Who's going to complain about a free slice of tasty pie on any given Wednesday at Village Inn in WDM-- not the seniors who also can also get budget conscious selection from the V.I.B. Menu selections and 10% discount except on pie day. The portions are hearty with enough left over for another meal. The best part most dishes come off the grill served hot which is an indication the waitress retrieved the entrees promptly. The updated staff seemed to be more customer oriented in this friendly environment. read more

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The food is delicious and the service is incredible there was this one server who welcomed me with a smile in his face and instantly made me feel welcome read more

Village Inn - Best pancakes ever - Breakfast & Brunch Near Me - West Des Moines, Iowa

Our server, Izac, was super nice and the food was absolutely awesome and didn't break the bank. Definitely recommend!

This place is filthy, filthy, filthy! I am disgusted with the way they do not clean the restrooms and toilets. They barely clean the tables. I refuse to do business with them. read more

No service. As a senior single female I am invisible. Watched the server take orders from two other tables who came in before me. I didn't even have a glass of water. After 10 minutes, I left. read more

Southridge shopping district has a lot of dining choices and this one is a good spot for breakfast, that's usually my stop in time but after Doing a little shopping we stopped In for a light dinner...Not to busy and I've had good food here soo I knew They could produce me a juicy Hamburger and it was to Be; double juicy with cheese, bacon, onion rings, L&Tomato, thousand Island of course and three big Pickles!! NICE and DELICIOUS as well, soo big I had to knock One patty to the side to get a proper mouthfull. ONLY wished The coleslaw was a better portion But it just ended up on top of my MEGA~BURGER. All was well At the Village This Evening!! read more

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Went here today against my better judgement. A friend wanted pie and it was Pie Day! The place was filthy. There was food on the floor and so many table went without being bussed. Then we're far from busy but for whatever reason were opposed to cleaning a table. The coffee mug I received was not smooth on a otherwise smooth mug which would indicated there is some funk left on it from another patron. It put up so many red flags up for this germ-a-fob. The only bright side of night was Brie the server. She was attentive and knowledgeable. It will be another 10 years before I can get the image out of my head and get dipped into another trip here. Yuck, yuck, yuck!!! read more

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Overpriced food and very slow service. My friend & I waited for about an hour for 2 burgers although several of the tables were empty. As for the food, we felt we could have eaten elsewhere for a cheaper bill. read more

I have eaten here for years! The employees are the secret ingredient for this little spot! I went by today and just had coffee - Jeff was professional, kind, and friendly. The coffee was fresh, delicious, and hot! It was very relaxing and I felt almost pampered! I will keep returning as long as they are open! read more

Our waitress was very nice and polite and the food was pretty good. Our food came out fast. But then you got Mark on the other hand he was bitching cause people were saying something and he shakes his head and said if you don't like it go to Perkins. Shouldnt act like that. read more

I wish I could give this review a 5 for my server. The poor women was doing the absolute best she could. She was sweet, attentive and tried very hard to get everything needed for each table. The reason I'm giving this a 2 star review is for the big, burley guy who screamed across the room at two elderly people just trying to make his life easier. These people had waited at the host stand for about 5 minutes, with no acknowledgement. The elderly gentleman made eye contact with the burly server and pointed at a table asking if it was available. The burly guy YELLED across the room WHAT?!? Which startled myself and the guests around me. We all made awkward eye contact with looks of disbelief. The other 2 servers on the floor were noticeably shook by his outburst. When the burly man finally made it to the host stand the gentleman asked why he shouted at them. He very loudly said something along the lines of "I have rude people shouting across my dining room. Really?". Then proceeded to seat them. I was so embarrassed and put off by this entire experience I asked for my check and left. The burly man checked me out at the register and I was honestly terrified when I messed up my payment. I have ran a restaurant for 6 years, general manager for 2. There is absolutely NO excuse to YELL at a customer. This man should not have a job here. The other servers had told some tables they are very short staffed, and we were all very understanding. Maybe if he was gone they would have staff who showed up and stayed. He very clearly had an aggressive presence and I'm sorry to anyone who has to work with him. read more

This place needs a good cleaning Chairs and kitchen floors are filthy. Tables need be cleaned off

My husband and I randomly came here for breakfast. It was delicious! I ordered the Rio Grande Skillet and my husband ordered eggs and hash browns. Everything was fresh right down to the veggies in my pico de Gallo. We topped everything off with warmed apple pie (double yum!) and the service was excellent. Should we find ourselves back in Des Moines, this breakfast will be in the top of our list. read more

Village Inn - Our booth right near the entryway. - Breakfast & Brunch Near Me - West Des Moines, Iowa

It was Christmas Eve I ordered two dinners two pies the order came to over $70 I was missing three items the turkey I ordered looks Gray it was supposed to be breast meat not appetizing I called the manager to complain he hung up on me would never eat there again. read more

Best food ever made, great Service.the food comes out really fast even on busy days. Get seated really quickly

Good basic food. Fast service. Manager is always there. Bev was our waitress and was so pleasant, and attentive. She was that way with every table! Great pancakes! read more

I got breakfast for lunch here again for the second week in a row. This place has great breakfast items, and good pies if you like pie. Their milkshakes are to die for. Real ice cream and real fruit. Love it. For under $10 you can have a great sit down meal. Many skillet options. Many crape and egg variations. This place is not revolutionary by no means, but it is pretty tasty. read more

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The service was ok but my issue was when a $10 tip was added to my bill without my knowledge when we had already tipped in cash. Will be taking this up w my bank and the management soon. read more

Paula 5 star server can tell she likes being a server never have to wait for anything she thinks ahead brings ketchup napkins without having to ask for it read more

Food was perfect, the chicken fried steak and Mach potatoes and gravy was amazing then the pie was so perfect I got sent into a food coma after, still currently recovering read more

Great server. Very friendly and attentive to our bigger group. I am glad to tip 20% when they are good.

I've eaten here once, it's ok. But my son requested a tripleberry pie from here for his birthday because he had it once. So I made a trip across town because the village inn close to my house was out. I called and they had it ready to go. Only $11. I expected grocery store quality and wow, I was overly impressed. This tripleberry pie is amazing. And for the price why would I ever make one? This lucky find is thanks to my awesome 10 year old. read more

Village Inn - Breakfast & Brunch Near Me - West Des Moines, Iowa

I was looking for a diner on a Saturday morning that didn't require a long wait, and I came across this "gem." It's got decent food and service. The food portions are trucker-stop style, loading most breakfast options with carbs (panckes and potatoes) for that long 15-hour ride. I found it interesting that the servers decided to vacuum their floors during the Saturday morning rush, but to each their own. I happened upon their restroom in a state of mini-disaster (no t.p., caution sign). Aside from those peripherals, I had no issue with the service and food. It meets expectations. read more

Sorry about that guys poor service but I have had good and bad there. One waitress there Mary works mornings is a terrible server. She gives customers bad looks, takes for ever to wait on you, takes your plate when you have your last bite on your fork, never friendly, and never asks how your meal was. Now as for the rest of the staff they are all on top of everything and treat everyone as they are the most important person there. Food is always hot and good. read more

Hungry? Hungover? Just passing thru and don't want to spend a bundle? Larger group with varied tastes? This location will do just fine. Yes the décor is ... True, it's a little sticky feeling in places. Yes, there are a few servers who would probably thrive as night custodians in a morgue. No it's not shiny happy Jordan Creek. In their defense, they don't pretend to be. The food can be a bit inconsistent so I've learned to stick with Generican menu items. Breakfasts, burgers, skillets and the like. Tried a Rueben type meal once, just to find out, and not so much. You don't know unless you try. Yes the water sucks here. PSA: the water in ALL of West Des Moines sucks; filtered or not. I can usually get coffee down my throat, but I stick with what comes from a can... tomato juice, OJ, etc. and buy bottled water for home. Period. The silverware and dishes are always debris free and clean. I've NEVER gotten ill, in any way, from this place. If a server doesn't wanna be there, I can tell and tip accordingly. I don't go here to help me feel wealthy, I go here to make me feel full and mostly satisfied. Give 'em a break. This place is consistently average thank you. read more

I've been to this village in twice now, and both times the English muffins have been bitter. The first time it was so bad, it was inedible. It tasted like rancid oil, or some such. The staff decided I must be wrong, and ignored it after I (and my companion whose food was also bad) complained. The country potatoes were undercooked badly second time, and the water unfiltered and pretty bad tasting. We did have a nice waiter at the second visit, but since almost every single item served was badly executed, it's a place to avoid if at all possible. read more

Best breakfast food ever!!! Village inn is on point everytime i stop in. I got the philly steak omlett and i loved it. The waitress Sonni was very polite and fast! My food was out within five minutes of me ordering. Which is nice since i'm always on call for my job. Perkins don't even compare... read more

Village Inn - Philly steak omlett - Breakfast & Brunch Near Me - West Des Moines, Iowa

My family and I used to visit for breakfast and lunch 3 times a month. The last 3 visits were horrible. The waffle my mother ordered had lettuce in it, the steak and eggs my dad ordered was cold with runny egg whites and the skillet I ended up with was not even warm. The waitress didn't even seem to care. Bad management along with staff and cooks. We go to Perkins now. read more

Nice waitress, food is not so nice. Ordered a cheeseburger with Swiss. got a thin, overcooked burger with a tasteless bun. Ate half. They will not see me again. read more

Had a very bad experience at this Village Inn. I came in and was told there was going to be a 10 minute wait for a table while there were 6 cleaned and open tables in sight of the hosting stand. The host/manager got short tempered with another customer right after I put in my name so I then decided to walk out without any service. read more

Food was good, service above average and prices descent for the orders requested. Good overall experience.

The service is not the best thing ever, I wouldn't recommend it though. The employees seem unskilled and disoriented and there's not that much activity read more

We've been coming here since we've moved in west Des Moines. I've read the reviews and really got upset with the photo I've seen where one host gave to one of the customers. We've never had a bad server in this place, but that was just really wrong. We came here one time for breakfast but we mostly come here for a late dinner and probably just our luck that we always get the server and she is super sweet and always check on us to make sure we everything is ok. We love the pies here. They have a huge selection and feels homemade every time we visit (They might need to update their menu too.) We love the Philly Egg Benedict, Ultimate breakfast, Belgian Waffle combo, Ultimate skillet and a lot more. We came here during winter to get some hot cocoa and skip the whole meal and get some PIES!Our favorites would probably be country apple, carrot cake, french silk and caramel pecan silk. Our least favorite will probably be the chocolate peanut butter cup and southern pecan pie. It was way too sweet and pecan tasted weird. We like coming to this place since they're not too busy and the food is always hot and freshly cooked. read more

This was the worst village inn experience I've encountered. We were quoted a 15 min wait for a group of 12, which is no problem as it was Sunday afternoon. However, there were multiple open tables, most of them were dirty at the time. When we finally were sat it took 10 mins for our server, Jen, to greet us and get our drink orders. After she got our drink order it took over 25 mins to get water and coffee. Half the group didn't even get all of the drinks that we ordered. We finally all got our drinks and as the server is taking our food Order she took half the tables order and then said "ill be right back to get the other half of the tables order." She proceeded to put in half the tables order then go get drink orders for two more tables. It took over 10 mins for her to come back and get the rest of the groups order.The entire group was ready to order at her initial visit. There was a long wait for food which again is no problem as it was Sunday and we had a larger group. However, since she put in the orders at separate times, half the table waited for our food. We didn't receive our food until the other half of the group was half way done with their food. She also took out another tables food order as the rest of the group waited for our food. All said in done the food was fine but the staff was lacking. I'm not sure if they were under staffed that day, but everything took extremely long. This was easily the worst service I've ever had at any restaurant I've every been too. Very disappointed with the service we received. read more

Restaurant smells funky, feels like a motel, looks like a hospital.

Our server was excellent but we came in Mother's Day and the assistant manager Brenda Mann was awful. She was very rude and had absolutely no personality and didn't smile or say anything polite. Very disappointed that a manager could be so rude. read more

My wife and I have been eating breakfast here a couple times each week for over 5 years. I would recommend all of the waitresses except Mary. Monica, who is the best is off on Mondays. The food is generally quite good, but the quality does vary. My only real complaint is with the dishwashing. It's hard to get a clean cup. They need to replace their dishwasher or their dishwashing method. read more