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    Vero Beach Mitsubishi

    1.0 (1 review)
    Open 7:30 am - 8:00 pm

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    2 years ago

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    Viking Automotive

    Viking Automotive

    4.5
    (15 reviews)

    I rarely leave negative reviews, but this experience was bad enough to warrant one. What I…read moreencountered at Viking Automotive in Vero Beach was not just disappointing--it was dishonest and unprofessional. From the beginning, basic expectations weren't met. Communication was slow or nonexistent, and when I did get answers, they were dismissive rather than helpful. I took my 2007 BMW Z4 3.0i E85 in for a straightforward diagnostic: rough cold start, a tire sensor issue, and a few mechanical noises. I was told it would take a couple of hours, which I was more than willing to pay for--especially if it meant getting a thorough, accurate assessment by their only BMW Mechanic! Instead, after about an hour, I found my car already sitting back in the lot with no phone call it was ready or an update. I was then told that nothing had been done beyond checking the oil, and that the engine was essentially "breaking down" due to supposed metal shavings and large debris in the oil filter. No one showed me the filter at the time. No one explained the findings clearly. I never even spoke directly to the mechanic. The written report was filled with vague language, like "possibly this" and "possibly that," which is not a diagnosis--it's guesswork. Despite claiming photos were taken, none were provided so I had to call and request them. Once I received the photos, I see this in the Subject of the email: * INSPECTION RESULTS FOR YOUR 2007 BMW Z4 ROADSTER* "3.0si" I Told them my Bimmer was a 3.0i ... did I receive another 2007 BMW owners diagnostic report?! And it's THEIR oil filter and diagnostic I received?!?! Are they THAT Unorganized & Incompetent? What's worse is what came next. After spending days stressed, believing my engine was failing, I had the car inspected by an independent mechanic. He reviewed the same photos and immediately identified what Viking called "metal" as air bubbles. When he physically inspected the car, he confirmed there were zero metal shavings or plastic debris in the oil filter--just bubbles. He also explained why the filter had collapsed, which was supposed to have been changed by a previous mechanic in Fort Pierce (obviously didn't change the filter, did they even change the oil)? After a cold start, changed AND filter, put in an additive all of which has quieted the tapping to ticking (intrinsic of the N52 per BMW) and improving. He then took my car for a drive afterward and stated my Bimmer has a strong engine! So now I'm left with a simple conclusion: either the Viking BMW mechanic, Colton, lacks the basic competence to distinguish between metal debris and air bubbles, or they knowingly misrepresented the condition of my engine, plus exaggerated damage, or diagnosed another BMW and sent me photos of another owner's Oil Filter, or simply LIED! None of which is acceptable. Kathy refused to do any other diagnoses as requested, nor will she do any repairs, and couldn't explain in-depth the diagnoses I needed explained. (She's a mechanic too??). The only person that should be explaining the diagnoses is THE Mechanic him or herself and Show ME the Filter! If they didn't want to work on an older BMW, they should have said so. Instead, they chose to provide a rushed, incomplete, and ultimately misleading assessment that caused unnecessary stress, wasted my time and money. Time IS Money! I would have gladly paid for a full, proper diagnostic and on MY CAR, Not someone elses. Instead, I paid for an hour of speculation and left with a completely inaccurate conclusion about MY vehicle's condition. I cannot recommend Viking Automotive to anyone looking for honesty, reliability, or professional integrity. There are far better options out there that actually value their customers, appreciate drivers that love their vehicle, and not only Do the Work, but stand behind it!

    Took in a BMW 328 I with a whole laundry list of problems, Kathy was very helpful and gave me a…read morequote for all the work, most of the work has been completed. Very good quality cars running great.

    Vatland Honda

    Vatland Honda

    2.9
    (67 reviews)

    I went there today to look at several different models because I wasn't sure exactly what I wanted…read more My salesman whose name is Shane was the absolute best sales person I have ever dealt with at a car dealership. He was extremely patient and he could not have been more accommodating. I was highly impressed. No high pressure! 10 out of a 10 rating for me.

    I went last month looking for a new car. I was greeted by this woman named Cherm White. I made it…read moreclear to her that I was just looking around, not necessarily buying a car that same day. I came back 2 days later, test drove the car again but I still wasn't 100% sure with my decision. Obviously buying your first car is a pretty big deal. But not to Cherm. She kept trying to pressure me into buying a car I was not satisfied with. She made me very uncomfortable and upset. I was discussing with my family & she asked "why do you have to talk to your brothers?" She questioned what I could afford and try to pressure me into putting a bigger down payment than I wanted too. After that, she kept texting me and I kindly said I was not interested anymore. She then proceeded to ask what car I ended up getting. Few days later... I'm still getting emails & just yesterday she called me from her personal phone. I had already told her I wasn't interested so not sure why she keeps calling. Was very disappointed and upset this visit. Glad I took my business elsewhere. Cherm ruined my experience of buying a car.

    Route 60 Hyundai

    Route 60 Hyundai

    2.3
    (58 reviews)

    We felt like the 2026 Santa Fe hybrid Calligraphy was the best model for us. We are very different…read morein heights and have to have a vehicle that both of us are comfortable to drive and ride. Everybody was friendly, but could have been more helpful and informative. Front counter gathers all your personal information. We did not like this process because this happens before we could actually look around. We were greeted before we could get out of our vehicle. Pushy? The sale felt pressured and hurried for no need. No detailed information for our direct questions, even incorrect information being provided. Just get the deal done. We have never bought an extended warranty or maintenance plan before. We bought the Platinum highest priced plan. We didn't know Hyundai quit doing the free oil change? We knew we were being hustled and prepaying for maintenance at a higher rate and who wants to read or can fully understand the fine print. We felt ok because we wanted peace of mind for such a complicated vehicle. The best outcome is the vehicle will never need repairing. If the expensive computer modules, electronics, electric seats, etc. fail, hopefully they will be repaired with the maintenance plan we purchased.

    To start off I have to say I've had nothing but awesome experiences with them. I did get one of…read moretheir cars that was not so special. They completely made up for it and I have had a total of this will be my fourth car with them. The sales woman Vicky she is awesome phenomenal just perfect to a T. I've had her every time I've bought my cars. But this car that I just got a couple days ago. Is awesome the new 2025 Santa Fe. Spectacular beautiful inside just amazing. I am so ecstatic with it. But this time I actually had a different salesman. Nick perfection as well not only did he make the deal work out for my needs. He went above and beyond and brought me my car and picked up my old one. Kudos. To Hyundai. Don't let him go. But don't call me in three years. LMAO. A bunch of great people honestly

    Dyer Mazda

    Dyer Mazda

    2.8
    (24 reviews)

    I brought my CX-5 into this dealership for service. The service manager Ely Camacho was friendly,…read moreknowledgeable, and very helpful. The repair was going to take multiple days so they quickly provided a complementary loaner. I'll append this review once the service is completed but at this point, it was a great experience.

    This dealership is completely unprofessional and dishonest. I was buying a beautiful used Hyundai…read moreTucson there.I live in a city about 2 hours away. I told them that I was cash buying the car. I was going to fill out the paper work online and buy it sight unseen. They were going to meet me at the train station between us. Done deal. Well the minute I was downloading the paper work to fill it out to wire them the money, they TEXTED me that the car was sold! I said. "yes, it is sold to me. I am about to wire you the money IN FULL now". "No we sold it to someone else, who just walked in. Sorry, it's not as though you had a deposit on it or anything" WELL they never told me, make a deposit right now or the deal is a no-go. They were really bungling the sale before that too. The person I had been speaking to didn't know if I could pay for it without seeing it first and didn't know how to handle that.. I had to finally say "look I' m about to hand you for 35k, please figure out a way for me to do that. Ask your manager if you don't know how" I was very patient. Also I will say the communication leading up to this going back and forth on price was very condescending but I didn't say anthing because I mean who cares? I'm going to get this gorgeous car I want.... I don't need to be treated with kid gloves. BUT TO SELL THE CAR I WAS LITERALLY IN THE MIDDLE OF BUYING is despicable behavior. I ended up buying a gorgeous Hyundai Tucson with 12k mile in perfect shape from Napelton Hyundai in Palm Beach and they were wonderful. So I suggest you go there instead. The end.

    Vero Beach Mitsubishi - car_dealers - Updated June 2026

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