Cancel

    Open app

    Search

    Mauna Lani Auberge Collection

    4.2 (337 reviews)
    Open Open 24 hours

    Mauna Lani Auberge Collection Photos

    Recommended Reviews - Mauna Lani Auberge Collection

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Pam H.

    Second time coming back ! This experience was even better! Would like to start by saying thank you, John for making everything spectacular at the cabana, and going above and beyond . Kelly was my bartender and have to say she was awesome ! You can have her make any cocktail and trust it will be exquisite. I would also like to extend my thank you to Melissa the manager who showed me where morning yoga was and even got my pup a little treat . Amy who was our server excellent .! Everyone here is beyond amazing . Alondra thank you for being so kind to me . This resort is 5 stars! I won't ever stay anywhere else . Mahalo for everything.

    Uncle Danny sharing the  significance of a native Milo tree during a tour along the Mauna Lani coastline

    My family has stayed at Mauna Lani three times over the years, and each visit has been memorable in its own way. What has consistently stood out is the warmth, hospitality, and sense of place that make Hawai'i special. From the moment we arrived, we experienced that spirit of aloha. A Hawaiian concierge generously spent time with us discussing local manta ray tours and sharing a beautiful photo book, "Mauna Lani: Then and Now," as we reminisced about earlier visits to the resort. Throughout our stay, we also enjoyed authentic cultural touches such as listening to an elderly Hawaiian musician sing and play traditional songs on his ukulele during dinner at HāLani. The music was soothing and helped create the warm atmosphere that makes Hawai'i feel uniquely welcoming. The highlight of every visit, however, has been the cultural tours led by "Uncle" Danny, and on our most recent visit in 2026, by Danny and his wife Anna together. Through their stories, knowledge, and genuine love for Hawai'i, we gained a deeper appreciation for the island's history, culture, native plants, and marine life. They bring the spirit of aloha to life in a way that no building, amenity, or renovation can. At the conclusion of our most recent tour, Danny and Anna treated our group to a spontaneous musical performance. Danny sang and played the ukulele while Anna danced hula. It was beautiful, authentic, and deeply moving. Moments like these create lasting memories and are the reason guests return. Danny and Anna's warmth, generosity, and ability to connect with people are extraordinary. They are not simply activity leaders; they are cultural ambassadors and, in many ways, the heart and soul of the Mauna Lani experience. They make guests feel welcomed not as customers, but as family. I hope resort leadership recognizes the tremendous value they bring because they are among the strongest reasons we continue to choose Mauna Lani. The resort has evolved over the years, and there are a few features from our earliest visits that we still miss, including the oceanfront casual dining area, the interior fish ponds, and the fish feedings that families enjoyed. Even so, Mauna Lani remains a beautiful property with a strong commitment to Hawaiian culture and hospitality. I hope management will continue to preserve and expand the authentic cultural and family-oriented experiences that make the resort special and distinguish it from other luxury destinations. Thank you to Danny, Anna, and the entire team for another memorable stay. We look forward to returning.

    Jeanette M.

    An amazing resort that truly does everything under the sun for you. I was highly impressed with their customer service and with their ability to go above and beyond, especially if we're celebrating something special. We were there for a conference and it was also my parents anniversary, so it was a very special time they made for us. The food and ambience is absolutely incredible. I look forward to going back to this resort next year.

    Front
    ZoZo K.

    Mauna Lani - A Gorgeous Paradise with Room for Improvement My family loves Auberge hotels. We travel the world and admittedly have a very high standard--so please keep that in mind when reading this review. My Mom, 9-year-old daughter, and I just returned from a week at Mauna Lani. While there were many highlights, there are also areas that could be elevated from a solid 4-star stay to the 5-star excellence we know Auberge can deliver. The Positives 1. Location & Natural Beauty The setting is truly surreal--warm, clear waters, stunning trade winds, and a peaceful energy. My daughter and I loved being in the ocean every day--whether snorkeling, paddleboarding, or boogie boarding. Paddleboarding instructor Blake was phenomenal--skilled, patient, and full of personality. Seeing sea turtles and tropical fish up close was magical. 2. Cabanas (Halau) & Service The $500/day cabanas are beautifully set up, and Manny and Kai provided exceptional service--attentive, warm, and professional. 3. Dining Highlights * Zoe, our breakfast waitress at Halani, was a delight--sweet, sharp, and attentive. * The pizza (small but delicious), bread balloon, and iced tea at dinner were memorable. * The Surf Shack served up tasty fish tacos, burgers, and refreshing drinks--casual perfection. * The shop offered excellent iced lattes, ice cream, and sour pineapple belts. 4. Nearby Gems Foodland grocery store, just down the road, offers incredible fresh poke for only $7. Special thanks to Ian for giving us golf cart rides to and from. 5. Unexpected Health Perk My Mom, a retired L&D nurse with chronic back pain from 35 years of selfless service, experienced zero back pain during our stay--a priceless gift. 6. Shopping The GOOP store was beautifully curated (despite my usual skepticism toward Gwyneth Paltrow's brand). The Negatives 1. Beach Chair Shortage If you want a beach chair, prepare for frustration. Most guests end up on a waitlist--completely unreasonable for a luxury property. We felt forced into renting cabanas daily to have any seating. 2. Breakfast Quality Issues While our complimentary Amex breakfast buffet was appreciated, the main omelette chef's dishes were consistently undercooked and unappealing--slimy and inedible on three separate days. As someone who rarely eats breakfast but values protein, this was a disappointment. The orange juice was watered down, and the breakfast menu could use a refresh from the executive chef. 3. Dinner Disappointment Our single dinner at Halani was underwhelming. My Mom ordered the special (sea bass) but received ono, which was swapped for swordfish--average at best. My daughter and I shared a kebab platter--chicken was good, but the ribeye was poor quality (though we admit we're accustomed to wagyu). 4. Room Design Flaws Our 1,000 sq. ft. ADA-compliant suite (Room 416) had no shelves or drawers to unpack despite ample space. The interior design felt low-budget for the price point. 5. Cabana (Halau) Amenities and Agricultural Aesthetics Cabanas should have built-in charging ports for phones and laptops. The landscaping needs some help as well. There were dead leaves. We'd expect French precision. 6. Billing Errors Upon checkout, our bill was $3,000 higher than it should have been. Thankfully, we caught and corrected the overcharge before leaving--this level of error is unacceptable. Final Thoughts Mauna Lani has an incredible location, standout staff, and memorable experiences--but also operational and culinary shortcomings that keep it from 5-star perfection. With adjustments to seating availability, breakfast quality, room design, and billing accuracy, this property could match the Auberge gold standard we've come to love worldwide. Rating: (with strong potential for 5)

    Entry.
    Sara P.

    Perfection from start to finish. Beautiful views. Pristine beach that is swimmable. Good snorkeling and fun whale watching. Restaurants and golf great. Particularly loved the buffet breakfasts. Looking forward to staying again.

    Backyard of the villa
    Lauren G.

    We stayed in the Mauna Lani villas and it was a wonderful experience. The villas are well decorated with open floor plans with a private pool and hot tub overlooking ponds and the ocean. Housekeeping comes once in the morning and leaves some type of local appetizers or treat for the day. Turn down service comes at night, closes the shutters, turns down the beds and leaves out fresh waters. We visited the spa while in residence and that was also wonderful. The gym is also well equipped and clean. Cabana service was decent as well.

    Pool

    1st time staying at Mauna Lani. This was an amazing experience from top to bottom. The staff here are amazing. Room was spacious and the beds were so comfortable. Everyday the room was always replenished with clean towels and bed was made without even asking. We stayed for a whole week and were impressed with the many amenities like the Mercedes Benz availability and amazing spa. Shout out to Genevieve for the best massage ever ! Shout out to Nelson the most friendly shuttle driver who gave us all kinds of tips about the property and the big island. We will definitely be back!

    Pool
    Cydney M.

    STOP NICKEL AND DIMING GUESTS ============================= My sister has lived on the Big Island for a really long time, so we decided to stop in and check out the Mauna Lani for a cocktail and just walk around the property. We had previously visited the Auberge in Napa Valley for brunch a couple years ago. The valet told us we would have to spend about $75 for lunch in order to have complimentary parking. We were on our way to Lava Lava Beach Club for lunch to meet three other island locals, so we were definitely not going to eat a $75 lunch at the Mauna Lani. That would be a total rip off. We ended up popping in Tommy Bahama's for some drinks and appetizers which was a way better decision. We told the valet that we just wanted to walk around and he gave us about twenty minutes tops or we would have to pay $45.00 for parking. I've been to the Auberge in Napa and even they didn't try to rip off guests for parking. We will definitely not be back to this resort ever.

    Lisa H.

    Excellent resort. One of the best stays I have ever had at a top end resort. The staff is friendly and fun, even the valet who had a laugh with us when our Turo.com car ended up being a true local car, very understated. The pools are beautiful, food is great overall (more vegetarian options please!), and the different events/classes to attend were all great. I just wish we had had more time to do more. The early morning paddle was beautiful and the snorkel time was fun, too. The beach can be a bit rocky going in, but you can find a way around it. The water is the best. Neither warm nor cold and the visibility was amazing. Lots of turtles swimming through so that I managed to see one each time I went out for a swim. I've never had that happen in all the trips throughout the Hawaiian Islands. The staff at the beach hut were the best. Always helpful and came up with the recommendation for Liquid Hawaii when we mentioned we wanted to do a manta ray dive while there. Great recommendation - totally top notch, just like this place. My feeling is if you can't be happy at this amazing resort, you just can't be happy. It was definitely hard to leave and I hope I to come back again.

    Ocean front room

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 months ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam H.
    125
    320
    1006

    8 months ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Sam P.
    0
    51
    0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of ZoZo K.
    103
    12
    32

    1 year ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sara P.
    4
    47
    12

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Danny M.
    0
    82
    220

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Beautiful view from our room. Caring house staff and dining area staff. The grounds are well maintained.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1

    3 years ago

    Helpful 10
    Thanks 0
    Love this 4
    Oh no 1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C. C.
    6
    33
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rock J.
    235
    20
    31

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dulce R.
    489
    129
    88

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M K.
    11
    79
    5

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Shaun S.
    106
    40
    5

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Christina L.
    243
    206
    243

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 9

    Ask the Community - Mauna Lani Auberge Collection

    What's the cheapest way to get to hotel from Kona airport?

    Hi Didn't rent a car this time as wasn't planning to go off property I think there are only 2… 

    Do the restaurants offer kids menus?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Mauna Lani Auberge Collection

    The sunset view from the poolside restaurant is the same as the view from the Canoe House at half the price.

    Mentioned in 30 reviews

    Read more highlights

    Fairmont Orchid - Fairmont Orchid Gold Floor Check In

    Fairmont Orchid

    4.0(676 reviews)
    0.6 mi
    $$$$

    The Fairmont Orchid feels alive again, and much of the credit goes to General Manager Todd Temperly…read moreand his wonderful team. Finally someone who values returning guests . Todd deserves a separate mention. He is responsive, enthusiastic and clearly invested in the guest experience. His renewed energy can be felt throughout the hotel. The property is cleaner, the staff seem happier, and the warmth and attentiveness that had faded in recent years are back. Carla at the front desk brings fantastic European warmth, fun and personality. She makes returning guests feel genuinely recognized and welcomed, which means a great deal after more than 20 visits. Last but certainly not least, Guest Service Manager David Dumyahn is the person every hotel should pray to have. He makes sure guests feel completely taken care of and treats exceptional service as a must, not a favor. I have always loved this location and visited over 20 times , especially the calm and protected beach, which is perfect for families with small children. This visit renewed my enthusiasm completely, and I am already planning to return in two months.

    Glorified Motel with Disappointing, Inconsistent Service. We…read morechose the Fairmont Orchid for our 6-night honeymoon, but after just a few nights, I was seriously debating asking for a refund to move to a different hotel. Coming straight from the Four Seasons on Maui, the difference is night and day. For $600-$800 a night, you expect luxury and exceptional service. Instead, this property feels outdated, with half-assed, tired service that makes you want to leave the resort entirely. I would never stay here again and will warn people off. I would gladly pay double to stay at the Four Seasons for less time, or pay less and stay in Kona where at least I can go have lunch and dinner somewhere nice. The Positives: * Arrival & Room: The front desk was incredibly welcoming, and the housekeeping team has been great. Our room is comfortable with a pretty view overlooking the neighboring property and a glimpse of the beach. * Valet & Room Service Delivery: The valet staff has been great so far (though we did notice a large scrape on our rental car, it's hard to prove where it happened). The room service delivery staff was also very friendly and helpful. *luau was super fun but no signage anywhere so we walked around the whole property before finding it. Tickets didnt say anything about tennis courts either. The Dealbreakers & Service Failures: * Shocking Customer Service: Service here is wildly inconsistent and often feels like an inconvenience to the staff. The absolute lowest point was at the beach rental shack. The two girls working the booth (Kila and Kristin?) were outright rude, condescending, and made me feel uncomfortable. I have no idea why they directed such a weird, personal, and hurtful attitude toward a kind guest just trying to enjoy a honeymoon. * Safety & Maintenance Neglect: The beach cove is cute for snorkeling, but the area directly outside of the cove is full of sea urchins. There are zero warnings posted, and the rude staff at the shack certainly won't warn you. Furthermore, our shower was completely clogged and flooding, and despite calling it in two days ago, nobody ever came to fix it. * Stomach-Turning Cleanliness: There was what appeared to be blood on one of the elevator buttons that stayed there for days. We had to avoid it entirely and started jokingly calling it the "blood elevator." It's insane that a luxury hotel misses basic biohazard cleaning. The tables at both breakfast and our first dinner were dirty and had streaks on it with food debris. Our in room menu also had food caked on it. When all these things and more are going on together it just underlines that this place is dirty. * Terrible Food Options: Lunch options are highly limited to a few pool bites and a taco truck. Room service doesn't start until 5:30 PM. The property deli is horrible- serving dried-out sandwiches and overpriced $16 salads that are just bare leaves with zero protein. * Binchotan Fly Infestation: We ate at Binchotan for our first dinner. While the food and service were good, the restaurant is outdated and had an unbearable fly infestation. We literally had to pack our food to go and finish our first honeymoon meal in our hotel room. * Lack of Luxury Amenities: There is no laundry service available. When I asked, I was told to use the guest laundry machine on the 3rd floor. There is only one machine, and it was taken. I do not want to compete for a single washing machine on my vacation. Our honeymoon here has felt like a series of unfortunate events. The Fairmont brand should represent top-tier luxury, but this property is severely lacking. Save your money and go elsewhere. Like literally anywhere else.

    Photos
    Fairmont Orchid - Ukulele class

    Ukulele class

    Fairmont Orchid - Paddleboarding at Pauoa Bay

    Paddleboarding at Pauoa Bay

    Fairmont Orchid - Fairmont Orchid

    See all

    Fairmont Orchid

    Mauna Kea Beach Hotel, Autograph Collection

    Mauna Kea Beach Hotel, Autograph Collection

    4.1(317 reviews)
    5.0 mi
    $$$$

    This was the most amazing stay!! Everyone was so friendly, our service was always fast, and there…read morewas a bunch to do! We got a complimentary paddle board for an hour and towels for the day. They gave us reusable water bottles to use for our stay to reduce waste they gave us leis upon arrival. They had made a manta out of towels that they placed on the bed- so fancy! They also provided banana bread, Nutella, and shortbread cookies on the table of the hotel room. The view was AMAZING and the ocean is perfect to swim in at any time of day. Many free activities offered daily. There are some nice restaurants on site- serves breakfast and dinner (at the Manta). I hope to get to come back someday.

    I visited on August 23, 2026. The setting and the beach are as beautiful as everyone says. What I…read morecannot get past is the macaw. He is kept alone in a small cage tucked under a staircase, away from where guests walk, open to the ocean breeze. There was a bare perch and nothing else in the cage. No toys, no companion bird, nothing to do. The cage looked too small for him to fly or fully spread his wings. He did not move the entire time I stood there and did not react when I came up to him. I understand a sanctuary on this island has offered to take him and that a public petition has been circulating since 2024. A resort of this caliber can do better, and I hope it will.

    Photos
    Mauna Kea Beach Hotel, Autograph Collection
    Mauna Kea Beach Hotel, Autograph Collection
    Mauna Kea Beach Hotel, Autograph Collection

    See all

    Mauna Kea Beach Resort Beach Bar - This bar looks amazing! I'll come back at night- when it's open! Hee

    Mauna Kea Beach Resort Beach Bar

    4.4(19 reviews)
    5.0 mi
    $$$

    The hau tree has consistently great food and drinks. Went over to the beach bar and shared two…read morebeach day cocktails which were delicious fresh and minty. The nachos were also amazing and were a great portion for the price. We also love the staff here and they spread the aloha. Look forward to coming back.

    My family and I have been coming to The Hapuna Prince for maybe 20 years!! When the Westin bought…read moreit out, we still continue to come and visit the other sister, hotel, The Mauna Kea! I love the shops that they have here and the little Koi pond area that wraps around is simply marvelous! Not to mention all the art throughout the whole hotel!! I'm definitely going to check out there Saturday 9 AM art walk that is free!! I love hearing history, and learning about the arts!! if you stay here, make sure to check out their calendar and the different cultural events as well as signing up for their complementary canoe ride with up to 7 guess on one canoe!!! They also have an amazing restaurant, manta ray, and you can see all the manta rays that come to dine on the krill at night, when the restaurant turns on their giant spotlights into the ocean, the manta rays will swim right up to the edge, and it's amazing to see them!! I will definitely be back again and again year after decade! Hee.

    Photos
    Mauna Kea Beach Resort Beach Bar - Love this romper- wrap idea! Hee

    Love this romper- wrap idea! Hee

    Mauna Kea Beach Resort Beach Bar - These fruit butters are delicious! $14 too!

    These fruit butters are delicious! $14 too!

    Mauna Kea Beach Resort Beach Bar - This Buddha statue is impressive!! I love how it set up!!

    See all

    This Buddha statue is impressive!! I love how it set up!!

    Kamuela Inn - I was pleasantly surprised to see a gas stove

    Kamuela Inn

    4.3(68 reviews)
    13.5 mi
    $$

    We only stayed here one night, but wish we stayed longer. On our little road trip, we stayed at…read morethree other hotels on Hawaii Island - Kamuela Inn is my favorite of the four. Kamuela Inn is full of charm and aloha...true island hospitality. Centrally located, but set back from the road to feel like we were "away from it all". Free parking, free breakfast, comfortable clean room. Oh, and a gas stove in our kitchenette was a nice surprise! What really sets this place apart is the people. Every person we got to chat with, didn't feel like we were interacting with hotel employees...it was like staying with ohana. Tip: there are no elevators, so pack light!

    8/4-7/2026 - Enjoyed in April 2019 so Kamuela Inn was the only place I wanted to stay at when…read morevisiting to see the area where my grandparents worked and my dad grew up (Parker Ranch). Newly renovated rooms with country cowboy decor, comfortable beds, and a larger refrigerator in our King deluxe rooms. The gentleman who took my reservation accommodated my request for ground level rooms close to each other, and this was so appreciated as a kupuna due to the convenience and comfort level of being closer to my daughter and son-in-law. Excellent breakfast 7a-9p with papaya slices; watermelon; miso soup; white rice with scrambled eggs; and either Portuguese sausage, bacon, or pork sausage (varies each day). Communal microwave and coffee, water, ice, and juices available in the breakfast room (7a-9p). 24-hour microwave in the lounge. Laundry room also available. Allergy friendly rooms, which was important as my daughter is sensitive to pet dander and has nut allergies so brought her own soap, etc. Most importantly, the staff is friendly, accommodating, and down-to-earth. Busier than usual with all rooms booked during our stay. Weather warmer than the last time I visited so fans ran all night. Ample, free parking. Excellent eating places within walking distance (Moa's Kitchen & Merriman's) and took an evening stroll to Longs Drugs. Short driving distance to Pukalani Farmers' Market and to Honokaa. Highly recommend.

    Photos
    Kamuela Inn - Cute kitchenette

    Cute kitchenette

    Kamuela Inn - Nice barn yard bathroom room with soft towels

    Nice barn yard bathroom room with soft towels

    Kamuela Inn - Entery into the room

    See all

    Entery into the room

    Hilton Grand Vacations Club Kings’ Land Waikoloa - Guest room

    Hilton Grand Vacations Club Kings’ Land Waikoloa

    3.7(290 reviews)
    1.4 mi
    $$$

    We had a fantastic time at the Hilton Kingsland on the big island…read more This was our first time on the big island and staying at this hotel! So I'm always honest with my review so I will start with negative I would say for the most part most of the staff members at the front desk were very, very friendly and helpful. However, when I first called to ask about our room being ready or not, the person in the front test was very rude and actually not helpful at all. I was a little disappointed, and then when I called again the next day to call for a bell hop to pick us up, we waited 25 minutes for a bellhop to show up. It wasn't until the maintenance guy saw us and he's the one that actually got us a ride over there. So that was a little disappointing. I feel like there's not a lot of consistency with the front desk personnel. It's a hit or miss. The other very small negative this is just not a big deal, but there is no pool side service meaning there's no menu or anything at where you can order food and drinks at your pool chair. You have to walk all the way to the bar order it and then bring it back. It's a little inconvenient and I think it would be nice to have that little bit of extra service. OK, here is some positive feedback: We got a two bedroom villa and it was absolutely incredible for our family of three. It was nice to have two bathrooms. The layout was really great. We had a large balcony and I had everything that we needed for basic kitchen essentials. It was very clean and the person that cleaned our room every day did a fantastic job. I also love that they do service every day and then and then halfway through your stay depending on how long you stay, they will do a full cleaning. So I just loved coming back to our room every day after a pool day and beds were made, fresh towels were out and it was tidied up. So another great thing is that they have a golf cart that will pick you up from your building. If you don't wanna walk to the main lobby area where the main pool is and waterslides. He just called the bellhop every time you wanna get a ride and they come right over. If you wanna go to the nearby shopping center or other Hilton property, there is a Hilton shuttle that will take you there and sometimes it takes a little bit longer cause you do have to pick up other people but it's a great air-conditioned shuttle. Me and my son actually took it to the Queen's marketplace and got some shave ice. It was the day that my husband had the car and so it was nice to have another transportation option for us to do something and so we were not stuck in our room all day. They have the shuttle service schedule that you can pick up from the front desk. But this property is amazing. I love that it's so intimate and it has four waterslides at the clubhouse location and then there is another pool with the waterslide next to building 23 and 24, and then there's another pool next to building two. They also have an adult pool area, which I did enjoy for a day where I read my book and it was quiet and nice. Overall, this property is fantastic totally made for families, and there is nearby shopping and dining within a five minute drive or like a 30 minute walk. We will definitely be staying here again if we come back to the big island!

    Here for Hurricane Lala. 0 communication from management. Will food options be open? Evacuation…read moreplans? Shuttle service to the Airport? Extended stay options? - check the website and book online. We don't change reservations at the front desk.

    Photos
    Hilton Grand Vacations Club Kings’ Land Waikoloa - Guest room

    Guest room

    Hilton Grand Vacations Club Kings’ Land Waikoloa - Guest room

    Guest room

    Hilton Grand Vacations Club Kings’ Land Waikoloa - Guest room

    See all

    Guest room

    Waikoloa Beach Resort - Guest Bed and Bath

    Waikoloa Beach Resort

    4.8(12 reviews)
    1.8 mi

    The first time my waited and I stayed here I pulled up to valet to check in...I walked into a…read moremassive lobby area and was stunned by the panoramic view of a glorious December sunset ! I have seen many ocean sunrises and in my lifetime but this view was breathtaking! I had to run back to get my wife to come in just to see the sunset. It was the first impression of this resort which would captivate our senses for the rest of the stay and the next stay, and beyond. As a guest we were treated to 5 star service! The Aloha spirit seems to be in the hearts of all the staff! The Live entertainment on weekends is special, and all you can eat Buffet once a month is worth waiting for! There is so much to do right in the resort from snorkeling and swimming where sea turtles hang out, to enjoying the many pools and spas.....and it is perfectly located to enjoy sunsets, and day trips across the island! Kona is very close and if you love coffee it is a short trip to the many Kona coffee farms! The rooms are spacious, spotless and comfortable ! Room service is immediate and all staff friendly and helpful. I hate to recommend this most perfect of getaways because my wife and I want this place all to ourselves, but this resort, staff, and our gratitude for the experience deserve a 5 star experience rating!

    Golf was good but not excellent, about a 3, although we had a lot of fun. But the reason I gave an…read moreoverall 4 rating is because every single person that works there, from the cart staff to the pro shop staff to the course groomers to the beverage cart girl to the bartender were all excellent!! All 5's! Kind, helpful, not snooty whatsoever. Some very thoughtful customer experience details throughout.

    Photos
    Waikoloa Beach Resort - Ocean walk

    Ocean walk

    Waikoloa Beach Resort - Kitchen

    Kitchen

    Waikoloa Beach Resort

    See all

    Mauna Lani Auberge Collection - resorts - Updated September 2026

    Loading...
    Loading...
    Loading...