Decided to upgrade my TV when I accidentally tried to plug in my Amazon fire stick and pushed the HDMI port into the casing of my LG TV. Whoops. Searched for deals on Amazon since it was Prime Day and saw that many other places were price matching. Had heard many good things about Video Only and saw these amazing reviews, so decided to look in a store and see what kind of deals they were offering. Walked out with last year's model of a 55" Samsung crystal UHD Smart TV for $250. Couldn't find a better price anywhere. Thank you, Video Only! read more

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Not gonna lie. Had a bad experience, or two, many many years ago at Video Only in another city, and basically haven't set foot in one in 20+ years. But I really had the urge to get a new TV, and I'd done my homework and shopping I had a decent grasp of the competing technologies, new pricing at Amazon and Costco. I went in, figuring they could discuss the technology side with expertise. The salesman listened to my basic wants, said there was only one choice for me. It was a 65" Samsung OLED. Essentially top technology, top brand. And the price was truly amazing. I scheduled delivery later in the week, and went on line. Every, and I mean every, review from. The web sites to top Consumer magazines had this exact model at the very top of its lists for main stream sets, and all had it priced $2-500 more than I paid. I've had itntwo months and I love it read more

Great staff, super knowledgeable and friendly! Shoutout to Calvin he made my tv buying experience awesome!

Hello again, In a previous statement, I prematurely wrote about the positive experience that I had at Video Only in Union City. This is a retraction and amendment to my previous statement: My positive experience was based on a single transaction. While the person that I referred to in my original statement was effective in completing the sale to me, his evasive attitude, misleading statements, and his lack of communication was an exhibition of flawed character behavior, and poor customer service. In fact, I have since cancelled my previous transactions at Video Only in Union City. I have asked for a return of all my money, and according to the store manager, that is pending. I want to make sure that my initial praise of this previously mentioned salesperson is not misinterpreted as an endorsement of his overall conduct. In the future, I cannot righteously recommend that anyone that I know patronize Video Only in Union City. read more

December 22, 2024 at 9:30 AM: This Sunday morning we visited Best Buy in this location in Union City on Dwyer Street. We just want to share our appreciation for Crystal and Jason's incomparable and world class customer relations skills. They are very knowledgeable, patient and very professional. Crystal smoothly walked us through the purchase and the credit process. She also mentioned other services and products that we might need And we ended up purchasing them as well. Jason, being the manager helped us about cameras and answered all our technical questions which helped us in making a decision which camera to buy. Both Jason and Crystal patiently explained to us about membership and extended warranty purchases. These two customer representatives are very highly commendable. And we also experienced that every employee this morning we interacted at this store location are very helpful and are willing to answer questions. read more

I always do thorough research to find the best prices, and I can confidently say I just bought the LG 65-Inch C5 OLED for the lowest price anywhere! Just $1399 for the 2025 model. For comparison, it's $1699 at best buy. The crazy part? I didn't even know this store was here in Union City until today. It's almost hidden in plain sight ...no online presence and barely any signage. For months I drove past assuming it was a DVD store. Honestly, if you guys put up a clear sign that says what you actually do (like "Best Deals on TVs"), I think a lot more people would come in. This place is a hidden gem. read more

Best place to buy a new tv that I know of! Calvin was super helpful and patient. He was able to get me a great price and was flexible with my schedule and timing. Feels like I was let in on a big secret; don't hesitate to go here and ask for Calvin! Cheers! read more

Had a great experience here. Calvin helped us out and made everything easy. He quickly showed us how much we were saving and walked us through the whole process. We got a 55" Samsung OLED with sound, delivery, and warranty at a great price. Calvin really knows his stuff and made it all smooth. Highly recommend. read more

Part of me wants to gatekeeper this spot but I'll be nice. Got referred to Reg if I wanted a tv. Hit him up and stopped by. I've never been to a video city but all they do is tvs. Nothing else. TVs stands and speakers hella selections. Hella sizes. Reg gave me some options based on what I wanted a tv for , specs on shit and then gave me a nice deal. Like I said I don't want ppl shaking the spot up on this review so I'll just say if you go you won't be disappointed and don't mess it up for us who really bout something. read more

This Union City store is actually a new location for Video Only, their old location was in Hayward on Hesperian Blvd, I remember feeling bad that they closed. But that was then, i am so glad that they re- opened in Union City. Near the Walmart, with loads of parking space available. I never buy Tv's, sound systems online. Unless I have physically seen the item up close and personal first. Today the wife and I were looking for a wall mounted sound bar for our flat screen tv. There where many different sound bars to choose from and we wanted to find the right one to fit our audio needs..... Enter Video Only Associate Nicholas aka. Nico who gave us a tour of the Sound Bar section. He showed us the ins and outs, the ups and downs, the hills and the valleys. But soon, we came across this mountain and that mountain was a Sonos sound bar WIFI system. He demonstrated the ease of operation via cell phone control as well as the audio range. For an extra kick we added a sub woofer. He explained the price match guarantee. There after we were sold. They do have almost everything under the sun here and you can take your time looking around. Thanks Nico! Thanks Video Only... read more

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Husband and I came here a week ago in search of a new tv. We honestly passed by this store so many times thinking that they sold movies or something. We were wrong. They sell televisions and other accessories for them, like sound bars, etc. We were lucky enough to talk to both Reggie and Dominic. Both provided us with exceptional service - they both spent time with us really answering all of our questions and giving us the time to play around with the television and between two sound bars we were considering. Overall, the staff was very friendly and easy to work with. Also, who can beat one to one customer service. We ended up getting a great deal on an LG television and a Somos sound bar. We'll definitely return here in the future and have recommended it to other friends. read more

Yes, definitely I highly recommend this Video Only Store. Ask for the store Manager Aarish. He will explained the comparison and the difference of the tv. They are very knowledgeable, patient and very professional. He give good deals and very good price. They do trading tv old or broken. Processing the credit is so quick. I guarantee you the deal is better than Best Buy or Amazon. Stop by and get a good deal read more

Picked up a Samsung 55" TV for the wife's she shed. I went to a couple other places ready to buy, then I heard that crazy jingle. Check out Video Only or you'll be sorry. Luckily it was right next to where we were and sure enough the price was way better. It was even a better model than what we were looking at. Their regular price was better than Prime Day! Reggie was a great, easy to talk to and didn't push. Definitely, coming back when it's time to set up the man cave. read more

Video Only - Union City - Electronics Near Me - Union City, California

We were curious about Video Only because we always heard the ads on the radio. We saw this off the freeway so we decided to check it out. We came around 3pm on June 29. I think the guy that came up to us was Anthony? I forgot his name but he was so knowledgeable and explained to us what Video Only is and what they sell. He knew about specific TVs and their types, with recommendations. The prices looked amazing. We'll definitely be coming back when we're in the market for a TV. read more

I don't trust buying a 77" Samsung TV through the internet, as the potential for shipping damage and returns are problematic at best. I went to Costco where you need to do all the research as there is no one there to answer questions. Best Buy has a good selection and helpful, but I then made my way to Video Only where I got the full package. Service, technical expertise, installation, turnkey system, mounting bracket, delivery, installation, new receiver, 5 year warranty, and the best price locally for a 77" Samsung TV. TV worked less than 2 months and went totally dead. Video Only deserves 10 stars because they at no charge swapped out the dead TV with a brand new one, covered installation cost, and return of the old TV. Now thats service! Buy at Video Only without reservation (ask for Anthony) for your next home theatre. PS - Mohammad who did the install did a great job, made sure I knew how to use everything before he left, and left the site clean - he is also well recommended. read more

Anthony has been a great help in getting us an amazing deal on 77 OLED TV. Plus, I would recommend their 3 year warranty.

Let's just start with Anthony... An absolute rockstar as a person and his knowledge of t.v's. From the start of his introduction to him him assisting us with loading our new t.v in the car. I appreciate your hands on service. Tishay read more

Video Only - Union City - Football baby!!! - Electronics Near Me - Union City, California

Our twelve year old Samsung died recently and I decided to upgrade to an OLED TV. Best Buy in Union City had the model I wanted in stock, but my local store (San Carlos) did not. So I drove over the bridge to get the set I wanted. When I got to Best Buy I stood around in the TV section waiting to be helped. Twice I tried to get the attention of their associates but was largely ignored. I was ignored for half an hour. With all of that time on my hands, I realized that Video Only also had a store in Union City, and while standing in the Best Buy I called them. I was transferred right away to the manager, Reggie, who was able to confirm to me that he had the unit I wanted in stock. The store is only 200 yards away from Best Buy, and within 5 minutes I had the TV, paid for it, and had some help loading it on my car and was on my way. And the price was $200 less than Best Buy and cheaper than any I could find online. This is definitely an old school business, very simple. I really appreciated that they just let me buy the thing I wanted to buy. read more

Video Only is the perfect place for your electronics!! Dont waste your time to go anywhere else. Go look for Frank (sales agent) and Anthony (manager). They gave me a great deal that not even bestbuy can offer. Frank patiently answered all my questions. Anthony worked on my max budget, he was able to accomodate it by lowering the prices even more on top of their asking price. Thank you guys will come back after 2 weeks to buy my sons TV. read more

Video Only - Union City - Samsung OLED TV - Electronics Near Me - Union City, California

Go check out my boy Dino. Awesome and very knowledgeable about his job and great at what he does. He breaks down everything for you and really brings it down to what you really want. Highly recommend video only! Way cheaper than all the other big companies that sell TV's. read more

Video Only - Union City - Samsung Q60C - Electronics Near Me - Union City, California

Absolutely amazing television / monitor store. Frank was very friendly, helpful and attentive to my needs. They have a great selection of quality tvs and monitors. I love their displays because you can really compare the different models they have. And best of all, the prices are much better than Best Buy & Amazon, and you get to walk out with your purchase instead of having to wait for shipping. Even though I'm from LA, I wish I lived in the Bay Area just so I can visit this store more lol read more

I had a great experience at Video Only at Union City. Reggie the store manager is awesome. He showed me the different TVs and Sound systems and explained to me the different technologies. This was super helpful. I initially bought the 65" LG OLED C2. He had the best pricing as compared to any retailer. 15 days later I came back to exchange it for a 77" TV. The whole exchange process was also super smooth and I had my new TV in a few minutes. Unfortunately I couldn't fit it in my car and he kept our TV till I could rent a truck and pick it up the next day. Overall a very pleasant experience and I would definitely recommend the store for the price and the customer experience. read more

I was helping a friend locate some bolts for a TCL mounting bracket and I dropped by Video Only to try my luck. Thankfully Anthony took the time to help me find some bolts that fit just perfectly even though he didn't have to go out of their way. I would say that if customer service is this great for something as small as helping find some tv mounting bolts, then I imagine that they'll do their best to get you the best deal for your TV. Thanks again Anthony! read more

Please buy your TV from here. It's the best place with excellent service and has a very friendly staff. You get what you want at very reasonable price at video only. They have all Tvs on display unlike other stores which is a great job . Thank you video only !! read more

Was in the market for a new 4k TV and like everyone else was looking at Costco, Bestbuy, Amazon etc keeping an eye out on sales. Heard Video Only's add on the radio and thought I would check them out. Was greeted by Reggie and told him what I was looking for. Good thing about actually going to a store to shop, you can actually compare the picture of the different models. Reggie was very knowledgeable about the different models giving the pros and cons of each. With the Black Friday sales coming out around now for the big box stores, the TV I bought was still cheaper at Video Only that I bought a week ago. If anyone asks me where to buy a TV, I will definitely tell them to head over to Video Only in Union City read more

I came in today with the hope of buying a TV with certain specifications and a specific budget. Dominque honored exactly that! He gave me all the information that I needed and was not at all pushy with my purchase. Video Only went above and beyond when I was having an installation hiccup and provided me with the bolts I needed to mount my TV! I truly appreciate their help! read more

Shout out to Frank for helping me get my Samsung Frame TV! They gave us a great deal and added an additional frame for still a better price than other retailers. I'm so happy my husband suggested this place. read more

Great customer service from Anthony. He even helped set up the TV as well. Prices from Video only are a lot cheaper than Best Buy - saved me a couple hundred. Recommend anyone who is buying a TV to shop at Video Only. read more

I highly recommend buying your TV/electronics at this store. I am one of those guys that goes to Costco first but this time, I decided to try Video Only and was blown away by the service and experience. Not only did they offer a better price + warranty than Costco, the store manager went above and beyond to help me load up the TV and was extremely transparent with pricing. If helping out smaller businesses and true customer support is a top priority for you, shop at Video Only at Union City. If you want the self-checkout option, go to Costco. read more

I recommend seeing Doug Pauley at Video Only for expert guidance in selection of a video entertainment system. Doug listens carefully and then gives recommendations for systems that will meet your needs. He is very knowledgeable regarding quality systems in various price ranges. He is responsive if any questions or problems come up. Doug helped me in the Mountain View store, but I am leaving this review for Union City since he has transferred there. read more

I was looking to upgrade my TV during prime day and did my due diligence by checking out Video Only and Best Buy before making my usual online purchase. Video Only staff was super helpful. Reggie and Anthony were super knowledgeable and helped me make a decision to get a great TV. We also got phenomenal pricing. Video Only's pricing was 30% lower than than the lowest price I could find online. When I went to Best Buy and told them the price, the Best Buy rep recommended I go to Video Only. Highly Recommended! Make sure you swing by and at least check out the products and pricing. read more

The excellent manager, Reggie, and the gentlemen at the front desk, Vahn, went above and beyond to help me with an old school video/dvd player that needed wires. Reggie and Vahn weren't even getting a purchase from me, and yet there they were handing me what I needed to get it up and running, but also drew a diagram as to how to get it all connected. I will definitely buy my next TV from there! read more

Awesome selection and great prices. I was in and out of the store in ~20mins with what I wanted.

A year late, but better late than never. Reggie was awesome. He helped us with a tv I got my sister for her bday. Brand, size and price was right! Thanks Reggie! read more

highly recommend them so give them a look. great selection and good prices. wish they delivered locally for free within 20 miles of the store otherwise go check them out or you'll be sorry. awesome knowledge of the sales staff of all products. suggestion to video only: delivered locally for free within 20 miles of your store. read more

I was in the market for a new flat screen TV and had heard about Video Only on the radio. My partner and I went out to the store in Union City and met with the store manager, Anthony. What an amazing experience!! We ended up buying a 65" LG flat screen TV, a new sound bar and a new dvd player all for the price we would have paid for just the tv had we gone somewhere else. Anthony is extremely polite, professional and knowledgeable about all of the products sold in his store and I highly recommend Video Only to anyone who is looking for a quality product at a reasonable price. I give this store and its employees 5 stars ***** read more

vahn was very helpful and willing to help a few months ago we purchased a TV and are very satisfied thank you

Look for the dandy fedora-wearing salesman or the cool, calm and convincing sales manager! Bought a klipsh home theater system and a 65in tv here. Frank and Anthony gave us really great prices beyond sale price and amazing service. They are very charismatic so you have to match their charisma if you want to get some freebies. They could also do special orders so planning to maybe order some Revels or Arendals. Also, if you building a pc, I spotted some monitors that are great. Bought an LG 27GP850-B that went on sale on Amazon and saw that they also had it for a little bit cheaper. I know you can return orders, but why not pick it up same day when you drop by? read more

Big shout out to REGGIE! Upon walking in he helped us right away find what we needed and answered all our questions. He is such a people person and made us feel welcomed in the store. Thanks again Reggie for helping us with our purchase ! read more

I was looking for a power cord. They are fast and friendly. Gave me exactly what I needed. If you want great service this is the place to be. Super kind people. I will be checking every time with them first. read more

Video Only - Union City - Electronics Near Me - Union City, California