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    Village Association Management

    1.8 (5 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Village Association Management

    Property management

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    11 months ago

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    10 months ago

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    Alpine Property Management, LLC - Alpine has made strides to grow our business this year and we celebrated by taking a great team photo! [Missing: Jamie & Kendra]

    Alpine Property Management, LLC

    (2 reviews)

    Kendra has been amazing. She is fantastic and always available when needed. She goes above and…read morebeyond for all her tenants. She's always been supportive and understanding. Love working with her and our rental situation. Can't wait until we can buy a house from her as well.

    This is probably the worst property management company there ever could be. If you call the office…read moreto talk to someone, no one will be there EVER. If you leave a message, you will never get a call back. Not only was our rent ridiculously high for the house we lived in, but we had a leak in the bathroom, that flooded the floor everytime you ran the bath/shower that lasted 6 months, not due to anything we had done. but because of terrible plumbing and zero maintenance. we put in a working order and no one ever came out. Finally after 3 tickets they send a "plumber" out on a Friday afternoon to drill an access route (put a big hole in the wall) and he was to return Tuesday (since Monday was a holiday) and fix the issue. he never came. The water caused damage to the cheap lanoliem & cabinet. we had also put several tickets in for the dead tree in the front yard that was bound to fall on the house anytime there would be a storm. I'm sure it is still there, it is ate up by termites at the base and is weak. When we moved out we left the house spotless, my husband and I cleaned for two days, we bleached everything and left NOTHING besides a Coax cord behind. they charged us $400 to "clean" and remove the coax cord. They also charged us to "exterminate" like it was our job to seal the house off & maintain properly. there were bugs from the day we moved in and my husband routinely treated around the house, seeing as though all of our money was put into rent. We were not smokers, did not have any pets. we kept up the house and fixed the shower head when we moved in and we still only got a few hundred bucks from our deposit back. Luckily, before putting in our notice I let them know we WOULD NOT be charged for the damage done in the bathroom, since it was now our duty to fix it & we put multiple tickets in. I'm 100% positive they would have tried to charge us for the black mold/damaged floor if I had not forewarned them. Avoid this property management if you can. They're a huge rip off, and should not even be in business.

    FirstKey Homes - This is what the home looked like upon our arrival from another state! The horror and nobody to help us!

    FirstKey Homes

    (270 reviews)

    If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

    If I could leave a negative review I would! -10! The homes are not cleaned before you move in and…read morethe yards are overgrown. When they send someone out they charge you $100 and they don't do anything to fix it. They lie, won't contact you and charge you fees constantly. And don't have questions because all they can do is send an email that doesn't address the issue. They won't give you keys to the residence even when you ask for them. We are now being harassed by the staff and they are deliberately avoiding me yet trying to charge me more fees. I have spent a few thousand dollars fixing their lawn and they don't care.

    Dallas Luxury Realty

    Dallas Luxury Realty

    (90 reviews)

    This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

    Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

    Village Association Management - propertymgmt - Updated August 2026

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