Just ordered a Ducati Formula 73 from Moto Europa and couldn't be happier. Denis made the whole…read moreprocess smooth, straightforward, and actually enjoyable. No pressure, just great service and clear communication. If you're looking for a Ducati, ask for Denis. Top-notch experience.

I'm not a two wheeler, but I was next door in the Moto Museum…read morehttps://www.yelp.com/biz/the-moto-museum-saint-louis?hrid=A27UaJqyrlx-ue8xWgvmpA and popped over here. Lots of inventory for sale here including Vespa scooters and Ducati motorcycles. Some of it marked "sold" and much of it still available. I had no idea that scooters went for just a couple thousand dollars and some really nice motorcycles for under ten thousand. Interesting! Walls of accessories for sale including helmets, jackets, gloves and all sorts of protective equipment for the safe rider. Logo tshirts such as well. I'm now sorely tempted to add a hitch mount on the back of my RV for a Vespa scooter. [Review 14444 overall, 1770 of 2020, number 78 in Missouri.]

Amazing communication with me as a customer and very good at what they do. This shop also has great…read moreprices for their hourly labor.

Came from out of town needed some assistance , guy from shop was ready willing to help.. nice shop…read more, nice guy

Been with Docs for 26 years! Gateway, in the day was great as well. Not StL. HD. The work order…read moreestimate was a joke as far as being nickeled and dimed. Bordering on disrespectful to a longtime customer. Expected fair not free. Different culture for sure. I'm taking my business elsewhere. Too bad for them as I was sincerely thinking about a trade in for a newer bike. Not there. Wow, their loss.

Found a Harley I was interested in at there dealership. Shaun Was very upfront and honest about any…read moreand every question I had. Long story short I drove 8 hours to sign the paperwork. Shaun personally delivered my bike to my door step 8 hours away! Customer service is top notch. Would recommend anybody looking to go to Gateway!

Great people at the dealership. AJ helped us with unloading my bikes after a long distance move.read more

Even though there is Suzuki Dealer and offer repairs and maintenance, they don't wanna work on…read moreolder models. It was just a flat out no. Not cool.

Absolutely awful human beings, They put the wrong air conditioner in my car it worked and it ran…read moreuntil it shredded the bell tough 8 months later causing $1400 worth of damage. I called them and told them they refused to pay me back they wanted to do work for free instead and the owner the front desk woman gaslighted me by blaming me I'm not sure how that was gonna work out in her head. Took them to court I won hands down but of course he had to keep dragging it out so he can wait to pay me. That man had since February of 2023 the judge gave him 2 months to pay me and he still won't. Besides the fact that they're ignoring me not acknowledging any of the communications. What a terrible business.

Great friendly fast service have been going to them for years local and fairly pricedread more

Went in for a tune up and a wierd noise, with acceleration. They were very knowledgeable of the…read moreissue and the bike seems vto drive a bit faster. The service was done sooner than expected too.

I wanted to support a local, family-owned business, but unfortunately my experience was very…read moredisappointing. I brought my brand-new NIU KQi 200F to Tony after hitting a pothole that damaged the rear tire. I paid $125 for the repair, with no mention of diagnostic costs etc., just labor and the wheel. The replacement tire that was installed by SCS turned out to be warped, forcing me to make another trip back because the scooter was unsafe to ride. Tony acknowledged the tire was defective and replaced it. After that second repair, my scooter displayed Error 12 for the first time while at the shop. They called me to come in and check it out, and basically, they caused the error code when replacing the warped tire they gave me initially. They then told me they could fix it but it would cost me another $100 (discounted from $150 apparently) and another 3+ days of me not having my scooter (it had been at the shop now for 6 out of 7 days). I said I'd like to just get my scooter back and a full refund, even telling them to take the new tire that they placed on it back as a gesture of good will. While they were trying to determine what was wrong with my scooter, they were also suggesting possibly purchasing another scooter from the shop. From my perspective, that was frustrating to hear while I was standing there with a new scooter that still wasn't working and whose problem remained unresolved. When I asked for a refund, Abby and Tony offered only $40 back out of the $125 I paid, explaining that they were keeping the rest for labor and diagnostics. They also ended up keeping the new tire that they had put on and still didn't budge. I understand that labor has value, but I don't believe customers should bear nearly the full cost when the original repair included a defective replacement tire that required another visit and the scooter ultimately left with unresolved issues. I wasn't looking for anything unreasonable. I simply wanted a fair resolution. I left feeling that customer service and accountability fell VERY short. I'm now out $80 with a scooter that doesn't work and has 2 problems instead of just 1. I feel like I got scammed.

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing