I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

My Top 3: 1. No diagnostic fee!!!…read more2. Extremely thorough! 3. Fast service! My window gears were broken and I could not roll my windows up. I called three different auto shops & they couldn't see me the next day. I am so happy that I found this hidden gem. The staff was really friendly & looked through everything in my car. They checked my air filter & made sure to clean any parts that may be clogged with bugs like my radiator. I love the way they show me what's wrong with my car and they patiently explain what wrong & right looks like. I 100% recommend going here! Plus no diagnostic fee!!!! Also, they have wifi so I was able to do work while waiting for my car to be finished. The location is quite breezy so it's not uncomfortable to wait there.

Not only were Nature and Carlos honest, friendly and knew what they were doing, they were my…read morefamilies life savers. We were visiting family from out of town, and I over filled my ac system, and it stopped working in 105 degree weather. It was 4th of July weekend and mechanics were stacked up. I called and spoke with Nature and shared what issue I was having, and he assured me he could fix it right away and did. AC is cold and everything working great!!! I will definitely come back as I come through El Paso often. Go see Nature and Carlos and ask for the "Bread Man"!!! Thank you

Best deals in El Paso/Socorro. Honest, fast, and inexpensive. No hidden costs and won't try to…read moreoversell you on anything. Guaranteed work.

Horizon tires in horizon TX is a total rip off. Do not go here. They did not seem to have…read moreknowledge on how to fix our truck. Kept saying it will be fixed well 5 days later and $2800.00 dollars later it still would not start. We are stranded for 5 days it was horrible.

Just over a month ago, I was moving from El Paso to the Dallas area. As I fueled my gas tank, I…read morenoticed a roofing nail on the side wall of my tire. I went to Horizon Tire Shop and was very pleased with the service and speed that their team displayed. In a short time, I was back on the road with safe tires and still on schedule. If I was still in El Paso, Horizon Tire Shop would be my go-to place for tire services.

I took a radiator to him to have it cleaned. In the past I got a good job done at his shop. When I…read moretook a radiator to him this time he did not tell me that the guy that did the radiators in the past was no longer there. The new guy took my radiator apart and cleaned it before checking it. When I went to pick it up he said the core was bad. I asked him why and he said it leaked. I asked him why he did not check it before he tried to clean it. He gave me no answer. I told him ok let me take it and he said I had to pay him $80.00. I said why? He said because they had cleaned it I had to pay for the cleaning. I said but its bad according to you. What am I suppose to do. In the end it cost me $350.00 I could have gotten a new radiator for that price. I will never do business with him again! BAD BUSINESS PRACTICE!!!!!!

Took my car to them they kept it for 2 months didn't do a dam thing for ac job they couldn't find…read morethe problem so they said they took it to "a guy" he said it was the ac control module said they ordered it from eBay charged me 700 dollars for nothing car exactly the same keeps burning compressors out complete crooks stay away and this was the second time they charged for the job the first time the compressor burnt out in 2weeks cause they couldn't fix it exactly what he told me !

My car needed some urgent repairs, and they got me in and out faster than I expected. The team was…read moreincredibly friendly, professional, and gave me a fair price. I live on the other side of town but that doesn't matter. I'll definitely be coming back for any future needs and highly recommend this place to anyone looking for reliable and fast service!