Called and set up appointment to see our plumbing issue. Never showed up, never called to…read morereschedule.

We converted our home from money-sucking oil to gas and are thrilled we made the investment to do…read moreso. Randy navigated the conversion with Con-Ed and did the install himself. Our boiler room looks like a beautiful space ship and our heating bill is a fraction of what it was! Not only is Randy skilled, he is kind, funny and a pleasure to work with. We have also hired Randy to do smaller jobs (replace water heater, replace sink/bathroom vanity) and he treated them with just as much professionalism as the larger conversion job.

Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Mikey came by to assess what was going on with my baseboard heating. He was quick to respond, quick…read moreto assess, and quick to fix. On top of that, he suggested I get in touch with my oil company about a variety of things. These things were issues he could have fixed and lined his pocket with, but he was gracious enough for me to check with my oil company to see if they cover it. Highly recommended!

Over this summer Mikey Mac fixed a problem with my central a/c that the original installer couldn't…read morefigure out. It was costly, but he was prompt and i was very satisfied. Unfortunately, recently I had a problem with my heating/hvac system. Although the fan was blowing through the vents in every room, only 2 rooms blew heated air, while the 3 adjacent rooms only recycled the cold air. A couple of hundred dollars later, Mikey Mac told me that "the laws of physics ceased to exist in my attic" and advised me to get space heaters. Mikey Mac promotes himself as a problem solver,yet I still have the problem.

Quickly diagnosed and repaired two issues with my HVAC system: 1) a zone was not operating properly…read more2) whole house humidifier was not coming on. Was very impressed, how quickly they zeroed in on a condition that was causing one of the issues. It was a faulty damper in a hard to reach area that I did not even know was there. Very reasonably priced and professional. Thank you!

From the owner: Where Quality Meets Coolness. read more

I didn't use them but just flagging I called for a/c service before the summer months, and they…read moresaid I need to call an HVAC company, which their website states they are. Confusing.

Had issue with the toilet, Kitchen sink, main drainage line over the past few years and just…read morerecently had leak from second floor into kitchen. I've had Aqua-Temp out each time. Tommy the owner is a very knowledgeable and reliable and honest. I wrote him a check for over the amount on the invoice and he drove over the next day to get a new check from me. On this last one he was able to locate the exact spot of the leak so he only had to remove a minimal amount of sheet rock which saved me $ on the patching job.

They were amazing! They came quickly, repaired everything, did the maintenance and were so lovely…read moreand kind. Will definitely use again!

Call the company yesterday and they came out today. They were very prompt and their communication…read morewas excellent. Called me each time they were doing some thing and let me know what was being done and what needed to be done. They did not try to upsell me which is really rare. AC up and running like new

We had an excellent experience with Deon. who installed our new water heater. He was professional,…read morepunctual, and clearly very knowledgeable. He took the time to explain the installation process and answered all our questions, which made us feel confident about the work being done. The installation itself was smooth and efficient. He worked carefully, and made sure the system was installed properly and safely. Before leaving, he also walked us through how everything works and what to keep in mind for maintenance. What really stood out was how helpful he was beyond just the job he came for. He took the time to help us with a few other small issues around the house that weren't even related to the water heater installation. That kind of willingness to help and go the extra mile is rare and very much appreciated. Overall, the service was excellent and the experience was stress-free. I would absolutely recommend him to anyone looking for a reliable, knowledgeable, and genuinely helpful plumber.

I paid $582 for this service: $200 in cash and $382 through Zelle…read more Unfortunately, the technician spent more time complaining than actually doing the job. He first spent about 30 minutes checking the unit, then gave me the price and left to buy the part. After that, he spent another 2.5 hours fixing his car before coming back. When he returned, he spent less than 30 minutes repairing the unit and then rushed to leave because he had another job. While he was here, he complained that the attic was too hot and even asked for help fixing his car. The AC worked right after he repaired it, but it stopped working again within 30 minutes. Since he had already left, I contacted him and asked him to come back to fix it again. He came back the next day but did not really do anything. He said the unit was making sound and running. He didn't even go up to the attic to double check again. so he claimed the outside unit needed to be cleaned. He then quoted me $400 per unit, for a total of $1,200 to clean three units, which I believe was extremely overpriced. I told him to clean only one unit first so we could see if the AC would work, but he refused and left immediately. On the same day, I had to call another company to schedule service. I paid another $200 for the repair, plus $290 to clean the outside unit, and the AC has worked without any issues since then. The other specialist told me that DC Air had installed the replacement part in the wrong area, which caused the unit to stop working again. I found this company on Yelp and saw that it had a Yelp Guarantee, but after this experience, I no longer trust these so-called reviews and guarantees. It is better to find someone through friends or people who have actually hired and recommended them before.

A. Borrelli have given us excellent service for over a decade -- always courteous and helpful…read morewhenever we call them, on time for any service appointments, honorable regarding any service and billing. We have an elder in the family which makes any heating/cooling/water issue more critical -- and A. Borrelli has always gone the extra mile to help us, for which we are very grateful

I used them for 16 years. At the beginning I didn't have issues. Since it was a new house it was…read morejust regular maintenance. About 6 years ago that changed. They would come out for maintenance and there often seemed to be an issue which would cost more. Then the issues started to cost significantly more. I finally saw the light when I was adding heat to my basement. Their quote was $6k. I talked with two other firms because I was having an uneasy feeling about A. Borelli. The cost at the other two firms was $4200 and $4400. On another project I willingly paid an extra $150 to expedite the project in 4 days. It ended up taking 21 days. Their response was they made a mistake and shouldn't have promised they would get it done. But I don't get the money back. It is partially my own fault. I shouldn't have stayed with them as long as I did without looking into their pricing. Very high prices and low service.