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    Alpine Property Management, LLC

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

    Services - Alpine Property Management, LLC

    Property management

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    2 years ago

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    FirstKey Homes - This is what the home looked like upon our arrival from another state! The horror and nobody to help us!

    FirstKey Homes

    (274 reviews)

    Eric Osby was great! He came out and fixed a clog in my AC's primary drip line and was extremely…read moreknowledgeable about his work. What I appreciated most was that he took the time to stay, test everything, and make sure the problem was actually fixed before leaving. FirstKey should definitely hire more people like Eric--people who truly understand their trade, take pride in their work, and care about doing the job correctly the first time. Great experience all around!

    update for my last review Still fighting for a refund for…read morethe application, under Texas housing code, CH301 specifies that a homeowner or leasing company cannot ask for DNA, braid information or deny any application that has to do with a psychiatric or mental service Animal After my fiancé called last week if not longer ago and was asking about our refund and was told it's with the team for the refund status as they are reviewing the call, logs with the supervisors have already done three times. I called back today and got the same response that is it with the team that handles the refunds and that they are having to review the audio from the phone calls to Dee if it is their fault or not what the supervisor has confirmed multiple times meanwhile over two weeks later the same guy answers the phone who is still fighting me that I didn't get approved and that if we want to switch the application to a different house to attempt that we still have to go to a vet to get his DNA or to prove his breed to FirstKey so within total it is took over three weeks to get screwed over review multiple phone calls which have been reviewed by supervisors well over three times with no phone calls back about the situation and anytime I call just a 15 minute argument and these people at an Indian call Center talking over me and being disrespectful telling me that I need to upload his DNA and breed and instead of just answering a simple question of where is my refund at or what status is that in Every time I call it just makes me angry and my whole day gets ruined. I would almost think I'm being Pranked that this is a professional Indian call center that argues with you so people give their phone number to these people as a joke so they call them and just get spoken over disrespected and argued with every time you call this phone number

    Dallas Luxury Realty

    Dallas Luxury Realty

    (90 reviews)

    This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

    Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

    Alpine Property Management, LLC - propertymgmt - Updated August 2026

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