Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

Stay : May 2026…read more Pros Honest Review The lobby area is beautiful, with a great space for food and a bar; The food quality is good in lobby area. The spa is nice, offering a relaxing atmosphere. There is a beautiful Falls view in upper level superior rooms. Hotel Pool stay open to 11 at night. This hotel is close to many food spots, which are walking distance. They have good food at the buffet too in hotel. Cons Defintely not four star as advertised. More like a three star. Upon arrival, there's no welcome drink or immediate help; you have to handle everything yourself with lugguage. which can be hard for those who need extra assistance.They do have a bell hop but very limited . Upon arrival and departure there was one person. The carpet area in lobby and rooms need shampooing badly. Rooms have beautiful views on upper levels , but outdated. The front desk service was mixed; one staff member was excellent, but another rushed me, which is not acceptable when guests are paying their money. The spa charges an additional fee to use Oasis pools/ Jacuzzi; which is unusual for most spas, since they typically include it with the massage services. This additional fee still feels like a drawback. FYI -There are not actually pools in the spa area just jacuzzi and cold plunge, sauna etc. While the pool staff was great, with Kevin standing out, and Beth at the spa being exceptional the pool area is outdated. The ceiling is peeling and looks like a YMCA pool area. In addition , my massage at spa was okay. But no timer was used to ensure guest are receiving their full time paid for. I know I did not receive full time. All spas I have visited , use a timer to make sure you get your full time.

I stayed here on a last-minute trip to Niagara Falls. I'll start by saying I'm typically a Marriott…read moreloyalist with high standards, and this property looked impressive online. For the most part, it delivered. The lobby was beautiful and welcoming, and check-in was seamless. My top floor request was honored, which I appreciated. The room itself was clean and offered an incredible view of the Falls. Room service food was excellent! Definitely on the pricey side, but completely worth it to see the smile on my daughter's face. The jet bathtub was also a huge highlight for her and added to the experience. I'm a very detail oriented (borderline OCD) traveler when it comes to cleanliness, and I travel with a blue light. That said, I can confidently say most surfaces were clean and well maintained. However, the bed linens were my biggest disappointment. The sheets appeared worn with thinning areas that under blue light could easily be mistaken for stains. I requested new sheets two or three times, but each replacement set had the same issue, so I eventually gave up. Another issue was the in room fireplace....it doesn't actually function. The thermostat also didn't work properly. I did contact the hotel staff during my stay. I was told the fireplace was "for show" and no one was sent to address the thermostat. After checkout, the hotel offered a partial refund of about $90. While I appreciated the gesture, given the overall cost of the stay, it didn't feel sufficient and I ultimately chose not to pursue it further. Overall, while I'm not certain I would stay here again, it is still one of the better options among Niagara Falls hotels. But at this price point, details like linens and room functionality matter.

Just got back from visiting Niagara Falls, and stayed here. I really liked it. I went on a…read morecharter bus with a group of people and lucked out and got a room on the 20th floor with a small deck overlooking the falls. Incredible view from my room of the Falls and nightly fireworks. The hotel has everything you could ask for: a convenience store, gift shop, Starbucks, multiple restaurants, a spa, a small gym, and both an indoor and outdoor pool. The room was clean and had everything you could ask for. Really, the complaint was the limited TV options, but I probably only spent a few hours in my room, where I wasn't sleeping. The hotel is within walking distance of a lot of the attractions, and just minutes from the border crossing. Really couldn't ask for much more.

I'm only giving 4 stars because of the location and view, but I paid out my nose for the location…read moreas we had had a two story penthouse suite with amazing views. The set-up was great with 2 fireplaces for the ambiance but truly non-impactful for heat. The Hotel was very nice and I removed a perfect rating on the count of two things. The first is that our room had an old-stale odor to the room. The second is that multiple taxes in the area were added with even a tax that I discovered was voluntary which I asked them to remove and it was done.

This hotel is in a fantastic location. We paid more for a view of the falls and it was worth it…read more Loved being able to see them from the room at night when they changed colors. Our room was recently renovated and beautiful. The elevator situation is pure chaos. We stayed on the 24th floor and often waited 15 minutes to go down. I actually took the steps down a couple times and beat my mom while she waited for the elevators. Just not enough elevators for the number of people there. I can't even imagine how it is in the summer, we went mid-September. Going up isn't as bad because staff control those getting on the elevator ms from the lobby. Skipped the morning breakfast to enjoy Tim Horton's, a quick walk from the hotel. The incline railway tram is right behind the hotel and is a quick, fun way to head to the Niagara Falls visitor center. Parking is ridiculously expensive but half off with a handicap permit. We found it worth it for our needs. Overall a great stay, just frustration with the elevators.

Good hotel! Loved the view of the Falls from our room which is amazing at all times especially to…read morewake up to at sunrise and see the lit up falls in the evening. Rooms are quite spacious and was very accessible for our friend in a wheelchair which is why we booked this hotel. First night was busier and more expensive due to fireworks and there were some others who went to the Taylor Swift concert and Bills/Chiefs game. They charge per person an extra fee so I booked the first night separately and then the next three nights for much less per night as our friend in only stayed the first night. Evening reception and breakfast was nice to have although the hot options were quite limited (no omelettes, etc.) and the eggs were bland with a tough texture. Breakfast was much better at the Embassy Suites I have stayed at pre pandemic but the limited options and lower quality seem to be that this is a much larger hotel. They do manage then crowds well with breakfast and have a traffic light guide of ideal times being early. We got a table easily due to our disabilities. Hotel is very conveniently located near restaurants, shopping, attractions, and the incline railway stops from across the hotel and goes down to Table Rock. My friend in a wheelchair and my wife managed to make it up on the incline railway and arrive before me and the luggage in an Uber from the Table Rock bus stop. They have a Starbucks, Friday's, and mini market in the hotel we used which are handy . There is The Keg that was temporarily closed. My wife and I ate at both the Table Rock House down the incline railway and the Fallsview Steakhouse next door, the latter which had a voucher in a coupon book they gave us. The steakhouse was really good but pricy and the Table Rock House was amazing, a good value, authentic, and locally sourced. Staff is hit or miss. The man checking me in the first day seemed cold and unsure how the re-check in works for the same room, but the second one was friendly. The bellman our first day asked for a tip and we did not have cash, makes me wonder if they are paying their employees enough which is an issue causing strikes at even the best hotels in Montreal (even the Fairmont we stayed at). Maid service seemed to come Sunday and not Monday or Tuesday so they had to come later to help us fold the sofa bed and the staff was responsive by text per them checking in with us. However, Kitch, our bellman leaving was so amazing and got us on a taxi.

Loved it here! This…read morewas my first time ever staying in a bed and breakfast. The owner was on vacation so her son was looking after it while she was away. He was super friendly and inviting. The best part, he is a chef so we had an amazing breakfast every morning (see pics). This b&b is about a 20 minute walk to Clifton hill and the falls. Parking is expensive so I'd recommend walking. The rooms were comfy and the decor was cute. We stayed three nights, one of the nights we stayed in and watched tv in the living room area. It was very cozy and inviting. Next time I go to Niagara Falls I'll be staying here :)

This place is fantastic !! We are still here and can't wait to wake up for breakfast tomorrow, the…read moredeal of the room price can't be beat for so many reasons but a major one is parking ! It's free here and most hotel chains want 40$ a night ! The food is fantastic and the host is wonderful ! We will be back, call her to book !

I had a Fantastic time here!…read more Hotel. Several restaurants onsite! They had a crazy good dining promo (choose two restaurant meals for $120 for 2 people and I was able to pick Brasa the all you can eat Brazilian steakhouse) when I went and it was such a good deal. Check in staff told me about it Opted for the Fallsview room with the hot tub in bathroom, was a real treat. The view of Niagara Falls, oh lovely. Memories for a lifetime Downsides- -On-site Parking Was so expensive, came out to $73 one night. Recommend parking outside private paid parking lots if you have time and able to walk it -I wish the Swimming Pool area had a shower. there was a rinse faucet at the hot tub but it's not private and you can't have a real shower since it had no soap. No locker room. though I understand it is quite standard for hotels not to have -Water machine in gym was out of order. -Wi-Fi didn't work for me

The Hilton Niagara Falls/Fallsview is a classy full service hotel…read more With multiple restaurants, wine tasting, and easy access to a casino, there's something for everyone and a whole lot to love. Our room - 4258 in the North Tower - offered beautiful views of both falls, a jacuzzi bathtub, separate shower, and a comfortable king size bed. Off site parking was expensive ($62.15 CAD) on a Friday & Saturday, but as a convenience, Hilton offered a free shuttle back and forth. Breakfast is on the 33rd floor of the South Tower. As a Hilton Diamond member the Mr. was given the option of a free continental breakfast or $15 toward something on the menu for each of us. The first morning we chose French toast (meh) and the second we got the complimentary continental offering. It was a whole lot of carbs and a little fruit. We should have shared. Service was friendly, but a little slow. The views were very nice from our window seating. If interested, another option could be the on site full service Starbucks. All in all we enjoyed our stay and would happily stay here again.

Exceptionally easy check-in, with many luggage carts for guests to bring up their belongings…read more On-site parking is an additional $25/night, but worth it if the weather looks grim, or you can't walk far. This is a spotless property: The lobby, the elevators, the rooms and bathrooms are all gleaming. It's centrally located, and within walking distance of most tourist attractions.

Stayed one night at Victoria Hotel & Suites. Sandra Q at the front desk was amazing . Very…read more friendly and even allowed an early check‑in at no charge. Parking in the back was easy ($25), and the hotel is only a few minute walk to Clifton Hill. Room was clean, spacious, and had a great river view. The trade off is noise: the racetrack across the street had engines backfiring around 1:30 AM, so it's not ideal for light sleepers. The A/C was also loud enough that we turned it off. Good value and great staff, but be aware of the noise depending on which side you're on. -Zuk

A lovely hotel located right off Clifton hill! And not our first time staying at this hotel. We got…read morea pretty good deal for 2 nights stay, and had a wonderful time. The staff are incredibly friendly and accommodating. The front desk has free, freshly baked cookies in the front. Also equipped with coffee, teas, and hot water throughout the day. Our room was clean and cozy, not huge but not too small. Had 2 queen beds to sleep 4 people, a tv, a mini fridge. Complimentary breakfast from 6:30am-10:30am. A very average (maybe below average) gym, with just the bare minimum, but a decent size pool. Just wish there was a jacuzzi or hot tub! 20251228

A great price but we did have our car rummaged through and items taken. A lot of unsavory…read moreindividuals looking through the parking lot and around the building at all times of the day. Room itself was spacious and clean but furniture was worn down and outdated.

Came to Niagara Falls for the weekend for the first time ever and this hotel did not dissappoint!…read moreThe service was welcoming and friendly. Easy check in. If you're driving in, they allow you to unload your vehicle in the front and get settled in your room. We chose to do self parking. I wouldn't say the self parking area is walking distance, so I'm glad they have a updated free shuttle that takes you to and from the hotel 24/7. We went through expedia and got a great price for a room with an amazing view of the Falls. Now, the room is smaller than your typical hotel room, but the view is jaw dropping! The entire wall is a window so you can see it all! A few other things I really liked about this hotel vs other hotels: no nasty throw pillows, no nasty bed runner, no nasty bed skirt, wipeable desk chair, recycling bin. Everything appeared spotless! We did have to call for an iron and iron board, in which came up quickly. And the closet is little to nonexistent. There's a bar connected to the desk with a few hangers. And then there's 2 drawers beneath that. So most things will probably stay in your luggage, which was fine for us. Housekeeping does not bang on your door every morning. If you need more of something, you just call down to the front desk. The observation floor is on 26th floor, same floor as the IHOP. It's self guided with QR codes to scan. Overall I really enjoyed my stay here. I felt like this was the right choice.

We stayed here for two days in a room on the bottom floor without a view. For the price we thought…read moreit was pretty good, room was clean and bonus had a Nespresso machine (we loved this). The front desk was great (the woman working the 3-11 shift was awesome). We didn't eat at the hotel, IHOP seemed over priced (plus we have that at home) and the steak house reviews didn't seem so great either. Would def stay here again.

Location. Location. Location…read more The Comfort Inn The Pointe is the closest hotel to the falls. There aren't rooms that over look the falls because you'll have to go to Canada for that but you have the closest walk from here to the 'Merica side. The parking lot is free and only for guests of the hotel. This is a nice touch as hotels in most major cities are charging 40.00 per night to park(I just spent 50 per night in Philly for this a few days prior). The front service desk was extremely helpful with maps and recommendations. The rooms were clean and there is a gift shop on the premises as well. The breakfast buffet was also free but it wasn't the greatest but again free. I'd definitely say here again if I was in Niagara Falls.

we were disappointed in our stay at the Comfort Inn. Starting with no curtains at the window. So we…read morewere awake at 5 AM. There was someone hair all over the bathtub. It had not been cleaned. The stopper in the sink was broken. refrigerator was dirty. The communal microwave on the first floor looked like it came from a college dorm room. We were one of the first to get to the breakfast area and there was no syrup there was no juice. The milk was room temperature. was a nightmare. There was one person working the desk and 30 people in line. Not her fault just bad staffing. The food truck area and back of the hotel was filthy. Trash cans, overflowing trash everywhere filthy tables. I also found dark hair on the blanket that was not ours. Overall housekeeping needs to do a better job.