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    Alpine Property Management, LLC

    3.0 (2 reviews)
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    Services - Alpine Property Management, LLC

    Property management

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    FirstKey Homes - This is what the home looked like upon our arrival from another state! The horror and nobody to help us!

    FirstKey Homes

    (267 reviews)

    If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

    Don't fall for the good deal! Moving is expensive and they know no one can afford to put another…read moredeposit down on a house and wait 45 days to get their initial deposit back. They're taking advantage of people that can't afford to move. They raised my rent $325 to renew at the end of my first lease. And if you ever need customer service it's outsourced to India. So minimum cost and service to their residence at the maximum charge. Going up 20% on the cost of someone's lease should be illegal!

    Dallas Luxury Realty

    Dallas Luxury Realty

    (91 reviews)

    This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

    Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

    Alpine Property Management, LLC - propertymgmt - Updated July 2026

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