Logan & the whole Used Car Team did a very thorough and good job. From our first encounter, and…read moreuntil after we drove away, everyone has been more than helpful. As of today I would absolutely recommend them.

Great customer service and atmosphere, me and my family have been purchasing here for years…read moreWouldn't go anywhere else

I rarely leave negative reviews, but this experience was bad enough to warrant one. What I…read moreencountered at Viking Automotive in Vero Beach was not just disappointing--it was dishonest and unprofessional. From the beginning, basic expectations weren't met. Communication was slow or nonexistent, and when I did get answers, they were dismissive rather than helpful. I took my 2007 BMW Z4 3.0i E85 in for a straightforward diagnostic: rough cold start, a tire sensor issue, and a few mechanical noises. I was told it would take a couple of hours, which I was more than willing to pay for--especially if it meant getting a thorough, accurate assessment by their only BMW Mechanic! Instead, after about an hour, I found my car already sitting back in the lot with no phone call it was ready or an update. I was then told that nothing had been done beyond checking the oil, and that the engine was essentially "breaking down" due to supposed metal shavings and large debris in the oil filter. No one showed me the filter at the time. No one explained the findings clearly. I never even spoke directly to the mechanic. The written report was filled with vague language, like "possibly this" and "possibly that," which is not a diagnosis--it's guesswork. Despite claiming photos were taken, none were provided so I had to call and request them. Once I received the photos, I see this in the Subject of the email: * INSPECTION RESULTS FOR YOUR 2007 BMW Z4 ROADSTER* "3.0si" I Told them my Bimmer was a 3.0i ... did I receive another 2007 BMW owners diagnostic report?! And it's THEIR oil filter and diagnostic I received?!?! Are they THAT Unorganized & Incompetent? What's worse is what came next. After spending days stressed, believing my engine was failing, I had the car inspected by an independent mechanic. He reviewed the same photos and immediately identified what Viking called "metal" as air bubbles. When he physically inspected the car, he confirmed there were zero metal shavings or plastic debris in the oil filter--just bubbles. He also explained why the filter had collapsed, which was supposed to have been changed by a previous mechanic in Fort Pierce (obviously didn't change the filter, did they even change the oil)? After a cold start, changed AND filter, put in an additive all of which has quieted the tapping to ticking (intrinsic of the N52 per BMW) and improving. He then took my car for a drive afterward and stated my Bimmer has a strong engine! So now I'm left with a simple conclusion: either the Viking BMW mechanic, Colton, lacks the basic competence to distinguish between metal debris and air bubbles, or they knowingly misrepresented the condition of my engine, plus exaggerated damage, or diagnosed another BMW and sent me photos of another owner's Oil Filter, or simply LIED! None of which is acceptable. Kathy refused to do any other diagnoses as requested, nor will she do any repairs, and couldn't explain in-depth the diagnoses I needed explained. (She's a mechanic too??). The only person that should be explaining the diagnoses is THE Mechanic him or herself and Show ME the Filter! If they didn't want to work on an older BMW, they should have said so. Instead, they chose to provide a rushed, incomplete, and ultimately misleading assessment that caused unnecessary stress, wasted my time and money. Time IS Money! I would have gladly paid for a full, proper diagnostic and on MY CAR, Not someone elses. Instead, I paid for an hour of speculation and left with a completely inaccurate conclusion about MY vehicle's condition. I cannot recommend Viking Automotive to anyone looking for honesty, reliability, or professional integrity. There are far better options out there that actually value their customers, appreciate drivers that love their vehicle, and not only Do the Work, but stand behind it!

Took in a BMW 328 I with a whole laundry list of problems, Kathy was very helpful and gave me a…read morequote for all the work, most of the work has been completed. Very good quality cars running great.

recently serviced my car there, the staff was great and prices were great. Lon and John are 1st…read moreclass

Terrible place; guaranteed they totally low ball trade-ins and then add thousands of dollars to…read moreresale price...after having done NOTHING to the vehicle except wash it and vacuum it out and remove the floor mats and stack them in the trunk. Rude and snotty salesman...avoid this dealership at all cost. I don't care how you respond to this email Mr. Dealership Owner; you all are a lousy organization and hold true to the known character of a used car salesmen: the big league shyster...just trying to soak good people and Veterans out of as much money as possible. Shame on you all.

In the past two years Two years, I had great experience with the service department for warranty on…read moremy Jeep Wrangler. It was time for me to purchase a new jeep so I contacted Bruce Ryan, Sales Representative @ Vatland. ****Bruce Ryan is incredibly knowledgeable, very professional, and And I was treated like a VIP!!! I purchased My first Jeep from Vatland,, and my sixth Jeep in my life. I am definitely a JEEP lifetime customer. I couldn't be happier with my choice, and the service provided in purchasing this vehicle was outstanding!

I believe that the Vatland CDJR Management team In Vero Beach does NOT practice good business…read moreethics. I also believe that the customer is NOT a valued customer, especially after the paperwork is signed. Management will not try to work on any kind of solution when an issue or concern is brought up after any paperwork has been signed. Instead you will get a response from the management team like what was said to me, " tough crap you signed off on inspection of the vehicle, we are not going to do anything about it, we are not returning your downpayment, if you choose to go to court, you will lose, and you will have to pay court costs. And this was all said before even taking delivery of the vehicle at the dealership. The management team at Vatland also instills intimidation of retaliation with any of the good people working at the dealership with losing their jobs, if they were to speak up and side with the customer. And this is in fact what happened in my situation. On top of dealing with the awful and disrespectful management at Vatland CDJR dealership, I would NOT put much trust into their maintenance department either. They changed out a tire on the vehicle and for some reason did NOT reinstall the Tire Pressure Monitoring Sensor(TPMS). The vehicle did not recognize this until it reset/recalibrated about 20min down the road. When I called the dealership about this situation, I did not get one phone call back. I bought a used vehicle from this dealership, and I am hoping it will be a good one. Because at this point, who knows what else they know about this vehicle and are not telling me. My advice to anyone who wishes to purchase a vehicle from Vatland CDJR dealership; DO NOT sign any paperwork in advance and coming back another day to take delivery of the vehicle, look over the vehicle 4 times and have someone else with you doing the same thing. Management will try to point blame towards you for any damage on the vehicle, even though the salesman is with you the whole time. I am a one and done customer at Vatland CDJR Vero Beach Dealership

We felt like the 2026 Santa Fe hybrid Calligraphy was the best model for us. We are very different…read morein heights and have to have a vehicle that both of us are comfortable to drive and ride. Everybody was friendly, but could have been more helpful and informative. Front counter gathers all your personal information. We did not like this process because this happens before we could actually look around. We were greeted before we could get out of our vehicle. Pushy? The sale felt pressured and hurried for no need. No detailed information for our direct questions, even incorrect information being provided. Just get the deal done. We have never bought an extended warranty or maintenance plan before. We bought the Platinum highest priced plan. We didn't know Hyundai quit doing the free oil change? We knew we were being hustled and prepaying for maintenance at a higher rate and who wants to read or can fully understand the fine print. We felt ok because we wanted peace of mind for such a complicated vehicle. The best outcome is the vehicle will never need repairing. If the expensive computer modules, electronics, electric seats, etc. fail, hopefully they will be repaired with the maintenance plan we purchased.

They delivered to us a 2026 Palusades with side rails. We did not ask or was told auto was being…read moredelivered with them. The unvoice had a $865.00 charge. After driving the auto for a week we realized this was nor safe exiting the auto. My spouse being a Diabetic I called our sale guy. The inly solution was take thrm off pay $150.00 , they keep the rails. But the trim at bottom would be put back exposing holes. This isn't a customer friendly solution. We just paid almost $50,000, this is our 5th suv buying from Rt 60 Hyundai. This is the management Decision. Thus wb the last Hyundai we ever buy. I won't mention names but you know who you are. I may be contacting FL disability dept.

While helping my father in law with the purchase of a new vehicle, we visited several dealerships…read moreto test drive SUV's. Our final stop was Dyer Subaru. This should have been our first stop. We were quickly greeted by Collin and there was absolutely no pressure. The entire process was easy. From beginning to end, it took just over 2.5 hours to drive away with his new 2026 Outback. Great experience and make sure you stop by for a visit.

Service department misses the mark. You leave messages nobody ever calls back or they call back…read morethree or four days later. They have to keep the car and awfully long time when they do have it. It's a real chore and I've never had to go through this before with any other car

Bought 9 trucks and cars here. Very easy to deal with…read more Service dept is amazing too!!!

Great experience!! Sales person Shantill Steele was great! She was very patient and answered all my…read morequestions. Loved working with her and her team. I was able to do everything from home after test driving the car and requested some info and she provided everything. Prices are great and they were able to work with me with my situation. Definitely will be recommending them. Thanks guys!

Kevin was great but when I went to speak with the finance guy there, was totally shocked, they made…read moresign a buying agreement without me knowing then I was trying to get out of the negotiation but literally I had no choice, I will never go back there

One of the absolute worst experiences with a business ever!…read moreVery misleading in everything they do! I've been back multiple times to try to resolve things, and they make minimal effort to do so, to the point that the finance guy we worked with has missed appointments to talk to us. I would highly recommend purchasing elsewhere! I wish I had!

I can not comment on the dealership or other sales consultants but can only offer - if you go there…read moreask for only Colton Holmes. I found him to be flexible and fair, stood behind his word and always available both pre and post sale. Net net he took the anxiety out of buying a car

I hate this dealer with a passion. I took my Highlander to them to service and do an oil change. I…read moreleft the dealer on Thursday, did not use it on Friday, drove it to Port St. Lucie on Saturday. On Sunday my car stop while I was coming from church. I took it to a shop, who informed there was not a drop of oil in my transmission. The card leaked the entire oil which consequently broke my transmission. The dealer claimed they added oil and not responsible. All they wanted me to do was to buy a new one from them. They kept calling and harassing me into buying a new car until I blocked them. This is the shittiest dealer ever.

Without telling a whole story I'd be very careful when dealing with them. I went to buy a new car…read moreand trade in my old one and they gave me a ridiculously low offer on my car. I know that it was a lowball offer because I had two other appraisals on the vehicle. On top of that a number of the things that they listed that were wrong with my vehicle weee not valid As an example they said I needed new tires when the ones on the car are less than a year old and less than 7500 miles on them. Very disappointing that a local car dealer conducts business in this manner

I brought my CX-5 into this dealership for service. The service manager Ely Camacho was friendly,…read moreknowledgeable, and very helpful. The repair was going to take multiple days so they quickly provided a complementary loaner. I'll append this review once the service is completed but at this point, it was a great experience.