I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

Communicating with anyone in the office about appointments is impossible. The switchboard is…read moreoverseas, they don't relay requests, and they are rude. Urgent care needs were ignored. When we spoke to the office manager about this, there didn't seem to be any interest in improving the situation. What is going on here?

I have had 2 Appointments at Clarity Eye Clinic both were a waste of time. I went for dry eye…read morecondition was given a prescription for eye drops at first appointment did not help. Had to wait months for another appointment was given another prescription this time the Cost was over $200 for a eye drops. This is not covered by the Government plan As a senior I can't afford them. The Dr should have informed me of the High cost as I told her I don't have a plan. Took me over a Hour to drive to the Second Appointment waste of time

I was impressed by the manager in Vaughan who had to deal with a really nasty couple insisting on…read moreseeing a specialist, without a referral from an optometrist, which is legally required. The husband was yelling and the wife kept arguing in circles. They were rude and disrespectful, insulting the manager's authority and putting words in her mouth -- the manager had to write down her quote on a piece of paper as the husband said he would post it to Facebook. When they finally left, we all breathed a sigh a relief. The manager was the hero

I received a written appointment letter from this clinic. I booked a day off to attend this…read moreappointment but when I arrived I was told that there is nothing booked in their system. I showed my letter but the person at the reception just rolled her eyes. No apology, just attitude. I asked for the contact info of the manager or supervisor. When I tried calling that number from my car the extension would just drop the call. I had to go back to ask for another contact or number. Instead I received more rude attitude. This clinic has demonstrated a horrible client/customer service. I would recommend to go to any other clinic but this!!

Grace Family Eye Care is one of the few original tenants of Pacific Mall when it first opened in…read more1997 that is still in business. Pacific Mall is filled with stores selling prescription eyewear and sunglasses but what sets Grace Family Eye Care apart from the other stores is Alvin, Edward and Nigel are all licensed opticians and are very knowledgeable about the correct designs, fits and dispensing of lens for the correction of a person's vision and they are very fair and professional. You will notice that many of their other competitors in the malls, have a huge selection of sunglasses and pretty girls as sales persons but they aren't as knowledgeable about what's the best fit for your eyes and they most likely aren't licensed opticians. If your at Pacific Mall and looking for a good optical store that has staff that is very knowledgeable about the business and are very fair and professional, I recommend Grace Family Eye Care, I have been getting my eyewear needs from them for over 10 years. Like any store in Pacific Mall, they are open to price negotiations. They are also fluent in English, Cantonese and Mandarin.

I've been coming to this place to get prescription contacts for the past 8 years. Unlike most of…read morethe dodgy optical places within the Mall they are very helpful and attentive. I've recently moved downtown and this is still the only place I go to for affordable monthly contacts :)

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

Toronto Retina Institute Markham is a retina facility that offers the latest diagnostic and…read moretherapeutic modalities to their patients. With four locations in the Greater Toronto Area: ​North York, Oshawa, Oakville and Markham. This review is for the TRI location in Markham, north of Highway 7, near Buttonville. The office staff are helpful here. The waiting room area is clean, tidy and well organized. This appointment was with an ophthalmologist and vitreoretinal surgeon. He specializes in serious retinal conditions that threaten central vision. They are very personable and knowledgeable when dealing with patients who are seniors with sensitive eye conditions. Highly recommend.

I've been waiting for TRI's Markham branch to have its own Google Maps page so I can leave a review…read morebut since it's still not available, I'm leaving a review here instead. I visited back in August of 2025 when TRI Markham just opened as a new clinic. Before this, I had regularly visited an ophthalmology clinic in Kesington to monitor my retinal tearing but wanted to move to a clinic closer to home in Markham. As expected of a new space, the office was clean and overall the first impression was good from the receptionists. However, the experience started getting worse when I was called in for preliminary screening tests by technicians. When I sat down in front of a testing machine, the technician asked if I wanted to pay to conduct additional tests not covered by my health card. They did not explain to me (a) what the paid tests were and how it differs from the covered tests (b) whether the tests were relevant for my condition or (c) if the tests would help the doctor monitor my condition or if the doctor personally recommended them for me based on my history. They simply asked "do you want to get the additional tests?" and I had to prompt to ask if I needed it. The technician couldn't really answer what the tests did or if I needed it or not but I felt the need to get them as I would hate to have missed anything when it comes to something as serious as my vision. I also felt pressured as they were asking when I was already sitting in the seat and I felt I had to somehow answer quickly on my own, without a doctor's input, whether or not I needed these tests. In total, the tests were $75 and $95 each, making my visit an extra $170. The experience continued to worsen when I was called in for my appointment with Dr. Parth Shah. I've met many doctors from walk-in clinics to ER doctors to multiple ophthalmologists throughout my life and if I were to categorize Dr. Shah, I would say his bedside manner was less than satisfactory. I felt like he was rushed to just get me out the door as my condition was simply being monitored annually in case it worsened (retinal tearing) but I did not have an active condition (e.g. retinal detachment). He didn't spend much time asking me about my concerns - he just took a look at the preliminary tests and said it looks fine. Of the tests he had on his screen, I didn't know which were the ones I even paid for. For the physical exam, he had to shine a very bright light into my eyes to see the back of my retina. This is an examination I've had annually for several years at the Kensington clinic so I'm no stranger to the process. However, compared to my previous doctor, Dr. Shah was very rough in how he performed the test. Usually, doctors will say things like "I'm going to shine a bright light into your eyes and you may feel some pressure as I press around your eye socket" and some will even apologize or offer that we take a break if they see that I'm tearing up excessively. However, Dr. Shah does not verbally prepare patients for the physical examination he's about to do and simply proceeds, pushing through even when I had tons of tears flowing out. Once finished, he does not even offer a tissue. I'll note that I'm not a fussy patient - I've had all sorts of procedures and tend to not want to inconvenience the doctors or nurses and will just push through. However, his lack of concern for my wellbeing made me feel like an object, not a person. He concludes by then asking me if I feel like I want to continue this annual monitoring. He asks this without (a) explaining to me whether or not he personally recommends continued monitoring (b) consequences or things to watch out for if I stop monitoring and most importantly, he speaks extremely dismissively, saying that "since it's just monitoring and it looks fine, do you want to continue checking on it? I mean, I'm fine if you want to keep coming, I just don't really know if it's needed 'cause it doesn't look like it's changing". I have been told by my previous ophthalmologists that it's recommended I continue yearly monitoring as a single incident of retinal detachment can mean losing my vision if not caught quickly. While I know my condition is not active nor as serious as many others in the clinic, I found it dismissive and unprofessional for Dr. Shah to speak so lightly of it, especially when I had waited almost a year for a referral to see him. Overall, it felt like his priority was to see more serious patients who could generate more profit and run more paid tests at the clinic. I will also note that he speaks as if I'm ignorant and that he doesn't bother to explain anything to his patients, carrying an overall feeling of superiority and arrogance in how he presents himself - as someone with a graduate degree and multiple publications in neuroscience, I felt like Dr. Shah treats his patients as if they're all uneducated people who he can dismiss quickly without bothering to explain anything to them.

Horrible service. The receptionist Chantal was terrible. She says she had left a voicemail to…read morebook my mother, but we never got one, there was no message. When i suggested she may have accidentally left it a month ago on someone else phone she started screaming at me, that they never make mistakes. She just kept shouting then when i said it's been over a month, there are no messages, she hung up on me. My mother, 85, has been waiting on this call. Unacceptable - no one deserve this in Canada. Escalating. I've called back several times to try and book, the receptionist picks it up and hangs up every time - now 4 times

I've been coming to this Eye Clinic for a few years now and so far, my experience has always been…read moregood. They are located on the 2nd floor, Unit #203. The inside waiting room is nice, if you have an appointment you usually don't have to wait too long. Parking is a bit annoying, because you need to get a parking pass from the Security Desk and put it in your dashboard.

I visited the urgent care centre at copper creek after accidentally cutting my finger very badly…read morewhile making dinner in the evening.Even though it was almost closing time and Dr Sharifian was about to leave,he kindly stayed back to properly treat my wound.He was extremely patient,professional and reassuring throughout the whole process. What I really appreciated was that he also prescribed the necessary medication and had it faxed directly to my pharmacy so I didn't have to wait.His expertise,kindness and dedication to patient care truly stood out.I'm very grateful for the excellent care I received and would highly recommend Dr Sharifian at the markham stouffville urgent care centre in Markham

Highly recommend coming here if you need urgent care. The doctors and nurses are kind and friendly…read more They take time to listen to your concerns. They provide quick resolutions. I was suffering with pink eye and didn't want to drive that far to my family doctor so I came here instead. They were able to help and prescribed me with antibiotics. The only downside I would say is it's always super busy with very long line ups out the door. Sometimes you may need to wait more than an hour - it's insane.