We have been here 4 times now. The first few times were absolutely excellent! This last trip was…read morenot worth the expense. The communication with Sensei before and during our trip was terrible and pretty much non-existent. We stay at Four Seasons resorts often and never have I had an issue with communication like Sensei. The massage tables had cheap sheets that were scratchy; not what I would expect for a $700 massage. The room temperature never got below 70. The miso cod at the restaurant was extremely fishy tasting and not fresh. Pretty disappointing for such a pricy place.

First time in Lana'i and I'm happy we decided to stay at Sensei between the two Four Seasons…read moreoptions as we needed some quiet mid-year R&R. We ended up staying in the Kaiholena Suite, and loved the balcony, bathrooms and living room with the games, very large screen TV, and comfy sitting areas for working and relaxing. I really liked the beautiful chess set which we made use of. The Sensei team was amazingly attentive, addressing all of our needs, and making us feel completely welcomed. Everyone from the front desk, masseuses, transportation, restaurant staff and everyone in between, we greatly appreciated their kindness and service. Special thanks to Elliott who assisted us with a minor thermostat issue in our room which was resolved without issue. Sensei by Nobu was a wonderful dinner with a relaxing ambiance and delicious entrees and desserts. We opted for a custom massage, snorkeling, and some hale time, well worth booking ahead of time, thanks to the wonderful Sensei experience team. Everything was seamless, from the transportation from Lana'i air to the resort, transportation to the snorkeling experience from the lobby, shuttle service to the other resort for dinner, to checking out and departing at the end of our stay. We loved the library and spent some time playing billiards and shuffle board. Some favorite things about Sensei vs the Four Seasons beach resort (based on my observations: -Slower pace overall -Mostly adults, no kids under 16 -Feels geared more towards relaxation and wellness experiences -Still have access to the beach resort via the shuttle that runs every hour -Feels more like a tropical hidden getaway Pros: Exceptional staff, gorgeous well kept garden and grounds, delicious restaurants and food options, beautiful suite, and seamless transportation. Cons: Having to leave.

I LOVE FAIRMONT KEA LANI its good for families and for eating yummy food and the beach is so nice…read moreand warm and i love it here

I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

I had a wonderful stay here during my visit to Maui. I will warn you that the price is very…read moreexpensive but for me, it was worth it. From the moment I arrived the service was impeccable. From the Valet parking ($75 a night ouch) attendant , to the check in attendant Kela (thank you so much for your hospitality and kindness) to the bell check who was hella cool, everyone was so genuinely kind. The pool is amazing. It was hella crowded though and I took quite some time to find a chair but it was summer at the pool what else would you expect? I hope to be able to visit again. Right after I replenish my savings from this visit. Hahahaha!

After a 7 night stay last week this will be the last time we go to the Grand Wailea. This was my…read moresecond stay at the hotel. It started from the entry to the resort. What I thought were rocks were actually plastic looking boulders. This would have been fine but on the walkway to the Wailea shops there were broken boulders so you see that they are fake and the pond empty. An eyesore. The room service staff were great and took good care of keeping the room clean. However the refrigerator in the room had been turned off and had a stale smell. Having 4 TV's at home and actually had a Samsung I think I know how to troubleshoot problems. As we were getting ready to retire we turned the TV on and were directed to the promotional hotel page. We had no access to regular TV. Called the front desk for help and they asked me "do you know what is wrong?" No that is why I am calling you. Instead of going to bed I had to wait 30 minutes for help to arrive. The problem ended up being on the hotel end and the problem was fixed. The repairman dropped his toolset in my clothing drawer below the TV and left. Which I had to make a trip down to the front desk to drop off. In addition to dropping off the tools I had received a letter in the room telling me of upcoming service and they needed 45 minutes in the room. Not sure why this maintenance was not done on the front end or back end when I left? Now I am getting annoyed and the woman at the front desk said they are SEVERELY understaffed. The manager did give me a $300 credit but the damage was already done. Our room was $815 a night. The pool area was a circus, which I understand because families want that last summer trip. A great portion of the pool was closed for maintenance, including the lazy river. If you want a nice chaise lounge with an umbrella you need to get to the pool very early and stake your claim. So you are competing for your space. One of the days the towel station was out of towels. If you want a preferred area or cabana you are going to pay. There were some positives on the property but the negatives prevailed. The hotel is tired and needs to be upgraded. Especially for a Waldorf Astoria. In retrospect I should have gone down the street to the Four Seasons or the Fairmont. Even though I am a Hilton Honors member.

The Wonderful Montage property has now transitioned to the St. Regis, and you can already feel that…read moreit's still early in the process. Breakfast service was noticeably slower, and some of the thoughtful touches we appreciated before -- like the kids club activities and special gestures -- are no longer available. The live music at the pool is also gone, which definitely changes the atmosphere. Pool service was inconsistent as well; we had to flag someone down just to order drinks, and even then the wait was quite long. On the positive side, it was great to see familiar faces still here. Eric is still around the pool and remains as welcoming as ever. The woman who served us at breakfast was lovely and had a wonderful smile, and Jenny at the spa is still here too -- she continues to be fantastic. We'll see how the full transition unfolds over the next 15-18 months.

Review for their poolside bar:…read more Ah, sunset over a beautiful glittering sea while sipping delicious cocktails, can there be anything more relaxing? We often sip n sunset at this outdoor bar beside the Montage pool so we can watch whales frolicking in winter. Service is always excellent and friendly, and tonight wasn't any different. Our waitress did make a mistake on the order but instantly put it right so nicely we couldn't fault her, plus we were left with an extra free drink so what was there to complain about! As it is a pool bar there is a very relaxed vibe so we can visit after snorkeling and feel perfectly dressed :) There is often a musician playing live music too. It is soooo nice to just hang out here at sunset, I suggest you do too!

This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

We are celebrating our 33rd wedding anniversary. We got married here when we're 24 and 22. We love…read morethis hotel. We spoiled and pampered ourselves extra this year. The staff were very well trained and extra friendly compared to last year. We enjoyed the spa services ( massages and pedicure) and soho New York haircut and lashes extension services. The staff at both locations were professional and pampered us. We want to say an extra mahalo to Megan Ibara and Eian Tsosie for the early check in and late check out accommodations and meticulous housekeeping services. They made our stay extra magical and memorable. Also want to shout out to Tre at the seaside grill. Everytime we stopped by and grabbed a bite to eat he was so kind to recommend special dishes and drinks and made us feel so welcome. He is such a friendly cheerful guy. We want to come back every year to celebrate our anniversary. Here's to another 33 years !! Cheers, Jay and JoAnn Stone

Review 51 (2026)…read more Stayed from 8/18-8/23/2026. We booked/reserved last March, Golf course view with Lanai. This was the third time staying at Kahala hotel. We stayed in 2024 60th anniversary/birthday, (Kahala hotel was built in 1964), and in 2025. When checked in, Front desk Ms. Lingling Yu assisted us, she offered upgraded with free charge, to Dolphins room. Our room was located in Dolphins Lagoon, when we opened the lanai door, we could see the huge lagoon, Dolphins were swimming right in front, also we could see ocean. Fantastic!!! Everyday we enjoyed breakfast at Plumeria Beach House, looking at the ocean and garden. Our choices were, Thin pancakes, Vegetable omelette, Açai bowl, and Classic Egg Benedicts, everyday different menu. Servers were so nice, some staffs remembered us. The last day checked out day, server brought birthday cake for me. On 8/21, we ordered "Grand Kahala Breakfast ($100)" Room in service at 10am. Room service came at around 10am, server brought big table into our room, set up for us. Food and coffee were just made, cold menu as fresh and cold, hot menu as fresh and hot. We spent the most of the time in the hotel, just lying down at pool area, reading the books, taking a walk along the beach. For shopping or a little trip, hotel provided free shuttle buses to Kahala Mall, Waikīkī and Ala Moana. We loved "Kahala burger "at Seaside Grills. For dinner, we went to Arancino at the Kahala 2 times, Alan Wong inside property, a few times we went outside the property. Everyday Ms. Lingling Yu texted me, " How are you doing? If you need anything please let me know". How sincere and thoughtful. Daily housekeeper cleaned up our room, always gave us amenities. When we needed something we called, housekeeper came and brought right away. Over all, I will give 10+++ stars. Facilities : Lobby 10 Staffs especially Ms. Lingling Yu 10 Room : Dolphins room 10 Restaurants : Plumeria Beach House, Arancino at the Kahala, Alan Wong 10 Room service : Grand Kahala Breakfast 10 Pool and beach 10 Shuffle buses drivers 10 Bell staffs 10 Housekeepers 10 Everything was so wonderful. Thank you so much for everything. We had such wonderful and relaxed staying here at Kahala hotel. We are looking forward to staying next year in August again to celebrate my birthday.

First time to Molokai, honestly didn't know what to expect. Quiet, local and laid backstarts to…read moredescribe the Island. It's Hawaii 50 years ago. Spent copious amount of time looking up where to buy food and things to do. Sadly, talking to some of the locals and further reading some of these things weren't available. Part of the reason to go to Molokai was to visit the leper colony, Kalaupapa but it was still not open to tourists. We did go to the lookout for a view. Absolutely stunning.... Got sidetracked back to the condo. It was very affordable at $124/night, staying 4 nights. It was also clean and well supplied for beach items, bedding and towels. The kitchen was a bit short on supplies but we made it work. The condo was very quiet, which was incredible, listening to the wings, which never seemed to let up. Each morning we were greeted by the rooster walking around, welcoming the first rays of light. Along with the rosters, there were hens, turkeys, peacocks and a few cats that stopped by during the week. Grocery shopping was done in Kaunakakai, 20 miles away at Friendly Market or Misaki's. Prices were expensive but that was to be expected. We also got some local food from people selling on the street. The laulau was amazing. The bread from Kanemitsu's Bakery was amazing and affordable. The beach at the resort wasn't bad, but the surf was very rough, crashing right at the beach making our tough to get in and out. The beach itself was nice, quiet with very few people. Some nice trails to walk, including the now defunct and overgrown golf course, carts paths are still intact. This isn't glitzy and glamorous. No 5 star hotels or restaurants to eat at. Still sold good local island food can be found at the poke trucks in town and at Mana'e Goods & Grindz! Can never go warring with a moco! It was my speed, enjoying every moment of it, more than Maui, five days later. No commercialization and very few tourists. Rental car was cheap, and the flight runs trip on Mokulele was fun. You want retro Hawaii, this is it! Great time, friendly people. This is Hawaii!

Gorgeous well maintained facility with friendly staff. The workers kept a distance (perhaps because…read moreof covid) but we're very courteous when we did interact. They did an excellent job of keeping the place clean! The grounds were well landscaped with large grassy areas and lots of native flowering plants. We also enjoyed seeing the wild turkeys, peacocks and deers. There were wonderful trails to walk on along the road and previous golf course. It is located along a beach that has amazing sunsets. You can walk to the beach from your room and walk along the beach but the water is not for swimming. It is too rough and rocky. The pool is great and even has a hot tub. We also enjoyed the various grills and trash cans across the grounds. They also had a tennis court and library! We will be interested in returning again!

Everyone at the Ritz has been personable and professional. I asked how far it was to walk to the…read morestables and was offered a ride instead. I didn't expect the kind gentleman who gave me a lift was also the GM of this exceptional resort. Warmest Mahalo to all.

We stayed here at the Ritz Turtle Bay. We loved it. All of the amenities are top notch. People are…read moresuper friendly and helpful (Hawaii Normal) but they go above and beyond to make you smile . We're already planning to return. The representative that really stood out for us was Alohi--she is absolutely an amazing person. She should be cloned and put in every area of the resort. She made it even better.

Farewell Sunset Dinner on Kilohana Beach Mauna Lani…read more Enjoyed a relaxing day and we are looking forward to our final day here in Hawaii. Bartender, Host, and all ther servers was so friendly and helpful. Rosemarie and James made sure we had everything we needed. Live Hawaiian Music - Ben Kama @benkamamusic Whiskey Sour Chardonnay Fresh Green Salad Steak and Fish Cheese Cake Make you own S'mores... Mahalo! You mush host your next event here.

This hotel is beautiful, truly. Everywhere you walk, a breeze follows you so you feel like a…read moreHawaiian model. The entire property is stunning EXCEPT the old tiled walkway to your room with a rolled out carpet runner. That was the only part that was like "finish the design job please" but I get it, #budgets. The room itself is totally fine but walking to the room I was surprised considering how flawlessly stunning, modern and upscale the rest of the grounds are. The valet and reception staff are beautiful, elegant, friendly, upscale. Borrow a cute Mauna Lani bike for free and ride over to the market or the Fairmont for some daytime snorkeling. The gym is well appointed and has a great water machine. The breakfast buffet is well worth the $60pp value. I think I ate enough sashimi to shut up about sashimi prices for a while. Their açaí bowl with house made granola is to die for. Most memorable was making friends with Viola, Hawaii's most valuable Tutu (grandma) at Halani. Her aloha spirit just blessed our entire trip with sunshine and love. I also got to meet Les from the kitchen at Halani and learn about Taro farming! I will forever consider them my new friends from the islands.