Very Expensive and good at talking you into more and more tests, but still cannot diagnose the…read moreproblem. Just in it for the money, not your pet. I will be finding a new vet. I highly recommend not going here.

This place and the staff has always been so amazing to us! They cared for my Nevaeh up until the…read moreend. They are so caring and great. I highly recommend them. If I ever get another dog or cat one day, I will go to them. No matter what. Thank you Dr. Gretchen and everybody else there for being the best for over two years!

Have taken my animals to them for years. Doctors listen and are very attentive. Extremely happy…read morewith every visit I have had.

Thank you for the kind sympathy card the team sent for Zoey. It was very much appreciated and I…read morewill absolutely be planting the flowers in Zoey's memory. You have treated Zoey for many years and have always treated her like the sweet angel she was. Thank you to any of the team members that have worked with Zoey in the past. I wanted to say a special Thank you to Anna. I was having a hard time with the whole situation and I really didn't want to leave Zoey until I knew she was ok. I knew that wasn't really possible but Anna's kind words and sweet interaction with Zoey made me feel better about leaving her. I felt she was safe with Anna and she would take care of Zoey the best she could. I could tell she truly cared about about my baby girl and I appreciated it so much!

They saved my cat's life…read more When my cat was in critical condition, they acted quickly, focused on what actually needed to be done, and didn't try to sell me thousands of dollars' worth of unnecessary tests or procedures. Within about an hour, she had been treated, safely recovered from anesthesia, and was ready to come home. That wasn't just a temporary fix either. She went on to live with me for years afterward, and I will always be grateful for what they did. I know there are negative reviews here, but my experience has been the complete opposite. Veterinary medicine involves triage, emergencies, and difficult situations that not everyone sees behind the scenes. When it truly mattered, this team delivered. The doctor is outstanding, and the staff have always treated us with professionalism and compassion. After my experience, I wouldn't trust another veterinarian within 100 miles with my animals. If you're looking for a veterinary team that puts your pet first when it really counts, this is the place I'd recommend.

Cant be bothered to answer the phone 15 mins till close, rude …read more.. I have a very serious issue an one to take the call so 0 stars if I could but I guess 1 will have suffice

I have taken my pets to Dr.Grappin for many years. She is kind, dedicated, knowledgeable and…read morecompassionate.

7 years ago, I adopted a stray kitten and brought her in for vaccinations and spay. I had no idea…read morewhat you're supposed to do with a cat. After the first visit, I was surprised at how low the cost was; about 50% less than anticipated. Also a little surprised that my follow-up visit was not for the spay. How many visits was this going to take? At my follow-up, I got asked (again) if the kitten was an indoor cat, an indoor/outdoor, or an outdoor. Little did I know, she invented an extra category to make it easier for me to admit my cat dwells in the dangerous outdoors. But I said mostly indoor, maybe indoor/outdoor because I'm still letting her go outside for a few minutes once and awhile (never anymore). I clearly remember saying, "Definitely not outdoor." She then recommends a Feline Leukemia test. Not the vaccine. The test. I asked why. To see if she has is positive; if not, then we vaccinate. I ask if it's curable. She says it is not. I refuse the test because it makes no sense to know if she will die, but indicate they can go ahead and vaccinate her. She says it will save me money to test her first, since the vaccine is required every year. Little did I know the vaccine is completely unnecessary for "mostly" indoor cats, confers lifelong immunity, and adult cats have a natural immunity to the disease. Little did I know, almost no one with even an outdoor-only cat should be vaccinating their cat yearly for leukemia and that it was purely a money grab. So I very skeptically consent to the "expert" recommendation; but clearly, I did not give informed consent and my initial refusal was swatted away with misinformation. I was also billed for an unnecessary lab test that was free as part of my initial exam; that even knowing nothing about medical care, I would have declined as excessive to repeat on the follow-up. I get the bill at end, which is about triple what I had anticipated. When I eventually bring in my kitten for her spay, the vet wants to know if I'd also like to declaw. It will save me money to do it now, since I won't have to pay for the other surgery costs twice. Little did I know, declawing is banned in Europe for being inhumane, and most vets in the United States would never suggest such a procedure completely out of the blue because of its controversial status. I declined. The bill was about 20% higher than anticipated. I brought in my cat for its final visit to get the leukemia shot. I was highly skeptical at this point, mostly because of the billing. I called ahead of time to find out the billing details. I suspect I might be hit with an examination fee, and some other hidden nonsense. I was prepared to fight and refuse to pay anything I was not expressly told about. My bill was exactly as anticipated. By this point, I knew something wasn't right. The billing was out of whack with expectations, and I was constantly being pressured to super-size my medical procedures. So, I started reading. The next thing I had done was at a different vet. And now I don't trust the medical opinion of any vets, which probably isn't fair to most vets, but is the case nonetheless. I now have to be a damned vet and then pay someone with a state license to carry out my own medical judgments, just to prevent being conned. Shouldn't I be the one with the license, if that's the case? As far as I'm concerned, Dr. Grappin still owes me the cost of a two lab tests and vaccine. I've never formally complained because this scenario is probably not that unusual, but maybe one day I will. 7 years later, I'm still angry. My relatives have been going to that same location, previously owned by someone else, for at least 25 years. I've been pretty adamant that they switch. By law, cats don't require any vaccinations in Michigan. Vet offices should not be high-pressure sales offices to push unnecessary vaccines and lab tests.

Love love love this Vet Clinic. They really care about the animals. The prices are very reasonable…read moreas well. Dr. Kline and his staff are always very welcoming and seem genuinely happy to see their customers and clients. We recently had to put one of our beloved dogs to sleep and there is no better facility than Erwin's Vet Clinic to help with this transition. Dr. Joe and Barb are so compassionate and caring. As painful as losing a pet is, it was so much better being at a facility that genuinely feels your pain. The passing of my sweet Daisy was as peaceful as possible and I am so thankful for that. Highly recommended for all your animals.

We brought our cat in for an infection and the vet misdiagnosed our 7 year old cat with diabetes…read morefrom a urinalysis, told us it would be $2,000 to regulate his blood sugar & $400 a week for insulin (it's not even that expensive for a human!) & we should just put him to sleep. He wouldn't give us the option of a second test to be sure even though he showed no other secondary symptoms - the only option was to put him down. We took the cat to a different vet that did a blood test and found that he had a UTI and NO diabetes. If we would have listened to Dr. Kline's advice, our cat would be dead right now for no reason whatsoever.

Sharon and her team are absolutely amazing--knowledgeable, caring, and truly passionate about every…read moredog that walks through their doors. Whether you're tackling basic obedience or diving into more advanced training, this place makes the whole experience fun and rewarding. The owner is right there with you during class, offering constant encouragement and clear guidance. She even sticks around afterward to answer questions and make sure you feel confident practicing at home. The training is outstanding, and the day camp and grooming services blow every other place I've tried out of the water. There's a reason this spot is consistently rated the best--it genuinely is.

I didn't care for how it was So open. The kennels for boarding were out in the same room as the…read moretraining area checkout and purchasing items are all in one Big Room

Dr. Miller is one of the best small animal vets I've met in a long time. He is extremely…read moreknowledgeable, always listens to my concerns but isn't an alarmist, doesn't price gouge, easy to schedule appointments, and most importantly easy to talk to. We have had both of our corso's ears done here and they have been textbook. This office has been nothing short of accommodating when I've had something come up that should be seen sooner than later and always make arrangements for my animals. I cannot recommend this practice enough

DO NOT take your dog to get their ears cropped here I repeat do not take your dogs to get their…read moreears cropped here, he is absolutely terrible he messed up my puppies ears and then didn't want to call me back for almost a month I had to blow his phone up to get a response and he did nothing for us. I had to take my puppy to a different vet to have his ears fixed, which cost me more money and he didnt care to do anything for us at all, if you want your puppies ears to turn out great or need them fixed after this guy mutilates your puppy's ears go see "Five Points Animal Hospital in Albion Michigan" they are the only reason why my puppy actually had a good turnout and it took a lots of work to fix what this guy did. Please don't this guy ruin your puppy.

Brenda is amazing! Our girl Torie loves her and always come home sassy pawed and spunky! Brenda…read moretakes great care of our baby!