I am beyond frustrated. I have been seeing this doctor for a couple of years, and she's pretty good, except perhaps too "conventional medicine" for my taste, but it has become INCREASINGLY IMPOSSIBLE to contact her or make appointments since she is in the UW Medicine system. Forget the phone number, it goes to their main line which handles everyone in the wider Seattle area, and minimal waiting time is at least half an hour (usually longer), during which time you have to listen to annyoing recorded commercials about UW services. If you are lucky enough to get through and don't hang up beforehand, the person answering has zero knowledge (or interest) in you as a patient, asks you to re-state all the information they already have-a dozen times, puts you on hold, then says they have to contact the practice and someone will get back to you. Impossible to make or re-schedule most appointments on the portal. Heaven forbid you have a medical condition; that appointment is at least three months out. UW, apparently, has ZERO regard for your time (or your medical problem) and both pale in comparison to them minimizing their costs and mazimizing their profits. I honestly don't know how they stay in business, other than that there might be few other options available. Given this, the best doctor in the world would be brought down in terms of any ratings, because if it's so frustrating to contact them or make/book/change appointments, of course you are going to go elsewhere. Which is, in fact, what I am about to do, and would recommend to anyone reading this as well. read more