This vet is the best in the area in my opinion! All of the staff have been lovely and attentive. My…read moredog had been seeing Dr. Beyer for some years now and she has always been outstanding. I unfortunately had to lay my dog to rest recently, and they went above and beyond to make sure I was comfortable (and even sent us flowers!!). I cannot thank them enough for how well they've taken care of her. Yes they are on the pricey side, but you get what you're paying for 100%.

I like one of the vets very much. I do think that they push some things that are not necessary but…read morethey treat animals well and do good work. They are pricey and they say they are an emergency clinic- which really means they will take new patients on in emergency but they don't have all of the equipment or a 24 hour care staff- so it worked in my situation and I have stayed with them. However they now have a pharmacy so even if you can order the identical medication or flea and tick treatment online they won't give you an Rx you need to use them. They also don't let you hold pets when you know that they will be calmer with you and exams and vaccines will go more smoothly. They are very nice. Make sure if your pet needs a procedure or operation that the vet sends an estimate because I was given a price and walked in the morning of the procedure to learn it was going to be close to $500 more. So if they are convenient they are competent and pleasant but pricey and I don't think that they should insist on using their pharmacy especially for flea and tick medicine that can be found cheaper at multiple online sites and is prepackaged by the company and other very common pet meds. And some pets are calmer and behaved when the owner helps. So if you're looking at quality of care it's good and they are nice.

My cat felt safe. The staff and vet were incredibly compassionate towards my cat. They were…read moreprofessional, knowledgeable insightful. This will be our cats to go to from here on out. The price was more than reasonable. I was hesitant at first , again worth the time drive. I respect the business and their price . Looking forward for my cats next visit soon! Thank you so very much for all of information and kindly answering our questions. Rosa & Lucy( cat)

Don't go if you are a racial minority. Not well received…read more While Dr. Nesbitt and the tech that took care of my cat appeared to be knowledgeable, during my first and last visit, the same tech accused me of stealing services/attempting to leave without paying. When I asked if I misunderstood the accusation, the response from the front desk was that people do steal and the accusation of potential theft was not because of my race (I am a black woman). I never brought up my race, and previously I did not linked my race to the accusation. I was hoping to speak to leadership about how the situation was handled, but they were too busy to address the issue initially, and offered to call me. They could have called/contacted me if I had actually left without paying as they had all of my contact information. I finally spoke to Dr. Nesbitt once her employee yelled at me, stating that I could just leave and somewhere else (of course I had already paid). Not the best way to start my Friday. But I will find another vet and I suggest you do the same. I spoke with them and this post because people have to do better with their unconscious bias. It steals the joy out of people's day and chips away at humanity, kindness, and the happiness that human interactions can bring. Especially with pet lovers.

Boarded my cat there for a few days and he got excellent care at a competitive price…read more Friendly staff with available vets if needed.

I rarely leave negative reviews, but after today's experience, I feel compelled to share it…read more We drove approximately 30 minutes on a very hot Saturday afternoon for our dog's routine wellness visit and vaccinations. Unfortunately, we arrived 12 minutes late for our 1:00 PM appointment. When we checked in, there were no pet patients waiting in the lobby. The front desk employee informed us that she needed to ask the veterinarian if we could still be seen. She returned a few minutes later and told us that because we were 12 minutes late, our pet would not be seen. I politely asked if I could speak directly with the veterinarian, but I was told that the doctor was unavailable because she was with another patient. Ironically, the veterinarian was already running behind schedule and was seeing another patient during the time our appointment had been scheduled. Yet despite the office itself running late, there was absolutely no flexibility when it came to a client who was only 12 minutes behind. What was even more disappointing was the attitude of the front desk staff. When I explained that if our pet could not be seen, we would transfer her care to another veterinary practice, the response was simply, "OK, no problem," delivered with complete indifference. There was no attempt to apologize, offer another solution, or show any concern about losing a client. As a physician who has owned and operated multiple medical offices for more than 20 years, I understand the importance of keeping a schedule. However, I also understand that healthcare--whether for people or pets--requires compassion, common sense, and professionalism. We have patients who drive long distances to see us, and if someone is 10 or 15 minutes late, we do everything we reasonably can to accommodate them rather than turning them away. That's how long-term relationships are built. This experience felt less like a healthcare practice and more like a business enforcing rules without any regard for customer service or empathy. It left us feeling completely unvalued. For the owner or practice partners, if you happen to read this review, our pet's name is **Ziba**, and the appointment was scheduled for **Saturday, July 11, at 1:00 PM**. I hope you will look into what happened because I suspect this interaction does not reflect the standard of care you would want your practice to be known for. Unfortunately, we will not be returning. We were prepared to spend several hundred dollars on our pet's wellness care and vaccinations, but we will gladly take our business to another veterinary practice in the community that values its clients and treats them with kindness and respect. I think this version will have a much stronger impact because it focuses on the facts, avoids personal attacks or speculation about the veterinarian's motives or employment status, and clearly explains why the experience was disappointing. That makes it more credible to readers and more useful to the practice owner if they choose to investigate.

Front desk lady was very nice and overall the stall was decently nice however there's one lady…read morewho's too rough with the dogs for absolutely no reason They worked pretty fast compared to other emergency vets Great for emergencies but would not be my go to every day vet

My cat, Claude Monet, has an infection in his face. I called around and finally decided on Thrive…read more They were wonderful! They took their time with him and told me treatment options and were very understanding when I turned down the MRI. Considering it was Sunday evening, the price was very reasonable. The people who work there were warm and patient with me

We've had the pleasure to interact with many members of the staff, but our main doctor is Dr…read more Gibbons. She is warm, informative, patient, and completely nonjudgmental. The other doctor we've seen once before in an emergency was a young man with red hair (sorry, I don't remember your name!). He was also outstanding and so calming while we were freaked out by our cat's condition. Years ago when one of our cats died, they sent us a handwritten card expressing sorrow for our loss. They are just wonderful people. All of the techs are so lovely as well and careful with our cats, and it's cute to hear them fawning over the animals. 10 out of 10.

I have been taking my dogs to Dunloggin veterinary practice for many years. The professional,…read morecompassionate, and supportive veterinarians are just wonderful! The time spent to explain any medication, routine matters, examination finding(s) and surgery has always been clear, respectful and so very helpful when considering the options for treatment or preventive care. The medical care that my different dogs (Groenendael, Sheltie and Shiloh Shepherds) received over the years has been been exemplary. When my dogs have passed, the compassion and empathy has been so genuine and kind. I wholeheartedly recommend Dunloggin Veterinary Hospital to anyone who is seeking veterinarians and staff who are true professionals who care.

"You're fired". This is what the vet said to me before she hung up on for the second time. I'm not…read moresure what Donald Trumps tag line has to do with the fact she canceled my appointment TWENTY minutes before it's scheduled time. The secretary called me as I was fighting traffic with an upset dog in the back seat and said the vet wanted to reschedule my appointment because "I was nervous and the vet would be out of town all weekend and I wouldn't be able to ask questions". First the appointment was for Tuesday so by Wednesday night we would know if anything major happened. Second why did they think I was nervous and am I the first client to ever be nervous. The one time I tried to ask her questions she never answered so I wouldn't be able to get a hold of her even if I wanted to. They claim I was nervous because I rescheduled once and emailed them some questions. I don't think emailing once with questions equals being nervous or even if it does is there a need to change my appointment at the last possible minute. They knew I was coming in for over a month. When I rescheduled I gave them two days notice. Not twenty minutes. And if I am nervous and the vet will be away shouldn't it be up to me to determine if I want her to be around for questions three days after surgery. I called to ask about this and it took all day for the vet to respond and when she did she came out swinging. She must have been having a bad day and I got the full force of it. She gave me a completely different reason than the secretary who called me. And got so mad at me about this. I can't know what is going on at your business. I only know what the secretary called and told me. She wouldn't apologize or help clarify the reasoning and instead said to me "why do you care?" I care because I took off work. Had to prepare my dog for surgery. Had to fight traffic. All to get a call and have to turn around and go home. A professional respected vet would never hang up on anyone. Especially not twice. I didn't yell I didn't call her any names yet she wouldn't not even try to explain herself to me. If this is how she expresses her anger to a human with a question I can only imagine what she is doing to the pets on her table. And her anger is making my dog suffer because now we have to find another vet. And she clearly didn't care about my pet to call and reschedule twenty minutes before our appointment. If I had done that to them oh they would be livid.

My one year old cat has a bulla osteotomy which is a procedure in which the middle ear is…read moresurgically opened to remove infected tissue, polyps, tumors or foreign bodies. He had been going back and fourth to the vet for over a year with constant ear infections with no resolve until this procedure. After many vet and specialist visits, I was at the point of frustration and a high credit card bill. Maryland Veterinary Surgical Services was the first surgical office that explained to me from start to finish on what was to be expected for my cat. We discussed all the pros and cons to the point where I felt comfortable with moving forward with procedure. Other places that I talked to rushed me and it felt like they could care less if I chose them or not. MVSS was affordable and the customer service was stellar! Actually everyone working in the office was super nice and comforting. Dr. Walesby is amazing! Overall, I had a great experience with MVSS and would use them again if needed. I've referred a few friends who had pets that needed surgical services to this location as well!

Overpriced, for average service. I recently learned they charge 3 times what other vets in the area…read morecharge, and unlike in the past (when a smaller operation), the service isn't even as good. It's just costlier. They literally charge for the smallest of "conveniences", ones that should be part of good care (and don't tell you up front- you just get charged). I was suspicious but since I'd taken my pets there for MANY years (across owners) I was just continuing for convenience. My fault for being "lazy"- but take heed from my experience and shop around for care! The quality doesn't justify the overcharge...

Not very good. My dog traumatized after her expensive teeth cleaning and had to take her to ER…read more Never take your dog to Hickory Ridge Animal Hospital.

We've been using Love Those Paws since 2015 to watch our cockatiels when we go on vacation. It is…read moremuch less expensive than boarding them at the vet and less stressful for the animals. The sitters vary but all are enthusiastic based on the reports they leave. After every visit the sitter leaves a note of when they came and left and what they did. They also usually text us an update and a picture of our birds. We come back to a stack of reports. The sitter stays a while after the food, water, and paper are changed to make sure the birds aren't acting weird, and I hear that some singing goes on. We've never had a problem and have be accommodated at very short notice when we want to go away for the weekend. I highly recommend this company. 1/27/20 Update: Just used them again during a ten day trip to Hawaii. I'm pretty sure our birds are in love with Alex, who came for most oF the visits. Now they are just stuck with us. As always, a great experience and we love being able to travel without any worries.

Love Those Paws was great from the moment I messaged them for a quote until I returned from…read morevacation. Stewart guided me through setting up a time to go over all the particulars. Despite me typing up a whole instruction sheet, he insisted on walking through again just to be sure (which is very reassuring). The actual pet sitting was spectacular. The pet sitter who was assigned was Kim. She spent plenty of time with the cats and made sure they were well cared for while I was away. The visit reports they leave are really cute as well. Could not have gone smoother! I'd also like to add that they were available with very short notice (3 other pet sitting companies were unable to handle our request). Also want to add that Stewart (when he came for the home visit) was wearing a mask and gloves to protect against COVID (a welcome sight). Pet owners would should have their minds at ease if they select Love Those Paws. If I go on vacation again (few and far between these days) I would definitely use them again!

Third time visiting, second time in need of a health certificate for traveling with my pet. Very…read moreresponsive and knowledgeable about the requirements I needed for traveling. The first time we were able to travel with no issues. This time we needed a health certificate within 10 days of traveling to the EU and the document was completed and signed with a quick turnaround. If you have questions about traveling with a pet. Start here.

Your response contains multiple statements that are false and do not reflect what actually…read morehappened. First, there was never a teleconsultation with the surgeon. The doctor never spoke to us before the day of surgery, nor did he have any consultation with us. We were specifically told that Rosie would be examined by the doctor when we arrived that morning before surgery, which is exactly why an examination fee was included on the estimate. However, when we arrived, the doctor never came to speak with us, never introduced himself, never examined Rosie in front of us, and never gave us the opportunity to ask questions before making a decision. Instead, while we were waiting, we could hear him outside the room, behind the door, talking and laughing with other staff members. We were told he was too busy to come speak with us. Your response also misrepresents the pricing. We have the original written estimate that was provided before we drove more than four hours for Rosie's surgery. When we arrived, we were presented with a significantly higher bill. Claiming the increase was "less than $30" is simply not true. Anyone comparing the written estimates can see the difference. Even more concerning, when we questioned the increase, your staff told us your prices had gone up that very morning by only 2.5%. A 2.5% increase does not account for the large difference between the estimates. When we asked for an explanation, no one could provide one. The issue was never just the money. We rearranged our schedules and drove over four hours because we trusted the written estimate and expected honest, transparent communication. Instead, we arrived to unexpected pricing, were unable to speak with the surgeon before making our decision, and left feeling that our time, travel, and concerns were not respected. We stand by our review because it accurately reflects our experience. We have the written estimates, and they speak for themselves.