Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

Came here to pick up an hour past open hour. The sign at the door said "open" but door was closed…read moreand no one answered the door. I called the business a few times and no one answered. Waited at the door for 15 mins and I'm not sure what to do.

Do not use this business!!!…read more Destroyed my daughter's wedding dress during alteration. Refused to honor a full refund. Now we have to not only purchase a new dress but also find and pay for a quality tailor. Said they will fix it. No thank you! After spending $700 for a simple taking-in of the dress we will not trust them with any fix. Wedding is two weeks away.

Did a great job on hemming two pairs of pants and repairing a pair of pants. One jacket I had…read morecleaned, the stain just would not come out and that's not their fault since I have no idea where the jacket even came from! LOL.

Excellent service. Prices for dry clean seems to be appropriate. I did dry clean for 2 coats which…read moreis $35 each, which is the running price for most places, and considering they use organic solution. I also dry cleaned 2 sweaters for which the total came out to $92.10. Turn around time was great! I dropped it off the day before Thanksgiving and for those 4 items, i was able to get it by Monday late afternoon. The presentation of the finished products were impressive. Everything was nicely situated around the hangers covered in plastic garment covering. I was especially appreciative of the fact that they took care of the belts from my coats , making sure it is intact. Excellent job!

Do not go here the lady was the rudest person I've ever encountered. I ended up keeping my things…read moreand walking out. I've never had a worse experience.

Way over priced. They don't tell you the price and then when you pick up boom. Convenient I guess…read morebut expensive

Super nice staff. Always love supporting local. Quick turn around time. Also affordable.read more

This place really went out of there way to make sure my seeming on denim was to my description…read more They kept in contact via text and even sent photos of the progress. The customer service there was great and will be coming back for future dry cleaning/sewing etc. needs. Thanks again for everything!

Legacy Cleaners Del Sur has friendly and helpful staff, reliable customer service, and top-quality…read morelaundry and dry cleaning. They make the whole experience easy, efficient, and dependable.

Just bought a pair of expensive white pants and had an awful stains all over the back of it after…read morejust one wear. I tried bleaching it at home, still was ruined. I took it to Legacy Cleaners and they did an amazing job getting all the stains out, looks brand new! Thank you and highly recommend!

I looked online for tailors/alterations shops in the area of Casa De Oro, El Cajon, La Mesa, and…read moreSpring Valley. Taking a chance after reading a number of reviews. I decided to stop by this alteration/dry cleaning business called "Family cleaners & alteration", out of the blue for some tailor work. Met "Raul", he was upfront on the price, and honest on the material that he was working with. I was really impressed that Raul kept his word with me, on when the items would be ready for pick-up. In support of "Family cleaners & alteration". Check them out for yourself. Thanks again Raul, know that you have earned a future customer. God Bless

Great little shop. I've only come here for cleaning a few times but each time they've been prompt…read moreand professional and comes with a good price point. If you're looking for a reliable place in East County, definitely recommend stopping here.

I cannot say enough about Charlene and her incredible talent. We came to her under serious time…read morepressure after an overseas dress order fell through just days before prom, leaving us scrambling to find a solution. We walked in to find a waiting room full of people, yet Charlene graciously squeezed us in without hesitation. She carefully saw and pinned the dress on the spot, assessed exactly what needed to be done, and promised it would be ready in two days. True to her word, my daughter picked up the dress on Wednesday, three days before prom, and it was absolutely perfect. Not just good, perfect. Charlene is a true gem and a remarkable talent. In one of the most stressful moments of prom season she delivered flawlessly and with such warmth and professionalism. If you are looking for someone you can trust completely with something that truly matters, look no further. We are so grateful for her! ​​​​​​​​​​​​​​​​

Let's talk service - punctual! If they say they'll have your things at 10 am on Monday, they mean…read moreit. Had a beautiful jean dress altered and you cannot tell it was altered in any way. Beautifully done. A bit on the pricey side but we'll worth it.