's issues manageable. It's very disturbing for your company to treat the public this way. If you accept a trade-in, and you find issues with the trade-in car, then add it to the loan. The vehicle will be safe and reliable to allow the person to breathe from distress, then everyone is happy accepting the price they will be loaning, but to sell a car with major thousand-dollar issues is just cruel on your part, and your service crew. Although they claim to check these cars before placing them on the lot is a disgrace to society. Shame on you!!. I pray you come to your senses soon.

We felt like the 2026 Santa Fe hybrid Calligraphy was the best model for us. We are very different…read morein heights and have to have a vehicle that both of us are comfortable to drive and ride. Everybody was friendly, but could have been more helpful and informative. Front counter gathers all your personal information. We did not like this process because this happens before we could actually look around. We were greeted before we could get out of our vehicle. Pushy? The sale felt pressured and hurried for no need. No detailed information for our direct questions, even incorrect information being provided. Just get the deal done. We have never bought an extended warranty or maintenance plan before. We bought the Platinum highest priced plan. We didn't know Hyundai quit doing the free oil change? We knew we were being hustled and prepaying for maintenance at a higher rate and who wants to read or can fully understand the fine print. We felt ok because we wanted peace of mind for such a complicated vehicle. The best outcome is the vehicle will never need repairing. If the expensive computer modules, electronics, electric seats, etc. fail, hopefully they will be repaired with the maintenance plan we purchased.

To start off I have to say I've had nothing but awesome experiences with them. I did get one of…read moretheir cars that was not so special. They completely made up for it and I have had a total of this will be my fourth car with them. The sales woman Vicky she is awesome phenomenal just perfect to a T. I've had her every time I've bought my cars. But this car that I just got a couple days ago. Is awesome the new 2025 Santa Fe. Spectacular beautiful inside just amazing. I am so ecstatic with it. But this time I actually had a different salesman. Nick perfection as well not only did he make the deal work out for my needs. He went above and beyond and brought me my car and picked up my old one. Kudos. To Hyundai. Don't let him go. But don't call me in three years. LMAO. A bunch of great people honestly

While helping my father in law with the purchase of a new vehicle, we visited several dealerships…read moreto test drive SUV's. Our final stop was Dyer Subaru. This should have been our first stop. We were quickly greeted by Collin and there was absolutely no pressure. The entire process was easy. From beginning to end, it took just over 2.5 hours to drive away with his new 2026 Outback. Great experience and make sure you stop by for a visit.

We had a great experience at Dyer Subaru . We went shopping for a car & are very happy we had Gregg…read moreapproach as on the lot. Gregg was friendly, professional, knowledgeable, and not once made us feel pressured. He walked us through the whole buying process, as well as telling us all about the vehicle we were looking at. We did buy the car. Which we love ! I can honestly say it was because of Gregg's personality & his easy going, not pushy attitude that sold us! It's hard to find people who really seem to care about what they are doing. This speaks volumes to us as far as Dyer Subaru & the people they hire!

Great experience!! Sales person Shantill Steele was great! She was very patient and answered all my…read morequestions. Loved working with her and her team. I was able to do everything from home after test driving the car and requested some info and she provided everything. Prices are great and they were able to work with me with my situation. Definitely will be recommending them. Thanks guys!

Exceptional staff!!! Definitely hassle free and honest salespeople. Shantell Steele had my truck…read morebrought in from the Mullinax in Kissimmee for me after they tried being shady over there. I bought it from her here in Vero Beach instead and man was it worth it. She sold me my Ford Maverick for way less and financing was also way less. I walked out the door financing $19K after getting $2500 for a beater I had bought years ago from Kissimmee of Mullinax. We couldn't be happier!!!! Thanks Ms Steele!!!! Definitely buy your Ford in Vero Beach!!!!

Kevin was amazing. He made the whole process easy. We bought a Telluride. If you need a new car,…read morego see Kevin at Kia Vero Beach.

They don't know how to call you back. I've been trying to get ahold of finance since December of…read more2025. Someone from sales even called me today to try and sell me on a newer car. They don't understand that every department is a reflection on the company. If I can't get a simple call back then why would I spend another dollar there.

I live in Aventura Florida. I reached out to this dealership and it was a Wonderful experience. I…read morehave leased cars for many years but I can honestly say this was not the norm. I was lucky enough to deal with "Andrew Major". I cannot say enough about Andrew. He was extremely patient and I will ONLY do business with this dealership. Andrew is not your typical car Salesman. He was INCREDIBLE!!!!! I will refer Friends and Family to Andrew. Even the gentlemen who delivered my car to me was such a nice man. Andrew could not have done a better job :) Thank you Andrew. Jill Rosditsky

Bought a Camry 2 months ago with 800 miles and traded in for a Venza. Toyota of Vero Beach hid that…read morethey had the front bumper re painted and showed the deception on a clean carfax report. Know this because Toyota of Melbourne showed me the internal Toyota work and was done from an outside shop that had paint peeling and overspray. Detailed the Venza and they did not perform a 150 pt inspection as I had to add a gallon of windshield wiper fluid, changed the two air filters and every tire was 5/32 which is a safety issue so no tires were replaced. I will warn those considering buying from vero beach to look elsewhere. I do not trust based on my inspection.