I have bought several new trucks over the past 15 years but this is my first experience with Burke…read moreChevrolet. From my first meeting with my sales associate, Ryan Brewer (AWESOME GUY) to my meet and greet with Bryan Burke, I have to say it has been my BEST experience ever. The customer service is second to none and the family owned business is truly a benefit when it comes to that "personal touch". I feel my deal was more than fair and their willingness to go beyond the call of duty to get a part needed to complete a dealer added option GPS system was incredible. John Harvey and Kevin (Service Technician) were the best in assuring my truck was delivered as promised. No more of the fast talking big dealers for me!! They won me over...

I would like to make everybody aware of the horrible experience I had with Burke they serviced my…read morebrakes for a Recall I ha no issues going in to the dealer but now my truck has ABS issues. They will not fix it and want to charge me for a problem they caused. they left me with an unusable vehicle.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

The best experience buying a car. Very friendly, honest sales team and I must mention the car I…read morepurchased has been reliable and the best deal you can find. i highly recommend Absolute Motors on page Blvd Springfiel, ma.

Best mechanic I've ever had work on my truck. Figured out what was wrong with it the same day I…read morebrought it in, gave me a very fair price and it runs better than ever. Thanks Mike for your fair and reliable service. I will definitely be back

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

These people are crooks and frauds !! They over charged me for a 2006 Toyota(as is)for $7341.25 on…read moreOctober 13 they took my money and they said they would fix the bumper,front windshield(Trevor said appt by Payless on Oct.16), put new brakes,tires, and rotors, new battery, fix the seat belts,etc. it took them over a month to fix the windshield alone. After 3 weeks I said I want my money back I can't keep waiting for a car that they don't want to fix and Diane then fraudulently/illegally registered the car under name without a bill of sale or even a title all because they didn't want to give me my money back. Nov.15 I finally get the car; seat belts don't click (only driver), windshield still broken, car making weird noises while driving, turning off and turning on, car shaking really bad especially on reverse, while driving, at a stop sign,CD player doesn't work, Bluetooth doesn't work,lights are out, speakers are practically blown, battery keeps going out causing clock to reset,middle arm rest is broken,tires are shit so is the spare (14 psi), breaks has a weird movement like a pause like of it got stuck half way! which is a safety hazard, they gave me the car with only a quart of gas. Hood will only close if you slam it.Trevor, Diane, the fat old lady that sits by the bathroom, and the fat older guy with glasses like to gang up on you, give a lot of attitude,scream,shout, and act like they're the victim . These bamboons didn't even know the lemon law (they had to Google the shit) or how to sell a car but want to brag about being in business for 43 years. I was told I have a warrenty of 30 days 100 miles but I have to drive the car for 100 miles before getting it inspected because of the new battery when I told them I'm driving 2 miles a day that's impossible and doesn't make sense they got mad and the screaming and jumping around like toddlers started again oh i don't care whatever, whatever not my problem that's yours it's your car now while he rolled his eyes like a teenager on her period(is what I got). I have 4 co workers that vouched for them but I guess how I'm not white this is the reason I'm the only one dealing with this shit storm of morons. The mechanic is even worse he gets offend because you question his work and acts like his youtube diploma is the best work.

Huge Thank you to Trevor from Chris auto sales! Very friendly, knowledgeable, and caring when it…read morecame to my needs and wants for my next vehicle! I absolutely love my new Ford explorer! If your looking for your next SUV or Car stop in and see for yourself! You won't be disappointed! Thank you Chris Auto Sales!!

So on Saturdays I normally work dealership events And I must…read moresay Balise Mazda the women salesforce that they have down there is just a powerhouse and they are amazing. I was very impressed with how many people showed up for the event that they were holding that I was running and the loyalty to the sales women. They also had some salesmen but the three women really ruled the house of sales.. If I was ever looking for a Mazda I would definitely go visit Chantelli, Ashley and Callie

Brain and Irvin were extremely helpful and professional as we moved into a new lease…read more great service and product. thank you Ilo and Stephanie

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

It was time for a safer, more reliable car, and I couldn't be happier with the team at Thrifty Car…read moreSales in Westfield, MA for their excellent above and beyond service. Seriously, if you're in the Northeast, and need a car, they treat you like family. I purchased a 2021 Hyundai Tucson all before work at 11. They had me in and out in an hour and a half, and even came in early before they opened to help me out! You will not be disappointed with Mike and his team!

had my car for 2 1/2 years , engine is broken now and i still owe on it . shady shady shady ..read more