Thank you! When we returned from vacation our upstairs heat wasn't working, so I called Vicmir on Sunday and on Monday they returned my call AND came out to fix the heating. Vic is a real nice guy and took the time to explain to me what the issue was, and left us with the broken part to show what he had replaced. I'll be sure to use them again in the future for my heating or A/C needs as they made me, my wife, and our 10-month old toasty warm again! read more