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    Versai Fine Linen

    4.0 (8 reviews)
    Closed 11:00 am - 6:00 pm

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    GEARYS Beverly Hills

    GEARYS Beverly Hills

    4.1
    (110 reviews)
    0.1 mi
    $$$$

    I discovered Gearys after a relative mentioned how wonderful the store was. I didn't know what to…read moreexpect but the store literally, has something for everyone. They have everything from jewelry, crystal, silverware, china, jewelry and watches. It is beautifully laid out and I had so much fun looking at all the Christmas decorations. If you want something for that special someone, Gearys has what you're looking for!

    I genuinely wanted to have a great experience with Gearys…read more The Beverly Hills store is beautiful, and I respect them as a long-standing Los Angeles establishment. I would much rather buy a Rolex locally through them than go through the grey market or keep searching elsewhere. I also understand that Rolex watches are limited, and I know no customer is owed a specific watch. My first real attempt to start the process was at the Gearys Rolex boutique in Century City after I moved near the area in early 2020. I spoke with an associate I remember as Steven, expressed interest in an Oyster Perpetual and/or Datejust, gave my name and phone number, and understood from him that the wait could be around two years. At the time, I thought: okay, two years is a long wait, but at least there is a path. It might not be today, but two years can go by quickly, and I was honestly happy just to be able to get on the list or into the process. After that, I never heard back from him. I texted him and later returned to Century City to follow up. I asked for Steven again, but was told he was not there. An associate named Joana was there and offered to help. I again expressed interest in the same general Rolex category. I did not think I needed to restart the whole process because I believed my information had already been taken and that I was already in whatever request or wait process had been described to me. Over the years, I came back in person a few more times. Each time, it felt like I was speaking with a different sales associate, and I never really received a clear status update, request confirmation, or follow-up path. It also did not always feel comfortable to keep asking, because I did not really understand how the process was supposed to work. In 2023, I returned to Century City and tried on another Oyster Perpetual. I still hoped I was building toward eventually being offered one or at least being considered. After that, I honestly started to feel like the Rolex path just was not going to happen for me. I did not really understand what I was supposed to do differently, and after years without real follow-up, I started to let the idea go. What made it difficult was not just that I did not receive a watch. If someone had communicated with me over time, even just to say there was no update or that the watch had not come in, I would have understood that very differently. It would have felt like closure. What felt hard was not knowing whether I was actually in the process at all. Then I read more Gearys reviews from customers describing great experiences: associates helping them, follow-up, updates, first Rolex purchases, available pieces, and people getting watches they were hoping for. I was happy for those customers, but that was the exact kind of experience I had hoped to have. Reading those reviews made me think maybe I still had a fair shot if I tried again the right way. On June 19, 2026, I visited the Gearys Rolex boutique on Rodeo with my girlfriend. We were looking for an Oyster Perpetual 36 or 41 for me, and an Oyster Perpetual 34 or 36 for her. She had recently finished her master's degree and had a birthday, so we were hoping to mark that moment with something meaningful. The store itself was beautiful, but I left feeling confused and honestly disappointed. I was told the watches were hard to get or not available, but I did not leave with a clear understanding of what the process was, where my old request stood, or how to be fairly considered going forward. Afterward, Maral, the sales associate who helped us, texted that she would "update the request," which I appreciated. Honestly, that was the clearest response I had received in over five years, and I appreciated it for that reason. But I still genuinely did not know what request was being updated, whether my prior Century City history was connected to it, or what the process was supposed to be. I am not a huge collector, a celebrity, or one of the store's biggest customers by any means. I am just a local customer who was hoping to get a fair chance to buy meaningful watches for myself or my girlfriend through an actual authorized local boutique. As a Black customer, it is hard not to wonder whether I was perceived differently or not seen as the same kind of serious customer. I sincerely hope that was not the case. But after trying through Gearys for years and still not understanding where I stand, it has been a disappointing experience. I still respect Gearys, and I still think the stores are beautiful. I just wish the process had felt clearer, warmer, and more inclusive.

    Photos
    Baccarat Eye II Collection
    Baccarat Eye II Collection
    L'Objet Fortuny and Prism collections
    L'Objet Fortuny and Prism collections
    GEARYS Beverly Hills storefront

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    GEARYS Beverly Hills storefront
    Crate & Barrel

    Crate & Barrel

    2.9
    (208 reviews)
    0.1 mi
    $$$

    I was looking for this sofa for my new home, and interior designer Geo was incredibly kind,…read morehelpful, and attentive throughout the whole process. He took the time to guide me and helped me make the right decision when choosing the sofa, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate his attitude and professionalism -- 10/10 experience. The delivery team was also very professional and respectful. They handled the move carefully and placed everything perfectly in my room. I'm very thankful to them as well. 10-10

    Worst experience at a furniture store possible. They lie about when things will be available to…read moremake a sale & the manager is the worst. He has a nasty attitude & will not help you if your life depended on it. Some ppl are just there for a check I guess and customer service no longer means anything to them. Rented a truck to pick up my delivery just to find out it isn't ready after driving all the way to their warehouse & they are acting like they told me it would be ready on a Thursday now like I don't know the difference between a Saturday & a Thursday. And they're still not understanding enough to help out so the a delivery date. Refund! Don't go here! Bad vibes

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    I've always wanted ceramic measuring spoons and cups and finally found some :) I love these!Great quality too!
    I've always wanted ceramic measuring spoons and cups and finally found some :) I love these!Great quality too!
    Pizza Oven
    Pizza Oven
    C&B staff broke this vase during delivery in my home. This vase my mom inheritaged me and C&B didnt pay or repair it... shame of you C&B

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    C&B staff broke this vase during delivery in my home. This vase my mom inheritaged me and C&B didnt pay or repair it... shame of you C&B
    Diptyque North Beverly

    Diptyque North Beverly

    4.2
    (59 reviews)
    0.1 mi
    $$$$

    Awesome service. Called an hour ahead and they put the…read moreperfume that I wanted a side. Asked bunch of questions and got all the answers. They have the best diptyque selection you can possibly find. The whole idea of service is in the details. Enjoyed my experience and almost bought more than I was planing to haha Definitely will be back! Thank you guys.

    I've been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst…read moreexperience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you're even there when you walk in. Instead of being welcoming or helpful, it feels like you're inconveniencing them by wanting to shop. What's especially uncomfortable is how closely they watch you while you're in the store, like you're about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question. I've even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that's missing, there's really no reason not to just buy elsewhere (department stores, online, or frankly the gray market). I get that this is Beverly Hills and a tourist-heavy area which isn't the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won't get elsewhere.

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    Diptyque North Beverly
    Diptyque North Beverly
    Diptyque North Beverly

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    Versai Fine Linen - homedecor - Updated June 2026

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