Dr. Chan was friendly and efficient. He immediately sent the referral I needed while I was seeing…read morehim. After I left the facility, I learned that the referred place did not look at my specific condition, so I called and asked them to send the referral to another location. They did so on the same day and sent me a notification on MyChart to inform me. I really appreciated the efficient service! The nurse, Meagan, was also very nice and caring. The facility was clean and spacious. Overall, a good experience. Parking was easy, as there was a parking lot.

Dr. Klem of Richmond Beach Swedish is outstanding. Dr. Klem knows it all regarding the fundamental…read morefailures of what's going on with the human body. As a 76 year old male I know I'm ready for the prostate exam. Sure, I may not want to hear the truth. I've been a patient of Dr. Klem for a number of years. Dr. Klem listens and is thorough. Dean Jackson

I have been a patient of MillCreek Family practice for almost 30 years…read more I have my favorite doctor and nurse who know my medical history however all of the doctors are good. If my doctor is not available then scheduling with another is always open and an option. There are doctors available with different specialties. Imaging and Blood work department is onsite and available. They offer patient portal, Wifi and charging stations. While no one enjoys being sick, Millcreek Family Practice takes your healthcare seriously and they provide the best possible care.

To busy to see there patients. 2 months to see a doctor even on follow up. They like using vertural…read moreappointments then one on one. And only have 2 PhD to help you. All the others have left.

We like it here. The staff is friendly and always polite. We love our provider and have also had…read moregood experiences with the urgent care staff. It's a huge bonus that they have urgent care- so many kid issues require last minute appointments and we've never had trouble getting in. Appointments do not feel super rushed. It's cleaner than most doctors offices I've been too. The only down side is during busy times (like after school) the waiting room is packed with sick kids sitting really close to you. All in all though, good quality healthcare is really hard to find these days, and they are doing it pretty well here.

Unprofessional, they don't update you with any of there services, doctors are constantly coming and…read moregoing, used to come here as a child and always had same doc just for my kids to be shuffled around left and right. They lost my daughters patient info, after being a patient for four years

I wish I could rate patient care and billing separately. The care I received from Dr. Jahncke was…read morecompassionate and competent. I came in for a consultation for a procedure, and she gave me good information about the procedure, and we agreed that it was a good idea. The billing, however, was awful. I told Dr. Jahncke up front that I needed time to save up money for this procedure, and we discussed a timeline that I thought would work. She told me that I could call up their billing department and get a detailed estimate for what I would be responsible to pay for, after insurance. I have a high deductible insurance plan, but otherwise it's pretty solid. Dr. Jahncke also told me that we needed to do a pelvic exam and pelvic ultrasound, which I scheduled with the front desk. I did the pelvic ultrasound, and then started trying to figure out how much this procedure was going to cost. It turns out that there isn't one person who can tell you what anything is going to cost... there are three or more people, who all tell you different numbers, and you have to hope they told you the right ones, and add them all up, and maybe (?) you can get a rough idea. No one knows how much anything costs. It's impossible to plan ahead, and everything is very, very expensive even with insurance. As I was still trying to figure out if I could afford the procedure, bills started arriving for the "lab work" that Dr. Jahncke had ordered... many, many bills. I've received five (5) statements so far, billing me separately for every step of the process. So far, without even having the procedure, my insurance has been billed almost $2,300 by four (4) different entities, and I've paid more than $900 out of pocket for procedures that no one warned me were going to be expensive. I am really upset that no one warned me before I had them done, especially after I had already discussed my financial situation and was trying to be responsible and plan ahead. I'm not sure anyone in the office even knows how much things cost. Needless to say, I'm not getting my procedure done here. I'm paying off the bills I already incurred, and then not coming back. It's too bad, because the care was good. But I can go to a stand-alone clinic for less than half of the cost, with no expensive surprises, and get the same procedure. If you have amazing insurance this place would be fine, but if not, it is going to be very expensive.

Dr lewis has been my doctor since my first born. She is very compassionate and genuine. She really…read morecares about her client and listens to your concerns.

Dr. Ruth is the best family doctor we've ever had. No corporate-managed healthcare here. She just…read morelistens and understands your needs_ takes whatever time is needed to address YOUR concerns with explanations you understand. Her office environment and staff match Dr. Ruth's relaxed caring approach to health care.

Dr. Freeman truly listens and cares about all your concerns. You don't feel rushed like typical…read moredoctors offices. She will allow space for you to discuss whatever your needs or curiosities have, she truly value her patients time. She also offers other care such as fit and nutrition in her office which is a great options for those seeking. The office space is clean professional with courtesy bottled water and WiFi. I'm going to also give an appreciation for her receptionist, Sarah. Sarah has been there since the beginning and is very good at her job of scheduling and welcoming patients. I've been a patient here for 5 years and have not one complaint about my care. All of my friends I refer to Dr. Freeman also have had a great experiences. Keep in mind Dr. Freeman is a private practice, you cannot expect to be seen immediately, certainly worth the wait. I do recommend calling for appointments instead of leaving a voicemail for best experience.

Both my children were seen in October for their well child visit by Dr. Sinclair and I still…read morehaven't received our after-care summary. Don't waste your time coming to this clinic. I have sent email and left messages asking for a status update and both have gone unanswered. Very unprofessional.

Doctors are decent but the front office staff and billing are a complete nightmare and super hard…read moreto get a hold of! I would avoid coming here because of that. I have had multiple issues with bills and insurance being processed, even though I have a well known insurance carrier (PPO) that they take. The billing just cant get it together and has no idea whats going on. Avoid this practice unless you want to cause yourself unnecessary headaches. Theyre still trying to figure out a bill from a visit my son had 9 months ago and im continuing to receive bills from them without them running it through my insurance even though ive spoked to them in length 4 times on the phone now regarding the same issue.

Absolutely horrible experience seeing dr Vega. Do not see this man under any circumstances…read moreESPECIALLY if you are a woman. he preformed what I later learned to be a completely unnecessary pelvic exam (in which I felt he had no real idea what he was doing , fumbling, not alerting me of what he was doing in the moment, etc), after asking him point blank if it was absolutely necessary and if there was any other alternative. He said yes it was the only way ,after consulting other drs I learned that this was 100% untrue. There were countless other ways he could have confirmed my condition. He was also apparently unaware that the extremely time sensitive medication he prescribed to me , was illegal to carry at ANY pharmacy within 100 miles of me (I was informed by a pharmacist at the 4th pharmacy I went to in attempts to obtain said medication) wasting several hours of my time and worsening the severity of my condition. Overall extremely creepy and utterly traumatic situation. This man should have his license revoked

Dr. Bolton took an appointment with me knowing she wasn't going to help me with what I needed. She…read morekept trying to push me to take anti-anxiety meds even though I said I didn't want to. She prescribed me some in my first appointment which was not supposed to be used with current meds which she knew that I took and asked me about minutes ago in that appointment. I told her I didn't want to take them because they make me feel numb and unfeeling and she said "but you didn't get anxiety right??" She was argumentative and told me I wasn't a whole person. If you can't help patients with what they need then don't take the appointment. I know myself and my body better than you. I walked out of that appointment after 10 minutes crying - all the while she's sitting there as if there's something to talk about still. Please don't go to her, she is terrible.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.