Visited this location over the weekend and surprisingly they had alot of goodies! [check photos…read morebelow] im not a fan of ross so I don't visit often or at all, but I was in the area and decided to stop by. Glad I did! Cons; could definitely be more organized & clean. The pregnant girl that checked me out was not friendly at all [I tried to give her the benefit of the doubt because she is pregnant and she's standing on her feet for hours] but that still doesn't give her a ride right to be rude or unpleasant to us paying customers. Again, we're living in difficult times, kindness is definitely needed! Probably wouldn't visit this location again because i'm VERY BIG on customer service that's why I gave 3 stars

This is thee worst Ross in the history of Ross stores. Came here tonight and waited in a long line…read morewith only one cashier. Finally make it to the front of the line with items to return and also items to purchase. The cashier I went to had an attitude and was walking around the store loudly yelling about a customer looking at an item. She was extremely rude and disrespectful in regard to the customer and all the other shoppers had to hear her complaining about just performing her job duties. Well once I reached the front she decided to hop in to help the solo cashier and kept stating "I'm ready to go" as she's checking people out. I was hoping I didn't get her and the lady in front of me chose the other cashier just to avoid being checked out by her. I was next so I walked her way. As I'm walking up, she's stating "I'm not doing not a single return," but she mumbled it. So she rang up my two items. I sat my bag on the counter and she tells me, "I said I'm not doing a return so you'll be back in the morning." I looked at her puzzled and didn't want to press the issue so I kindly told her I no longer wanted the two items to buy. It's disrespectful to handle customers in these sorts of manner and I am definitely going to be reaching out to speak with either a manager or corporate in regards to how this employee handles people supporting Ross. This encounter has now made me look upon what once was my FAVORITE place to shop (everyone who knows me knows I love Ross), to a place where i may not even go to shop again. Deal breaker was that the store was still open and operating and she decided to block off the line with carts and make announcements pressuring people to get in line or registers would be shut down at 9:30pm when the store closed at 10 and I'd been in line since 9:35 until 9:48. I will be returning these items and I probably won't go back t Ross, or at least this location. I'd rather drive to Woodstock and shop at the outlets than to give my hard earned, money to the hands of such rude people. Value of Ross just dropped in my book. I have never been in a single Ross store and encountered this before. If I could give negative stats, I probably would.