Dr. Reyes is a great doctor. He is caring, knowledgeable and professional. He listens and asks questions, so he can help his patient. Dr. Reyes is an outstanding physician. Every doctor should be like him. Dr. Reyes should be retired by now so he can play his piano and do his gardening. read more

Dr Reyes is a great doctor ‼ He cares, he listens, and he knows medicine. I recommend him.

A very good doctor with a bedside manner that is outstanding. He is patient and explains everything. Unlike some of his reviews from a few years ago, it is very easy to get an appointment with Dr Reyes, sometimes the same day is available. warning: every patient of every doctor needs to be proactive in their own health care. If you think you need a special test because of a family history of "xyz" YOU need to push for it. read more

This provider is terrible. I can't believe how horrible the service is. I've spent HOURS trying to get referrals. They sent me to a physical therapist whose next available appointment wasn't for another 1.5 MONTHS! After making the appointment, it was CANCELLED a week before. I cried to the Dr. to please send me a new one, but they said I'd have to go in and get seen again and pay another copay. I eventually talked to Sara E, his assistant, about getting something done and she recommended go pay out of pocket for services and get a referral if I needed one. At this point, I would do anything because it hurt SO bad. I paid out of pocket and the therapist urged me to get an MRI done because he had never seen a shoulder this bad. Sara said to send her the paperwork so she could get a referral in the system for my MRI. Fast forward A FULL WEEK AND 5 MESSAGES LATER, I get a call from their appointment setter who says I need to see Dr. Reyes again for another referral to a PHYSICAL THERAPIST (NOT AN MRI!).. Get this, his next appointment wasn't for another 25 days!!!!!! read more

I have attempted seeing the doctor like 3 times and it seems like every time I try to schedule something I have to wait a month and a half to see the doctor and they don't open on the weekends. Seriously? Am I supposed to wait over a month an a half when I got in a car accident, have an infection, or bronchitis?? I have seen their physician Alpa each time. She does not make me feel welcome and has this annoyed look on her face. When I had the car accident, I requested additional services like X-rays and she said it wasn't necessary (completely undermining my request to be thorough). It turns out that 3 months later I got back pain & my new chiro told me that was a bad decision. I recently saw her and she seemed bothered with each question I had and I got a feeling like she was rolling her eyes during my questions. I am definitely changing my doctor with my medical home, their office doesn't seem to be ever available or makes me feel like they don't genuinely care about my well-being and they are just doing a job. read more

Dr Reyes is a very good doctor. Funny, smart and very intelligent. I would highly recommend him.

I am a longtime patient of Dr. Reyes. I "followed" him to his new location at Providence, Agoura Hills. He is an excellent doctor, makes time for his patients, is very thorough in following up and explains everything to most minute detail, in plain simple terms. Some doctors will throw medical fastballs at you and not take the time to go over it with you. His staff is certainly friendly and professional as well. Keep up the great work, Dr. Reyes! read more

Dr.Reyes is a great Doctor he has a womderful bed side manner he answers all my question and if ever I am not cleared on to what he is saying he takes the time to explain in detail he never rushes me he always makes me feel like I am the only pt. Also thankfully his medical assistant came back from maternity leave Luz because he had 2 other assistant that would not help I would leave msg and it would never get a call back or any help. But not with Luz she always calls back, she sometimes even calls back with in 15 minutes of my message I AM SO GLAD SHE IS BACK her and Dr.Reyes are a great team very smart caring and compasionate of there patients needs Also appointment have gotten WAY better than when he had just moved to Agoura now you can get a physical schedule in under 1 week read more

Allow me to apologize ahead of time for the length of this review. I just felt it necessary to address the negative responses regarding Dr. Reyes and respond in kind. When Dr. Reyes had his office at Affiliates' main campus in West Hills, it was indeed frequently VERY difficult to get an appointment with him unless you had an emergency. However, I don't think there were more than one or two times in the 10+ years that he's been my Primary Care Physician that he didn't work me into his schedule within a day or two when I had an emergency--and I truly don't know how he managed it because he is the undisputed favorite amongst all of the healthcare professionals in this group (and there are many other good ones here as well--including Urgent Care, which is always an option when you can't wait for a regular appointment; or there's always the E.R.). Still, one could expect to have to wait 3-4 months before s/he could be seen for a complete physical; unfortunately, when you want to see the best, expect others to want to see him, too. (There were always other doctors with whom these critics could have made immediate appointments at this group instead of seeing Dr. Reyes--it's not like they didn't have any other options... far from it.) A year or so ago, Dr. Reyes relocated to Affiliates' satellite campus in Agoura Hills. (NOTE: Many websites, including this one, still show him as being at the West Hills office. He is now on Canwood Street, off the 101 Fwy. just west of Kanan Road.) Since his move, his accessibility has drastically improved! I scheduled my physical just a week ahead of time, and I've been able to see him in 1-2 days MAX for more acute conditions. I guess a lot of his old West Hills patients didn't feel like shlepping all the way out there--and I honestly hate it, too, especially when I'm feeling lousy. So for me to do so says a lot about this doctor. Dr. Reyes is patient, respectful, smart, always willing to answer any questions you might have, and, if necessary, will do his best to advocate on your behalf. And every single person I've heard talk about him--over 10+ years--has expressed similar sentiments. That's why I picked HIM when my former doctor left the group; it was no coincidence. Regarding having to wait a month and a half to see a specialist or have a specialized test done (MRI, CT scan etc.): holding ANY referring doctor responsible for such a delay IS NOTHING SHORT OF NUTS. It's like blaming the parking attendant at Dodger Stadium because the Dodgers lost the game. Bitch to your healthcare plan. Bitch to your insurance company. You can even bitch to the State! But for God's sake, be reasonable and take your frustrations out on the appropriate parties. Also, most health plans and/or insurance companies providing services through IPAs (i.e., "mini-HMOs") to their insureds require the patient to see the PCP again after a certain amount of time has passed. Neither the doctor nor the office has ANY control over this--even if they think it's a stupid rule. So if you're going to give a crummy review, at least have the decency to stick it to the persons responsible. My experience with Affiliates, including referrals, has been excellent. NOT PERFECT. There have been times when things got fouled up, although they were few and far between. But their staff has always been accommodating and has always, I feel, sincerely worked to help me get my healthcare needs met--and I assure you I haven't always been "Prince Charming" when dealing with them. No, I am not a paid spokesperson for Affiliates in Medical Specialties nor for Dr. Reyes; nor do I always write stellar reviews (as a matter of fact, some of them would burn the hair right off your butt--feel free see for yourself). But when someone who is really outstanding is given lousy reviews for things over which he has absolutely no control or authority, it really chaps my hide. If Dr. Reyes or another doctor with similar qualities and abilities is unable to satisfy your medical needs, then it's likely that no one can. I wholeheartedly recommend Dr. Victor Reyes, without reservation. read more

I have been seeing Dr. Reyes for a couple of decades. He knows me so well at this point. He always knows how to help me, which referrals to get for me, and he has a great bedside manner. I would recommend Dr. Reyes in an instant. He is by far, the best Doctor I ever had. read more

I have been a long-time patient of this medical group, but definitely not a fan. When my doctor in the group moved out of state, since I had experiences with the other doctors in the group, but not Dr. Reyes, I chose to try an appt. with him (for a physical) before changing medical groups. I could NOT have been HAPPIER! He was pleasant, thorough and explained EVERYTHING. I did not need a referral so I can't speak to that. I absolutely LOVED the Dr. Reyes' manner and treatment. He did order bloodwork, which I went for on the same day, since I had not eaten prior to my appt. He told me that the results would be posted in "My Chart" on the Blue Cross website, with which I am familiar. My appt. was on March 26, 2014 and results STILL have not been posted. It is April 8, 2014 today. I called and left a message yesterday....NOTHING. I just left another message. We shall see. He knew I was leaving the country that night, for an extended period of time, so that the only way to access my results would be through the internet. I would have given him 5 stars if I had received any correspondence after my phone calls. read more