Had them to replace the battery of my husband's watch. Other places had either damaged the case of…read moresimilar watches in his collection trying to get it open, or they asked to send the watch off. Out on a limb, I brought it to Joseph and their team. Everyone was so kind and helpful, and Joseph worked really quickly. It took less than five minutes and the watch came back to me unscathed. Whew! Kudos to them. We'll most definitely see them again!

Went there to sell a gold ring and the owner was very friendly and patient with me. He made a very…read morefair offer on my ring. I will be back.

Great customer service. Very approachable and friendly. Transparent and fair! I will be coming…read moreback!

I am well pleased with the service I received by Tony who was not only professional but highly…read moretrustworthy. He gave me an offer I could not refuse. It was so quick and fair I almost got confused. He made it easy and in less than 10 minutes I was done and out the door with a huge smile. Thanks so much, SC

Amazing sales team very professional and helpful highly recommended! Have been a customer for many…read moreyears also convenient location easy accessible.

The best customer service. Dariel was great. The entire staff was attentive not overbearing and…read morewelcoming to any question and requests to see in cases

Went for a second time to sell another piece of jewelry and Adam and Yuri were of great assistance…read more Adam had EXCEPTIONAL customer service and Yuri gave me great price

Hands down the best jewelry experience I've ever had. The staff was professional, honest, and very…read moreknowledgeable. They explained the entire process, answered all my questions, and offered a fair and transparent price. Customer service was outstanding and I felt comfortable the entire time. Highly recommend!

I was very satisfied with my first experience. But the 2nd time I went, Amy had my silver charm…read morebracelet, a marine corp ring, and my daughter's gold baptism cross on the felt tray for purchasing. I went to my car to get my drivers license and when I came back in, the little cross was gone. I didn't realize it until I got home and couldn't find the cross. I've tried several times to get in touch with Amy to no avail. I asked her partner to have her call me and explained to him what happened. She has never returned my call. I just want to figure out what happened to my daughter's cross.

The day before yesterday. I went with local consignment store and he took off the sapphires…read more I mean the gold is yellow and sapphires looked yellow because of gold, but now into the bag. What you can see? This woman answer orange and she didn´t know anything even the man there though that he was working with rubbi. He said What is this? because sapphires are blue. I said well, you can do because brilliants and those gems are hard and you can take away.

amazing service knowledgeable, honest and fair. Antonio is a great asset to this organization,…read moreJose is a nice stand up dude. These guys look out for the customer which is rare. Shop here for the rare gems in Tucker. Customer service and prices are great. Selection is good too. if you opt in for the text messages they'll let you know when a sale is upon us. #Bonus.

Muy buen servicio de la señora Reyna. Muy buen lugar para comprar. Si necesita alguna prenda es muy…read morebuen lugar.

Great service from family owned company. Definitely recommend these guys. Very friendly peopleread more

From the owner: Get the cash you need today by leveraging the value in the assets you already own. We offer our…read moreclients the most cash for their valuable and luxury assets allowing them to leverage the value of their assets. We make high dollar collateral loans on Jewelry, Luxury Watches, Designer Handbags, Gold & Silver Bullion & Coins, Luxury & Exotic Cars. You must own any assets you are leveraging outright. Come see us in Atlanta to get the cash you need whether its for your next investment, making payroll, or any other reasons!

I've used Alex Lexington to sell unwanted/broken jewelry a few times. And I've always been pleased…read more It's a very straightforward process. He shows me the metal composition of what I bring him and whether they will buy it. They weigh everything in front of you which makes me feel good about the transactions They do not take silver plated jewelry or serving pieces/trays, etc. example-I was told a bracelet was 925 sliver, but it was not & therefore he wouldn't buy it. They pay you on the spot. you leave, you have a check. If going there, make an appointment. I recommend them.

Professional and informative, Alex Kingston made it an easy process selling our silver. Thanks so…read moremuch!

I never wanted diamonds until I loved to atlanta. I had been shopping around for jewelers for a few…read moreweeks and i felt like being a girl i was being over charged. Buying jewelry is worse than shopping for cars. A friend suggested ice box so i stopped in. I stopped into to look at a gold chain. Melissa helped me. Melissa asked lots of questions and really really built rapport. Based on the questions she asked she suggested some other chains. It's like she was in my head cause she picked out a perfect 7 pointer diamond chain that i just fell in love with as soon as i saw it. Overall i will give icebox 5 stars because they not only give you an amazing experience by offering water, soda, Capri Suns. But they assign everyone with a jeweler and that really helps personalize your experience. I have very busy days, and i can just text Melissa, and ask for anything I'm looking for and she makes it happen! I stop by pick up what i need and get back to my busy day. She's helped me with gifts for my sister and boyfriend. I'm giving ice box 5 stars but I'm really giving Melissa 5 stars. Everytime i shop with icebox she continues to wow me. Providing excellent customer service , patient, and very knowledgeable about jewelry. There's nothing i asked her for that she couldn't make happen. 10 stars !! I think it's super cool that they clean all jewelry purchased from them for free. They also have fixed my clasp on my chain because i didn't know i was taking it off wrong. I was also told that if i trade in my chain to purchase a new piece or upgrade the amount i paid go towards my next purchase. Super cool! Because I've been thinking of upgrading. All purchases come boxed pretty in an icebox box with a light, cleaner, and a towelette. Love love love the experience of shopping at ice box.

Icebox Diamonds & Watches always delivers a first class experience. Dominique is always one call…read moreaway and willing to help with anything I need. I do not care what I am thinking about, I always reach out to Dominique first to see if we can come up with some good ideas. On my recent visit she helped me find the perfect birthday gift for my mom, a beautiful pair of earrings that she absolutely loved. The love and hospitality at Icebox are always top tier. I am also very proud of my guy Mo and it has been amazing to watch the progress and growth of the company.

I purchased a ring and a pair earrings several years ago. I still get phenomenal amounts of…read morecompliments when I wear it which is often. I remember the service was also a pleasant experience as I made my choice.

Very professional, friendly staff. They clearly know what they are doing and we were well pleased…read morewith the service we got. If I need anything in the jewelry line, I'm coming here first.