Wonderful big store. Nice layout of all the items they sell. Neatly stocked. Great value for your…read moremoney. Friendly cashiers and staff members on the floor. Check out was pretty quick. Great deals through the store

Line 7 deep at the register…read more THE register. Fortunately, one of the three people standing at the open register managed to take enough time out of his berating and belittling another employee behind their back to the other two employees at the register, one ringing one doing absolutely nothing, to call up another cashier who managed to move slightly faster than a paraplegic sloth. Three employees...standing at a register...one barely ringing because she's so involved in the conversation, one doing nothing but participating in the gossip and a third who is apparently a floor supervisor, belittling the work of one of his employees to subordinates and in front of a line of customers. One of the most disgusting displays of poor retail training and service that I've seen in years. And I was a retail manager, trainer and HR person for decades.

-First Impression- not a small store if you don't know exactly what you're looking for. It will…read moretake forever to find it. -Service- I've only been to this store twice and both times I've received absolutely zero acknowledgment or assistance from anyone working there. Thankfully, the general locations of the items can be found on the website, otherwise I would've been in there forever while the employees talk amongst themselves and ignore the customers. -Price- I only came to this store because I figured they would have all of the craft items I needed for a particular project, come to find out they were more than a few dollars higher than if I got them in other stores separately. -Did Not Like- see service... -Noteworthy- nothing -Recommend- NO!

Nice location to shop at. Wonderful selection to choose from. Great value for your money. Nice…read morestationary there. Customer service was very friendly helped with the items I needed and walked me to them. Definitely will go back to visit

This store service is top notch. From the smile and warm greet you receive to the ease of service…read more And what I like most the owner recommends other stores if there is something she doest carry. the friendly conversation and when I left I get a " thank you, and God bless you" all of downtown knows her and the store.

From the outside, I thought this store was kind of a thrift store or a place to buy brightly…read morecolored African clothes. When a friend took me in the store, I found that they have some wonderful healthy products. My friend was buying more of their black soap that is very good for sensitive skin. The store has organic shea butter sold by the pound, very reasonably priced, organic coconut oil for cooking and medicinal purposes, organic and other teas, jewelry, hats, many little daily necessities. The women who run it are very knowledgeable and friendly. I hope we can keep this store in downtown Middletown.

I needed a turtleneck sweater be taken in a bit and went to Zak. Great guy, great work. Not only…read morewas my job completed within two days he did a fantastic job. Prices are great too. I am going to hire him to make me a blazer he was that good. Very impressed. Highly recommend.

From the owner: ECHOM- Engineered Clothing Honestly Maderead more