If you are looking for a personal experience instead of your typical sales I recommend going to…read moreMiami String Haus. You learn so much from the staff about your purchase walk out feeling great about it. Not once did I feel like I asked to many questions. Thank you to the team for their patience while my daughter picked her next instrument. Will happily return & refer them.

Den of thieves indeed. Sharks. See the other Yelp reviews. A completely unethical organization in…read morethe business of ripping people off. They kept my $200 deposit, after telling me the cello was in perfect condition when I returned it. I asked for that in writing and the employee said he couldn't do that, but that he'd vouch for us when the owner got there. Four hours later I got a text with the image of a small corner of a cello with a small wood chip saying it was damaged and they'd keep my deposit to repair it, all $200. No other explanation, no proof that it was my instrument, no reply to my text. Just "hey we are keeping your money." They were liars and thieves from the very beginning. I was told all the strings were brand new. One month in, a string breaks while my child is playing. I take it back and they say I have to pay more than $100 to fix it, reiterating they are all new strings and blaming my child for breaking it. A few weeks later, her private teacher is playing the cello and another string snaps. She tells me all the strings are old and worn. She repairs it herself because she too had a bad experience with them and refuses to send anyone there. She also said that replacing a string should be about $20, not more than $100. That is beyond the point since they rented us a cello with worn strings and should have replaced them no charge. A short time after that, her school teacher, the very person who recommended them, said they gave her a terrible bow, completely frayed. He told us to take it back and tell them that he said so, otherwise they'd blame it on my daughter and charge us for that, too. We did what he suggested and they did not charge us but replaced it with another terrible bow that also frayed. I will never set foot there again; I will also file a complaint with the BBB. If you want an ethical, professional company I strongly recommend you look elsewhere, but not these fraudsters in Miami.

Great service and selection. Could use more flexibility on pricing in regards to their used items…read morebut they seem to always have a variety to choose from.

Driving through on the way to Key West and saw this place was just of the highway so I pulled in. I…read moredon't know a lot about them but I can tell you I was greeted by 3 different staffers as if I was an old friend! And they honestly wanted to make sure that I knew help was at hand and they were there to answer questions or show me to anything I was looking for. Really impressive. Other than that I can testify that they have a variety of used instruments and a ton of vintage amps. They are a Music Man authorized dealer and can order for you though I saw only one new MM on hand. Which is pretty common... They have a big collection of classic vinyl records if that is your thing... So, I have not done business with them but will probably be dropping by in the future just to browse and see if they have "that one special thing I need" to fill in the collection :)

Great little local spot. My son was interested in learning the violin and found it. We went in and…read morewere able to sign up for lessons that were reasonably priced. Everyone is very nice.

Staff was so friendly and informative. I was amazed at their knowledge of instruments. if you love…read moremusic this is the place. They even have music lessons here. There awesome I can't say enough about John and his staff.

All I can say is WOW! Solange and Maria are so kind and accommodating. We visited Steinway Piano…read moreGallery to celebrate my boyfriend's birthday, and they went above and beyond to make the experience incredibly special and memorable. They gave us a wonderful tour, shared so much interesting history and knowledge about the pianos, and made us feel genuinely welcomed from the moment we walked in. They were so generous with their time and made the experience feel personal rather than just a typical visit to a showroom. Being able to spend time there and experience the pianos firsthand was such a unique and special birthday experience. I truly cannot thank Solange and Maria enough for their kindness, hospitality, and willingness to make my boyfriend's birthday so memorable. We left with huge smiles and an experience we will always remember. Five stars doesn't feel like enough. Thank you both so much!

We purchased a new piano for our 8 yr old daughter. Solange was very patient, informative and…read morehelpful with our decision making process and purchase. Our daughter has had two recitals at the store so I had some familiarity but really relied on Solange to help us finalize decision. At first, we were a little hesitant to purchase, however now are so happy we did as our daughter practices on her new piano every day. Solange, thank you for a great experience.

purchased a guitar brand new for my bday and had a very positive experience.New guitar was shipped…read morequickly and safely, everything was spotless, unopened, and arrived perfect. Unpacking a US made Paul Reed Smith is a breathtaking experience itself. Miami Guitars had the slim pattern neck in some rare and unique colors. Their customer service was very attentive and helpful. I highly suggest doing business with a well-known business like Miami Guitars. Whenever I buy an axe online now, I check them first. Miami Guitars has reliability, a large selection, plus some really interesting & unique choices In PRS stuff. their selection is knockout, If you need something popular, like a Gibson LP, a Strat or Tele..they have it. Even if it's not on their site, just ask. They'll have it.. from Fender player series tele up to $70k custom shop burst, and everything in between. They have more guitars that are not represented on reverb In all, a very positive and efficient transaction

Incredible selection, very friendly atmosphere, and they have the best guitar tech in South Florida!read more

Johnny is very understanding and glad to help you with anything that you can ask for. I used to go…read moreto guitar center every time I had an issue which was a 20-30 minute drive every time. Ever since I found this place it's close to me and very convenient and I don't have to travel 30 minutes just to get strings. I took in my fender Meteora for an action adjustment and he helped me with it very quickly and professionally. The store itself is also very cozy and you can sit in there any play the instruments while something is being taken care of for you. Highly recommend.

Got my MIA Strat setup here. Very happy with the service…read more Also brought in acoustic with some refinishing work needed. Referred to a luthier more appropriate for the work which I appreciated honesty.

I've been looking for someone to take care of me and my guitar collection. Was recently referred to…read moreAlex at Jonesified and he is great. He knows what he is doing, is reasonably priced and is a nice guy. I am so happy and highly recommend him. I want him to succeed as we need a real good luthier in this part of town(Palmetto Bay/Pinecrest/Falls area) Whoever wrote that negative review had to be a liar or a miserable SOB. Bring your instruments to these guys and you will be very happy.

Alex is a true master luthier and perfectionist. He will take his time to share his insights about…read moreyour instrument and give it the full master attention your precious instrument deserves. He treats every instrument you bring as his own regardless of price and works on it one at a time.. it's a lost art!

These guys are amazing! I had a quick issue with my strap knob, and they took such good care of me!…read moreFunny, kind, welcoming. Everything you would want being a touring musician with an issue on the road! I'll definitely be back for more hangs and laughs! Thanks Guys!! Ryan S Los Angeles, CA Cruise Line Guest Entertainer

I purchased a guitar online - 4700.00. They actually gave me a good deal vs their asking price…read more When the guitar arrived it was in good shape - beautiful. But it wasn't what I thought based on the photos. It is a smaller guitar and doesn't feel right to me. So i inquired about a return and offered to pay a reasonable restocking fee and both directions shipping. NO DEAL. NO RETURNS, This is not indicated on the website. there is no policy regarding returns on the website. Every guitar dealer I have dealt with allows returns. GuitarFinds in CA gives 72 hours. Wildwood gives 48 hours. Carter vintage gives 48 hours. Driftwood gives 14 days. Even Miami Guitars - "Customers have 72 hours from receipt of an instrument to determine if it is right for them." Don't you think that a return is actually good business? So be careful. Bad policy. If I had seen "no returns" on their site, i would have hesitated buying it. This experience was bad, considering I bought one from them a few weeks ago and they made good money, and i have expressed how much I like the guitar. Now they say no deal. So... I might keep the damn thing. Taylor only mad 5 of then in 1995. Maybe it is a keeper.