I have used Magic Auto for a couple of my own vehicles in the past, but this most recent experience truly confirmed why I trust them. My son was having ongoing issues with his car, and unfortunately, other mechanics he had taken it to previously were unable to diagnose the real problem. The car was brought in multiple times elsewhere, and expensive parts were replaced without ever actually fixing the issue. I decided to bring the car to Magic Auto and spoke with Daniel. From the start, he made me feel comfortable and confident that they would take the time to properly diagnose what was really going on. Their main focus was identifying the root of the problem rather than just guessing and replacing parts. Daniel and his team thoroughly assessed the vehicle and even used a camera to troubleshoot and pinpoint the issue. Once we brought the car back for repairs, they did an amazing job. The problem was finally resolved correctly. I will continue to bring all of my vehicles to Magic Auto. I trust their work, their pricing is reasonable, and Daniel is truly pleasant and professional to work with. Highly recommend! read more

My check engine light came on during a road trip and they fixed my car within the same day, saving me a lot of time and money. They didn't try to upsell me any work or charge extra. They did quick work and the workers were really friendly. Would recommend to anyone in the area read more

The front desk energy is so refreshing for an auto place. They have a great app now to follow updates

I had an excellent experience at Magic Auto Center. The team, lead by their customer representative Dan, was professional, honest, and very easy to work with from start to finish. They clearly explained the needed repairs, and provided a transparent estimate. The technicians are knowledgeable, very friendly, and trustworthy, and the quality of service really shows. It's refreshing to find an auto repair shop that values integrity, fair pricing, and customer care. I'll definitely be coming back and highly recommend Magic Auto Center to anyone looking for reliable auto service. read more

Great experience highly recommend them! After not having good luck with auto shops in the past finding magic auto was such a relief! I had a good experience from start to finish, they were informative, kept me updated on the repairs being done to my car and were fair prices. Everyone there at their shop is so friendly it made it super comfortable I will definitely use them again! Thanks so much guys! :) read more

Lack of customer service and follow up. My truck was there 2 weeks for a faulty brake lights and back up sensor. 430.00 later brake lights worked, back up sensor still failed. I brought it to their attention?He said nobody told me about the sensor. I said I told you. Won't be going back there again. Beware!!! read more

Was in a very bad situation pulling in there pretty late in the afternoon shop owner put a couple mechanics on my truck to make it work stayed positive and dedicated to getting us back on the road to service our clients price was a little low for the amount of work these guys did they have no clue how many families were able to have running water and a working toilet that night read more

Magic Auto Center - Truck that was serviced - Auto Repair Near Me - Valencia, California

This review is with a heavy heart as they have worked on our vehicles. If you have a strange issue with your vehicle, just pay the extra money to get a diagnostic at the dealership. I come from a mechanically savvy family, just everyone is elderly now & we like to support local shops. I am not sure what happened, but my GM make kept dropping oil and temp increasing... $10k later... the problem never was fixed. 2 weeks later, the engine is completely dead. Come to find out- all it needed was a new head gasket... not a single thing that was recommended from this shop. This was a well loved and cared for vehicle, we took really good care of it & it is in excellent condition, but now has a dead engine. I am working on finding a crate engine to drop into it... but... again, we wasted $10k. I could go to small claims court & I have a solid case.. but this would take too much time ... plus I'd lose days of work Consider this review as fair warning-- stay away. read more

I took my Toyota Tacoma in because it wasn't running right. I talked to Joe at the counter who was very informative. I was called the next day and I was given several options on how I could proceed. I felt better I was offered factory OEM parts and the repair was done. When I picked up my truck, I talked to Moe who told me about the repair. They let me know of other services my truck would need but were not pushy. I felt like they truly cared about the customer and the repair they completed. I feel like the price was fair for the service they completed. I will definitely be going back and I would recommend this shop to anyone! Thanks! My truck is running great! read more

Magic Auto Center - 2006 Toyota Tacoma - Auto Repair Near Me - Valencia, California

Have been a customer for over 13 years. Great customer service at fair prices. They have always handled my truck problems very efficiently. Thanks to Moe, Sal, Joe and Danny. Keep up the good work. read more

Trust me when I say Magic Auto Center should be your only call if you are in the need for a repair for your vehicle. They are genuine, honest, fair, and timely when it comes to doing the actual repair. There is no need to get multiple estimates, because Magic Auto is the best you can get. My brother in-law has been a mechanic for 20+ years, and he told me what I should be paying for certain issues. Magic Auto Center gave me extremely similar estimates for the problems for my vehicle, which gave my the confidence that they are being honest and genuine with me. Magic Auto was the only place in a 30 mile radius that gave me these fair estimates, and they were able to do the work efficiently and timely. A+ quality work, and A+ service from Joe and his team. Visit Joe and Team, you will be extremely happy with your choice. read more

They overcharge and are extremely rude to women for no reason wish I could give 0 stars..

Made an appointment for the next day and was in & out. Needed an estimate for damage caused on the freeway and they charged $50 HUGE difference from 360 Auto, down the street who charged $125 & didnt even bother to list all the damage! The mechanic pointed out all the damage & even placed a zip tie in place to hold me over. 360 Auto never discussed the damage they found. I made an appointment & will gladly take my car here, I have complete confidence in these guys not to railroad me like 360 Auto tried to. read more

Great place to get your car repaired. Super knowledgeable and friendly people. Been there twice and will come back. Recommend the place.

Made an appointment for their 100% free diagnostic service on my A/C system for 2011 BMW, when I got to my appointment they did not want to honor the free diagnostics for the A/C and tried to send me to a shop they recommended to pay for the diagnostic. Wasted an hour of my life and do not trust them to work on my car period. You are only as good as your word! Be prepared to be upsold with transmission flushes, brake inspections, etc. the ole bait & switch shop, lol. You were warned! read more

Magic Auto Center - Auto Repair Near Me - Valencia, California

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I brought my daughters Honda Element for service and found an awesome team of people who went above and beyond what was expected to get our vehicle diagnosed and the problem resolved. I appreciate their transparency in pricing and their ability to deliver my car on time. Thanks! read more

Don't even consider it they are putting bolts in that go to other parts or backwards and much much more. Don't give yourself a headache drive right on by and don't stop period. You will be sorry if you do. Buyers Beware!! They also do other things while working that I will and can not mention here. read more

Thanks for always taking care of my vehicle. I appreciate the time and energy taken to solve my cars problem and be honest with me. Thanks Guys!!!! read more

I'm very pleased with Magic Auto. They've fixed a few issues with my car. They are always quick (I've never had to leave my car overnight) and fairly priced. All the guys working there are friendly and the head mechanic took the time to explain to me what was wrong with my car. I recommend this place. read more

Hi Moe, My car is a 2016 and I got it in 2016. I'm glad you have so many people that believe you are an honest shop. My experience was different and I heard other past customers of yours with some similar experiences with over pricing, non communication and fairer prices elsewhere. Customers should hear the good, the bad and ugly to make informed decisions and unfortunately this was my experience at your shop. Thank you for your reply! read more

Women Beware. I am baffled by the complete lack of respect and professionalism displayed by Magic Auto. I brought my son's truck to them for a simple repair. The truck was a lovingly restored birthday gift for my son from his grandfather, a retired police officer and lifelong mechanic. Upon picking the vehicle up, I noticed a huge dent in the driver's door. The truck was badly damaged under their care and, worse, left in an unsecured public parking lot. It was like a literal gut punch. Then, adding insult to injury, these people charged my husband and me for a "diagnostic" when we sought an estimate for a previously diagnosed issue. When I spoke to the owner over the phone, he was arrogant and dismissive of me as a woman and even laughed at me when I was discussing the specifics of the mechanical issue. When I called him out, he apologized and said he would be upset if anyone treated his wife this way. He agreed to reverse the "diagnostic" charges, yet never did. Their cavalier attitude towards my concerns left me feeling dismissed and taken advantage of. We have held off on posting a review for months, hoping they would do the right thing. As a small business owner, I would never want to tarnish the reputation of a small business. I even told him I didn't want to post a Yelp, to which he responded he "didn't care about Yelp reviews." Noted! Somehow I get the feeling this is a tactic for them. Ignore them enough, and they will go away. WRONG. Magic initially offered us to drop the truck off again, and he would take it to "his guy" and cover only 50% of the repair costs for the damage under their watch. But, unfortunately, we just didn't trust the vehicle in his care and obtained several of our own quotes, which he ignored. We went to "his guy," who had no idea who Moe from Magic Auto was! Despite our repeated attempts to seek a fair resolution, they've been unresponsive and uncaring. This is not the treatment any customer deserves. I am sharing my experience to caution other women who, like me, expect and deserve better from a professional service. Think twice before choosing Magic Auto - your vehicle and peace of mind are worth more than their shoddy service. Go see Adam at Country Auto instead! read more

My A/C all of sudden stopped working. This place was recommended by my friend. It was a busy Saturday morning but yet our car was diagnosed at a very timely manner. The part was not available at the branch , but they had someone bring it to Valencia branch so we can use the car in the afternoon. My friend had to leave me at the shop because it was not done yet.it will be a 30 minute wait , but if you have two kids - 30 minutes will feel forever. I told Moe if we can go to McDonalds nearby and He happily volunteered to deliver my vehicle there so me and my girls don't have to walk back. This is a topNotch customer service. I'm a very satisfied with the repair and they exceeded my expectations. read more

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Honest and fair shop! Stopped by to get a check engine light and a few other things sorted. They took my car in after getting down my info, fixed it the next couple days and had a surprisingly fair rate for the amount of time and effort they put into it. Moe went above and beyond to communicate the issues with me so I could completely understand everything that was up. He told me a few other smaller issues he found (and i knew he was telling the truth because i tried messing with those parts lol). Definitely recommend this place and wish i found them sooner. read more

The only place I trust with my vehicles! I have been taking my cars to Magic Auto for several years now and they have always been honest and do great work. It is so nice to be able to take my cars to a trusted mechanic, I never feel like I am being pressured to do unnecessary work and I never feel like they are taking advantage of me because I have no idea about cars. Magic Auto has always been able to help me on short notice, they have done great work in a timely manner and they always give me a fair price. I have referred several people to them with excellent results as well. I am very thankful to Moe and his team! read more

OVERCHARGED. Incredibly disappointed. Joe told both myself over the phone and my wife in person about ~$500 in labor up front for brakes, rotors and shocks/struts front and rear. The scope of work was very clear, there was no ambiguity about what was involved. When the work is complete, labor is suddenly over $1000 and he acts like he has no idea what I am talking about when I ask what happened to the initial quote. Mind you I am perfectly comfortable rebuilding an engine or swapping an axle. I have a very good understanding when it comes to repairing vehicles. TLDR; The quality of work was just fine, not knocking that at all. However, the bait and switch was complete BS. I will steer anyone and everyone away from this place because of it. read more

My AC failed!! But the team at Magic Auto center was able to diagnose and fix the issue all within a reasonable amount of time. I am so grateful for their service and support!! read more

Bait and switch. Recently took my car for repair. Their e mails say Mastercard, Visa "Gladly Accepted". When I paid with my credit card they hit me with the fee that would normally be paid by the merchant to the credit card company. You bet it was gladly accepted as my repair was in the thousands so the credit card fee was substantial and I had not budgeted for the extra money, it was not disclosed that this was their practice. It's proven that credit cards increase traffic for businesses and in the end it's a win for the banks and the merchant. Not disclosing ahead that on expensive repairs the bank fee will be passed on to the customer and then saying you gladly accept credit cards is disingenuous. read more

I took my car to Magic Auto Center for service and an oil leak. I was charged $250 just to look at my car. The $250 did not go towards any repair. I received a call later the same day with an estimate over $3000.00 in repairs. I said no thanks. When I went to pick up my car it was parked in the exact same spot I had left it( backed in at an angle). I'm pretty sure my car was not even moved. I would not recommend this business. read more

Today was my first time coming to Magic Auto Center and I'm very pleased with my service. For context: I'm a mid-twenties female whose knowledge of cars and their functions/reparations only extends so far. I didn't know what the issue was with my car, all I knew for sure was that it didn't start. After getting my car checked to assess what the problem was (turns out it was my battery), Danny explained all the necessary information I needed to be aware of and additionally the reasoning behind what could've caused my battery to die so early. I didn't feel pressured to pay for multiple services, everything I paid for was of my own volition and at my own discretion given the information I was presented regarding the status of my vehicle. I was treated kindly and respectfully considering I know little about cars and car malfunctions as I stated prior. And lastly, I paid a reasonable, fair price for the services and products that my car needed. Grateful for the service, they did a great job. Thank you! read more

I want start this review by asking 1 question. How much do we relay on our everyday conveniences, i.e, Our cars being on top? Right? There's is no better feeling then when you rely on your mechanic to help me when me car acts up. These guys are 5 stars because of the professional grade work they provide and small town hospitality feel they have that's awesome. I will recommend Magic auto to everyone who wants the same treatment. Fair prices and great work. Plus with a smile. Tell me what more could you want. Your awesome Magic Auto. read more

I have been taking my VW to Magic Auto Center now for the past couple years and find Joe and the team there at Magic auto to be absolutely exceptional and everything they do!! I recently had my air conditioning service done there and amid this incredible heat it was always being inconsistent... not only did they find the problem but they fixed it better than it was before I highly highly recommend them for all of your auto repair needs! read more

Magic Auto Center - Auto Repair Near Me - Valencia, California

Called with some questions about tires. Whoever answered the phone must have been annoyed since he said he doesn't so tires and hung up on me before I could ask questions about everything else I need. Thanks for making the decision to take my business somewhere else for me. Great business plan guys! read more

I have been bringing my car here since I moved to Santa Clarita and they always deliver good service at a fair price. Highly recommended mechanic shop in Santa Clarita! Thank you magic auto read more

I used Magic & RG for years. This last time Mo sent me a text message about fixing the AC on my Chrysler Aspen. This repair had been going on for a year and a half and over $2,000. Still leaking. New compressor, valves, lines, etc. But Mo's text wasn't about fixing the damn thing, it was about he's tired of hearing my wife chew his ass and he wasn't going to fix it. Basically, don't come here anymore. read more

I'm leaving LA eastbound and down. Wanted to ensure my 2001 Lexus GS300 with only 80k one owner family miles was worth investing some more $$ in to keep alive. He/she/it needed a head-to-toe once over after being the first car for Thing #1 and Thing #2 .... one of whom had a minor front end event ... then being ignored during "work from home" and here we are. Magic took care of me. Full fluid and filter replacement, a gasket, full shock/strut replacement and let me know that one tire and my spare should be replaced (NOTED), my trunk does not stay open (thanks but it's ok...I know when to duck. All in they covered what I expected and then some. The best part was when paying ... I found out that their warranty has value in FL because of their network of repair dealers across the US. Bonus they need to promote! Great guys. Quality service for a reasonable price. Highly recommend. read more

I had an oil change & front break pads for my RC350F. Moe & Joe are simply amazing. Good service, on time, reliable, honest & reliable.

Arrived to drop off my truck. Been a customer here for 15 years. I am done with this place. The service manager Joe, who greeted me was cocky and rude. He thought it would be a good idea to tell me how difficult it would be to work on my vehicle since there are SOOO many components and hoses. Then he asked how many miles it had on it. It has high miles. When I told him he had more attitude. I told him I just wanted to get a repair and asked if he could fix it. He said yes but it would be a while before they could look at it or diagnose. I just told him we would go somewhere else and let him know he was very rude. His poor attitude and demeanor is why I left. So now Moe is without the repair and our business. read more

These dude are scum bags and charged me for a compression test they didn't even do. I literally just had the compression tested right before I brought it there and have the test results to prove it. Then they tried to charge me a 75 dollar a day fee for parking my car there after I refused to pay to have a new motor installed when there is nothing wrong with it. Worst experience I've ever had and they are lucky to still be in business with such trash ethics. Karma. read more

Magic Auto Center - Auto Repair Near Me - Valencia, California

Took my truck in for a quote, which they charged me for and refused to release my vehicle until they were paid. Never going there again read more

If I could give this place a zero, I would. I took my BMW in to Magic Auto to diagnose and fix my A/C unit. After a week, they finally got around to diagnosing the car. They told me that they could fix it and make it like new. They claimed they had a certified BMW mechanic. I agreed to let them fix it. It took them another week to fix my car. When I got the car back finally, after charging almost $2000.00, within a month I heard a loud humming-like noise coming from the A/C unit. I let them know immediately that there was a new noise coming from the unit and that it wasn't cooling or blowing efficiently. They stated that I had a one year warranty so I should bring it back in. When I finally got an appointment, they told me that since they fixed the compressor that the new noise was going to cost another $1000.00 to fix a new problem which I did not have before bringing it to them in the first place. I will never go back to this place again. Luckily my wife is a litigator, so we are preparing paperwork to sue them for their unscrupulous business practices. It is time to teach them a lesson that they can't screw consumers and get away with it. I plan to make it cost them triple the amount they charged me for terrible, incompetent work on my car. read more