I had an amazing experience with Bob's Piano Moving! From start to finish, the entire process was incredibly easy and seamless. The team was professional, punctual, and handled my piano with the utmost care. They made what could have been a stressful move completely worry-free. Communication was excellent, they arrived on time, and everything was delivered safely without a single issue. It's clear they take pride in their work and truly care about their customers and the instruments they move. I highly recommend Bob's Piano Moving to anyone looking for a reliable, professional, and stress-free piano moving service. Thank you for making the entire experience so smooth! read more

BOBB's Pianos & Organs is a first-class company. Our piano was purchased there in 1981 and we will always trust this team with our treasured ivories. Grateful to Brandon who ensured we could move our piano this week. Our last-minute request was granted and resolved with kindness and expertise. The communication was outstanding as was the care and professionalism throughout the entire process. Drivers, Carlos and Orville arrived on time with excellent dispositions and together they seamlessly made the piano-move we needed. They are pros! We are happy customers... read more

Amazing place. Peaceful environment, Staff is excellent. I spoke to Brandon. He showed the pianos and explained very well the options. I strongly recommend this place read more

Went to just look at pianos and ended up purchasing a beautiful piano. It was delivered today and I can't be happier. I would definetly recommend Bob's. read more

We reached out to Bobb's to move a family piano and store it for us. They went over and above expectations to be helpful and provide the best customer service. Would absolutely use them for any of our piano needs. read more

Bobb's Pianos moved a Kawai I bought from a private owner. Brandon and his assistant took great care of the instrument and moved it into my new home without glitch. I look forward to working with them again, as well as having it tuned by their staff. I would gladly recommend them. Adam B. read more

bobbs has always been a go to for my piano needs the staff are excellent and very knowledgeable

I bought a Kawai CA 701 (not easy to find because they are in demand) from Bobb's and couldn't be happier with the entire experience. Bobb's offered the same discounted price being offered by the big online music stores. What sets Bobb's apart, however, is that assembly of the piano is included in the price -- something that is unobtainable elsewhere. Bobb's assembled the piano in their own facility and inspected it carefully before delivering it to me. They also took my Roland piano in partial trade for the Kawai. Bobb's is the oldest Kawai dealer in America. If anything happens to my new piano I won't even need to call Kawai. Bobb's is the service provider, so they would be able to provide warranty service, in my home, in the unlikely event that is ever needed. And they offer a 10-year trade-in policy at 100% of what I paid if I want to trade up to a piano costing at least twice my purchase price. My entire experience was stress free and I enjoyed working with Brandon, Tim, and with Lance (who delivered and installed my piano). Bravo to a great music store and the dedicated personnel who make it all work. read more

Great quick and thorough service. Didn't try to upsell me--actually the opposite. They tried to help me make a very smart purchase. Would recommend and happily return. Great personalized and personable service. Great products. Awesome shop. read more

I am not in the habit of mincing words so I'll get right to the point. If you are looking for a beautiful piano at a good price; if you want that sleek instrument delivered to you beautifully polished without any hassles; and if you also want your experience with the sales people to be pleasant and worry free, rush over to Bobb's Pianos & Organs. Period. The end! read more

MY REVIEW OF KAWAI CA901 DIGITAL PIAN0 Howard R . 3/17/23 On February 24,2023 the piano was delivered after being able to try it at Bobbs Piano and Organs in W. Palm Beach. They were exceptionally patient and well-versed on the instrument even though the first one available arrived only a few says before. I was impressed. During the weeks since I have come to appreciate the quality and sophistication of the CA901. I have been motivated to practice more during that time than in many months. The experience is very much like the grand which I played previously but somehow more involving and intensive. I have come to especially appreciate these features; The multi speaker sound system is designed to give the player a close connection to the music played. The speakers on the top and under the keyboard enable the sounds to come from the location of the keys being played-never heard that before on a digital. That said, the actual wooden soundboard on the back helps to fill the room with music. The sound is very close to that of a concert grand, organ, harpsichord, etc. It is possible to adjust the sound/touch/ambience in numerous ways suitable for the player and the type of music being played, something not available on the standard piano. You can make a recording right on the 901 of the music you are working on which plays back on the instrument or can be saved to a drive. Also via Bluetooth on your phone or tablet you can hear other interpretations through the piano speakers and play along if you wish. Final thought-it is fun trying out the many instrument sounds. For example I was surprised and delighted that Bach Preludes and Fugues that I am working on sound great on a jazz organ! : I highly recommend the CA901. read more

I purchased a Kawai baby grand piano from Bobb's. It turned out to have a factory defect, and Michael the president of Bobb's arranged for an exchange. I really appreciate the excellent customer service for such an expensive item. Tim was my salesman on the original purchase, and he was very knowledgeable and didn't pressure me into the purchase. He also gave me the name of a piano teacher in my area. So, I highly recommend using Bobb's Pianos if you are in the market for one. It was worth the drive! read more

As a homeschool family who values music, one of the first tasks we undertook when relocating across the country was to find a piano. Michael at Bobb's Pianos & Organs made this experience pleasant and affordable! He was great with our kids and was extremely knowledgable. Even with his successful business, he has created an environment where we felt that we were important costumers. He was very patient, had great communication skills, and helped us find the perfect piano for our family! I recommend his store, his services, and know that we will stay in contact for many years! Thanks Michael!!! read more

Bobbs Pianos & Organs - We LOVE our piano! We had a wonderful experience with Bobb's Pianos & Organs! JDK (recently moved to WPB) - Musical Instruments & Teachers Near Me - West Palm Beach, Florida

See all

The customer service was great. Quick delivery as well. I will surely be recommending to all my musical friends. read more

Bobbs Pianos & Organs - Musical Instruments & Teachers Near Me - West Palm Beach, Florida

This is my very first Yelp review ever as I am not a big believer in social media due to the fact it gives everybody a platform to spew their one sided "opinion" .. Having said that , I feel compelled to share what is probably the most Non-professional and sleazy experience I can remember .. Bobbs picked up my baby grand piano which was approximately 15 months old and in mint condition on consignment almost a year ago.. I did not hear back from them for approximately a year ..then I visited the store yo follow up and get a status .. We had now dropped the price to half of what was agreed to initially in the spirit of selling it quickly .. After several calls to verify status and new price without a return call I revisited showroom to find a "sold" sign on instrument .. I went over to speak to Michael the owner to find out how much it sold for ..before I could ask we flew past me a took the sold sign off the piano and crumbled it up on disgust ..."no I had it sold but .., it has a factory defect ". "What ,I said , What are you talking about ?". He pulled the front of the instrument around away from the window and showed me lines of cracked paint ..THIS WAS NOT the condition it was in when it was picked up , however I was now being told it was a factory defect ...I then called Danny from Dannys pianos and told him I would like him to pick up the piano to review alleged defect ...it took Danny 10 seconds to figure out the piano had been sitting in the window (which faces east )without protection for over a year and it had ruined the piano .. He asked me to put my hand on the side facing the sun , and it was as hot as piece of toast ! They apparently knew there was an issue with sunlight and heat as some of the other windows facing east had cardboard protecting some of the other instruments ... When I told Michael the owner I was having Dannys pianos pick it up , he said no problem "you need to pay me 500 dollars ".when I asked "for what "he replied for picking it up , it is in contract ". I asked to view and it was NOT in contract , .. It was not until I threatened to sue him that he agreed to a 250 charge for picking up ... I will now be forced sue him for the damage which was definitely caused by his lack of responsibility to keep the piano in proper conditions ...I have been been in business myself over 30 years and can tell you that you need to verify Bobbs reputation as his other reviews do not reflect what is going on at this establishment . Steve F read more

3rd generation family owned business says it all. I was treated as a family member from start to finish.

You all know how frustrating sometime it can be going thru TSA inside the airport, or had you seen a sign written "restricted area, authorized to use deadly forces beyond this point", in this place or at least dealing with this sales person you will not pass GO unless you show them you're clear of $$. I am looking for a Yamaha U3 used piano for my daughter, looking over the web and found this Bobb's family own business, give them a call today see if they have any in stock before I go in, spoke to the sales person name Tim over the phone, (which I'm glad I call first no need to waste my time and gas drive to the store) instead of getting what I want to know, pretty much is the other way around, he ask who that for ? is this her first piano ? what's the name of the instructor my daughter attend to ? do you know the u3 price range is around $5k ? I told him is for my daughter yes is the first piano, my instructor only do private lesson and she came from over sea you wouldn't really know her either, Tim replied: he in the business over 25 years knew over 40 instructor in south florida, and he might know her too, but since I don't want to tell him is fine.. I'm thinking OF COURSE you have to be fine with that, I don't need to tell you anything. Then he said : when are you ready to come see the piano ? HELLO!! you don't even answer my first question 'Do you have any u3 in stock ?? I wouldn't be driving to a store without knowing if you have the piano.. he replied we might, I need to check the inventories first, but he sure he had U1 on the floor now, and repeatedly asking me again are you only looking for yamaha and have to be U3 ? also said you know U3 will cost you around $5K even they have in stock ? At this point I'm fed up, he still haven't tell me if he had the piano I'm looking for yet instead he start to figure my daughter experiences, Instructor info, if I can afford $5k ? I told him Yes I did my research I'm aware is around 4-5k and my budget is 6K, but now you just lose my business. If you don't have what customer looking for just simply tell them and be polite, not to dig into someone background and see if they can afford that is really rude. I wouldn't surprise if I go into the store he might ask my bank statement and how many asset I owned before I can actually see the piano, maybe this is how a family own business customer service ? I don't know about the others customers, myself I just bring my business else where. I really hope Tim is not part of the owner of this family business operation, because I don't know how his attitude will last the business for the next generation taking over. I will NOT recommend Bobb's piano or at least NOT dealing with this sales person to ALL my friends and families. read more

We had a great experience at Bobb's and can highly recommend them to anyone looking for a piano. We looked at many pianos at many stores and kept coming back to Bobb's as they had the best prices, best consultation and really seem to know, and also care, about what they do. We bought a nice Kawai baby grand and they delivered it the same day. Great service! read more

We drove over a hour to Bobb's piano. I am a newbie when it comes to grand pianos but everybody at bobb's piano from the owner, gm, and to the owner's son is amazing! I would highly recommend them to anyone from pro to someone like myself. They will spend all the time in the world to make sure you are buying what you need and not what they want you to buy. They have a large show room with all brands. The gm will spend his time to play you a few notes!! Excellent excellent these guys will be my only piano store! 3 generation of bobb's to service all your needs. See you soon!!! read more

I brought a Kawai K-300 last year. The staff are incredibly nice and helpful, they made sure we understood all aspects of our purchase, and they answered all of our questions in a very clear and understandable way. Before went to Bobbs Pianos, we shopped around the town, the price we got from Bobbs Pianos was the most reasonable one. Highly recommend! read more

Brandon was exceptionally helpful in getting me a replacement pedal bolt. Very friendly and polite! Highly recommended!

Excellent, professional, knowledgeable, kind, patient staff! Kudos to Michael, and thank you for the free 'buttons'!!! Definitely the place to buy your next piano!! read more

October 4, 2016 Our family visited Bobb's in search of a piano for our elementary school daughter, a beginning piano player with choral experience. We had spent much time shopping for pianos without result. Michael intuitively grasped our needs and proposed a solution from his large inventory that met our needs. This investment would not have occurred without the attentiveness to quality, tuning, value and service of the staff - Michael even re-opened the store after-hours to meet our schedule. Our gleaming piano was promptly delivered to our home. It was a pleasure doing business with Bobb's, as other have discovered for half a century. We recommend Bobb's! Dean Sperantsas Boca Raton, FL read more

I purchased my piano 1 1/2 years ago. The staff was friendly, engaging, knowledgeable, and not pushy. Even now, if I need to call them about anything, they are always happy to help in whatever way they can. Excellent customer service! I will be using them for a long time to come. read more

This is a long story but worth the full read so that you can understand the difference between Piano dealers...Our journey to buy the perfect piano started in 2015. We are the kind of clients that make "logical" decisions and don't run on emotions. We visited ALL the piano stores in Broward County, and even called a few places in Miami, but couldn't find the right piano for us. I called BOBB's pianos in Palm Beach (even thouhg it was far for us) and Tim said they had several pianos that met our criteria. We visited their store on a New Year's Eve, and even though they close at 1pm, they didn't mind keeping the store open for an extra 2 hours for us. I played every single upright piano they had, and then ventured into playing the grand pianos. Tim and the owner were very patient with us, encouraged our children to play as well, and even taught them the difference between the digital keyboard and a piano. It felt like we were just hanging out with new friends. After playing the grand pianos, I knew that I could not settle for an upright, and the baby grand was still out of our budget, so I decided we weren't ready to commit. Tim understood our reason and said he would find the perfect piano for us. For 2 years we received updates on new inventory as well as pre-owned pianos, but still our budget didn't allow. In March 2017, my husband gave me "the budget" for my perfect piano" as an anniversary gift, so we looked on Craigslist for pianos, and we visited 2 stores with restored pianos. The pianos were all in questionable condition, even though they were presented as "like new". We decided to visit another local store in our area and our experience there was extremely negative, the salesman that greeted me started critiquing how I played, and was unfriendly and rushed us. We decided to call BOBB'S Pianos and told them our budget. Within a few weeks they called and said they had a brand new baby grand Kawai piano right on our budget. We drove to Palm Beach with our children and were greeted as we were old friends. It was joyful for them to see me play the piano they had found for me. I said "this is it", but being a logical buyer, I decided to give the other store a last chance. So, we went back to Broward and visited the other dealership again and found a pre-owned piano EXACTLY like the one I was about to buy from BOBB'S Piano, but with a $1,500 price difference. I was so excited! I had found a great deal under my budget!!! It was all great until the salesman came up to me and said "if you don't buy this piano, I'll sell it to the lady that just left". I really liked the action and sound of the piano, so I started to panic. I called my husband and he was very upset to see the salesman using emotional pressure as a sales tactic. Since it was pre-owned we decided to make an offer to the store manager, whom from the distance just yelled "it's not going to happen". Both salesman and manager were extremely rude at that point. I was determined to purchase the piano, so I tried to convince my husband. He started inspecting the piano and realized the piano had paint sprayed all over the top. We both panicked. The salesman at that point said not to worry, that he was going to "do us a favor" and have it perfectly clean if we leave a deposit. So, we left a deposit. As we left the store we were both upset and "the joy" of purchasing our first piano was gone. We thought about it for a day and decided to go back up to Palm Beach and play the piano from BOBB'S Pianos. We were happily greeted by Tim. We told him what had happened with the pre-owned piano and were honest about wanting to save the extra $1,500. He understood and explained the condition of the pre-owned piano we were considering to buy. After playing the brand new Kawai baby Grand and the way Tim and everyone at BOBB'S Pianos treated out family, we decided to purchase the piano from them. The piano was delivered the next day to our home and it was the happiest experience ever! Buying our first piano from BOBB'S Pianos was an amazing experience!!! read more

I love the piano that I purchased from bobbs. michael was very pleasant to deal with. the price was right and the service has been excellent. read more

We spent a month searching different piano stores from Miami to West Palm for a quality upright piano. We found the selection at Bobb's to be the best, and the staff seemed the most knowledgeable about the specifics of the pianos. We bought a terrific sounding Kawai from them. It was delivered fairly quick and looked brand new when it arrived (they were able to flawlessly fix a chip in the enamel and buff out some scratches). We couldn't be happier. The free piano tuning is a nice bonus too. read more

My families experience in purchasing a piano at Bobb's Pianos was great. Both Michael and Jeffrey helped us make a decision as to which piano (Yamaha Baby Grand) was best suited for our family based on their knowledge and expertise. Both Michael and Jeffrey, our sale representative, were very knowledgeable, patient and low pressure. From the moment we walked into the showroom to the time our piano was delievered our experience was nothing but pleasant. Bobb's Pianos delivered exactly what we asked for. We would highly recommend purchasing a paino from Bobb's Pianos. read more