I went to get my battery checked and from the start the manager told me they don't check batteries…read moreafter the sun goes down but they had a long line and I waited since before the sun went down. At no point did he help me even open or close the hood of the car, mind you I'm 8months pregnant. I needed a battery and it was great how he could even help me carry the battery out as well. Horrible experience, never coming back.

Came in here looking for an engine air filter but for some reason it was showing that there was…read moreinventory while the workers couldn't find it. After calling a different store and hearing the same thing, Alex took it upon himself to look a second time and found that the part was mislabelled. He could've easily dismissed my need but went the extra mile, which I greatly appreciated. Alex deserves a pay raise!

This auto parts store is a true gem. The staff is very knowledgeable and provides exceptional…read morecustomer service. I have gone there for many years for new wipers, new bulbs for my car lights, and auto socks that I needed for a trip to Big Bear with my daughter's Girl Scout troop. They always offer to change the bulbs and replace the wipers without even having to ask. A special shoutout to Matt today who changed a headlight bulb on my car today I highly recommend them!

Some places don't just sell parts -- they take care of people. Bouquet Auto Parts is one of those…read morerare places. I've stopped in plenty of times expecting to grab a part and leave, and instead found someone willing to step outside, grab a tool, and help solve the problem on the spot. That kind of service is almost unheard of anymore. What really mattered was today. My daughter is getting ready to head off to college, and her car started making an unsettling noise in the front end. Rather than panicking or going straight to a dealership, we came here first. They took the time to look it over, explained what was going on, and confirmed it wasn't anything serious. That visit alone likely saved us hundreds of dollars -- and a lot of unnecessary stress. This business has been part of the Santa Clarita community for decades, and it shows in how they treat customers. If you value honesty, experience, and people who genuinely want to help, start here before anywhere else. Santa Clarita is better because places like this still exist.

My husband and I both live far away and my car broke down so we took it to O'Reillys. We were…read moretreated with such respect and given such amazing service that I will never consider going anywhere else for auto assistance again. Daniel went above and beyond his job duties by helping me charge my phone, offering assistance on his break, and overall checked on our safety at all times and gave us no pressure to leave. We've finally got our car running and we were glad to spend our money at this location. Daniel helped us pick out everything we needed without overcharging us and meeting all of our needs with courtesy and professionalism. Please consider making this your car spot. You will not be disappointed.. Daniel, thank you so much again for some of the best customer service I have ever experienced anywhere and if more people were like you then I wouldn't have to shop on online.thank you again!

Great experience!! Found everyone working there to be helpful and knowledgeable. I Just needed to…read morepurchase a new set of windshield wiper blades and found it very easy to get assistance. Gabriel installed them for me and was very quick. Great customer service, all around!!

SC Wholesale Batteries was awesome! They showed up to my house right away.. I mean like quicker…read morethan a pizza delivery.. and helped me swap out my car battery with zero hassle. Jeremy was amazing--professional, fast, and super friendly. Great prices and even better service. Don't hesitate to give them a call. I love being able to support a local business!

Highly recommend for batteries. Small shop, they focus only on batteries but they really know their…read morestuff. From the first call into the shop, until I left, Jeremy was honest, kind and responsive. I was told by my car dealer I needed to replace my battery and when I saw their price I was shocked. And said I'm going elsewhere. I haven't needed a car battery in a while and prices are much higher than even a few years ago. I searched and found SC Wholesale nearby so I called. Jeremy gave me a price without asking what I got, showing confidence, then when I asked, he patiently looked up others to verify he's competitive. Before going driving in, I double checked and confirmed their price was equal or less than anyone else without extras. He even offered to install the battery at no extra charge! When I arrived he volunteered to check the battery and found it was still good! Full charge at idle! No need to replace! Very upset with my dealer but very happy with Jeremy. He will definitely be my first and only call when I need a new battery.

As a novice , O'Reilly auto parts in Castaic has come in clutch every time! They'll go out of their…read moreway to make sure the customer walks away with exactly what is needed. Chris is one of the parts professionals that continues to enhance nothing less than satisfaction and service. Thanks, Chris for your mindful contribution to keeping my vehicles maintained as they should be. Chris Parker California

excellent service and they had a lot of patience with me. lost a belt and steering pump a mile…read moreaway. limped it to O'Reillys where the crew got the job done getting the parts I needed to get home.

Enthusiastic staff and reliable products! Chanse went out of his way to help me in ways that…read morehonestly exceeded expectations. Not only did the team help replace my cabin air filter and engine air filter -- even though it wasn't part of the service -- but they also showed me how to clean my battery and helped me use the battery cleaning kit I purchased. On top of that, I accidentally dropped something into my engine bay, and Chanse took the time to help me retrieve it without hesitation. Everyone was patient, knowledgeable, and genuinely willing to help. It's rare to find customer service like this these days. Huge thanks to Chanse and the team for making the whole experience easy and stress-free. Highly recommend this AutoZone location!

Been having problems with my battery and what I thought may be the alternator. When I called they…read moretold me to come and we can help you out. We checked the battery and it was toast, sold me a battery and helped me put it in. Good customer service and explained everything.

Yesterday, 02/14/2026, I had an appointment to have my air conditioner serviced. I arrived at 10:00…read moreAM for my 10:30 AM appointment. I sat there until 6:00 PM, only to be told that they couldn't figure out what was wrong with my car and that they were "pretty sure" it was a part that would cost $4,000. Keep in mind, I have a 2021 Nissan Sentra. While I was waiting, I overheard a woman -- I'm not sure if she was a manager -- telling another employee that the technician working on my car did not know how to work on that system. She repeated that she was pretty sure he didn't know how to handle it. That immediately raised a red flag, but I continued to wait patiently. When I finally got my car back, I got in and started to drive off, only to notice that my check engine light was on. I immediately pulled into a parking space, got out, and informed the service advisor. He had me pull my car back into the bay where the technician had been working on it. The technician then ran a diagnostic test and told me the issue was my key fob, claiming there were about 42 alerts on his machine. I explained to him that I did not have any of those issues when I drove in -- I came in strictly for an air conditioning service. Needless to say, something clearly went wrong. I will be taking my car to the dealership on Monday to determine what is actually going on. The technician had a horrible attitude, and I do not understand how we went from servicing my air conditioner (which took all day) to now having my check engine light on. The customer service was extremely poor. I was only given updates when I asked for them. It seemed like they were scrambling because they didn't know what they were doing. If they were unsure how to handle my vehicle, they should have been honest about it instead of wasting my entire day off. Overall, the experience was ridiculous, unprofessional, and very disappointing.

Awful customer service. I made an appointment, arrive on time, the guy at the front desk tells me…read moreto sit down because he didn't want me standing in line, apparently he was annoyed because I was standing in line near him, I was the only person waiting. The guy did Not greet or acknowledge me, he only expressed aggravation. I waited 25 minutes for him to tell me that he had to cancel my appointment because my1:30 appointment was too late in the afternoon yet the website accepted the appointment? As I'm walking back to my car, the idiot technician with the Anime stickers on his car, like a little boy speeds through the parking lot and almost hit me. I'm escalating all complaints to corporate and I will be demanding follow up. I will Never recommend Pep Boys to anyone!

My appointment was at 10am I am still here waiting for them to finish it is 12:21pm. It took them…read more40 mins to find my tires and take my keys. They told me it was a difficult morning and apologized for taking long to check me in. All the employees here seem to be moving really slow.

I just recently bought a tire at another Walmart store and I guess somewhere along the line in the…read moregasket on my valve plug came loose. The tire was leaking a little bit right after the brand new insulation so stop by another store which was this one on the way to work after leaving the other one about an hour and they took care of it very nicely. I was worried that I had a bad tire and luckily that wasn't the case. Thank you to Walmart and Goodyear

Fortunately, I don't need auto parts very often, but we did require a new battery for my wife's…read morevehicle. It's an odd battery, and we called all the local shops looking for one. Most were in the "I think I have one" category, but NAPA not only knew what we needed, but had one in stock. There's was a AAA brand (I know, it's just made for them by somebody) with a 3-year replacement warranty for the same price as other shops were quoting for their 2-year warranty battery. This shop is staffed by "old timer" pros who have been in the business for years. The employee carried the battery out to our car for us and everyone was very friendly. I would highly recommend NAPA for your auto parts needs.

The bald man with the beard is EXTREMELY RUDE, and didn't even care to help me, and told me "he…read moredidn't have time to look at my car for 5 minutes," and that he's "not a mechanic." Terrible customer service and useless.