Thank God for De Leon Auto & Wrecker Service! My father and I were stranded in our motorhome…read morehalfway between the Laredo and Colombia border crossings, on Mills Road. The lug nuts of our rear passenger wheel snapped off and our tires nearly fell off completely. De Leon answered the call, and rescued us from the middle of nowhere. It was late in the day, and all the mechanic shops were closed, so Jaime offered to take us to his shop and do the repair himself. He did great work at a reasonable price. We're so thankful he was able to do that because we got back on the road and finished our trip with very little delay. We reached our destination safe and sound thanks to De Leon Auto. Thank you guys! We really appreciate your hard work and honesty. Honest, Hard Working American Family Business.

Came in for service, as always friendly and helpful staff. Check in was quick Gabriel answered…read morequestions on some concerns and provided recommended services Great Service Staff

Great service! Great Prices! Repaired my tire quickly and they also offered me a good deal on a…read morevehicle. Not ready to buy yet though, but definitly will come back

Fast service and excellent quality of work! My Mercedes looks brand new and Pete was very helpful…read morethroughout the process! highly recommended!

This place is a SCAM! the Owner Pete Lozano does not deliver what he promises. The insurance paid…read morehim more than $26,000 dlls and he already has the truck for 3 months without repairing it. I have tried to talk to him to give us back the truck to take it to another workshop and he does not agree promising truck will be ready soon. I still waiting for an answer, I'll probably need to take him to court to solve this situation, don't ever going to this place, you will lost your money, time and a lot of headaches very unprofessional!!!

I was able to get a same-day appointment, and the staff was nothing but respectful and considerate…read more The windshield repair was flawless--you can hardly even tell there was a star there. I really appreciate their efficiency and outstanding service!

YES! Excellent service and good quality repair on my windshield. I have always recommended this…read morelocal business because of their quick service and constant satisfaction. I've gone with Dr. Louie's about five times now and it's always a job well-done.

very good with their service, great pricing, serviced alignment. Second time i bring my vehicles…read morehere, they do a good job in what they do, very much recommend.

Took my pickup here for a replacement transmission. The first issue was it took them 2 weeks to…read morestart working on it sitting in the parking lot. Once they finally put the new unit in it was faulty and wouldn't shift from 1st to 2nd gear. After 2 more tries they finally got it to work correctly... Until today. I'm now sitting on the side of the highway at the closest shop I could find. where they informed me the 6 bolts holding the transmission to the transfer case were finger tight. Which the technician said is the fault of the shop that installed it. After calling JR Martinez and politely asking if they would be willing to do anything I got a very short fused woman on the phone. So all this to say, not olny are the mechanics bad, and the parts faulty, but the customer service also sucks! I will not be returning to JR Martinez South!

Great shop, brought my truck in with an issue with power steering and Mr. Campos was able to take…read morecare of me quick at a great price. Much respect for this shop and the mechanics here. 5 Stars all the way.

Recien visitamos Sames Honda y compre para mi esposa una 2024 CR-V…read more Nos atendio Pablo Zapata desde el inicio mostrandonos los diferentes modelos y todas las opciones disponibles. Nos respondio todas las preguntas que le hicimos en forma muy atenta y paciente y nos guio durante todo el proceso de negociacion para la toma de la desicion. Es una persona que conoce los autos y sabe explicar su funcionamiento en una forma muy clara ademas de dar un excelente servicio al cliente. Lo recomiendo ampliamente para que trate con el en su proxima compra. Quedamos muy satisfechos mi esposa y yo. HJG Laredo, TX

I have been a loyal Honda customer for over 10 years, and I have never experienced service this bad…read moreuntil now. The Service Department at Sames Honda has become an absolute disaster. Communication is practically nonexistent. Days go by without anyone calling to explain what's wrong with your vehicle or provide an update. Trying to reach someone by phone is almost impossible. Calls go unanswered, messages are never returned, and you're left wondering what's going on. Even simple services are taking far longer than they should. There are no shuttle services or loaner vehicles available, leaving customers stranded while they wait. The service advisors don't seem properly trained. They struggle to explain what services are being offered and don't even know how to look up warranty information correctly. That's basic knowledge that customers should be able to expect. What's even more disappointing is the leadership. While customers stand in line waiting for help, the Service Manager appears content to sit in his office instead of assisting his overwhelmed staff. When he finally does come out, he's rude and dismissive rather than trying to resolve concerns. It's obvious something changed in management because this is not the Honda service department I knew for years. The professionalism, customer service, and efficiency that once made me choose Honda have completely disappeared. This department has damaged the reputation that Sames Honda spent years building. Evelyn Sames needs to take a serious look at what's happening in the service department before it drives away even more loyal customers. If this is the direction management has chosen, they're running a once-respected service department straight into the ground. I never thought I'd say this after more than a decade of buying Hondas, but I will think twice before ever bringing another vehicle here at Sames Honda.

Car wash was great! Nice facility and great customer service! Edmundo was very professional and…read morefriendly! Definitely worth checking out. Great value for the product.