I don't know about you but I hate the process of buying a used car. It's not the hunt I despise as…read moreI do enjoy searching the internet, looking at cars on lots and on the road and researching dimensions, reviews, etc. I dread the unknowledgeable, too young doesn't know how to interact with an adult salesperson or the slimy, going to sneak in some paperwork for a warranty you don't want finance person. Every 3 to 5 years I trade in my vehicle for a newer, different brand used vehicle. Not too long ago I was all about buying a brand new vehicle but for the last decade it's used cars for me. I've been pleased with my purchases and really enjoy trying out new brands. I've driven Land Rover, Ford, Chrysler and have enjoyed them all. Time to wake and enjoy the process as none of your used car nightmares are to be found here. I came in with a particular vehicle in mind. After discussing with used car sales guy, Bryan, I was most interested in another vehicle. This other vehicle was a step above my expectations. Bryan took the time to listen to my current situation with employment and what type of vehicle I needed to use to take my 85 mom with. I have wheelchairs and walkers that need to go with me on every trip so I needed a certain length and width in the vehicle. He listened to the budget I needed to stick to. He was very knowledgeable about all the vehicles we discussed; our conversation was easy and enjoyable. I actually enjoyed the visit. I always felt 'heard' and never once felt 'rushed'. After the selection was made it was time to do the financing...YUCK! Surprise again as Phil, in financing listened as I expressed my situation and needs. Phil was also polite, friendly, communicated very clearly and thank goodness he was quick and efficient. This was the absolute best car-buying experience I have ever had and I'm over 60 with a lot of cars bought under my belt. Come on in to browse or buy, you won't be disappointed.

Unfortunately, my experience with Jim Riehl's was very disappointing…read more Before purchasing, I asked specific questions and raised concerns, and I relied on the information provided by the dealership in making my decision. Shortly after the purchase, I learned information that I believe should have been disclosed prior to the sale, especially given the concerns I had already raised. I returned to the dealership and gave management a fair opportunity to address the situation directly. I was not looking for conflict--only a reasonable resolution based on the circumstances. We were ultimately unable to reach one. My issue is not that a used vehicle can have problems; that is expected. My concern is transparency and the ability to trust that all relevant information is fully and accurately disclosed during the sales process. I made every effort to resolve this privately before posting a review. Based on my experience, I would strongly encourage anyone purchasing a used vehicle here to be extremely cautious, ask detailed questions, request all available records, and independently verify everything before relying on what is presented. I wish my experience had been different.

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

Almost 2 years ago I purchased my first Honda here. That experience was smooth and excellent…read more Since then I have had my various oils changed twice at this location. Each time the transaction is smooth and pleasant. The service is quick and effective. I feel secure sending my vehicle here. Having your engine worked on is super-stressful on a variety of levels and this service location does a great job of handling each stage of the process with kindness and efficiency. My car comes back clean and in a timely manner. The team I interact with from the cashier, the service advisor, Sean, the Service Director, Jerry, the chauffer, David and the main mechanics has always been nothing but excellent. My vehicle is a 2022 Honda Pilot. So far, so good with 50K miles.

I bought my wife a brand new 2025 Honda pilot sport. barely…read morehas 3000 miles on it, I've had it in for service once and had an appointment today for a recall item. Both visits to the service center have been very disappointing. The service people act like they're doing you a favor. Can anyone recommend a better Honda service center? Besides the poor service , really shouldn't be having service issues on this vehicle. I'm not going to be purchasing another vehicle from Jim Riehl's "FRIENDLY" Honda. I wouldn't recommend anyone else should either.

I bought a 2010 F-150 from John Bird at B&B Car Co. and had a great experience. After taking it…read morehome, I noticed a small issue with the A/C--brought it back, and they fixed it the very next day at no charge. Super solid place to buy a used vehicle--highly recommend.

I collected my truck today and I am thoroughly delighted as it operates and drives exceptionally…read morewell. This is the third vehicle we have purchased from B&B Car Company, and it meets all my expectations. I will certainly be acquiring all future vehicles from them. Thanks to Chris carrier and John bird and and big thank you to Bob Stickel for the great deal

I notice some reviews of this dealer are for the vehicle itself and not the sales/service customers…read morereceived. Since Parkway didn't manufacture the vehicle would be unfair to take that in consideration. My family has been purchasing vehicles here for about 10 years now and have established a great relationship with the sales manager and the sales agents, which is important to find somebody you trust during this process. For us it's Brian and Pat. They have been helpful, provided great advice on options and always work hard to find the best deal.

Paid almost $600 just for a battery. Should've just went to Autozone. They'll at least install a…read morebattery for free. AND I was without my vehicle for over 24hrs. Terrible! Don't recommend! Couldn't post without clicking a star. Only reason they got a star out of me.

I just want to thank Derek my Amazing salesman who goes the extra mile for his clients... Derek is…read moreabsolutely the very best part of Jaguar Land Rover Lakeside... My family and I have been working with Derek since 2010, I can honestly say Derek has always done an excellent job for our family... Walking us through the buying process with ease, Thank You Derek your part of our family now...

William is top notch! William was personable, pleasant, knowledgeable, an effective listener and…read morecommunicator; and, most importantly to me he would say endearing words like, "God bless" or "Drive safe". William called me on my three-year anniversay as a follow up to my inquiry year two. He had the perfect vehicle for me and showed it to me via FaceTime. In 24 hours, I was driving my new vehicle off of the lot. William's customer service was exceptional. "I am here for my customer, just call me you have my cell phone number". I appreciate his dedication to his craft and to the people he serves.

It was a pleasure working with Andrew Gardner who went above and beyond to explain all the features…read moreof my new car. The follow up telephone calls and text messages were very much appreciated. I feel free to call him whenever I have any questions. Thanks, again, Andrew.

Follow up to my first visit to Genesis for my air conditioning problem. I had to add another can of…read morefreon to the system and that gave me ice cold air conditioning once again. Genesis reached out to me and said they would check my vehicle for leaks. They found no leaks so I will monitor it for a while to see what happens. They initially did tell me that the evaporator was clogged and that performance may decline over time, but I feel the air is way too cold for there to be a restriction. Time will tell. Thank you Genesis for taking another look at my Fiat. I truly appreciate it!

Walked in to browse, and wound up with a sweet new car! Thanks to my salesperson Stanley, who…read morehelped me get into a car at the price point I wanted. And he even made me a real cappuccino - now that's service! ;) And I love my car!

My favorite Fiat dealership around. Everyone is so friendly. STEVE IS AMAZING!!! :-) I would rather…read moredrive way out of the way to go here than any other dealership. Seriously, they are the best. Let them help get you a car.

I stopped in for wheel locks. This was the first time my vehicle didn't come with them. My brother…read morenoticed, so I called for parts. They were $125 before taxes. I had an appointment and it took 50 minutes to install wheel locks. Why don't they come standard anymore? This was more money out of pocket and time. I don't understand why less is being offered. I'm a teacher that isn't paid year round. This was super unexpected and inconvenient.

If I could give this service department 0 stars, I would…read more I brought my car in for an oil change and a road force tire balance. When I got my car back, it was shaking much worse than before. At anything over 50 mph, the car was practically undrivable. What makes this even more frustrating is that the technician's own paperwork acknowledged there was still an issue. The printout noted they could still feel a shake, and my service advisor, Tyler, told me the same. The paperwork even stated that if the shaking continued, the suspension and steering might need to be checked. Instead of discussing these findings or working toward a resolution, I was sent home with a car that drove significantly worse than when I brought it in. I took my car to Discount Tire for a second opinion. They told me all four tires were out of balance and said they were surprised I was even able to drive the car to their shop. After they properly rebalanced the tires, my car drove exactly like it did before Moran serviced it. After spending $129.99 on a road force balance that made my vehicle worse, I contacted Moran Chevrolet and spoke with Laura Marklin, the Service Manager. I provided documentation from Discount Tire along with videos showing how badly the steering wheel was shaking. Rather than discussing a reasonable resolution, Laura insisted their computer showed everything was balanced correctly and that nothing was wrong with their work, essentially suggesting Discount Tire was wrong. However, once Discount rebalanced the tires, my car immediately drove normally again. The only solution Moran offered was to refund the balancing charge and put towards brakes. if I returned to have my brakes serviced there. That was completely unacceptable. If they couldn't properly balance my tires, why would I trust them to perform brake work? To make matters worse, there were pen marks all over my windshield visor tint that I had to clean off myself. Then, when an employee brought my car around, he attempted to drive it through the automatic car wash until another employee stopped him, explaining that Camaros and Corvettes should not go through it. From start to finish, this was an awful experience. The workmanship was poor, the customer service was even worse, and at no point did I feel like anyone genuinely cared about making the situation right. My car was originally purchased from this dealership in 2010, and I expected them to stand behind their work. Instead, I had to pay another shop to correct their mistake and was offered no meaningful resolution. Their website says, "If anything about your visit wasn't perfect, please reach out to me so I can make it right." Unfortunately, that was not my experience. I will not be returning for service or purchasing another vehicle from Moran Chevrolet. I'd rather support a local independent shop that takes pride in its work, treats customers with respect, and stands behind the services it provides.

I bought a new car from here and everyone was very accommodating and nice. The staff takes there…read moretime to help whoever needs it and are very accommodating. Whenever I need to come in for a oil change the service department is always ready to help and educate me on what my vehicle may need.

The service people dismiss you if you have a problem. I have told them about an issue with my tires…read moreNOT BEING ROTATED every other oil change. I ended up being handed an invoice with " if you want the road noise to stop get new tires" . Well I did and the place I bought tires from asked where it was aligned. Told them the dealer. They were shocked that the alignment was so far off!!! Second issue, the AWD actuator was acting up. The service writers dismissed my concern, again. I had to go ride around to point out the issue!!!! Now it's a waiting game as they switch out parts........ are you serious!?!? Very unprofessional business.