I had an 8am appointment one day. I was seen after only about a minute of waiting. I found the…read morereceptionist, xray technician, and physician's assistant to be friendly. The doctor was okay. I felt as though he was quite rushed and did not spend much time at all contemplating my condition but went ahead and prescribed physical therapy. I had to call the billing office to resolve an insurance related issue and the person I spoke to was helpful.

I recently made an online appointment for care at the New Berlin office. I never received a…read moreconfirmation, so I called to check. Evidentially I must have been interrupting the receptionist because she was extremely rude. I explained the situation and all she said was "you are not in our system and the Dr is in surgery all day" Well thats all fine and good, but I made the appointment online and that was the time it offered me... She had nothing to say so we hung up and I will go with another clinic. I am sure the doctors are great, but maybe they should have a little talk with the person who answers the phones...

The pharmacist, Sing, is outstanding. She genuinely cares about the people who use this pharmacy…read more One of the nicest people I've run across. In addition, all of the other staff are very friendly and helpful. It's so nice to visit a place like this, because it makes me feel like I matter.

This office padded my appointment with services and tests even though I explicitly requested an…read moreappointment for an annual physical based on what my insurance would cover. They refused accountability for the overcharges, citing multiple reasons for them. Dr. Beaumont split the appointment to add more cost. Believe it or not, doctors in med school are being taught how to do this. A simple annual physical, fully covered by my insurance has now turned into a protracted, year long con game. I wasn't sick until I came here. Now they've sent me to collections. A patient with perfect credit. Filed a complaint with the Department of Safety and Professional Services.

After examination and x rays I was told I had a broken fibula and multiple bone contusions. I was…read morein EXCRUCIATING pain- I was told to put ice on my leg. Tylenol "if needed" ... What?? I went home .. The pain continued to get worse - now it is really raising my blood pressure. Emailed my sports medicine doctor - who is affiliated with this clinic ..to tell her about the pain and was told she would evaluate me in TWO weeks! Yes! You read that right! I will have to wait for two weeks to be evaluated. If you have broken bones - and are in pain - go elsewhere for REAL medical attention. Never again! Worst possible care. They (this is systemic within many Froedtert clinics ) treat everyone like we are all drug addicts. Apparently they don't understand that not giving pain medication when it is truly needed and appropriate ...is as bad as over prescribing or prescribing medication when it isn't needed. No common sense! How can you possibly trust a doctor with no common sense? You CAN'T! Unethical and unprofessional. Heartless.

Never did I realize Fradert sports medicine was this amazing! My therapist was highly qualified and…read morefelt like he knew more than a doctor. He actually has his PhD in physical therapy so that explains a lot. Each session was different than the next with personalized exercises which included a print out with pictures and instructions. I am feeling better and very happy I went to this place

Dr. Jesse Bauwens is an AMAZING Orthopedic Surgeon!! My Primary Doctor referred me to Dr. Jesse…read moreBauwens after I injured my knee on vacation. On my first office with visit Dr Jesse, he immediately put me at ease with personal engaging demeanor. He explained my options thoroughly and I felt confident he was perfect for me! In November 2022, Dr. Jesse performed a Mako Robotic assisted Total Knee Replacement. My surgery went fantastic. Later that same day, I was walking with a walker during PT. Dr. Jesse made sure my pain was managed during my recovery. My recovery went so well, I had my other knee replaced 3 1/2 months later! That recovery was even better. At 60 years old, I am pain free and loving my life!! I highly recommend Dr. Jesse Bauwens. I have already referred several friends to him after they saw my results!

On Friday March 17,2023 I saw Dr. Bauwens he is one of the worst doctors I've ever dealt with. He…read morewas recommended by my family doctor after an X-ray showed I had arthritis in my hip. On my first meeting with doctor Bauwens I should have listened to my gut that this guy was very none caring and aloof. I had to ask to see the X-ray and he show it to me not on a clear screen but on a print out that wasn't very clear. He didn't explain anything. Very unprofessional! He was quick to have me make an appointment for a robotic cortisone shot in the hip.When he performed the robotic shot I screamed out in excruciating pain and kept yelling it felt like he was going into my muscles. He said nothing and just continued using his unskilled technique on me. when he had finished there was no apology for the pain or stress I had been put through. He just waltzed out of the room. Still very much in pain ,a week later ,I called his office and was told to give it another week and call back which I did. Now I was told to have physical therapy. I had a consultation with a physical therapist and was told by the therapist that I might have inflamed muscles and that I should go to another orthopedic doctor to find out what is going on before she treats me so as to not do anymore harm.Today I'm making that appointment. Today a month later I still have pain in my hip.My experience is that Dr. Bauwems doesn't know his business or have any empathy for his patients . I'd like to call it QUACKERY!!!!

This is one of the worst medical experiences I've ever had. I went into an Urgent Care because my…read morehead and neck were in extraordinary pain following an injury. Since I had been in pain for 5 days, my blood pressure was - unsurprisingly - elevated. I was referred to the ER at Waukesha Memorial by the Urgent Care because they wanted to rule out meningitis and a brain bleed. The Urgent Care called the hospital ahead of my arrival to explain the situation. I checked in to the ER. They asked me if I had a history of migraines. I said yes, but I told them - after having years of migraines, this was not a migraine. I informed them that I had recently been injured and it caused muscle spasms in my back, chest, and neck. I informed them that the pain I was experiencing was consistent with (albeit worse than) the previous muscle spasms. They did not listen to me. They put me on fluids and did bloodwork. They took blood from my right arm (first venipuncture). Then, they put an IV in the left arm (second venipuncture). The IV infiltrated - which is very painful. They removed the infiltrated IV and put a different IV in my left arm (third venipuncture). Later, I was told they needed more bloodwork, but they hadn't used a large enough needle, so they put another IV in my right arm (fourth venipuncture). At one point I had 3 IVs at the same time. Be aware, the hospital charged me $33 per venipuncture. If they had simply started an IV with an appropriate sized needle - done so correctly, so that it did not infiltrate - and used it to take their blood samples, they could have spared me the latter 3 venipunctures. The bruises I had in the 2 weeks following my discharge this hospital were truly something to behold. I received a CT scan, an MRI, and a CT scan with contrast - all to rule out infection and brain bleeds. All tests were normal. I was still in a good deal of pain after 6 hours. I was told they'd given me three different regimens of migraine medication - and since none of them had knocked out the pain, the next step was to admit me and give me a spinal tap. I asked whether they'd given me any type of muscle relaxant. I was told I'd received 2.5 mgs of valium (mind you, an adult dose of valium is 10 mgs). I asked if I could receive another partial dose of valium as that was the only thing that had made any type of difference in the pain. They reluctantly agreed to give me another 2.5 mgs of valium. Months later, upon receiving an itemized bill (that I had to ask for), I learned that I was charged for two doses of 5 mgs of valium (I was charged $139 for each one). So, either they lied to me when I asked what I was receiving, or they didn't correctly record (or charge me for) the appropriate dose. As is standard with any IV treatment, part of my IV included Benadryl (Diphenhydramine HCl). I was charged $139 for Benadryl. I informed the PA that regardless of how I felt, I would absolutely not allow them to do a spinal tap. I asked to be discharged. By this time, the PA that had overseen my care was now going home and I was being transferred to a doctor. I told him that I wanted to go home. I was informed that they needed to run another bloodwork panel. It came back normal. I was told the reason they needed to repeat the bloodwork panel was because they ran the first one while I was receiving the fluids and it altered/diluted my numbers. I was charged for 2 bloodwork panels, each of which was $91. If they had done this correctly the first time, they could have spared me the additional, identical charge. I was in the ER for 9 hours - on bedsheets that were stained, and had multiple areas stitched together to repair holes. I was speaking to people who didn't listen to me, did sloppy work, and exhibited a consistent disregard for my experiences and the costs of their mistakes. I am not a medical doctor, but I grew up in a family of medical doctors and I have been a primary caretaker of terminally ill family members for years. I read medical journals so I can better advocate for their care and I've learned how to advocate for myself. I pity anyone who goes into Waukesha Memorial without the background that I have. I fear they will fall victim to a series of high-risk, unnecessary tests at an inordinate cost. The doctor who discharged me gave me a prescription for the same muscle relaxant I'd received right after my injury. They resolved the pain significantly within the first several hours and entirely within 3 days. Thankfully, I didn't need to take all the pills I was given. In due course, I was able to follow up with my primary care physician and receive physical therapy for my injury. Do NOT go to Waukesha Memorial. Go elsewhere. Please go anywhere else and wherever you go, ask for an itemized bill.

Wonderful ER staff. I had a horrible allergic reaction, and they treated me with kindness and…read moreprofessionalism. In fact, it's the best ER I have ever been to.

This is such an amazing PT clinic and everyone here is truly absolutely wonderful and welcoming…read more All of the PTs are super knowledgeable and non judgmental. They're the absolute best and super supportive!! I feel significantly better in just a few weeks worth of appointments!!

I would like to provide more context for those searching for a pelvic floor PT that might relate to…read moremy post. I was a patient here for around 18 months and saw 2 different providers, both of which failed to demonstrate trauma informed practice. After thousands of dollars spent, I would like you to learn from my experience. Dr. Caroline recommended a book for further information. I was told each chapter started with a story, and before purchasing, I wanted to know if there was a trigger warning as I could not handle any content related to sexual violence or a traumatizing pap smear. Even after repeatedly discussing what trigger warnings are and why they are so valuable, Dr. Caroline did not investigate the book for such warnings. I mentioned this to Dr. Lauryn later, but she had stated that she would not advise on or investigate reference material trigger warnings for future patients. Her reasons are unknown to me but researching those would be invaluable to patients like me and contribute to trauma-informed practice. Before one session my partner and I were rear-ended on our way to the clinic. Dr. Caroline did not account for this going into or check in with me during the appointment, resulting in me experiencing a pain level that was much greater than what we had agreed to. My partner was there with me and on our way home stated: "Dr. Caroline was different today, should I have said something? She was really pressuring you." It is important to recognize the ways trauma history and current mental state can impair communication. This, along with the power imbalance within the appointment, can easily lead to harm if providers are not trauma informed. Dr. Caroline and I set up a communication plan afterwards, but she was inconsistent in following through on it. Furthermore, Dr. Caroline, encouraged disassociation between my mind and body to complete hands-on homework assignments. This setback my progress and I spent several sessions with Dr. Lauryn trying to overcome this ill-informed treatment plan. After I switched to Dr. Lauryn, a clear indicator that this too was not a good fit was when she did not respect my "no" during a conversation. That stuck with me because if she can't respect my "no" during a conversation, how can I expect her to respect my "no" during a hands-on situation. My goal for my final conversation with Dr. Lauryn was to get reassurance that no one else will have the same negative experiences I have had. I did not get this reassurance and, unfortunately, that is why I am posting this. Dr. Caroline and Dr, Lauryn, I mean no ill-intent. You just have a lot more trauma informed education needed to call yourselves trauma informed. One resource I highly recommend is the School of Consent.

Best care in Milwaukee! Dr. Gordon is a special guy. You will NOT be just a number here! If you…read moreneed general or specialized care, this is the spot! Highly recommend!

I'm a young and active dude and I didn't think the day would come so early where I would need to…read morehave a doctor look at my hip. I was training for a marathon in September and was suddenly injured. After going to physical therapy for 3 months, I decided it would be best to have a pro check me out. Dr. Heinrich was recommended to me and after my first experience I was sold. He's extremely personable and cares about getting you back in to performing your sport. Dr. Heinrich is fast too. He moved quick through my exam, but was extremely thorough in explaining my injury and the timeline of my recovery. Milwaukee Orthopedics works with a lot pro athletes in the area and I could tell that Dr. Heinrich is well versed in his field. He's been doing it for a while, so he'll give you the real deal. My X-ray tech and I shared a few good laughs. Extremely friendly desk receptionists. I'm glad I went here for treatment.

He is the most compassionate doctor. I hate we had to leave because he can't prescribe pain meds…read moreanymore. However he referred us somewhere who prescribes and I'm just not happy there so I was told that I am always welcomed back there, so I will be headed there again. He is awesome. No one can say he treated you wrong because he is fair. I miss it there. Every clinic has rules so as long as you do what your supposed to you should be just fine.

I have seen Dr. Truong twice now and have been extremely happy with my care. I haven't had any…read morerelief yet, but feel that he and his staff treated me very well and explained everything thoroughly. I am a health care professional and have to say that my experience at this clinic was light years better than what I have encountered elsewhere. plus, minimal wait times and they are great about following up to check on you after procedures.