Best time to go is during a sale. You can get some awesome deals then. I wish there was more to choose from in lingerie, but there's always the online store for more options. This store seems to have a lot of employees willing to help. But the last two times I was in, there was only one cashier. This didn't cut it during their semi-annual sale. Not sure why some floor people didn't come over to help with the long line. Anyways, I did a fitting there one day which was great to find out my exact size. The girl was super nice and helpful. I'd suggest a fitting if you've never done one. read more

went to buy some new bras and underwear, was kinda harassed out the store by the pink employees. the first young lady I talked to was very sweet, she sized me and helped me get started. then I just wanted to look because I hadn't been to the store in years. I didn't see anything I liked in pink so I went over to VS. a pink employee chased after me to ask me how I was doing and to tell me there's some great sales at pink. it felt a little ridiculous. And then another one. And another. in a span of 5 minutes I had probably told 4 employees I was doing okay and didn't need help. they literally wouldn't stop. So I had to leave. :(. Sad. read more

Love everything about this store! Especially Anna and Christy! They are amazing and everyone is so very helpful! Thanks for being so amazing ladies!!!!! read more

The store and its staff are tops! VS Pink is adjacent to VS and that makes it REALLY nice to shop for what I want/need/desire/gotta have, the whole shebang! Someone is there to help at all times so if you have a question (or concern!), ask away~ they don't bite! Have you joined their FB page? You can find all the latest deals and be prepared when you go in... The store is located inside Westfield- Southlake Mall, so no parking just outside; you'll have to do some hoofing to get there! It's on the lower level, closer to JcPenney. read more

Victoria's Secret & PINK - Sporty! - Lingerie Near Me - Merrillville, Indiana

I love coming to shop at this place, people are great. I know the manager she is pretty cool. This store is always clean and the fitting rooms are also clean. Cashiers are really friendly and nice. read more

I came to this store today to a bit of christmas shopping. The customer service was great but the store was a bit messy. I prefer to shop at the location in orland because its much bigger and much more organized. I believe customer service triumphs everything. Im pleased with the service i recieved today. Although, i did not find a few things I was looking for, I did walk out with 2 pretty full bags. read more

Currently their location is under construction so you will find them lower level by sears in a small location. Too many people in line and that makes it difficult to get through the aisles and to some merchandise. If you wear a size larger then 36dd the sales clerks will not offer any help as if you are not interested in items other then bras. The teen crowd packs around the panty tables as if their life depends on picking that 1 pair of free panties to save their life. You almost feel like you will loose your hand trying to pick up a pair. Sales people tell you their names and walk away never to be seen again. Very disappointed today and hope most if not all issues resolve once they are back to their normal location. What bad timing in doing this remodel. read more

Most of the sizes that fit my small frame are on the PINK side of the store, despite the fact that I very much so consider myself a woman and not a teenager or a college girl. The pricing is grossly inflated and I'm not sold on quality either. VS excels at selling trendy, not classic or demure or fucking gorgeous intimate wear. They sell "cute" "pretty" "hit it now" (yes, I just said...err...typed that) "clothing." Perhaps I'm cynical because I'm all too aware of the actual wholesale price coming from foreign manufactures. VS makes hand over fist...they pay somewhere between 12-30 cents per panty and charge $5 - 14 per panty or the luminous 5 for $25 offer....anyone want to raise their hand on what the cost of that is per panty....ding!ding!ding! to you sir in the bright technicolor shirt...its $5 per panty....who wants to do the inflation rate (okay, let's save that for another lesson). WHY DO YOU THINK THEY CAN AFFORD TO GIVE AWAY FREE PANTIES TO ALL OF AMERICA??!?! Because for every 1 panty purchase you make, they can purchase about 16 1/2 panties....eeekkk! Yes....do the math. Okay so enough of the economics lesson. So I shop at Victoria Secret sometimes...I prefer the likes of brands often found at Bloomingdales...I prefer complicated laciness over plain patterns. This store definitely has issues with their lines and how people are awaited on accordingly. Its kind of a mess, but once you get to the register, everyone is always completely pleasant. The ladies that work at this location are passionate and kind. The selection SUCKS compared to Oak Brook and Skokie locations. They honor expired coupons depending on who you speak with...and they do have an awesome return policy.....and when I say awesome....I mean, scary awesome...the fact that women can return panties....freaks the crap out of me....[insert dirty word here]. Anyway...no one is going to ever really see my undies except for me (I like it that way) and the truth of the matter is that underwear is actually evil and women shouldn't wear it as often as they think. Cheers! Panty-on! read more

Had a complicated online return and they helped me figure out what happened and one of the managers gave me a coupon because the online warehouse messed up my purchase. I ended up exchanging the items and buying something else because they were so sweet and helpful. One of the better Victoria's still! read more

I went to Victoria's Secret to buy Christmas gifts for my girlfriend recently and recieved nothing but great customer service. Especially from one of the employees named Becca! I highly recommend that if you go there you ask for her help. I went to Victoria's Secert multiple times for suggestions and every time becca was more than happy to help me. I even told the manager how great her customer service was. read more

Went to get some new bras. Horrible customer service! She was trying to fit me in the wrong size bra after I told her. I think their staff needs to brush up on their skills and knowledge! Rude... read more

I have shopped here for almost 7 years and have never come across a rude employee. They have always been extremely friendly in this store. Today my mom was checking out and the cashier was the opposite! She seemed bothered by the fact my mom was using a secret reward and was disregarding the reward until another employee told her she had to scan it. I know shes a newer employee because Im in the store 3-5 times a month and Ive never seen her. Hopefully management puts her in her place! read more