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    Village Medical

    3.0 (2 reviews)
    Open 7:00 am - 7:00 pm

    Village Medical Photos

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    1 year ago

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    4 years ago

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    Methodist Family Medicine Group

    Methodist Family Medicine Group

    2.8
    (13 reviews)
    10.2 mi

    Seva Papageorge, MD: Worst experience with this absolutely unprofessional person. Substituting for…read moremy own doctor on maternity leave, this person was abrupt and unhelpful in an email asking about a medication, which could easily have been answered by a (kind) team member. Instead of answering the question, she actually defensively commented about something "not being her rule" (?). No one asked her about a rule or anything of the sort. It is unbelievable to me how stark the contrast is between her behavior and my usual interactions with Methodist. I have always felt valued as a patient, until now. The kicker: this doctor charged me for sending the rude message. Apparently, that is now considered a consult...

    This was my first time coming to this branch as a patient myself. I have been here on other…read moreoccasions for mother's appointments. I arrived 45 minutes early yet I was not seen until 15 minutes after my appointment. While the waiting room is very spacious and clean, I do not see a reason for such a long wait as the office was not very crowded with patients. I was attended to by a nurse who was very nice and skilled with using their very old and outdated equipment. While it was impressive that she was able to use that kind of equipment, the measurements were not the most accurate. There must be some disorganization because some of my measurements were recorded inaccurately in the report at the end of my visit. I saw Dr. Ana Corteguera, who my parents also usually see. As a first time patient, I expected her to spend some time hearing my medical history but she rushed me through the entire visit. I felt as though she did not really care about my problems and just wanted to get me in and out of there was fast as possible. In fact, I even forgot to talk about something I had been meaning to ask a doctor because of that. Furthermore, instead of discussing treatment and testing options with me, she just chose the one that was the most convenient for her, which of course, happened to be the most expensive costing one for me. All in all, I think that this office can certainly improve its efficiency and if you had to visit this branch, I would recommend seeing someone else besides Dr. Corteguera.

    Photos
    Mona Sheth M.D.
    Mona Sheth M.D.
    Seva Papageorge, M.D.
    Seva Papageorge, M.D.
    Jennifer Diamond M.D.

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    Jennifer Diamond M.D.
    Hanh Truong, MD

    Hanh Truong, MD

    3.6
    (9 reviews)
    10.2 mi

    What a terrible office. I cannot get into contact with anyone from this office ever. They have…read morescrewed up my prescriptions and will not take accountability nor fix these issues. I have had nothing but terrible times at the office too. I show up on time for my appointments and have had to wait anywhere from an hour to an hour and a half. It is so behind frustrating trying to get ahold of anybody at this office. I have gone through the direct messaging app and called about 15 times.

    Normally, I would give her 5 stars. However, based on today's experience, I'm only giving 1. I have…read morebeen a patient of Dr. Truong for well over 10 years. Obviously, I like her or I would have bailed long ago. Yesterday, after 5pm, I realized I likely had either a kidney infection or a UTI. As they were already closed for the day, I decided I would stop by first thing this morning and see if they could work me in. I was told by the girl at the front desk that there would be an extra $25 charge for being a walk in. A walk in?! I've been a patient for years! Is this any way to treat your loyal patients?! I could understand if I was some random person off the street, but I have been a loyal patient for over a decade! Why in the world would I pay YOU extra to wait?! I decided to spend my copay elsewhere and went down the street to HEB RediClinic where I was seen immediately, no waiting, no extra charge, and no bad attitude. When next I have an appointment with Dr. Truong, I will bring this issue to her attention. Her response will determine if I stay a patient or take my business elsewhere. Honestly, there are too many other choices out there to put up with sub par treatment.

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    Hanh Truong, MD

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    Village Medical - medcenters - Updated August 2026

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