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    Villagio

    3.1 (67 reviews)
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    Updated 2 months ago

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    Carpet

    If I can help anyone, please read this. This apartment does not care about its residents, it may appear so, however they are always trying to screw you over at every opportunity. We have a dog and we were staying in a furnished apartment. To begin it apparently says in their lease agreement that you are responsible to REPLACE FURNITURE because of dog hair. Why would they let residents move in to a furnished apartment if they expect you to replace furniture because of dog shedding. Second thing, upon move out they came in the measure for new cabinets. Nothing wrong there, but when we requested our security deposit they said we owe them close to a 1000 dollars because the carpet needed to be replaced because of "dog stains". I will attach the photos below (THESE ARE THE PHOTOS THEY SENT ME). Please be a judge yourself on the photos. Also, have they never heard of patch repair, nope we have to replace the whole entire carpet. I conclude they wanted new carpet for the new cabinets they are putting and wanted us to pay for it. In addition, they will give you MANY notices about having to come into your apartment during normal business hours (M-F, 9-5) and if you have a pet they expect your pet to be kenneled for that whole 8 hrs or so. No exceptions. What? The neighborhood is noisy with gunshots going off being a normal occurence. It was a joke of me and my wife just hearing gunshots go off in the middle of March and just joking that "it must be fireworks again". No one shoots fireworks off in March. The move out was a disaster. They don't care about the residents, they only care about how much money they can get out of you upon move out. It is a business after all. I have no benefit in writing this review, this is just my heart so that I can prevent anyone from considering this apartment. I hope you consider this review before signing a lease with these people.

    Super cute kitchen

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    4 months ago

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    Bryten Real Estate Partners

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    2 months ago

    Villagio is very quiet, the staff is very professional and very kind. Also very helpful.

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    Bryten Real Estate Partners

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    3 months ago

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    Bryten Real Estate Partners

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    8 months ago

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    Bryten Real Estate Partners

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    2 years ago

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    Property Manager

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    2 years ago

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    Property Manager

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    2 years ago

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    Bryten Real Estate Partners

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    6 years ago

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    Villagio A.

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    6 years ago

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    6 years ago

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    Villagio A.

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    4 years ago

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    Property Manager

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    4 years ago

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    Property Manager

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    2 years ago

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    Property Manager

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    7 years ago

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    Pam K.

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    8 years ago

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    Pam K.

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    4 years ago

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    Property Manager

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    4 years ago

    Rude staff bathrooms in gym aren't open to the public very dirty loud landscaping locks on the doors that aren't safe

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    10 years ago

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    Pam K.

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    12 years ago

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    15 years ago

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    9 years ago

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    Pam K.

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    11 years ago

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    Pam K.

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    8 years ago

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    Pam K.

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    Pam K.

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    7 years ago

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    6 years ago

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    Villagio A.

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    8 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Villagio

    Review Highlights - Villagio

    The front office personal with Pam and Yolanda and the rest of the staff are kind and curious.

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    The Standard Apartments

    The Standard Apartments

    (36 reviews)

    I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

    Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

    Emerson Mill Avenue

    Emerson Mill Avenue

    (40 reviews)

    Before I moved in to Emerson 9 months ago, I researched over 20 apartments in the Tempe and…read moreScottsdale area and am so glad I chose Emerson on Mill over all other apartments I toured and researched. The apartment is in a great location and close to airport, shopping, movie theaters, restaurants and anything else you could imagine by stepping outside your front door. The apartment is well maintained and love the interior hallways and security access as well as the many amenities such as the pool, outdoor grills and fire pit area, gym, pool table, movie theater, conference room and so much more. This is by far one of the most well kept properties and very attentive to all of the tenants needs in a timely manner when a work order is placed. I give all the credit to the management team as they are by far one of the most friendliest and professional apartment staff I have dealt with and that goes for the manager Danielle all the way down to the cleaning crew, maintenance crew and the security staff who are always doing a great job of making the place a wonderful and safe place to live. The apartment layouts are spacious and well designed and wouldn't want to live anywhere else but Emerson as I haven't found anything that compares to what Emerson can provide and they have proven that over time. What makes this place so great besides the apartment being well kept, the great amenities, and not feeling like there are a bunch of crazy college kids running around everywhere is the personal relationships built with the management team. They truly care about the place and it's tenants and it shows! Five stars and highly recommend Emerson on Mill to those looking for a great place to live and to make some new friends as well. I will be renewing my lease for years to come.

    You're On Your Own Here -- No Help from Management, No Accountability:…read more Living here has shown us that if you run into any serious issues like disruptive neighbors you're completely on your own. Management hides behind policy, gaslights your concerns, and ultimately does nothing. We reported constant, heavy stomping from the unit above us, happening all day long across different rooms. We provided video proof, audio recordings, and even a recorded conversation where the neighbors themselves admitted to stomping and showed no intention of changing. The response? Management repeatedly gaslit us by saying the noise was likely "a washer or dryer" -- and then instructed us to stop attempting to resolve this with the neighbors. They say they "take every report seriously," yet they continue to dismiss everything we send and stall behind vague internal processes. It's just lip service. Bottom line: if you get unlucky here, management won't protect your right to quiet enjoyment even though it is in the lease. You'll document and follow every step -- and still be ignored.

    The Cameron

    The Cameron

    (48 reviews)

    I have lived at the Cameron for 4 years now, and have said an embarrassing amount of times that I'd…read moreleave a review for Don with maintenance to no avail. This is my last month here & it would be dead wrong of me to not leave a very very long overdue shoutout. No matter the situation, day, whatever excuse can be applied to having a bad attitude at work, Don came to help with a positive & kind demeanor. As two girls in an apartment alone, it can be intimidating to have a man you aren't familiar with in your apartment. Don's presence made it an incredibly comfortable and safe experience for us. Never worried when appliances would poop out, as these things do, because I knew Don would have it handled impressively quick. It might be easy for some to overlook the people that are paid to service them, but he makes it insanely difficult to ignore his performance. It made a tremendously positive impact on our stay here, thank you Don.

    Believe me, these pictures don't do it justice. This place is absolutely amazing. I wanted to move…read morehere for about 6 months and walk by it every weekday about 3x (when I'm on my daily walks during my work breaks/lunch right next door) and dreamt what it would be like. It wasn't at all what I expected. It was so much more. Paradise, if I may. The staff, top to bottom, have been extremely courteous, friendly, funny, helpful, giving and real. I have only encountered a cheerful and willing-to-help group here. To say they've truly made me feel at home and ease is an understatement. While I've only lived here a couple of days, my life has drastically improved. I love my apartment and my view of the mountains, Salt River and North Valley. It's truly breathtaking. VERY high ceilings with HUGE doors - so tall, this 6'1" dude can't reach the tops. It even came with speakers to Bluetooth my music to - which I didn't find out until I moved in. Special shout out to Shirae Pryor who originally gave me a tour and months later remembered me without having to reintroduce myself. She is extremely professional, helpful, goes out of her way, funny and put up with my enormous enthusiasm during my first few days of excitement to live here. The place is gorgeous, VERY well kept up, modern, with a lot of space/storage - like SOOO much storage space/cabinets/closets, even in my studio and the management team hosts parties, it seems like 2x a month free for residents that includes food, music and even alcoholic beverages, if you drink. Additionally, they gave me an extremely nice welcome package that included a cute little bottle of wine, two glasses and a bag of wonderful snacks. (Pictured.) Heck, even the lobby rivals many Las Vegas resorts I've stayed at. It's the definition of luxury. As you can tell, I cannot recommend this place enough. You're a 3-5 minutes' WALK to a ginormous outdoor mall including many bars, restaurants, entertainment, movies, Target, Ross, etc. Plus, a Sam's Club is coming very soon and just as close. Not to mention, you're a quick Lyft/Waymo ride to many, many more attractions, beach, restaurants and entertainment down/around Mill Ave. Even the Cubs Spring training games are an all-but a short walk. If you decide to make the right move and become a resident here, might I suggest three places you should try out: 1. Spinato's Pizzeria and Family Kitchens - about a 6-7-minute walk. Being obsessed with pizza since I was a kid, and while only eating here 3x now, I'm absolutely convinced it's in my top 5 favorite pizza joints of all-time. 2. RoadHouse Cinemas. I'm also a movie-lover and this is, BY FAR, my favorite cinema. It's just a quick drive up Loop 101. Make sure you try out their Screening Rooms theatres. They make the experience the best you can have. 3. The Arena Poker Room at Talking Stick Casino, which, coincidentally, is less than a mile from RoadHouse. It also rivals any/all Las Vegas poker rooms. Great games there. So, what are you waiting for? Move here as soon as you can.

    Camden Sotelo Apartments - Spruce Services Housekeeping - convenient housekeeping, pet care services, household chores and more available through spruce...

    Camden Sotelo Apartments

    (65 reviews)

    Justin is very reliable, courteous, responsive, informative and very quick we love having him…read morearound and he is an excellent maintenance guy.

    If I could give no stars, I would. I lived here for almost four years and I literally hated every…read moreminute of it. There was I don't even know how many employee/manager turnovers in the four years we were there- I lost count. We almost went a full year without a maintenance person and so nothing got fixed unless management deemed it important or an emergency. Every year that we were here, we had a major leak or something break; i.e. backup of pipes underneath us causing a major leak of sewer water on Thanksgiving, shower leaking and causing mold in the bathroom (twice in two separate units), spare bedroom leak causing carpet to smell and have mold, closet shelves falling down in the middle of the night; and so many other things. All of this was like pulling teeth to get fixed or to get anything from them at all. Robbie was the manager for the first two leaks and to be honest; I don't even know how he got to a manager position. He had no customer service abilities at all and was downright just an A** to deal with. Now let's talk about safety and security. When we first moved in, in 2019, there was security who patrolled all the time. That was not in affect for very long before they got rid of them. When the pandemic hit, everything went downhill and fast and Camden did not do anything about it. There were homeless people sleeping in the pool cabanas, bathing in the hot tub, lying unconscious with needles sticking out of their arms in the stairwells... we reported it all and all they told us was to call the police and I mean the police had better things to do understandably so they could never really do anything. Packages constantly being stolen, we were told to get them mailed somewhere else, crazy homeless people fighting in the streets every night at 3am, nothing done, drunk drivers crashing into the gate, nothing done. Someone even killed themself in the parking garage by hanging themself and they didn't even feel the need to let us know. They force you to pay for Valet Trash and they hardly ever pick up the trash when they're supposed to, and when they do they are lazy and refuse to pick up broken down boxes, etc. like they are supposed to. Oh and god forbid you accidentally leave your empty trashcan outside in the morning because they are quick to try to fine you for it. I mean the place is literally falling apart and their is crime everywhere, but you know the trash can is important. They advertise luxury living, there was nothing luxury about it. A month before we moved out, we had already given 60 day notice, I received an email from Lisa, (who I guess was the manager now, IDK) stating that one of the maintenance people had reported that we had an unauthorized pet in our home and we were going to be fined $500. We had our dog who is an ESA certified pet since we moved in, in 2019. I called right away, so upset stating we had an ESA letter on file and I couldn't understand why they were just saying this when we've had our dog there for four years. Lisa said whoever did the paperwork didn't do it properly but she could see that we had the ESA letter on file so she would let it slide since we were moving out in a month anyways. 1. it's not my fault the person did not do the paperwork correctly on their end and 2. they didn't bother checking for the ESA letter before they sent a threatening letter about fining us $500? Insane customer service. A couple of weeks after that we had a power outage and all the refrigerators in the complex basically blew up because they were so old and we were lucky because I called quickly and they gave us an old one from a vacant apartment; but we had to throw out a ton of food and it was leaking everywhere and it was a disaster. The maintenance guy just dumped water everywhere, rolled the fridge out; crashing into several walls on the way; and was like make sure you take pics of these marks that I crashed into so they don't fine you when you move out and left us to clean everything up. Bottom line- I don't recommend it.

    Luxe Scottsdale Apartments

    Luxe Scottsdale Apartments

    (13 reviews)

    This place runs an unethical business…read more While moving out, they charged me about $150 "broken door handle". The was a bottom screw that came undone on the patio door handle. I never made a maintenance request to fix it cuz it never really bothered me. Had no idea they would charge me if I didn't get it fixed. I asked them for a refund as I found this highly unethical as they wouldn't have charged me if I had made a request. They told me no! Read the lease agreement carefully as they will scam you further more with bs fees like carpet and cleaning. Even if you cleaned and the carpet is fine. Additionally and probably most importantly, the parking here is a disaster. I'm telling you, you will get towed if you sign a lease here. They hire a tow truck twice a week to just come through and pick residents out of THEIR OWN spots. Emily, please reach out to me if you would like to make things right. Apt 4017. UNETHICAL!! Don't live here.

    I moved here in early 2022 when the previous management team was attentive, communicative, and…read moreactually cared about residents. Since the new management took over, this place has gone downhill fast. They increased amenities and trash fees while amenities were closed and trash pickup was inconsistent. They also misrepresented our lease terms and told us a deposit premium would drop off after we renewed our lease. Later they said we would be paying it indefinitely. On top of that, they started charging me $20 a month for renters insurance even though I already had coverage, with no communication about needing to resend documentation. Utility charges for shared amenities have also somehow doubled since new management took over. Parking is poorly managed, gates constantly malfunction, and residents have even been towed from spots they pay for monthly with no accountability. The maintenance team is great, but the front office staff is disorganized and rarely resolves problems. The most concerning issue happened when my husband broke his foot in March of 2025. The elevator in Building B repeatedly broke, forcing him to use crutches down three flights of stairs to get to doctor appointments. For a luxury apartment charging over $2,000 a month, having a working elevator should not be optional. Management also made excuses for themselves and were told they were only then made aware that elevators need routine maintenance and not just maintenance when it broke. We were also displaced for over a week after an upstairs neighbor flooded their apartment and had to fight management just to be reimbursed for the hotel. When we returned, our unit was dirty and damaged, even though we left it spotless. (pictures included) Between the constant fees, poor communication, cleanliness issues, and declining management, this place is not the luxury community it advertises itself to be. It feels more like a money grab. Don't just take my word for it. Look at the reviews from the last few years and you will see the same pattern. I hope management actually addresses these issues instead of continuing to ignore residents' concerns

    Salado Springs Apartments

    Salado Springs Apartments

    (18 reviews)

    This is the most amazing complex I have stayed in. I've stayed in some very ugly/bad ones over the…read morepast 4 years before finding Salado Springs. I'm currently in a 2 bed/bath. I've been here for a 1.5 years and will be renewing for another year very soon. Pam, the manager, is a kind and dependable manager. She's very sweet and always does her best to accommodate her tenants. She knows everyone's name and that's why I appreciate her so much! I've only had one complaint (about 2 months ago) and that was for the kids next door banging on my walls early in the morning. She volunteered to speak to the tenants in that apartment and I've not heard much since. We are directly underneath the flight path but, after a few days you won't hear it unless you're actively listening. Henry, the maintenance guy, does a great job and is always cheerful when I see him! I've only had to request him twice to check out the window blinds and to change a light bulb. The apartments could certainly use an update: new refrigerators, updated cabinetry, and new kitchen/bathroom floors. This complex is truly a gem in the midst of a party town. Not a lot of college kids stay here, so complex is pretty quiet. I've never had a problem with my neighbors, except that one noise complaint, and I've never had a problem with parking. The grounds are well kept and the pool is always clean. I usually never see people in there when I walk by to check my mail. We are a 10-15 min walk from Tempe town lake. 10 minute walk from Tempe's free shuttle stop, the Orbit. 5-10 minute drive to Mill Ave. If you're lucky and come at the right time when there is availability don't think twice about it. Someone will snatch it up in a heartbeat

    The complex has zero security measures, therefore being of no assistance in the instance of theft…read moreor crime. No way of controlling or reducing the ease of criminal activity w/ documented incidents. I was happy and comfortable prior to this violation but the safety of my family has been compromised. Update: @Lily w/ SRG Residential. I understand that you have to respond in order to appear responsive, but none of your message applies to me and you are more than welcome to contact me directly. Your company being in contact w/ Tempe PD has clearly done nothing for the safety of my belongings or anyone else in this complex for that matter. It also does nothing in regard to replacing items lost. The property manager was unable to resolve my issue, so I'd say she was less than "glad" to speak to me about the situation. Again, you are more than welcome to contact me directly, but the auto response doesn't rectify this situation in any way. Thank you for taking the time to read about my experience w/ Salado Springs. I hope you're having an amazing day!

    Villagio - apartments - Updated June 2026

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