I will be so sad when the vet retires this year. This clinic is the absolute best. My oldest dog…read morehas had so many health issues over the last year and this clinic has been phenomenal. I've been going here a long time but this last year has just been brutal. Every two months. Elderly dogs just need more care. That being said, I think they stopped taking new clients in January due to him planning to retire. FYI.

Dr. Graham, his wife, and the vet tech are wonderful, compassionate, and very knowledgeable. The…read moreclinic is not much to look at, but it is clean and the excellent care provided my pets have given me peace and comfort for more than 25 years. You can go to a fancy, new expensive place if you want something that looks nice--of course you will pay more. If you want superior care from great people at a great price, choose Rufe Snow Animal Clinic. They do have limited schedule availability so that would be only consideration for those seeking a vet.

We have been going here for 10 years. They always exceed our expectations. On our most recent…read morevisit, routine shots, etc. we forgot to tell them about our dog's terrible ear infection. They didn't blink an eye. they said they would take care of his ear infection in addition to giving him his routine shots. Dr. Kelsi was there and they took care of the ear infection and his routine shots. They did not make us come back for the ear infection . They are the best of the best of the best. We recommend them to everyone!!

It's unfortunate because I did like this place, the staff was friendly enough and it was close to…read moremy house but guys.... I am 4 months into a UTI issue with one of my dogs and they cannot give me a solution that works, we've tried 3 different kinds of antibiotics and I have made the infection impossible to treat now. The correct approach looking back was to do a full urinalysis and know exactly the type of bacteria so we could target it correctly out of the gate. They didn't suggest that until we had 2 full failed rounds and then when we did the test their lab left the urine out too long and got inconclusive results. Nonetheless, I continued on with round 3 of antibiotics, finished it last week and the dog is peeing in the house again today. Taking him to another vet now and looking back this process just makes me furious. I've spent close to 10k on visits, medicine, new food, supplies for my house and I had to get new floors... all without even having a solution. People should know about my experience and I hope no one else has one similar.

called to make new appointment for new adapted pet. I asked for first appointment after lunch. was…read moretold they don't close for lunch. I took the 12:30 appointment slot. showed up at least 10 minutes earlier. while waiting, staff started leaving for lunch and the doctors lunch showed up via DoorDash. guess what, I wasn't seen until after lunch at 1:00. once in the room, the technician wanted to start giving prices for services before the doctor even saw my pet. never again, even if it's free! Update: I can assure you, that the Doctor I was scheduled to see, was indeed having lunch while I sat in the waiting/exam room.

The vets that treated my pet were young and inexperienced. They completely misdiagnosed my pet and…read moreput him on medication that caused him to become extremely sick. They ran thousands of dollars worth of tests with no real answers. Do not come here with sick pets!!

After waiting an hour for the vet, the tech told me the vet said to go to an ER. No one had ever…read morelooked at the cat even to take a temperature. I found Mid cities Hospital who treated her immediately as needed.

my bearded dragon died today , I made her appointment with her original vet today at 4:30 because…read moreshe wasn't getting better! I will never use banfield hospital again! The antibiotics didn't do a damn thing to help her!!.

Chad helped with me with an extenuating circumstance. he was very nice and professional about it…read more highly recommend

After making one of my cats sick and almost didn't recover from surgery - they want to double…read morecharge me because I didn't bring my dog in on time. I'm not paying another $50 for a deposit. This place is a scam. I advise you to go somewhere else.

So happy with this Dr and her staff ! After 20 years of living here I am back where I started!read more

I thought I had found the Vet Clinic for my 4 year old dog. My first few visits were awesome…read more Doctor and her staff were really good and informative. She diagnosed and a treatment plan was to give him a series of Adequan shots. I paid for 8 injections up front and then during this series of injections, there was a billing discrepancy. All over a the number of shots my dog received. I'm talking about one $67.35 shot! On my second to last time there, I went through it with the nice young ladies up front and thought we had it straitened out. Then, my next visit, the discrepancy came up again. They gave me a print out summary and it was all jacked up. Showing 2 shots given at one appointment, not showing another appointment and on and on. Then, the "Manger" (Hunter), came out with attitude (as he had in previous visits too). I feel like he went out of his way to make sure it was my mistake, not his (or the clinics), and have me corrected. I was upset and I asked them to refund me for the number of shots they believe I was owed. They refunded me for one less shot than I believe I had paid for. Then, they had the nerve to send me a certified letter saying they didn't want to do business with me!! LOL! As a customer/ patient, I think his persistence in saying I'm wrong and he's right about the billing is ridiculous! I'm the customer (it's not about the stupid $67). What's a shame is, it's not about the clinic and the majority of the staff, it's about one over zealous employee.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

Do NOT bring your pet here. We brought my 15 year old childhood dog here for vomiting and not…read moreeating, which is very unlike her. They took a X-ray and said there was fluid in her abdomen which could be from all the water she was drinking. There was also something in her intestines that could've been a blockage or just food. They said there could be a small blockage, but let it go with sub q fluids. They said they could keep her there for the night, but they didn't seem that concerned about it. We took her to our normal vet the next day and we had to put her down. It was a blockage and she ended up having aspiration pneumonia and she might've been going into heart failure. I'll say it again- DO NOT TAKE YOUR PET HERE!!!

Great service! Dr Shook was amazing and really helped our shih tzu! The vet tech was fantastic-…read moreplayed with our sweet baby to reduce anxiety. Thank you for the expert care for our fur baby.

Just switched to this vet from one I had visited for the past few years. Clean, organized and…read morecaring providers.