The complex has zero security measures, therefore being of no assistance in the instance of theft or crime. No way of controlling or reducing the ease of criminal activity w/ documented incidents. I was happy and comfortable prior to this violation but the safety of my family has been compromised. Update: @Lily w/ SRG Residential. I understand that you have to respond in order to appear responsive, but none of your message applies to me and you are more than welcome to contact me directly. Your company being in contact w/ Tempe PD has clearly done nothing for the safety of my belongings or anyone else in this complex for that matter. It also does nothing in regard to replacing items lost. The property manager was unable to resolve my issue, so I'd say she was less than "glad" to speak to me about the situation. Again, you are more than welcome to contact me directly, but the auto response doesn't rectify this situation in any way. Thank you for taking the time to read about my experience w/ Salado Springs. I hope you're having an amazing day! read more

I love the apartment! Absolutely fantastic for the price, management is fantastic and they actually are quick to respond to maintenance requests. We will continue renewing! read more

I'm updating this review after a recent experience with the new management to express my opinion - Nick told me in person that the $200 holding fee was fully refundable but the $50 application fee was not. After canceling my application Nick/management refused to refund the $200 holding fee. This is dishonest and predatory behavior which Nick & the management at Salado Springs should be ashamed of. read more

I absolutely am grateful to have found and stayed in this apartment home complex. My tear duration was very pleasant. The office staff has always been really nice and helpful. The homes are spacious and complimenting! The maintenance responds super fast and everyone is so loving , kind , and caring ! If I had to come back I definitely would . Love this place ! Thank you . read more

Salado Springs Apartments - Apartments Near Me - Tempe, Arizona

If there is less than One Star, I will give it to the management office. On July 23rd, 2021, I Called the Salado Springs Apartment around 3 pm to check if any move-in is available for the soonest possible date. Angel (leasing Agent) said yes, we have an apartment available on august 4th, so I drove 40 minutes to Salado Springs Apartment at 242 S Beck Ave, Temp, AZ 85281. Angel was good at explaining and showing the model 2bed/2bath apartment. I agreed on and signed paperwork without having a copy of any signed papers; I also paid all the required fees, which was $244.32, to reserve the place and take it off the market; as Angel said, without paying the amount above, it means no promises. Four days later, I called Angel again to confirm that I got the keys on time, so no surprises. Anyhow, Angel said, yes, dear, your apartment will be ready on time, August 4th of 2021. On July 30thof, 2021, I called Angel once again to have another confirmation. This time her response was, "No dear, I didn't promise you on August 4th. I said October 4th!!!!!!", at that moment, I was in total shock because I have no place to go and new my new job was starting in August 2nd. I asked Angel a favor and pleased her to check with her boss, hoping that they can help in any way and stick with their promises, but nothing happened. She called me back and said, sorry dear!!! "My boss said we are sold-out now, and nothing is available now; the only available will be on October 4thor 15th of 2021, maybe!" I asked to speak with her boss, but she said my boss is not in today. The next day, I called Angels' boss; his name is Billy, at 833-365-1941. Billy answered; I explained to him precisely what had angel promised me, what had happened, and I also asked him to listen to the recorded phone conversation between Angel and me to verify; he said, give me 72 hours, and I will call you back, I waited for 5-6 days he never did, so I called Billy again to see what's up?? Billy answered and said, "all recorded phone calls are available, but I couldn't find the recorded conversation between Angel and you" So, I asked him nicely to get my $244.32 back; not surprisingly, his answer was No !!!. Fees are non-refundable. I called Billy again, trying to resolve the matter, and went to the office asking Billy to reconsider getting me a refund but no luck. My conclusion to this matter with Salado Springs Apartment is that they are straight-up scams and thieves sitting in the leasing office giving promises to tenants with no apartment available at the Salado Springs Apartment. Also, when you talk to Billy and his assistant Angel, they seem to be so nice at first, but once you pay the upfront fees, you are a fool. Billy was the rudest person I could ever imagine; he doesn't deserve to be the manager at Salado Springs apartment. Now I'm writing this not because of the money I lost, but because of the time I wasted, efforts, and the back and forth between those two individuals. If you consider leasing at Salado Springs Apartment, you must reconsider your decision because it is hard to communicate with low-level management and ZERO customer service. The problem is the people who manage the place, not the place itself. Thanks for taking the time to read this, and I will do my best to help others from dealing with Billy(Manager) and Angel(Leasing Agent). read more

Salado Springs was my very first experience as a renter at an apartment complex and I can't say enough how great the experience was. Angel was thorough and SO helpful in answering all of my questions and made the move-in as easy as can be. The complex is quiet and well maintained, my maintenance requests are answered quickly and I'm happy to say I've never had any issues living here. I highly recommend this complex to anyone looking for a safe place in a great location. read more

Just moved in, I'm loving it!! All the neighbors are down to earth and it's just a great environment to be around. Lots of plants and grass and good vibes. Angel and Billy were so great with helping us with the move in and everything we needed. 10/10 recommend this complex, 2 bedrooms are great. Remodeled (or at least they look like it haha) + carpet Thank you guys ! read more

Do not live here! I lived here for two years and things kept getting worse. Initially when I moved in the place was not clean and there were dings in the walls. Bicycles and packages were stolen all the time and the gates that they have are never closed. At one point we became infested with cockroaches and it took them months to get that resolved. I also spent hours cleaning the unit before moving and even having the carpets steam cleaned so it was perfect. Yet I receive a bill saying that the carpets were destroyed and the place needed cleaning. This place is a scam. Save yourself the headache and live somewhere much nicer! read more

This is the most amazing complex I have stayed in. I've stayed in some very ugly/bad ones over the past 4 years before finding Salado Springs. I'm currently in a 2 bed/bath. I've been here for a 1.5 years and will be renewing for another year very soon. Pam, the manager, is a kind and dependable manager. She's very sweet and always does her best to accommodate her tenants. She knows everyone's name and that's why I appreciate her so much! I've only had one complaint (about 2 months ago) and that was for the kids next door banging on my walls early in the morning. She volunteered to speak to the tenants in that apartment and I've not heard much since. We are directly underneath the flight path but, after a few days you won't hear it unless you're actively listening. Henry, the maintenance guy, does a great job and is always cheerful when I see him! I've only had to request him twice to check out the window blinds and to change a light bulb. The apartments could certainly use an update: new refrigerators, updated cabinetry, and new kitchen/bathroom floors. This complex is truly a gem in the midst of a party town. Not a lot of college kids stay here, so complex is pretty quiet. I've never had a problem with my neighbors, except that one noise complaint, and I've never had a problem with parking. The grounds are well kept and the pool is always clean. I usually never see people in there when I walk by to check my mail. We are a 10-15 min walk from Tempe town lake. 10 minute walk from Tempe's free shuttle stop, the Orbit. 5-10 minute drive to Mill Ave. If you're lucky and come at the right time when there is availability don't think twice about it. Someone will snatch it up in a heartbeat read more

Just locked in a spot at Solado. Angel is an awesome leasing professional to work with. No BS, no surprises, seamless communication and the apartments were much more presentable than the pictures. Amenities are awesome. Check this place out if you're looking to live in the Tempe area. read more

4 Stars. This place is actually not bad! And I say this with amazement because just down the street you'll find Hayden Place- or Slum City. While the neighborhood isn't fantastic, this apartment complex is a pretty good one for college students. When I moved here from Slum City, I thought I was living in the nicest place in the world. My best friend and I acted like it was a damn mansion or something. How sad. And while it's not quite as nice as we thought (keep in mind we'd just moved on up from the ghetto) it's still a fairly cheap, decent place to live. I never had a problem with the maintenance not fixing anything and the pool area was always clean. I never had anything stolen or heard of that happening in our complex, so that's a good sign. Oh and the management would have little contests from time to time, like who could put up the best holiday light display on their patio. If you're looking for something near ASU, check this place out for sure. Although it's not super close, you can walk to ASU in 15-20 minutes or take the free flash bus. read more

This is the best apartment complex I have ever lived in. This place is very close to school. Flash bus is free or you can bike it easily. It is not a new complex by any stretch, but it is well taken care of, and managed extremely well. Pam (I hope she's still there) is a decent person as well as being a great manager. My hot water heater went out and it was replaced the same day. Pam even allowed me to use the shower in the model apartment because I had to be at work before my water heater would be replaced. Henry (the maintenance guy) takes care of everything lightning fast. I really have nothing bad to say about any of my experiences here. I've lived in many apartments, and Salado Springs is far and away the best. read more

My fondest memories came from my time at Salado Springs :) The complex is gated if you're in the back, the parking lot is covered. They have options whether or not you want funished or without. The office really work with you and the ladies in there are soooo nice! I wish I didn't move away after my second lease was up because I miss Salado Springs so after I left. The surrounding is terrible so you wouldn't think you'd find a good place, but SS is an oasis in the desert. thumbs up! I had a few gathering while living here but no complaints. i had my own little patio and washer and dryer so it was home away from home. I would highly recommend this place for students who work and go to school at the same time because it is very quiet. A more serious crowd lives here. I hope no party rats live there to ruin the serenity of the complex. read more

Beware!!! I lived at this complex for two years. The first management company was great. Then right after re-signing my lease they got bought by a different company. There is no security whatsoever, there is a security guard who sits on his motorcycle and text until about 8 o clock at night in front of the complex but that is it. My bike was stolen right outside my apartment door that was chained to the bike rack. Cars get broken into all the time, and instead of fixing it management just sent us an email that said don't leave valuables in your vehicles. The exterior lights in the complex are only on half the time. I wake up early for work and one time when the lights weren't on and I was walking to my car there was a homeless man with a knife trying to break into cars. I scared him away and he dropped the knife and some other things by my unit. I told the manager in the office about it because I didn't want any kids or pets to get hurt. I asked if I should call the non-emergency number for the police and the manager said no, that he would take care of it. Fast forward to three days later and nothing had been done it was still there and finally the landscapers had picked it up. The first management company had pest control spraying done weekly and we never had a single bug. Then when the new management company took over, they still charge you the pest control fee but never spray. We had two neighbors move out one above us and then another one next to us and both must have been disgusting because we started getting cockroaches from the celling and shared wall. Management must have known this because they did have a bug inspector come out and check the units probably because someone had complained. He said our unit was super clean and we shouldn't worry. However, the bugs were still coming from the shared wall, so we went and got bug defense and sprayed our unit and the entry ways weekly because the complex didn't do anything. Angel the assistant manager is just about impossible to contact. We left numerous voicemails and emails stating we would not be resigning our lease. Due to Covid they are never in the office so this is the only form of contact. We never received an email or a phone call saying she received the message. It took two days before moving out and receiving a bill for the upcoming month for her to finally answer the phone and get confirmation. Angel also left a false five-star review for Salado Springs that you can see above. We got our unit professionally cleaned and the carpets shampooed. We tried to arrange a walk through with Angel, but she said , "The walk through is unnecessary because she wouldn't be able to tell us any fees or cleaning charges." Your telling me the assistant manger doesn't know what fees they charge or how much something is going to cost. So today I received an itemized list of "damages" which has the usual paint and cleaning fee which is to be expected for any apartment. However, I was also charged $300 dollars for pet seal and carpet replacement. I do not have any pets and like I said I had the carpet professionally cleaned and it was perfect. So how was my carpet so badly damaged that it needed to be replaced. Seems like a scam to get money out of college kids who parents will just pay the bill without looking at it. I would recommend going elsewhere with your money. read more

the aparments sizes are not bad for the price, but the cable and telephone lines only run into the family room area, not the bed rooms, the maintenance has been called many times to fix a still smelly and leaky sink, the electrical bills run about $220 for the summer (even tho we grilled out side mostly), the Air Conditioner is cold at the vent, but does not blow enough for you to feel it, found a gecko trying to enter the back sliding door, all my neighbors left in the building. One said they moved cause of the cost of electricity and didn't care for the loud Airplane noises. Since classes If you are college person wanting to live next to ASU and Mill Ave, this place is for you. read more

I loved living at Salado Springs Apartments with Pam Hawthorne as the manager. When you are in a new town it is wonderful to have a caring management. I felt at home there almost from the beginning. I was there a year before moving into a house. When I left there were NO fraudulent fees as I had encountered with other managements. A nice young man, who was a former tenant, came back to finish his degree at Collins College and Pam told him I had an extra bed and bath he could rent for his stay. It was a great match and helped with my expenses. Pam Hawthorne is a blessing and makes you believed again in nice people in this world. read more

Great complex to live in! This is a gem in the middle of what is known as a not-so-great area. Management keeps the complex clean and well-groomed, and they communicate well with the tenants if anything happens in the complex. There were a couple burglaries during my time there, but each time I received a note describing the incident, and they even had an officer come to the complex to answer any questions tenants had. I still personally never felt unsafe. While this is great for college students, I am a working professional and never felt like I was in a party complex. I think Management takes care to put tenants with similar lifestyles close together. It was great running with Tempe Town Lake right outside my door, and the central location is great with easy highway access. It is under the flight path, so the first few weeks take some getting used to, but after that it's hardly noticeable. read more