Worst Vet I have ever been to. Don't bring your pet here if you care about their health. My poor Pyschriatic Service Dog wad treated so bad read more

I absolutely love Dr. Dreilick! My dog was treated by another vet in the area for 15 months for an eye and skin condition with no improvement; oh, how she suffered! Went to Dr. Drelich and she was CORRECTLY diagnosed the first visit, and literally within seven days she was perfect again. I love, love him; so attentive and easy to deal with. 5 read more

I HOPE EVERYONE IN TEMECULA READS THIS!!!!!! Vineyard Veterinary Hospital opens at 8:00 am we pulled up at 8:10 my dog was on my wife's lap while she's giving him CPR. His lips were blue and he was dying. I knocked on the door to get them to open, out comes a guy named Jim, he says the doctor isn't here yet, I can't help you and slams the door! My dog is now on a ventilator in critical condition. Total and complete failure of humanity!!!!!!!!!!!!! read more

So glad to have Dr. Drelich back in Temecula! Saw him here for my new rescue dog and got the same thorough, gentle care my old dog received from him when he was at Butterfield. Lucky us! read more

Poor customer service. Don't even try to be 5 minutes late. They say it's standard procedure to bump you down however they don't share that when you book the appointment. Traffic accidents happen, life happens but this office won't take that "excuse". Danielle had a snippy and short attitude - customer service is key to keep customers, it's "standard procedure" with a business. read more

Excellent staff, very caring. Nice clean office. This is our new veterinarian's office and we will be back.

Angel, the vet tech is amazing! Our sweet little Ellie B just loves her. Brought our pup in Monday and found out that she has pneumonia, they were very thorough and made sure our little princess got the very best treatment. read more

They always take great care of us We've been going here for six years. Good service and the pets are happy. read more

Vineyard Veterinary Hospital - I'm here to see the veterinarian. - Veterinarians Near Me - Temecula, California

On May 30 Joan, the business owner reached out to me. I responded the same day and she did not reach out to me. It is now June 10th. read more

Vineyard Veterinary Hospital - They did not respond to me after this. They do not care about actually rectifying anything. - Veterinarians Near Me - Temecula, California

When I call a professional business, I dont expect to hear a nasty attitude from the start. Poor customer service

We just love Dr. Totem and all his employees. They all really care and want the best for your pet. One of my dogs had surgery there today and they were awesome!! The Dr. called after the surgery and explained everything and he ended up not going so invasive and that saved me not only money but my pooches life!! THANK YOU SO MUCH VINEYARD VET!! read more

Long story short, my dog, Sasha, had a horrible neck injury and urinary incontinence. She was in a tremendous amount of pain, stress and discomfort. Our family vet (who we LOVE and TRUST) at Butterfield Animal Hospital was busy doing surgeries, and we wanted Sasha out of pain ASAP. I called Vineyard to see if they were able to euthanize, and they said that it was no problem. The staff helping me at the front desk & with Sasha was amazing. The Dr., however, was unprofessional and rude. I am so upset with what she told me. She walked in the room and said that Sasha's neck injury & urinary incontinence was not a good enough reason to put her down because she's still a young pup and there's other options. I asked what else we could do, and she recommended drugging my dog with pain killers, muscle relaxers, etc and eventually would need surgeries. However, even with the surgeries and drugs, my dog still had a significant chance of becoming immobile and still feel pain in her neck. She suggested I confine her as much as possible (suggested a crate) and make her sleep. My dog is ACTIVE, so I understand rest when you need to heal, but I'm not going to cut out her quality of life and have her sit there miserable, bored, immobile and in pain WHILE having a peeing problem. I believe I bent over backwards and loved my dog unconditionally with everything I had. I never wanted to put her down in the first place, so I get the fact that the Dr. didn't want to put a dog down either. BUT, she is not the owner. I cannot afford the multiple surgeries that would've followed, and Sasha's quality of life would have been horrendous. I do NOT let my animals suffer. I will not make them become a "vegetable" when they are used to long walks, parks, play, lake time, hikes, etc. I will not do that to them. The Dr tried then talking about sending her to rescues. I looked at a few rescues, but the ones we visited I did not feel comfortable leaving her with. They were not the life Sasha was used to and hygienically was not ok. At this point, the Dr said that I couple find another vet clinic that would put her down, but she would simply not do it. It is not up to her to decide, as she does not know my dog and how much pain and suffering she is in. I have been up every night trying to comfort her through screaming, shaking, hair loss, pain pills, etc. it was time, although I NEVER wanted to put her down in the first place. I ended up leaving with a bunch of pills and frustration that my poor dog was still in pain. I called my mom and told her what had happened, and she immediately called our vet at Butterfield. Dr. Goulet, at Butterfield, took Sasha this morning, went over everything with me, took me step by step in the process and made it as peaceful as possible. She agreed it was time and it was hard, but best for the dog. I highly recommend Butterfield Animal Hospital, as we have NEVER had problems there with ANYONE. Vineyard will never hear from me again, I will never recommend them, and I will tell people how horrible my situation was. I do not believe they want what is best for the dog, I believe they want money and time. NEVER AGAIN. PS: I was talking to this doctor about possible options and said "I have another question, do you have time?" And she literally replied, "no not really, but go ahead". She was very hurried, rude, unsupportive if this situation (as it was HARD), unsympathetic, unprofessional, etc etc etc. read more

We decided to try Vineyard Veterinary Hospital after receiving a quote to remove a moderate growth on our seven-year-old boxer dog. We were invited to bring her in for a free examination as we were new customers. We were surprised to be quoted a price that was about 60% less than the veterinarian that we have been with for over 20 years. The entire staff was friendly and professional and the doctor very much down to earth and explained everything thoroughly. It does pay to shop around. Take your pet to these folks. You won't be disappointed! read more

Vineyard Veterinary Hospital - Kissy - Veterinarians Near Me - Temecula, California

I'm a firm believer on leaving a good impression on your customers. This has nothing to do with bad service towards my animals. But bad service and mis-communication to their guest. I was told mis-leading information multiple times by Danielle at the front desk and another gal. Leaving me spending extra money and time that was unnecessary. I absolutely hate when one person tells you one thing, and the other says another. Theres a obvious lack of communication between employees. Don't waste your time and go somewhere else; I'm afraid to know what happens to your animals if they don't communicate correctly on services that need to be done.. read more

Dr. Totman was also the best vet we ever had. He took amazing care of both Sandi and Koufax into old age, and when it was their time to depart, it was done with love and grace. I could not recommend Vineyard Vet and Dr. Totman any higher! read more

Dr Totman has so much compassion towards animals and was so helpful with advice when my cat had crystals a few months back.

*CAUTION* Please be careful when taking your pet to this facility. My dog has been coming to this facility since he was a pup and when I got him from the prior owner I continued taking him. Unfortunately, it appears that this facility has changed owners for the bad. Now, understand this is my experience. But, I write this to make sure that you are looking to get a second opinion as I believe that this facility is only looking out for the money component of this. My dog suffered a fall and had to get a splint on. Upon taking my dog to get splinted which cost over $700 - the veterinarian advised that we are 'lucky that his leg was not broken'. We were told to follow up in two weeks to get the splint taken off. However, this was just a consult $40 to see how it was. Wish they were honest about that visit. However, during that visit the doctor advised that my dog's leg is healing well and to schedule an appointment to get the splint removed. The day before the splint removal I received a voicemail that it was going to cost $158 to remove it. Ugh! But, again paying it was no issue as the last prognosis was positive. So, during the appointment it was communicated that they wanted to take more X-rays. I did not authorize that - as there was no point considering the positive prognosis. After declining the X-rays the facility was shocked because that was going to cost an additional $160. Furthermore, the vet came back and said that they had to leave the splint on & to come back in another 3 weeks. Interesting right? Because that visit would be costing an additional $158. I called to advise that I do not authorize this removal and was told I would receive a callback, which I didn't. Then, I was informed that the splint was already put back on without my authorization- I called again and DEMANDED to speak with the doctor. His wife, Joan, got on the phone - who is NOT a doctor. And proceeds to tell me that my dog had a fracture! A fracture? Really? I told them to take the splint off my dog immediately as I did not authorize this. First off I should have spoken to the doc - not wife. I believe it is disgusting what this facility is practicing. Just taking money and making outrageous charges. Please show caution when coming here. In good conscious I cannot take my dog to this facility as I do not believe that they have me or my dog's best interest. read more

If I could give negative stars I would I brought my sick kitten in and they said he was losing weight and did nothing for him he is now at the emergency pet hospital on life support they could've saved him and they didn't do not EVER go here I am disgusted read more

Vineyard Vet was our two dogs' veterinarian for about a year. It became clear this was not the place for us when our dog had a leg injury. We had to leave him ALL day long for both X-rays. They insisted they needed to sedate. There were multiple phone calls where they promised to give more information when we came the office, then failed to speak to me once I was there (I should have remembered to ask, but with an injured dog and two small children I was always very flustered in the office). They asked me again and again how my dog was injured, and again and again I told them it happened while we weren't home. It felt accusatory. They had an erroneous charge to our credit card, fluctuating prices (and when asked they didn't have a good explanation) and high prices. We made the decision to change vets mid-treatment which made me uneasy, but I'm SO glad we did. The new vet charges literally half the price for the same procedures. Let that sink in. Literally HALF the price. They did not need to sedate for the X-rays, nor did they charge a single dollar for follow up appointments. The treatment plan was just as good, and they never made me feel guilty by taking my injured dog to There are better choices in Temecula. Take your pets elsewhere. Updated 9/12/18 - I responded to the business owner with the information she requested. She will find I most definitely am a client. Happy to discuss anything she would like. read more

I am a pet owner who has two aging animals and when I first moved to California, I struggled to find a good vet. I ask a lot of questions when a Vet recommends procedures, and Dr. Totman has been a wonderful vet for my animals. He called me one night after hours to discuss my cat's blood work results and not only did he talk with me for at least 30 minutes to answer all my questions, he seemed to actually enjoy the discussion. I think this is a key indicator that he is in this business because he truly loves animals and wants to provide the best possible care. I would absolutely recommend Vineyard Vet Hospital for your pets. They specialize in cats and dogs only, but there is rarely a wait, the staff is kind and attentive (I have had to make many calls about my animals) and I have never had a bad experience. I wish they offered boarding as my pets could use it from time to time. read more

Dr. Totman is amazing and genuinely compassionate towards our baby girl, RosyFaye. Dr. Totman has been our Pomchi's doctor since she was two months old. She is now three and in great health! Dr. Totman has so much patience with us. We always have questions and they are answered by him in a friendly and honest manner. We never feel rushed out the door to get the next patient in and out. In regard to his tremendous staff--they are friendly, loving and knowledgeable. They always go out of their way dealing with our RosyFaye. They truly care about your pet. We highly recommend taking your precious loved ones here...we would not take our baby anywhere else! A huge thank you to everyone at Vineyard Veterinary Hospital, you give us great peace of mind! read more

Vineyard Veterinary Hospital - Our RosyFaye has been lovingly taken care of at Vineyard Veterinary Hospital since she was two months old. They give us great peace of mind. - Veterinarians Near Me - Temecula, California

I really liked this place! Dr. Downs was very helpful and even followed up with us a few days later.

Thank you Dr. Totman and staff for being so kind and loving...I rescued my beloved cat, B, 13 years years ago. I cannot express how calming/loving my cat and my experience was...I miss her so much yet how we were treated is such a loving experience. Thank you! Luv, B read more

This vet is over price and wants you to get everything for your pet. I didn't listen to them. My pet didn't need everything.

I've been taking my dogs to see Dr. Totman & his associates since 2015. I travel quite a bit with my dogs, so I have taken them to many vets and emergency vets over the years. One of the things I most appreciate about this practice is that all the vets give you detailed explanations about your pets condition(s). They then give you the full estimate, which can be daunting; however, I've never felt pressured to agree to any or all of it. The entire staff is very understanding about your current financial situation, and will accommodate your requests. One of my dogs had to have a couple of lumps removed & they were transparent with their treatment plan & prices. I compared the prices with other vets in the area, and Vineyard Vet is well within reason. What you can't buy, though, is their compassion for the animals they care for. read more

Dr. Totman was recommended to us in June 2014 when we moved to Temecula. I was satisfied with him until December 2016. We brought our baby Teddy in as he had a bump on his left leg. Dr. Totman took an aspiration and came back into the exam room and said there are suspicious looking cells and he highly rec surgery first thing in the morning. We absolutely couldn't afford it at the time, but I was freaked out by the urgency of it all AND that's our baby, so we went ahead with the recommendation of a $1,000 surgery. The biopsy was sent to the lab and a week later I called the office to get the results. I spoke with the female doctor that works for Dr. Totman, and she said it was only an abscess. Being familiar with this, I then asked if the abscess could have been taken care of with antibiotics... she answered yes. I immediately felt ripped off!!!! Dr. Totman has been doing this a very long time.... I find it hard to believe that this man couldn't tell under a microscope that the cells were of a common abscess. OR if he couldn't make out what it was, why didn't he send the aspiration to the lab AND save me $1,000... I told him we were broke. The whole thing reeks of dishonesty! I'm so disappointed in him as a person...he's lacking in morals and ethics! He ripped me off when I didn't have the money.... it caused us a hardship for several months. I'll tell ya what... I have a big mouth... and I go to the dog park daily... and I talk about my dog a lot, he's my baby... I have told anyone and everybody about this experience and I won't stop talking about it! He put a dent in my wallet... I will do what I can to make a dent in his practice... Temecula is a small town and he has a lot of competition... karma always wins read more

Doctor Totman is wonderful and we've been going to him for 10+ years but he's only in the office once or twice a week now and the people that have come in over the last year or so are lacking in knowledge and common courtesy. Danielle could use some people skills for sure. She can really push all the wrong buttons and make a bad situation far worse. As a whole, it's a hit and miss situation. Unfortunately, when we needed the most help from them is when our oldest dog was suffering and near death and they couldn't even squeeze her in! I mean seriously! After we had spent thousands of dollars on her for testing and treatment, to be turned away in our time of need. We had to have total strangers do the euthanasia. The office has gotten too big for their britches and that extra mile that used to be taken is cut short by far. Do yourself a favor and find another vet in the area that your business will help to nurture and become successful. Vineyard is at maximum capacity and minimum compassion! read more

Vineyard Veterinary Hospital - Sasha the day before she passed away. We took her for a ride to sniff in the sunshine. - Veterinarians Near Me - Temecula, California

I was looking for a new vet for my new puppy as I didn't like the sales pressure tactics from my old vet. After lots of research I decided on Vineyard Veterinary Hospital and I am fully disappointed. I had to wait in the lobby nearly an 45 minutes before my unvaccinated puppy was seen. I was given the full court press from them trying to sell me vaccinations that were not needed (bronze, silver & gold packages) as well as animal insurance, etc. I asked the vet if they did titer tests and he didn't know what I was talking about. (A titer test determines if your dog has enough antibodies present to warrant not receiving a vaccination). None of this is why I am giving one star. My puppy developed a serious UTI infection, was not urinating or having bowel movements and when I called to get her in ASAP they would not see her because they were too busy! I was told to go to emergency, but we had been to emergency the day before and was told that our emergency was not critical enough for them to see our puppy. This was lost on Dr. Totman and this is why I am giving this vet 1 star. You know, you call their office and are placed on hold for 10 minutes, and the recording states that due to COVID they are on a skeleton crew. With as busy as they are, why would they not be fully staffed!? To me, the answer is that the Dr. is trying to make more money by utilizing a skeleton crew instead of providing satisfactory healthcare. My old vet, by-the-way, squeezed me in within the hour. Bottom line, find a different vet, this one is too busy to give you or your pet adequate attention or healthcare! read more

We recently moved to French Valley from Irvine. Vineyard was recommended by one of the Irvine staff who had previously worked there. We are very pleased with her recommendation. Staff is very friendly and seemed genuinely concerned for our sick kitty. Dr. Totman & Dr. Sperka both are very professional and took a lot of time to explain everything going on from treatments to expected outcome and results. Even during remodeling, the facility is clean & organized. read more

There is no way to give zero stars and still write a review, or i would have. I am appalled. My puppy has come here since i brought her home at 8 weeks old. All of her shots, spaying, microchip, rattlesnake vaccines, and any/all other visits were here. Never a question of money...i even would buy the overpriced monthly flea/tick/heart worm medications from them just to be a good customer and so they could make the $ from the extras i could have easily bought at Costco or online for a lot less. Yesterday when it became clear the kennel cough picked up at day care a week earlier had turned worse (congestion and rough breathing) i called to say i needed to bring her in to get started on an antibiotic so she did not develop pneumonia or bronchitis. It was 3:25 and they closed at 4pm. It would take me 10-15 minutes to get there...still making it before closing. I was told they were booked and could not take her as it would mean they would be there after 4. Dr Totman...asking me for extra money to pay the staff overtime for 10 minutes would have even been OK...annoying but OK. Not caring at ALL about my puppy, your patient, the one you have "cared for" forever is not. Leaving me on a Saturday, clearly unconcerned that she would develop something much worse over the weekend is completely unacceptable for a "care giver" of any kind. Not only will I NEVER be back...you should all find different careers, because a veterinarian and their staff ought to actually care about the animals they treat in addition to the money they bring in. Being a "care giver" MEANS caring. NEVER AGAIN. read more

Dr. Totman is a true gem. After going to so many consultations for my shih tzu Sailor we decided to see Dr.Totman for surgery. Surgery on her could be very scary seeing that she has a short little nose but everything went wonderful. Dr. Totman has been practicing for years and has a great bedside manor. He explained things in our consult in a different way that other vets had so we knew he was the right guy for the job. We drove all the way from Orange County to see him knowing our baby would be in great hands. Thank you to the staff and especially Dr.Totman for what you do. read more

I was recommended to come here by Villagio Family Pets, I have to say. This is the worst recommendation I have had in my life. This Veterinary Hospital is a poor excuse of a business. The majority of the staff has a constant bad attitude, the female doctor that has "helped" us on multiple occasions is demeaning and seems to just care about up selling unnecessary services or products. Their math never seems to add up with the "shot packages" and they don't seem to be compassionate about what they do. I will be switching Vets and if you care about your loved one I would recommend going elsewhere. read more

The staff is nice the doctors as well but the wait is horrendous. We bring both of our dogs here and every time we came it's an hour wait just to get into a room!! read more

They are the most compassionate vet techs around town ! I treat all my three dogs here Dr totman is awesome really understanding willing to give you all avenues you can take as a preventative or necessary treatment!! Thank you to all of your staff , and a big shout out to Daniel for always being so friendly and understanding! read more

When faced with the difficult decision to euthanize our dear kitty the staff here was supportive and professional. They kept us well informed all the way. The procedure was done with respect to our pet and her family. read more

I live right around the corner from Vineyard Veterinary Hospital, where I take my Pug, Lilly. She was spayed there recently, and the staff did an excellent job of taking care of her. I am very happy with this establishment, having put Lilly in the care of both Dr. Davis and Dr. Totman. The vet techs have also been very knowledgeable, helpful and especially courteous when taking my calls. I would gladly recommend Vineyard Veterinary Hospital to any dog or cat owner. read more

I came here with my new puppy for the first time. Clinic was cosy and clean. People working here were friendly, knowledgeable and love animals. I'm glad I found this Vet. read more

If u r looking for an amazing veterinarian ask to see DR Sperka‼my dogs have benn seen by her for the last 5 to 6 years . I have followed her from on place to here. She is confident in what she does she tells you what you can and can't do she's open-minded to the way you think and how you feel she's not pushy at all I'm very thankful for Dr Sperka one my dogs is very old and she knows how bad this is hurting me but she tells me she understands how scared I am to lose my Tank. She has amazing bed side manner and she not just a animal doctor she actually knows how to talk to the owners. Trust me I have had some vets that r not people persons. She is not out for money she's really there to help make sure ur dog is at his best read more

Our Yorkie Rascal had a huge splinter in his back foot. Very painful for our baby. We called to get him in and the front staff got us in quickly, told us to come right down. So happy they are open on Saturdays! The doctor- Dr. Bell took care of us greatly and was able to do surgery and get the splinter out of his foot precisely. What a relief! We were so worried because of the tiny bones in his foot, but she was able to grab that splinter out with no problems! Caring and supportive staff as well!!!! Definitely recommend this place for our fur babies! read more

This is the most amazing, compassionate, heartfelt, and caring place you could ask for. I had to have my dog put down, they were so compassionate, and sympathetic to my guilt. They were so sweet and supportive. When it came time for my moms beloved dog of 16years to be put down it was a no brainier. I couldn't imagine going through this anywhere else but vineyard. They made a heart wrenching experience a lot less painful read more