In addition to good dental care, Dr Patel and the staff are kind and helpful. They help to make…read morethe costs reasonable

Came here for a check-up and diagnosis of dental work from another dentist. Dr. Patel spent time…read morewith me and gave me a thorough analysis, a prognosis, and advice. I'm leaving town soon, but I would definitely make this a permanent stop for all things dental if staying in town.

For all the good things I can say about Team Dental, we often come here to vent. They are good at…read morewhat they do and I recommend the dentistry and doctor. I took umbrage with the business side of the practice for a consultation I had there for an obvious cavity that I wanted to be looked at. Their website said they do consultations so I called and went in. I sat down and the hygienist started to prep for a cleaning. I said no, I was there for a consultation only. They did one xray of the affected tooth, the dentist probed it and my mouth a bit, spending about seven minutes with me. The charge was $150. During the initial call for the appointment, the follow up call, and a call the morning of when they asked if I could come in earlier, there was never any mention of a consultation charge. I would have been far better off just getting a full cleaning and xrays for $250 or whatever it is and the 'consultation' would have been included. Of course, it's their right to charge whatever they want for whatever they do, but they should disclose on the website, or tell you on the phone "we may charge $150 for a brief consultation" for existing patients.

It's been a few months since we switched over to a new insurance plan, but it only occurred to me…read morelast week that my husband and I are due for our dentist visits. So, I called Team Dental to schedule appointments for my husband and me. I did not think there would be any available openings and was expecting to wait 1-2 months before seeing our new dentist. To my surprise, the office manager, Lauren was able to squeeze us in for a weekday evening slot. All my life, I've had to wait 20 minutes or longer in the waiting room before the dentist/dental assistant sees me. But NOT at Team Dental. The dentist/dental assistant/dental hygienist was ready to see me pretty much as soon as I arrived. All the staff at Team Dental are very friendly and professional. My first dentist visit was with Dr. Muhammad. Not only was he super thorough with my examination but he had THE BEST bedside manner of any dentist I've ever seen. After my examination, he explained to me the condition of my teeth and explained why I needed a deep cleaning. I started to freak out about how bad my teeth were, but he was very reassuring and took time to show me photos of worst-case scenario gum disease and that I was nowhere near that. All I had to do was get the deep cleaning and floss a lot more. Cynthia, the dental hygienist who did the deep cleaning for me was amazing too. I was nervous before the deep cleaning because I've never had one done before, but she properly numbed me so that I did not feel any pain. Then she deep cleaned the **** out of my teeth. Never have my teeth felt so good and so clean!!! Seeing the dentalcare I'm getting at Team Dental made me realize what good dentalcare is like. My previous dentists did the bare minimum and were never this thorough. Up to yesterday, I thought my teeth were fine, but they really weren't! Also, Team Dental understands the urgency of the health of your teeth. If you are experiencing pain and the longer care is delayed, the worse your condition will get. They will try to get you in as soon as possible, no matter how busy they are. It is really a great feeling to know the health of your teeth is in good hands with Team Dental.

Office is a smaller place which for me was good not bad…read moreDoctor Natalie is excellent her personality her experience showed immediately She took the time to explain all my options of care which was refreshing The last dentist i went to was dismissive and not informative Not Doctor Natalie she was kind direct but compassionate to the fullest Would highly recommend for a older adult that might be fearful of going to the dentist.

I went in with acute pain all over the right side of my face. They took an xray of just my bottom…read moreteeth. And immediately gave me a referral so I can see an endodontist. They're worse than my general doctor. They were lazy. If they would have taken an xray of my whole right top and bottom they would have found the problem. I don't recommend them. They don't show empathy. All they care about is money. If you're in excruciating pain, they'll give you a referral. I picked up laziness with the way the dentist acted when I asked her if she was going to leave me in pain. Never going back to this office or any of its affiliates. This was the problem, which they could have done. I had to leave work early because of the pain and walk-in into a beautiful office that cares and shows empathy. This was on my upper right on right side.

Extremely professional and modern office! The most up to date treatments and screenings. Great…read moreexperience! Highly recommend!

Solid experience overall. I don't have a great history with dental work, and anticipating even a…read morebasic cleaning causes anxiety. They were all very professional and kind and accommodated my needs without making me feel weird about it. I'm very glad I found this practice.

Finding a new dentist: never an easy task. I am SO grateful to Yelp for leading me to Blanc as it's…read morebeen truly an excellent experience top to bottom. I have now had one filling and three cleanings in my year and a half as a client and am grateful to have found Blanc for a number of reasons: 1) Flexibility with scheduling and the team here was even understanding when I arrived (I NEVER do this) 15 minutes late to a cleaning. 2) No nonsense "service" with just facts. No additional "selling" of things that has made me feel really scheezy at other dentist offices. 3) Tight knit and kind team that always makes me feel at ease. 4) FAST appointments. Even my filling took less than an hour. Overall the best experience I've ever had at a dentist and this team will have me as a patient for as long as I live in Philadelphia. Thanks so much, team!

I've had such a great experience here. They take a conservative, prevention-focused approach and…read moreactually monitor your dental health instead of jumping straight to drilling. I always feel informed, respected, and confident that they're recommending what's truly best for my teeth.

Love Dr. Koche! Never steers me wrong. Everything is painless and he makes sure that I'm…read morecomfortable. They will work with you on a payment plan for expensive dental procedures. I trust him completely!

Dr. Velez is the best dentist I've ever had. He is a kind, careful, and conscientious person,…read morealways professional and helpful, and has terrific staff as well! I no longer live in the city but I go to Sonrisa anyway -- totally worth the trip!

People who care about your dental health and take their time in caring for your teeth. Everyone is…read morefriendly and warm, and Dr. Velez is wonderful to work with. I was looking for a new dentist, and now I have one.

I originally came to Prestige Dental for a cleaning. During that visit, I learned I had a cavity…read morethat eventually required a root canal. While I was receiving treatment, Dr. Wu recommended Invisalign to help reduce crowding and lower the risk of future cavities. I explained to Dr. Wu that I knew very little about Invisalign. I told her the only thing I really knew about orthodontic treatment was that people who get braces typically need to wear a retainer afterward to maintain their results. I also told her that this was the exact reason I had never considered braces. I know myself, and I knew I would not consistently wear a retainer for the rest of my life. Based on that conversation, I was left with the understanding that Invisalign was different. I was told I would only have to wear the aligners for about six months, my teeth would be straight, and I would not have to wear a retainer afterward. I was also told there was a promotion where I could receive $1,000 off the original $5,000 treatment if I signed up. Months later, I returned to have my Invisalign attachments removed and to have my crown placed. When I arrived, Dr. Wu asked Lisa why I was there. Lisa responded that I was there for removal of the attachments, my crown, a cleaning, and retainers. I had only come for my crown and to have the attachments removed, so when retainers were mentioned, I was confused. I asked what she meant by retainers, and that was the first time I was told I would need to wear a retainer to maintain my Invisalign results. I immediately explained that this information had never been disclosed during my consultation and that it was the deciding factor in whether I would have agreed to treatment. Had I been told that maintaining Invisalign results required wearing a retainer, I never would have spent approximately $4,000 on Invisalign. Dr. Wu apologized that I felt misled but never acknowledged that this information should have been discussed during the consultation. When I asked whether she believed the need for a retainer should have been disclosed before I agreed to treatment, she avoided answering the question directly. Instead, she told me that some patients choose not to wear their retainers after Invisalign. I explained that this still did not answer my question because my concern was not whether someone could choose not to wear a retainer. My concern was that I was never given that information before making my decision. The conversation became even more frustrating when Dr. Wu told me that the real reason I did not want the retainer was because I did not want to pay my remaining balance. That was completely false. I told her she was putting words in my mouth. My concern was never the balance. My concern was that I never would have agreed to Invisalign had I been given complete and transparent information during the consultation. She also stated that I was the only patient who had ever said she had "conned" them. I explained that what other patients may or may not have experienced was not relevant to my concern. My concern was that she knew the only reason I would not get braces was because I did not want to wear a retainer afterward, yet she never disclosed that maintaining Invisalign results generally involves wearing one. At that point, Dr. Wu became visibly upset, began pacing, and before I could answer what I wanted to do, she instructed Lisa to collect my remaining balance and see how else she could help me. I told Lisa that I had no issue with having my attachments removed or getting my crown. My issue was with the information that was not disclosed before I agreed to treatment. I left because I felt my concerns were never addressed. Instead of answering my questions directly, I felt they were avoided or reframed. My experience was not about the quality of the dental work itself. It was about transparency, communication, and being able to make a truly informed decision before spending thousands of dollars on treatment.

I had a very disappointing experience due to poor care quality and lack of organization. The…read morefacility isn't well maintained. I initially went in for a cleaning, which was fine, but later had three fillings done--one of which fell out just 20 minutes after the appointment, and another about a month later. I also questioned the accuracy of the diagnosis, as the dentist strongly pushed to get very small cavities filled, and was also insistent that I remove my permanent retainer and start Invisalign--recommendations I hadn't received before. It all felt overly pushy and a bit off. When I went to a new density to get these fillings fixed, an actual dentist redid them, unlike the here when they were filled by her assistant. The staff wasn't particularly friendly, but they did refund my money, which I appreciated. Overall, it was an odd experience and I wouldn't recommend this office. If you have no other options, it might be acceptable for a basic cleaning, but I personally wouldn't return.

This is a long read, but very important info for ANYONE who is considering North East Dental as a…read moreviable place to go for dental work. I am still dealing with an utter mess after visiting Dr. Kinga's Allegheny office. I was very wary of the treatment plan Dr. Kinga outlined on my first visit. After x-rays and a technique she used to measure my gums, she said I would need a thorough (and definitely painful) gum scaling. That was my first appointment, and I was encouraged to make 2 more follow up appointments on the spot. On my next appointment, without even cleaning my teeth, she filled a cavity, and attempted to fix a small chip in my front tooth. If I had more life experience or know-how about basic dentistry, I would have known how unprofessional and below the board the place really is--but as it was, I trusted Dr. Kinga's expertise as best I could, even though I knew not doing a cleaning first seemed fishy. I then got a bill for the work done so far, over $600 for: -Xrays -1 fixed chip tooth -1 filling -The so-called gum measurement A WEEK LATER, the chip repair on my front tooth snapped directly off the tooth, taking more enamel with it. It was very painful, and caused me a great deal of anxiety and discomfort. I went directly back into the office to show Dr. Kinga my tooth. She said she could fix it for me, but by that time, I wanted nothing to do with them. Even without insurance, I am certain they were trying to bill me to their advantage only; jacking up prices is a dirty and dishonest thing to do. To make matters worse for them, I am now a patient at an extremely reputable Dental practice, where upon first seeing my teeth, they told me my gums were perfectly fine, and they suspected that suggesting scaling was an attempt by Dr. Kinga at over-treatment for the purpose of collecting more money. My new dentist also confirmed that it was extremely negligent and ridiculous that Dr. Kinga did not clean my teeth before performing her dental work. They were able to see dental adhesive/cement on my chipped tooth, and confirmed that the enamel had been extremely damaged by Dr. Kinga's botched work. I paid my new dentist to restore the tooth completely, which of course cost even more money. I have a bill for the remainder of the services that were performed at North East Dental that has been sent to collections, and I am working with them and a lawyer to resolve this issue. All I would like is the bill dropped, as on principle alone I refuse to pay someone who caused MORE damage to my teeth, but North East Dental has been extremely unprofessional whilst I try to resolve this issue with them. Dr. Kinga would not speak with me on the phone, instead instructing the receptionist, who was extremely rude, to tell me there is nothing they can do until Dr. Kinga "talks to her husband." I am able to continue with my lawyer even without their cooperation, but seeing as I made it clear that all I want is the bill dropped because of actual, recorded, painful damage to my teeth, you would think they would want to cooperate or even display a bare minimum amount of professionalism. They continue to deny any responsibility, parroting the phrase that they "did this work in good faith" and demand to be paid. Utterly ridiculous. I may be young, but I know I have rights as a patient, and I refuse to pay them a cent. I would recommend that you STAY AWAY from North East Dental. What a nightmare!

Dr. Kinga is very thorough and explains everything well. The entire staff is friendly and helpful…read more The office is up to date with current technology. The appointments usually run on time. My family and I have been coming here for about 20 years.

I tried calling their office this morning to schedule an appointment. The first two calls I got a…read morebusy tone, which I didn't think much of. Once I was able to get through I called twice and no one answered, on the second call I left a voicemail saying I wanted to schedule an appointment. My situation right now is urgent, so when I did not receive a call back I just scheduled an appointment with a different dental office. Well, Finkelsteins office just called me back, and when I politely said that I had already scheduled one somewhere else I heard a very RUDE "humf" on the other end and whoever it was just flat out hung up on me.. horrible, horrible way to treat someone. I hope you lose business from my review because you deserve to.

Dr. Finkelstein has come through again. I have searched for a good dentist that I could trust for…read moreso long. He continues to impress me with his calm, honest assessments. He always tries to make room in his schedule if I need something. Today I called in and left a message before he opened stating that I was having some pain. He called me back and squeezed me in today for a quick check-in. He offered to do a small procedure to help with the pain. He is calm, professional, and honest.