I was quoted close to $600 to install a new faucet, which took my brother in law about 20 minutes…read moreto install. Additionally, I was told I would only be charged $37 for someone to come out, but I ended up being charged $51. I was very upset with the lack of transparency and the overpriced services offered.

I waited for several days after I was to receive a call from them. They said they would follow up…read morewith us after providing an 'estimate.' They never called, hence the 2 stars. They charged $29 for a 'trip charge.' But the estimate was free beyond that. You get the $29 back if you choose to let them do their repairs. Two people showed up. We told them the issue and they walked through. The one doing all of the talking said several times how this is 'bad, horrible.' And that was 'not up to Code' and 'who would do something like this!?' His tone was very negative and being a person who tries to be respectful of everyone I found it very hard to let him continue berating our home. When he was done our estimate was anywhere from $1500 to $9000 depending on the items they repaired. There was no measuring other than guesstimating. There were a lot of numbers being thrown out and we have no idea how he even came up with them. So, no follow up, a guessing game of numbers as to the total $ and an over all negative attitude really left me with a bad feeling about them.

Very fair pricing - a lot more reasonable than all other quotes we obtained; the plumber showed up…read moreon time, was professional as well as friendly.

I call All Phase Plumbing everytime one of my rental properties has an issue and they always take…read moregreat care of me. The staff is always kind and professional. They always get my work completed quickly . Highly recommended !

We are extremely pleased with H.I.P. Home Service & Drain--again! This time for Hyram's expert…read moreinstallation of a bidet in our primary bathroom. He's installed a water softener, whole house filter, and tankless water heater for us in the past. He takes pride in his work and his expertise is second to none. That's why he's the only plumber we call--yes, he's that good!

Called at 7 am on a Sunday morning for a main line blockage. They were at my house by 9 am. Very…read moreknowledgeable and professional. Didn't try to upsell. Highly recommend.

If you need your drains un-clogged, these are the guys…read more + Extremely fast response time. These guys will be on the way to your house before you get off the phone. + Their prices are fair. No jerking you around or hustling ya. + Friendly service + Emergency service available. Give these guys a try before calling the other "big guys" around town.

Super nice, knowledgeable - super quick service in my case - on a Saturday…read more Definitely a number to keep in my book. I'd recommend him without hesitation! Reasonable price... I rarely write reviews and usually when something is super duper good or the opposite. 5 Star Thanks

We did not have a good experience. We are moving, the…read morehandheld sprayer in the shower wasn't working and needed to be repaired before closing. I called on a Tuesday, was told someone would call next day to confirm date and time they could come out. By Friday, I still had not heard from anyone. I called and they said someone could be out that day at 3pm. I called at 430pm because no one showed up. They said they had to reschedule for Monday at 10am. They arrived around 11 and sat inside the vehicle outside of my front door for nearly an hour. I called the office to find out what was going on and was told they were having lunch. Finally after 12, they knocked on the door. The problem was inspected for 5 mins and they said they had to go to Home Depot for a new filter cartridge. So I could have some idea what that part would cost, I looked on Home Depot website and it cost between fifty and eighty. They came back and it took them 5 minutes to install and 5 minutes to turn the knob and take pictures of water coming out of all 3 locations. I received the bill, if the part cost the highest at eighty, they charged me three times that costing me two fifty. I asked for a breakdown so I could understand exactly what I was paying for but the lady refused. 10 minutes of work and a part that costs eighty is NOT WORTH two fifty! As a frame of reference. We had a bad circuit breaker that went bad. The Electrician had to go to Home Depot for the part. Took 20 minutes to fix, they charged one sixty. No way the plumber should have cost one hundred more for LESS WORK. AND IF, they charge by time, I am pissed because that means they are charging me for them sitting in the truck for over an hour having lunch. UNACCEPTABLE! I will never ever use or recommend these people again.

We had a leak and they were out the next day. The only minor issue was the employees didn't speak…read moreany English. Thank goodness for Google translate.

I spoke with Bob on Monday, at that time he says he can complete a water heater repair on Wednesday…read morebut he will call me back. I have no recored of his returned call and call him 8:30am Wednesday and he has no recollection of speaking with me and is now conviently booked for the day. Clearly his response doesn't represent the 5 star service he appears to have provided to others here. Im sure there is a reliable and trust worthy plumbing service who wants my business and is willing to replace the elements and thermostat.

So this Sunday morning, about 10AM, I decided to taker a shower in the master bathroom. When I was…read moredone and drying off, My nephew who is living with me, comes yelling "John," "John". There's an inch of water in the guest bathroom". I wrap the towel around me and go into the guest bathroom and there's an inch of black, sewer water on the floor of the guest bathroom. The guest bathroom has a shower that is an open design behind a wall with no bathtub. So if water comes up threw the shower drain, it's going to be all over the entire bathroom floor. I then go into the attached garage and find the front-loader washer and stationary tub both half full of black sewer water. So, we go into clean-up mode, and apparently with me ending my shower the water started to have a chance to start slow draining and eventually we had all of the water swept to the shower drain and gone. And the washer and stationary tubs drained as well. However, there was still some sort of partial clog, and we weren't going to be able to wash clothes or take showers or flush toilets in the house until the clog was fixed. Bob Hyps was in my contact list because he had installed my water heater about 8 years ago. I dial a number I have not dialed in 8 years, and Bob literally answers in two rings. He was at my house within the hour, and on my roof sliding a plumber's snake down the plumbing exhaust pipe on the roof. He was done by 3PM. Bob's an absolute life saver. To find a plumber, for a clog disaster, on a Sunday morning, and it's all fixed and done by 3PM. Are you kidding me???? I'll call Bob every time when it comes to a plumbing matter. He's been doing this for a lot of years and knows his stuff backwards and forwwards.

The technicians came on time, found and fixed the issue quickly, helped to identify some other…read moreminor issues that were required our attention, and suggested an easy and quick solution. The service was great and I definitely going to call them again for my future projects around the house. Highly recommended.

It seems like a solid plumbing company. Rob showed up at my house when I was in a pinch and had…read morebroken a water line going into my home (it was like old faithful at my house). The Tech I worked with was Rob - and he was great. He took the call and showed up quickly in 15-20 minutes. It was a bit of an emergency and on a Sunday so I was grateful they came and fixed the problem so quickly.

I needed a faucet installed in a sink. May seem like a small job for most but not something I was…read morewilling to take on. I called on a Thursday late afternoon and The job was completed by Friday Noon. The guy I spoke with was friendly and helpful. The plumber was competent and nice as well. The timeliness Along with good customer service is why I recommend these guys to anyone.

They installed a sink disposal for me over a year ago. It broke and they refused to come out and…read morefix it. They have horrible service and don't care about their past clients. I recommend to find another company because there are other companies that do better than them and they care about their clients.