Great customer service! Will come back and buy more items. Roger was great to work with!read more

Do not go there, they do the bait and switch game. Say the cheaper rifle is not available, up…read moresale, then next day or 2 the cheaper rifle happens to be available now, right, LOL, no integrity. Then had the nerve to lie and say NV state law "Guns are not returnable." Bought it from them less than 12 hours prior, DO NOT TRUST!!!!!

Superior customer service. Their knowledge, their willingness to share that knowledge, and their…read morewillingness to find answers to unusual but specific questions is amazing! Their prices are very reasonable. Their on-hand stock is impressive, and, if they don't have, they're willing to find. Highly recommend.

Every day is a good day, regardless of temperature, rain or snow, and we got all of those and cold,…read moreto enjoy shooting a match all to benefit our neighbors in need. To coordinate a shoot is a very daunting task, it takes a lot of people's efforts to make it a success. First we need a facility to hold such a match, well Illumined Arms donated their fantastic facility for shooters to compete and the assistance of their staff to insure the facility is available for holding the event , then all the sponsors to advertise and staff, Battleborn group, Vet Mech Arms and the Lyon County Sheriff's department staff to run and insure this event went smoothly. We also had a late sponsor by Anderson renewal windows to support such a worthy cause. All this for supporting our neighbors in need of support with our donations. This was a turkey shoot after all, so turkey's were of course the prize to the top shooters. From what I observed, everyone left with smiles on their faces, satisfied knowing we were doing this for a very worthy cause and we all participated in a safe event.

They had what I wanted at a fair price. I had lots of questions and the team answered everyone. I…read morewas impressed how they worked as a team. No BS - straight answers. I'll definitely be back for more

Only been here once didn't do to much but the customer service was good and the gentleman knew what…read moreI wanted and the price was reasonable

I ordered two firearms online months apart. Great selection and both times the firearms were at…read morethe store in about a week. Went down to the store & filled out the required paperwork and was called the next day to pick up my purchases. No hassle friendly service. Go to their online store they have a huge selection of firearms at some of the best prices around and from literally a hundred different manufacturers.

They have unique guns that none of the big box stores carry. I found what I wanted on their website…read moreand came in to do the paperwork. I got a way better deal than most places without having to resort to auction sites. No pressure, easy to talk to, and very knowledgeable. Much to my Wife's dismay, I will be coming back here.

The attached picture is the end result from the CCW / Pistol I class at Nevada Firearms Academy,…read moretaught by Scott Catron on 4/18/2026.. It was such a fun day in the classroom and at the range. I enjoyed the whole day while learning about consealed weapons' law and I improved my shooting skill. Thank you Scott and the NFA's team for making that day fun and safe for us. Jerry

Just a few days ago I went out on the range with a friend of mine and despite the cold I thoroughly…read moreenjoyed it. Man I wish they had some space heaters hanging overhead in their outdoor ranges. My hands! LOL The service is straight forward. From stopping in, signing a waiver, picking up some rental items like ear or eye protection--it's all tremendously affordable and under $20. This alone offers a tremendous value. In terms of a selection per se, you can sign up for a membership which ranges from $30-$40 a month depending on the plan or you can go for a single day visit. Adults about $15. From there it's all about the training. From as little as 3 yards to as much as 2000, go for it. Pistols, shotguns, ARs, bring it. They also have some firearms you can rent while you're there at an affordable price (but there's a range fee required when using their firearms). It's a bit of a journey out to head out to Pyramid Way where they're located, but you should consider the journey and training there if you're serious about firearm training and understanding these tools in a wonderful outdoor setting that puts you in the mentality of growing your skill and proficiency. Shout out to Dean who was our Range Safety Officer that day. He was courteous, professional and that's what you want when working with firearms. Check them out!

Great Gunsmiths. They do quality work with a workmanship…read moreguarantee, I would highly recommend!

Total Morons! I…read morecalled to ask about a simple job. Changing flash suppressors. The guy that answered the phone was a rude idiot. Oh, no time to talk... I have a customer in front of me. Idiot! The rule of sales is the customer in front of you is going nowhere, the guy on the phone has the priority. Second; He would not let me watch them work on my weapon, What? My life may depend on it! Oh, we have a secret room in the back? What? He would not even tell me what method he would use. "Oh, we have many". What? I'll do it my self. Buy the tool and sell it back on eBay. Avoid this place on novices. Just bought the tool on eBay, and I'll resell it when I am done.

You guys really are the best sporting goods store in the Reno area. Customer service has always…read morebeen outstanding. You have a great selection of everything. Good quality stuff with name brand familiarity. I appreciate your selection of firearms and holsters and fishing equipment. May your success continue...

This place has been around forever, probably one of the oldest businesses on Kietzke, I have…read moreshopped here for both fishing tackle and firearms accessories and the shop is always well staffed and the salespeople know their stuff. If you want advice from hunters and fishermen who actually have lots of experience doing both in Northern Nevada, this is where you go. My only complaint is the prices, which are going to be more than just about anywhere else in town but I suppose that is how you keep the shop well staffed with knowledgeable people, but still puts it in the "if I can't find it anywhere else, I bet I can find it here" category. And the parking can be a headache when it is busy.

Did some more business with Mike recently... he now can get some things from PSA at an extra…read morediscount and he still has all his other distributor connections, so I have found I can usually get the best price from him, which is great because I like to buy local. I just call him first or send him an email with what I am interested in and he gets back to me with a quote. Main reason I do business with him though is that he is a first rate human being and all around good guy. He is a fellow veteran. He goes out of his way to help on everything I have asked for help on. I recommend him whole-heartedly, he is one of the best businesses I have ever worked with.

Mike was great to deal with, and he has a great inventory of guns for the first-time buyer, hunting…read moreenthusiast, or anyone looking for several options for a good carry gun. Since the business is a home-based FFL it's a little bit out of the way from Reno, but the process of buying a gun was simple and straightforward and worth the drive. Mike even went to the trouble of meeting me in town to finish a sale since we had to wait until the next day for a NICS background check. If you ever have any questions or want to check out some firearms, I would strongly recommend using Big Valley for your purchases. Helping out your local small business is always a much better option than going to big box stores like Cabela's or Sportsman's, and Mike does a pretty darn good job at matching even some of the best prices out there. You can often catch him at the local gun shows as well if you're ever curious about what he has available without having to drive to him. Keep an eye out for Big Valley any time you're thinking about buying a firearms. Thanks, Mike!