Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

Fair prices, quality products and an absolute pleasure to work with. This is a small family owned…read morebusiness that goes out of their way for their customers. Incredible customer service all around

After a bad experience with a big-box store, Hubbard was very easy to deal with. Family business,…read morenice folks, good and appropriate advice, showed up pretty much on time to measure and install, nice professional work. Highly recommended.

They were awesome, low pressure, answered questions when asked and when we made our offer in cash…read morethey discounted further. Great Job!

I agree with the first review of this store. Great prices, excellent service and they stand by…read moretheir products. We have 4 rugs from them and I am heading back there again this week to get some more.

My wife and I contracted Bradford to install a new tile floor. Their workers had nothing in common…read morewith the painting out who did marvelous work . If anyone is in the market for a new floor it might be best to patronize the superstores in Danvers. They always call and ask how the workers performed. Pam was our sales director and it didn't seem to be disturbed about the awful condition of our place. Stan is a direct representative of sorts and I had complained about tiles not installed properly. He agreed because in one section I felt I was walking on a trampoline. When I didn't hear from Stan for a few weeks , we returned to the Bradford store on Newbury street only to find out he didn't remember me. That was our last interaction with Bradford. My wife was very upset; she saved up thousands. We only wanted to make things easier for our daughter (trustee) to sell our place when we are no more. James Dennehy

There was no one in the store. No customers no workers. Walked around not impressed. headed for the…read moredoor and then a woman came out asking if we needed help.

Great service. Very accommodating! Would highly recommend. Great working with a local business!read more

I scored a great deal on a remnant to use as an area rug for under my kitchen table. They have a…read moregreat selection. I plan to return for my stairs/hallway runners.

This company is precisely what a local business should be. The customer service is first-rate, with…read morea great selection of high-quality rugs and carpeting. I recently bought a remnant and asked for a quick turnaround, and they were happy to do it! The team is very knowledgeable and helpful.

What a remarkable place to do business. The people who work here focus on the customer 100% and…read morebend over backwards to help in any way. Great advice and service beyond, beyond in terms of accommodating to meet/exceed a requested short timeline. A "make this your first choice" place to go for rugs!

We never knew how much we needed carpeted stairs until we had kids! The new house we moved into…read moretwists and is slippery for our toddlers. Rug depot carpeted both of our staircases almost immediately after we came in and picked out our carpet choice. The service was speedy and affordable. Also, rug depot is a family owned business. The staff here are caring, helpful and honest. Chris does the installations, his father helps with carpet selection and specifications for your location and his mother works on scheduling and coordination. Together, they run a great show and really take care of their customers. We love Chris. He really helped us find the best carpet for our home, tolerated our crazy toddlers running around in the store and in our home, our barking dog :) and also installed our carpets to perfection. He even drove back to the store and rescheduled our second installation because he wanted to make sure the job was done right. He even made two carpets for us out of the leftovers from the job free of charge! A big thank you to the Rug Depot owners. I wish every store was like yours. You guys are awesome. We will recommend you to everyone we know. I also included pictures of sample rugs we took at the store because the selections are great quality and beautifully handcrafted.

Amazing, friendly, knowledgable, quality rugs, Love this…read morestore 472 Amherst Street Nashua