Great service and very upfront about costs. Worked with me to make sure the most important work…read morewas done first and waited on other items that weren't as necessary to help me keep the cost affordable. Highly recommend!

I recently moved to the area in 2023. I have a Jeep and always took it to the Dealership for…read moreservice. I find the dealerships are not personal and it's more of a factory type "in and out" I don't see the same people more often on the phone or at the counter. I pass the shop daily on my way to work and was curious about the place. I always see a lot of cars there. So I recently called for a service appointment. Andrew is very nice and articulate on the phone. That is my 1st impression of a good company. The person who answers the phone is usually the face of the company. He's got a good face. He has a sense of responsibility and pride for the technicians that work for the company and I could tell that by how he spoke about them. The technicians are very detailed, they show you photos of what they are inspecting and give you a lot of information. For me it's great as I have a mechanical background so I understood everything that was pointed out. I felt confident that my truck was thoroughly looked at. The appointment process is easy, just give then a call. For me, thankfully I have not needed a major repair "yet" but if and when I do, taking my Jeep Trailhawk to R and K.

They know their stuff! Got me on the road in an emergency and I am eternally grateful. Thank you…read morefrom this out of towner.

DO NOT TAKE YOUR CAR HERE. Mechanic is unscrupulous and predatory! My wife brought our 2020…read moreSubaru Ascent in last week for a brake job. She left the car with him to get the job done. When she returned hours later she was told "you need a brake job and an oil change -- that'll be $165!" He claimed the charge was for "diagnostics." He had not done any of the work she requested on the vehicle and told her he did not have time to do the work on it that day. She says he got very aggressive with her when she questioned the charge. Agree with other reviewers here who say this fellow "fleeces you depending on your level of car knowledge and whether or not you live in the area. Ridiculously overpriced... greedy, unhelpful." That was certainly our experience.

Finally, a no B.S. place to get your car fixed! Harvey runs it, and always gives excellent advice,…read moreprices, and service. Once I went there with my kid's car to fix a slow leak in a tire, and was told the tire couldn't be fixed. I left my wallet at home, and only had $20 on me which was more than enough to fix the tire, had it been possible. But I needed a NEW tire. Harvey told me not to worry; I could pay next time! WHERE else can you find relationships like that??? I'm a customer for life!

Showed up with a broken CV joint they took me right away. Got it done fast. great Mechanics highly…read morerecommend. Very good prices, straight forward i got some work done here a year ago and will always go here from now on.

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

Overall smooth transaction from service to sales. Amazing crew no pressure. I have anxiety issues…read morecoupled with focus problems. I drove one hour to meet these attentive folks.

Always my favorite and best mechanic! Top notch work and repairs to my CR-V. Very trustworthy.read more

I brought my vehicle here for a minor thing. The mechanic came out, repaired it in two mins and…read moredidn't even charge me. A week later i had a separate issue, more major. Dropped it off, within a couple of hours I got a call back and the gentleman told me exactly what was wrong and how much it would cost. Very reasonable. He told me it would be ready the next day. Sure enough my vehicle was ready before noon. Check out was quick and easy and they went over the work done and answered my questions. What blew me away was they washed my car and did the small touches like air freshener. The next day I got a phone call from them just to make sure everything was running right. Amazing. It feels awesome because now i have a mechanic I can trust and will take care of my vehicle right. Do the right thing and make an appointment and you will be good to go.

So thankful to finally have a trustworthy place to take my car when it needs work. It's the first…read moretime in a long time that my car actually felt like it was driving better and smoother after a service and the pricing was very reasonable! I am super grateful to them for taking such good care of my car and not trying to drain my bank account! The drive is worth it I don't live close by but will always come here going forward with all my car service needs!

Not the amazing dee pat that it used to be. Some of the best workers that left will tell you the…read moresame. Will never forget how i had a lifter issue and they just kind of threw their hands up and wouldnt repair the issue and only offered to replace the whole engine LOL. Also *tried* to charge me $25 bc the battery died, in THEIR lot. Cant make this sh*t up.

Highly recommend! The Muffler Shop is an excellent, knowledgeable, quality shop; serviced by master…read moremechanic Chris. It's a very honest, experienced shop with very reasonable, fair pricing. It's going to be fixed right the 1st time. Trustworthy!

Owner Chris and his longtime employee John, have consistently provided great service for the past…read morefive + years that my wife and I have been customers. Aside from the polite and personable manner in which we are addressed, their work is top notch and the pricing is reasonable. Highly recommend The Muffler Shop to all. Philip and Kathy Needham

I went back to Willy's for more work. I called in am, needed brakes badly, I couldn't be back in…read morethe area until after 4. No problem, they did great by my. I dropped off the car at 4, they did the tear brakes, which were really bad, picked yo the cat at 6. There work is amazing and there pricing is extremely fair! I trust these guys, they do great work and really take care of their customers.

I was hoping the other reviews were not a real reflection of this business but my experience has…read morebeen even less than 1 star. I made an appointment to get my battery replaced and was told there was no issue with the battery and that the alternator needed to be replaced. I gave the green light for that and then get a call that they need to replace the battery when that's why I brought it there in the first place?? not only that but whoever is answering the phones here thinks it's appropriate to hang up on customers when they ask for an explanation. DO NOT GO HERE unless you're getting EVERYTHING in writing. They will call you a liar when they're being dishonest.