Extremely rude customer service at the store. I came in to exchange a baby item with a valid gift…read morereceipt and was unexpectedly berated by the owner about how the item wasn't in its original box. She reiterated multiple times that I "understand what this means for the business," which felt unnecessarily intense and confrontational. I had no prior knowledge of any box, as the item was given to me already gift-wrapped. I calmly explained this, but was still made to repeat that I "understand" -- over and over -- in a way that felt accusatory and frankly demeaning. I understand that small businesses have return policies, and I respected that -- I came with a valid gift receipt and handled the interaction politely. The issue wasn't the policy, it was the way I was treated. I accepted the store credit, but I left the store with a strong impression of how unpleasant the owner's behavior was. This feedback is not about the outcome -- it's about how a customer, especially a new mother, should never be spoken to that way. I hope future interactions are handled with more empathy and professionalism.

I was very impressed with the quality of the clothing in this store and the customer service is…read morefirst class Miss Pam gave us the best experience we could ask for. She got my kids involved in the buying process so much that the think they have the best experience this is a store i would recommend for so many reasons Quality, Customer service, price and the most up to date models for kids Thank you, Pam for the excellent service

I have always loved window shopping at Janie and Jack. Today, I took the plunge and went inside…read more They have absolutely beautiful children's clothing. The clothing looked and felt well made. They had a great selection in a variety of sizes. The prices were a bit too high for me, but if you are looking for something special, it is a great place to look. I was looking for a winter coat for my granddaughter and they didn't have a large selection of winter coats. But, they have exquisite party dresses and young men's outfits too. Service was good. I was asked if I needed any help. It is definitely a place to look for something special for your little one.

Love their styles and sales . I buy my granddaughter's special occasion clothing through their…read moreonline store.

Wow what an amazing experience at this store!! The women reps are so nice and helpful. They did so…read moremuch for my wife and kid. We couldn't believe it. They found clothes and sizes and even suggested great matching outfits. All the clothes here were really nice!! We could have bought like 5 dresses for my wife and child easily. The design are unique and fashionable but not in an obnoxious way. We are definitely coming back here again!!!

Anytime we're in the area, we pop into Kid to Kid with our nine-year-old daughter. Compared to…read moreother Kid to Kid stores, this one feels smaller and more crowded, but staff are usually helpful. For $100, we found a whole new summer wardrobe and two pairs of shoes for our daughter. It's so great!

I was having a tough morning at the store with my 2 kids. The employee at the cash register had…read moresuch kindness and patience... I wish I had gotten her name to mention her here. I have been going here for years anyway, off and on. Today just sealed the deal with my overall good experience. Thank you K2K for bringing on such lovely people. I am only deducting one star because you get very little in exchange for merchandise.

Gap Kids has the best selection of children's clothing in our area. Whether you are looking for…read morebaby, toddler, or children's clothing, you can find it there. The clothing are well made and comfortable. I know that when I buy something from Gap Kids, it will last a long time and my grandkids will love it. My granddaughter loves their soft sweatshirts and pants. I just bought her new winter coat there. I can also find baby clothing that is cute and soft. They are adorable and they have a nice selection for boys and girls. The sales staff are great. They even put away the size of the coat I wanted, so all I had to do, was come in and pay for it. I took off one star, because prices are a bit higher. But, you get quality goods for the price. I really like Gap Kids and I am sure to be back.

Uniqlo recently opened at Westfield Montgomery Mall and I wanted to see what all the buzz was…read moreabout. I wasn't the only one.... There were a lot of shoppers for a weekday afternoon. I loved the way the shop was organized. There were clothes for the whole family from adults to children. The place was packed with clothing at every angle and from top to bottom. I really liked some of the fabrics, they were so soft. I was offered help as soon as I walked in the door, so service was good. The prices were excellent. Some of the cute tops were only $25. That is a deal. Unfortunately, I didn't find anything that I liked. But, I am sure my granddaughters are going to love this place. Welcome to the mall Uniqlo!

UNIQLO just opened up at Westfield Montgomery Mall, and while the space is considerably smaller…read morethan other locations, this Japanese casual clothing store still offers a variety of outerwear, blazers, sweatshirts, t-shirts, dresses, blouses, socks, jeans, and even stuff for the kids and the babies. When we went, there were a lot of patrons, checking the store out - we found a few shirts and some bags that we purchased. There were staff on the floor, mostly making sure that the clothes were folded and kept in stock. Check this Japanese retailer out - you'll be sure to find simple pieces to add to your wardrobe! +well-stocked +helpful staff +located at Westfield Montgomery mall

J.Crew Factory store just opened in Congressional Plaza. I was pleasantly surprised to find high…read morequality clothing with a substantial discount to their brand stores. There were plenty of salespeople to wait on customers and help them find items they were interested in. They had some beautiful sweaters, cute jeans, and well dressed manikins to give you style ideas. The store was well organized and had one side of the store for men's clothing and the other for women's clothing. I made a mental note to go back and try on some of the cute, high quality clothing.

My wife and I had some time to spare while our daughter was at a play date. We visited this…read morelocation for the first time and Andrew made the experience well worth it. He was attentive helped with sizes and made rocomendations. I was pleased with his eye for fashion and he did it with a smile. It was well worth stopping by at this location. Thank you for hiring a exceptional employee. This is what you call EXCELLENT CUSTOMER SEVICE. Great job!

A lovely new women's clothing store opened at Westfield Montgomery Mall. It is called Mango and…read moresince I love the fruit, the name already brought good vibes. I love the way they have outfits all put together including the shoes and purses. Service was great. A salesperson greeted me and asked if there was anything she could do to help. I thought that was very nice. I think that a lot of the clothing is styled for the working women. There were beautiful outfits in a rainbow of lovely colors. The price point was fair for a boutique style clothing store. It was priced like a Nordstrom's equivalent. But, you add the already designed outfits and the excellent service. I would be willing to pay for the convenience and quality. Be sure to check them out.